Welcome! Log in or Register
£102.77 Best Offer by: amazon.co.uk Marketplace See more offers
175 Reviews
  • Can be really busy
  • Next - none really
  • Sort by:

    * Prices may differ from that shown

  • Write a review >
    How do you rate the product overall? Rate it out of five by clicking on one of the hearts.
    What are the advantages and disadvantages? Use up to 10 bullet points.
    Write your reviews in your own words. 250 to 500 words
    Number of words:
    Write a concise and readable conclusion. The conclusion is also the title of the review.
    Number of words:
    Write your email adress here Write your email adress

    Your dooyooMiles Miles

    175 Reviews
    Sort by:
    • More +
      09.06.2012 12:13

      Advantages

      Disadvantages

      Abysmal service

      I placed an order on 6th June and paid for next day delivery expecting, therefore, to receive the item on 7th June. Silly me to expect Matalan to do what they promise!! No delivery on the 7th and of course the customer service centre closes at 5pm so by the time I had waited for delivery it was too late to phone them until the next day. I tracked my order only to find that it was still in the Manchester service centre thereby making a mockery of next day delivery. Waited endlessly on the phone to customer services on the 8th finally getting through to a customer adviser who promised that she would contact the couriers and then phone me to let me know progress. Good job I didn't hold my breath because no telephone call. Still waiting on 9th June and upon again tracking order I find that it still didn't leave Manchester until much later as it then went to Wednesbury service centre arriving there at 11pm. I find that it is now, 9th June in the Loughborough Service Centre but still not been delivered to me even though I should have received it 2 days ago. In their own terms and conditions, and even with the Jubilee delivery delays they still advertise delivery on the 7th June for orders on 6th June; and they also state that "When your product is shipped from our warehouse we will send you a despatch confirmation email". Have I got one? No I have not! Buyer beware DON'T shop online at Matalan especially if you are ordering something you need delivering urgently. I will not be using this poor service again. Not good enough Matalan!!

      Comments

      Login or register to add comments
    • More +
      21.05.2012 01:48

      Advantages

      Disadvantages

      I put an order in on Thursday thinking oh yes it will be dispached tomorrow and i will recieve on Monday, was i completely wrong. I decided to order due to finding out there is going to be an heat wave hitting on MONDAY THROUGH TO THURSDAY placed order and everything completed well. Then i check ton ight no dispach now i have to wait until friday to recieve everything as stated i only have winter clothes in i am going to suffer big time with the heat and jeans! I hate the shop infact dispise especially as i ticked next day delivery waist of 4 pond odd not going to be a customer again waist of a place where an absolute worst shop has been put!!!!!!!!!!!!!!!!!!

      Comments

      Login or register to add comments
    • More +
      10.03.2012 11:08
      1 Comment

      Advantages

      Disadvantages

      Spend your hard earned money, where it is appriciated

      I have seen the stores on the outskirts of cities; I thought I would try the online shopping experience. Filled the shopping cart with the goodies, which I thought were real good value for money, went to the checkout, registered my details and selected the 3 -5 day delivery, had a great automated response welcoming me and confirming my order. The next email was dispatch confirmations email with a track your parcel link and received a text on my mobile saying your delivery has been dispatched. I made arrangements for one of us to be available to receive the parcel on the dates quoted, this is when things started to go wrong, had a look at the parcel delivery company i.e yodell and the parcel was returned with message can't locate address, and this parcel was returned to the depot 3 times, I emailed the company and advised them that there are only 35 dwellings in our village and every other delivery company including yodell have delivered before. I got an automated email saying that they were too busy and someone will respond within 72 hours, after the 89th hour I decided to call them and asked for my money back. The advisor told me that until they receive the parcel back from me they could not refund the money, after explaining again to the advisor that I had not received the parcel, the advisor then went on to say that once yodell return the parcel I would be credited, I did point out that they were very quick at taking the monies out of my account and they should be equally quick on refunding the money, I also I asked why they had taken out a further £1 out my account, too which I was told that was to test my account, I asked for that £1 back and I was told it was credited back, guess what it hasn't. So here is the moral of the experience while Matalan bosses make out they care about us, it's not the case they just want the money in their accounts, no wonder this sorts of companies fail after a few years, look at woolworths and others. I would never set foot in Matalan either in person or on the internet.

