Newest Review: ... From the street entrance, there are a few steps, however, there is an alternative entrance in the shopping centre, so accessible for whe... more
Member Name: pinky_pink
Advantages: excellent staff, beautiful products, and not tested on animals
Disadvantages: can be expensive, some shops are very small, loss of individuality
Since I was 16 and received my first ever lush product I have been hooked. The shop has changed massively over the past few years from being a bright yellow outside to a normal everyday black but their products have remained the same.
This discontinuation of products can be slightly annoying especially if your totally in love with it, which I have had problems with every so often, two products I have loved have both been discontinued 
The staff is always happy to help, and although sometimes you go in and know exactly what you want and you just want a quick in out their constant checking can be slightly annoying, however for those days when you need advice or you're looking for that something special for the special person they are a massive help.
Their shops are always clean and tidy, they may be slightly cluttered in some of the smaller shops and I wouldn't advise trying to go in with a pram, but in their larger shops they have masses of open space.
Their products are continually of a good standard and it's an excellent place to shop if you have any friends that are vegan as they produce vegan friendly products to. They have a vast array of products to suit skin complexions, hair types and moods; you could use a different product everyday if you brought them to go with your mood.
I wouldn't advise going to lush if you're on a budget mainly due to wanting to buy the whole shop, but some of their key products are cheap and they all work extremely well, and work much better than things you can get in a supermarket.
My only problem with lush is that the shops have changed from an individual yellow outter to a black outer, which I think takes a bit of its originality away, but their products are amazing and their staff extremely knowledgeable and always happy to help and advise.
Summary: Gorgeous shop, Gorgeous staff, Gorgeous products