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Kiddicare
Newest Review: ... by e-mail. I have always found the customer service team to prompt and helpful. My Kiddicare purchases. A couple of years ago I purchased a Whinnie The Pooh basic highchair from Kiddicare. It cost just £24.99 and came with free delivery (quite unusual). The highchair was delivered within 3 working days and was great. It was a spare for my mum's house, which is why I chose a budget one. The highchair assembled easily, has been very hardwearing and really easy to clean. It has a sturdy plastic tray and a five-point harness. Everything I needed for £24.99 Delivery- This is the one major drawback I have found with Kiddicare. There are two del... more |
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Kiddicare (358 words)
by spam330 - written on 20.05.08 (Very useful, 38 readings)
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Kiddicare Kiddicare is an on-line baby superstore that sells (amongst plenty others)- Prams, Buggies, Cots, Car seats, Furniture, Clothing, Bedding, Highchairs, Safety Equipment, Toys, Bouncers and feeding equipment. They sell all major brand names such as Graco, Silver Cross, Quinny, Tomee Tippee and Fisher Price. The website allows you to order and pay on-line very simply by completing your details and entering your payment details. I have ordered numerous items and had no problems with any of them. You can become a member of the website that makes ordering and payment quicker I find that almost all of the products are far cheaper ...
by Customer - written on 04.04.07
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As others have said, sending out a product and taking your monay isn't rocket science so people shouldn't heap praise on a company who just do what you've paid for. Where a company shines is in customer service, and I've been arguing for months to get a refund on a product which was faulty when delivered (a rocker chair). They also don't accept phone calls or emails, except on a £1.50/minute presmium phone line, although they prefer you to use their annoying online 'form' system. There are lots of other companies to buy from so take your ...
by Disenchanted - written on 07.03.07
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Kiddicare customer care! What a Jerk, I mean Joke, or do I? As both are very applicable. "Emails only" just about sums up their duty of care. Then when you eventually get fed up with the daft replies you can pay the premium £1.50 per minute to the only telephone number published. You would think things might be sorted out then, but don't hold your breath. You will probably get a promise that things will be sorted out and that they will phone you back within a short while, but they don't. Just more stupid lyeing Emails. I am glad I keep a record of all correspondance because I fully intend to use it. They show good stock levels that they dont have, they ...