      Comments

      Login or register to add comments
      • More +
        30.05.2011 16:18
        Very helpful
        (Rating)
        3 Comments

        Advantages

        Disadvantages

        Budget clothes

        I'm sure most people have heard of Matalan, but those who haven't, Matalan is a retail store which sells clothes, shoes and homewear at very reasonable prices. I personally am a big fan, and have been since i was tiny, as my mum used to shop there and let me choose my own outfits. (Matalan has been around way before i was born and was founded in 1985).

        I'd personally compare Matalan as been a slightly more expensive, better quality version of Primark.

        My local Matalan is in Sheffield. Like most Matalan's, it is single storyed and is pretty large, with various sections for products, such as:

        - Womens jeans, womens knitwear, womens shoes - heels, trainers, wellies, pumps - womens holiday wear such as bikinis and towels, womens underwear, maternity, womens nightwear, purses, handbags and womens jewellery such as earrings, bracelets and necklaces.

        - Mens daywear (mainly jeans and t shirts), a very small section for mens shoes, mens underwear and jewellery such as stud earrings, bracelets and necklaces.

        - Childrens clothes (starts at toddler age and goes up to about 15/16) with a section for boys and a section for girls. Includes jeans, t shirts, jumpers, polo shirts and black trousers/skirts for school, pj's and shoes.

        - Baby items & clothes - mainly babygrows, bibs, toys, bottles, baby bags, changing mats, potties and blankets. Most are logo'd with winnie the pooh etc.

        - Homewear. This includes candles, picture frames, mirrors, bedding, books, toys, gift sets, ornaments, birthday cards etc. There's also a pick and mix stand which is quite large full of chocolates and sweets.

        - Partywear. Fancy dress for kids, tutu's for hen nights or a simple little black dress - a wide variety of outfits to choose from.

        All of the sections have mirrors etc and i find they're always laid out nicely ensuring the customer gets to see everything that's on offer. The clothes are normally either hung up on racks and walls via coathangers or folded in neat piles on small table-like surfaces built in to the wall.

        Clothing sizes are really good because they aren't limited to a certain market, such as people who are size 8-10 which would be ridiculous! Matalan starts at a size 6 and goes all the way up to a 20-22 which is ideal for plus size women who want fashionable clothes. I'm a size 8 and find that the clothes fit well and aren't too tight, nor too big. Matalan always have clothes available in different sizes and never seem to be out of stock of products unless there's a discount sale.

        The changing rooms aren't communal (thank god!) and are quite spacious with a decent sized mirror. The only downside is that there's no doors on the changing rooms, just a curtain which worries me a bit so i always rush incase someone doesn't realise that i'm in there and catches a glance of me in my underwear.

        Staff always say hello and respond to any questions etc. Most seem to be students in my local Matalan and they all chat and are happy to help. I've also found that they pack my bag for me - including neatly folding the clothes, which is nice. In my local matalan there are around 15 checkouts in a line and they're very quick and effiecient at getting the ques down quickly so there's not much waiting around.

        Matalan also have a website which is easy to navigate (www.matalan.co.uk), with a reasonable £3.95 delivery charge. I've found that items on the sale page usually sell out completely within 2-3 days so it's important to have a look as soon as the sale starts. I've had 2 orders from them and they both came within 3 days via DHL and were packed securely - i had no problems what so ever and all the items i've bought from Matalan, both online and instore, have been good quality.

        Overall i'd reccomend them. The prices are similar to primark with not many items been over the £25 mark and the sales are great and i've got myself some real bargains in the past. Ideal for anyone on a budget or someone who simply wants to splash out and get loads of different outfits. I'd say there's a good chance of getting 3-4 outfits for under £60.

