Kiddicare

Kiddicare: kiddicare is atealing the costumers (457 words)
by UNHAPPY COSTUMER - written on 27/05/09
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I've bought a maxi cosi travel system from kiddicare about 2 weeks ago, it arrived indeed really fast but when i first opened it, the right handle looked as it would brake at any second, there was without a doubt a big difference from the left to the right handle. I called them explaining what was happening and at first they wanted me (pregnant of more than 30 weeks) to take this two huge boxes to the post office and pay for the post myself. I said that wouldn't be possible and so i was told someone would come to my address to check if there would be any problem with car. It turned out only to arrive the truck driver which was not able to check if the product ...  Read the complete review

Everything you need to care for your Kiddi! (710 words)
by - written on 15/05/09 (Very useful, 43 readings)
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This review is for Kiddicare the shop not for Kiddicare.com. Kiddicare was established in 1974 and is now the largest privately owned nursery supplier to the public in the United Kingdom. I first became aware of Kiddicare about 8 years ago when my sister was pregnant with my niece. At the time there wasn't a huge number of baby shops in existence like there is now and even on the internet there was only a few main players such as Mothercare. When my sister was told about this shop in Peterborough we decided to take a nose. Back then they were located in a small shop which was literally packed to the rafters with all kinds of pregnancy ...  Read the complete review

Express Review on Kiddicare
by Customer - written on 28/04/09
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MY ADVICE IS DO NOT BUY FROM KIDDICARE. Their customer care is appalling. We have had a terrible time with them. They are unhelpful and downright rude. We had a problem with our payment and never even got to the point where we received any goods but for some reason the payment still showed on our credit card account and it was a nightmare trying to get it removed. They claimed not to be able to write a letter confirming the payment had been cancelled! Are they unable to write? We are now buying from Pram Centre Online (Glasgow Pram Centre) and they have been very helpful so far. Plus their phone line works on a Sunday, they match any other price and they are nice and friendly. Kiddicare's prices may be cheap but their attitude to customer care is terrible and not worth the stress.

Express Review on Kiddicare
by charlotte - written on 06/03/09
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unbelievably terrible customer service. Highchair was broken on arrival and they said they would collect on three seperate occasions but never did. I waited in all day with my toddler ...even after ringing them the third time and them saying they were definately coming. Never got a response to my 3 complaints and after using their contact form i only ever got "we'll look into it". I'm so upset with the way they deal with customers and would never ever ever buy from them again. Its so stressful. I just want my money back. Horrific. Can't believ they claim to have awards...what for???

Express Review on Kiddicare
by Kiddi care R Rubbish - written on 07/02/09
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Customer service? What customer service, you send email with no responce, then after 20 mins wating on the phone after finaly getting through to say my order has been delay but no sorry no nothing. Shocking bad service would never buy from this company again. Hope the credit crunch hits them hard!

DO NOT BUY FROM KIDDICARE