Newest Review: ... to browse, and when i buy, its usually gadgets such as my weather station and cables/ connectors for basic home electricals. Their price... more
Perfect purchase, great service and store
Member Name: Seven17
Date: 05/06/12, updated on 05/06/12 (44 review reads)
Advantages: Excellent service with friendly staff and an easy to navigate store
Disadvantages: sometimes things are slightly expensive compared to my local/private stores
I have been to Maplins many many times, for many different things but only the other day did it occour to me that for years i have recieved excellent service, and never had any bad experiences at their store. The organisation of the store is something i found rather good, for example everything is labelled in massive blue and white text with overhead banners displaying where things are and helpful labels on shelves clearly outlining the different items avaliable.
I normally go to maplins to browse, and when i buy, its usually gadgets such as my weather station and cables/ connectors for basic home electricals. Their prices are relatively competitive but sometimes i find things that are too much. For example, gold connectors for audio cables are priced too high, and the silver connectors are usually about £1 or so cheaper. I dont feel like im being ripped off, but you know when you need them, you're happy to pay for them there and then.
I have asked staff for help when choosing audio connectors, and finding them and they seem to instantly know where they are, and pick them off the shelf straight away. At the checkout if no one is manning the till someone quickly comes over, and serves me within seconds. Usually though, there is always someone at the till.
The only negative i would have is that they have a very small range of budget DJ equipment mainly from one brand "Numark", the lights are not too flash, the speakers are low wattage and amplifiers are expensive, so as far as their equipment range is concerned, i believe they could expand to attract more customers. As a wedding and party DJ i would have liked to have seen some more interesting equipment from a range of different brands, and more mobile equipment.
Their service is a very quick, effective and friendly one with no hard sell. For example, their stores arent littered with leaflets, adverts, promotions etc. their stores are generally very clean and a safe environment. You dont trip over cables and they dont have boxes of stock that just arrived stacked at the back of the store (unlike some other electrical stores) and everything you can get to in an instant. More to the point, everything is available and stock is rarely run down.
Summary: Overall a high quality service with a great store