        Comments

        Login or register to add comments
        • More +
          21.04.2011 20:40

          Advantages

          Disadvantages

          Don't go there, unless your desperate.

          I'm a student, and have been working for Matalan for 8 months now.

          In my interview, I was completely surprised to the method of interviewing used. It consisted of walking round the store, talking to staff and customers, grouping up with other people in the interview to create a presentation on customer service, and answering loads of questions. It lasted almost 3 hours, and it was exhausting! If your going for a job at Matalan though don't panic, I soon discovered that me and the other 4 people in the interview were the only ones to have this interview process, and it was one of their little experiments, and you will most probably be interviewed in the normal one to one way. Must of been successful though, we all got the job!

          During the first 3 months, we were put on their Star Training Programme, and we all had a 4,8 and 12 weekly review, to talk with out managers about our progress. During this time, I ordered my uniform twice, without recieving any.

          Now at my 8th month at Matalan, and I am yet to recieve a uniform, even though I,ve ordered 4 times now, and I'm one of the few people without a uniform. Just my luck ay!

          The hours are flexible, though the work is hard. Everyone works at least a 4 hour shift, and you are not entitled to a break until you work at least 4.5 hours. So thats four hours on your feet, no food or drink, no rest whatsoever. The managers seem to have little sympathy for the sales assistants, they constantly nag you to work faster, interact with the customers more etc, yet all they seem to do is sit in the office, occasionally wandering out from their den to check up on us.

          I find that the managers are very disorganised when it comes to the work rota, and what days people are working. As I am a student, I can only work weekends, and their rota runs from sunday to saturday the next week. So that means most weeks, I go to work on saturday, and I dont find out when Im working the next day (sunday) till the end of my shift on the saturday, so very hard to plan ahead with anything! They also seem to take for granted the school holidays, and will ring up asking why you have not come in to work (on a weekday), and that you should check the rota more often, when they do not ask you face to face to work that day, and they do not even put it on the rota.

          Work consists of a few areas, customer service, tills, fitting rooms, stockroom, recovery, delivery. I have had experience in most of these.

          Fitting rooms is a bore, customers chuck unwanted clothing at you, lose the number discs, and moan about the queue when the fitting rooms are full. Dont want to go there.

          Tills are ok, but staring at the same wall for 4 hours can drive you insane, and becomes very repetitive. Also asking every customer for a matalan card and being refused nearly every time gets annoying.

          Stockroom is quite fun, you can relax and socialise with fellow workers more, and the managers always seem to be more relaxed when out of the public eye.

          Recovery is ok, but a bit lonely. You have to put everything back in size order, tidy up, put things back, and most often you have to do a whole department on their on.

          I do not have experience of customer service or delivery, but from what I have heard, delivery is a lot like recovery, having to put things back, and customer service is like being on tills, except you answer the phone, do refunds and deal with moody customers.

          Overall, I find that the work is very stressful, especially alongside studying.

          Don't even go there.

          Comments

          Login or register to add comments
        • More +
          31.03.2011 01:21
          Very helpful
          (Rating)

          Advantages

          Disadvantages

          Great shop to get all the clothes for your family

          I love the Matalan in bletchley Milton Keynes I shop there reguarly for clothes for me, my husband and my children.
          As I arrive at this Matalan I do find the car park is quite small and its always packed but it does also share the car park with carpet right. I walk into the entrance and I do find myself getting quite lost in there as they are constantly changing around where everything is, I know stores do do this so we the customers wander round trying to find what we want therefore picking up other things we wouldnt normally purchase on the way.
          This store in particular is quite a large store and has loads of womens wear, mens wear, babies wear, kids, homeware and other miscealleous bits lurking around.
          I find it very easy to get round the store with my pushchair which is always a plus for me as my kids are always with me.
          They have different sections in womenswear as in buiseness/ smartwear/ casual/trendy/nightware/lingerie/shoes/accesories. Everytime I purchase clothes from here I find they are of good quality and they do tend to fit very well.
          They normally do good deals as in 3 for 2 or 2 for £20 and there jeans and very reasonably priced to ranging from £10 to £30 depending on what you want. I find they always have a good amount of different sizes and I can generally always find the size I want.

