Selling 2nd hand items. new items Faulty. Crap Cust Service - Avoid! (Lidl)

Member Name: R2

Product:	Lidl
Date:	05/04/07 (88 review reads)
Rating:

Advantages: Gives poor people somewhere to go instead of Tescos

Disadvantages: Staff park in Mother & Child bays.

I queued for half an hour for a 99quid Freeview under-cupboard TV. When I got home it was 2nd hand. Rushed back and swapped it (no hassle) for a new one, got home and it didn't work. Spoke to Lidl customer service who said that they cannot check stock levels or even get one shipped from another store if they did find one by telephoning (I'd have to name the store they rung) so all I could do is get a full refund. Brilliant- Not!!!
What a pile of Krap. Grrr - cheap orange juice and Salmon is about the only plus side for this store. Avoid!

Summary: Poor products, Poor Service