Newest Review: ... things. This means we can keep our prices low'. The same principal applies to Aldi and Lidl. Don't be put off if you see a pallet of ... more
Member Name: nimnim
Date: 24/01/13, updated on 10/07/13 (201 review reads)
Advantages: A really good cheap supermarket
Disadvantages: Lack of choice for toiletries
A new supermarket near me
As a non driver I have to admit proximity dies play a part in where I shop - so when a new Lidl store opened on my way home from town I was a little bit pleased.
Lidl is a budget supermarket, and as a chain of European descent it stocks a lot of brands that I would have historically connected to shopping on the continent. (For example they stock more kinder products than you could shake a stick at)...
Like most supermarkets this chain has a choice of trolleys, all of which are easy to steer (that'll change in another 6 months or so I suppose)... The supermarket itself has only four isles, and a 'back wall' however it does carry enough stock to do a basic weekly shop. This may differ for you if you have special dietary requirements (they have no 'free from' ranges as far as I have seen)...
The store has always been clean, and tidy when I have gone in, and the staff are generally really helpful - although there aren't that many on the shop floor (not surprising to be honest the shop is small)...
General things to note are that you do have to pay for bags - this is one of the ways that they keep prices down. (I often pick up a box or two in the vegetable isle). The till assistants, scan and you are kind of expected to pack at the pace they scan (this is a new store, and they have yet to start to 'race' me so they are a bit slower than in more established stores).
However if you need time to pack as you wish they have a bench behind the tills so you can sort your bits out when you are done.
They have once made a small mistake on my bill - only noticed when I got home. When I called through to customer services (in a bit of a mood) the woman who answered my call was great - so very helpful, and nice I was stunned (it'd been one of those weeks when each time I ordered something on-line or had to call the bank etc the call would take about an hour)... This really was a huge surprise, and they get 10*s for customer services on that occasion.
I do give the store 5*'s as they really do pack some real bargains.
Feel free to read on for the low down on some of the sections of the store - however if you don't have one locally feel free to zone out now...
You enter (in my store this may differ) on the chocolate / bakery isle. They have a small selection of flowers, and do have a stock of cereals, and musili type bars. They tend to stock 'own brand' products, or products that are known better on the continent, but they do have the odd British product thrown in (Cadburys chocolate for example). The bakery section has a wide choice of breads - sliced and packaged, and baked in store with Danish, and crunchy offerings available.
We then move onto fruit and vegetables. I have never had any issues with the quality or freshness of their products, they have a good range of basic items, as well as seasonal fruits - and vegetables available. They may not have all of the weird and wonderful items that some supermarkets get (physilis), but they do have a nice wide range (apples, oranges, pomelos, pineapples etc).
They have quite a good selection of tinned goods. The different choices are limited though - they have one choice of chopped tinned tomatoes, and one whole tinned tomatoes for example. These are better quality in my mind than 'basics' ranges and were last time I checked cheaper than those options also. (I personally like this - I don't need to be looking at 12 different choices of this type of staple - and anything that makes sopping quicker in my mind is the way forward).
They offer tea, coffees, and juices. They often have brands that I recognise like Kenco coffee, and tetley tea bags as well as cheaper options from their own ranges. The ones I have tried have been nice, and are really cheap compared to larger supermarkets...
They stock choices of snacks, and crisps, and the jelly / hard boiled sweets are here, rather than with the chocolate. (Some of the lay out is a bit mad in my eyes, but it does work)...
They have 'seasonal items' available... So recently they were stocking things Christmas themed, and at other points have had items such as slippers, pyjamas, children's books, DVD's, bird feeders, and general household bite. The key here is to pick up things as you see them, because each time I go in these isle seem to be populated with different items. (They produce a news letter that will tell you what will be available 'soon', and these in my store are situated by the doors on the way out - they also deliver these to local homes). My sister bought a coat for 'play time' at school for £14.99 - so they do have some real bargains...
They stock all sorts of other bits that you will require, and I have always found the cleaning products to be really good. The only section that I feel is a bit lacking is the toiletries section. They have continental brands - but they can be pricey, and they do lack choices. As my store is next door to a store that stocks branded toiletries really reasonably priced so for me this is not an issue - but it is something to bear in mind...
Summary: A super cheap great shop