          My husband finds the menswear section is good to although there is quite a limited amount of mens clothes, but he also does find some deals on tops/ jeans sometimes. Being a man he will quickly pick up some clothes and that will be the shopping trip over, men dont really seem to use changing rooms lol.

          I find there is a great selection of clothes for my daughter who is 2 years old, they are always modern clothes and they do lovely summer dresses. they always seem to have the right size and the prices are great to. They also do character clothes like minnie mouse and peppa pig much to my daughters delight.
          My son is 8 months old and I find there isnt so much to buy for him there, they dont have a wide range of boys babies clothes I find and because my son has a stoma I dress him in either baby grows or dungarees otherwise normal clothes will burst his stoma bag but they dont seem to have anything suitable.

          My son who is 9 years old I find quite alot of tops in here for him and they do really nice trendy jeans but I find them a little expensive at about £13, I mean some of the jeans I buy are cheaper than this.

          We havnt purchased any home bits from here as I think they look quite cheap and tacky but thats just my opinion.

          I always like to try my clothes on so I approach the changing rooms where you can take a maximum of 6 items with you, there is always a memer of staff by the door and upon entering the changing rooms there are about 15 seperate rooms which I think is good although at busy times you may wait a while. I find the curtains never seem to close properly so im sure at some point I have flashed a bit of bum to few people lol.

          The store is very well set out and theres always staff around to help out.

          You have to be a member of the matalan club which requires you to fill out an application form before you can purchase anything, this is a free membership that claims to save you money and give you discount but I have yet to see this. I cant count the amount of times I have come without my card and had to apply for another one.

          I always find this to be a positive experience when shopping here, the only downside is the queues for the till, I dont know if its just me but there is always a queue when I go to pay for my purchases. There is about 20 tills but there always seem to be about 40 people queing up but admitidly it does go down quickly.

          They swipe your member card and then all your purchases smoothly.

          On a few occasions I have had to return some products or exchange them and I always keep my receipt. They are always efficent and theres never any quibble. they will exchange or let you retun your product within 28 days. If you have paid by credit/debit card they will refund the money back onto your card.

          They do also have an online site at www.matalan.co.uk where you can shop online there and get it delivered.

          I would reccomend others to shop here as it is good value for money and always up to date with affordable fashion for all the family.

          Comments

          Login or register to add comments
        • More +
          01.01.2011 21:41
          Very helpful
          (Rating)

          Advantages

          Disadvantages

          read review

          Matalan is a store (online and high street) that sells women's,men and children's clothing, it also sells home items such as candle sets, picture frames, bed sets etc for reasonable prices.

          STORE:

          I have bad childhood memory's of Matalan, being dragged around there on a Saturday for hours whilst my mum only ended up leaving with a candle set was not my idea of fun but as they say everything deserves a second chance, so when I was around 16 I went in to Matalan ( I had heard great reviews) and well to be honest I was not impressed.
          The store I went in to was HUGE, now for some this is a plus but for me its a con, I hate big stores I find after walking around the first floor I get bored and want to leave, what didn't help was the fact the store wasn't well organised it was almost set out like a charity shop..everything was just thrown together rather then having males clothing to the right and women's to the left etc.
          I left without buying anything.

          ONLINE STORE:

          I had forgotten all about Matalan until I saw a girl with a stunning pair of heels on and when I asked where she purchased them I was shocked to hear "Matalan".

