Newest Review: ... a dress shoes and belt as well I love this range. I do not agree that it is marketed at the twenties I am 47 and the dress I have bou... more
LK Bennett - not worth the pain and awful credit note mentality
L K Bennett
Member Name: Ice Princess
L K Bennett
Advantages: gorgeous shoes
Disadvantages: sales assistant who got me to buy size lower, awful exchange/credit note policy
I have to say, I agree with other reviewers, gorgeous shoes but high prices. Having said that, I have 1 pair of cream pointy toed high heeled shoes (never worn) and 1 pointy flat pair of blue shoes which when i wear them i have to be careful as they give me awful blisters.
Then there was the time i wanted a pair of beige strappy suede sandals and was persuaded to buy a size smaller which fitted in store but when i got home found they were far too tight (prob because i tried on late afternoon when feet were swollen). tried to take them back and got credit note, useless dratted credit note.
for that reason i tend now to avoid this shop, pointy shoes are not comfy if they give me blisters (i do have a gorgeous almond/pointy shaped pair of flat shoes from Accessorize that didn't give me blisters...!) and if i can't return unworn because they hurt me for full refund then sorry i will not buy from here again. You *can* get round this by buying from an LK Bennett concession in dept store like Selfridges who give 30 day refund/exchange no problem (i checked!).
If LK Bennett has changed her policy like Karen Millen has then I'd be more than happy to try and buy again.
Summary: not for me