          Sadly I don't live near a Matalan, well there is one about an hour and half away but im lazy and I much prefer online shopping, so with my credit card at the ready I went on Matalans site and headed straight for the shoe department, I found the shoes I wanted however my size was not in stock, so I emailed them asking when they would be getting more in stock and 2 days later I got a reply now I admit im not the most patient of people but I feel 2 days is a rather long time, they basically replied saying once an item was out of stock they wouldn't get it back in. ( from what I know now the same seems to apply for all of there items which is a big let down as most stores tend to restock items if they are popular)

          I carried on looking through there site and was pleasantly surprised, they sell a range of different clothes and they didn't stop at a size 16 (a lot of stores I like rarely get clothing past a 16) there clothing went up to a size 20.
          Im a pear shape and my upper half is about half the size of my lower half and im forever on the search for underwear that will fit right, and Matalan are the answer to all my prayers there underwear fits me perfectly.

          CUSTOMER SERVICE:

          Iv placed 3 big orders with Matalan since then (each time for underwear so I cant comment on there clothing, home or shoe range) and each time Iv been happy with the product its the customer service im not so happy with.
          Delivery is £3.99 ( I do wish they would lower there price seen as sites like asos have a free delivery option now) and the site states items will be with you in 2 - 3 working days.
          The first order I placed arrived fine, the second order I waited 3 days no parcel so I rang them to find out where my order was and they had forgotten about it, it took around 7 days to come and a lot of phone calls to customer service to keep check on it and while the customer service team were polite they wasn't helpful and the last order I made took 5 days to come.

          I would say the delivery time and price is the only down fall to Matalan, also I should mention my experience of the store was 3 years ago and iv been told the stores have improved a lot since then.
          All in all Matalan is a great store, sells nice good quality clothing for low prices, just dont take a day of work waiting for your parcel.

          Comments

          Login or register to add comments
        • More +
          22.11.2010 11:05
          Very helpful
          (Rating)

          Advantages

          Disadvantages

          Great for shopping out of town

          At the weekend I decided to visit the new Matalan store that has taken over an empty retail unit just outside my nearest city.
          Matalan are a discount retailer who sell clothing for women, men and children as well as items for the home.

          As a keen shopper, I was looking forward to seeing their ranges of clothing and accessories especially as a friend of mine had recommended I take a look!
          First impressions were that the store was well laid out with womenswear at the front of the store with the clothing arranged in sections for instance casual clothing, party dresses, etc. This was useful as you could quickly locate the areas you wanted to look at. There were also a few mannequins dotted around the store dressed with outfits so you could see how the outfits could look when you teamed items together.
          The lighting in the store was really impressive, not too bright but just right especially in the changing rooms so you could see properly how the items looked. I know this sounds a funny thing to comment on, but in some clothing stores the lighting is deliberately soft and low so that when you try items on they look good but when you get home they can look a bit different!

          The pricing I thought was about right for the items on sale. Some were cheaper than I expected but some were more expensive than similar items I have seen previously in other stores. An evening top was around £14 with their dresses from around £20-£25 which is really reasonable. The quality of the clothes seemed good - however I will reserve judgement until after they have hit the washing machine for the first time!

          There was a wide range of clothing in the store, if anything almost too much as after a while I had got a little fed up looking round.
          Overall I had a really good shopping experience at Matalan and would definitely go back and shop there again especially as it was so easy to get to and park without needing to go into the city.

          Comments

          Login or register to add comments
        • More +
          11.10.2010 13:28
          Very helpful
          (Rating)

          Advantages

          Disadvantages

          Wouldn't deliberately visit, but would pop in if passing

          Matalan are a large discount store chain and they are usually located just outside of the main shopping areas due to the size of the stores themselves. They sell a large range of mens, womens and kids clothing, homeware and gifts.

          The clothing is quite reasonably priced - not as cheap as Primark but around the same as New Look. In the Womans range you will find a range of casual, smart and dressy clothing which usually have something for everyone of whatever age. They have their high fashion range which caters for young people and they have a more classical side for the older shoppers too. You can occassionally pick up a bargain in here but I must say that some of the stuff can be a tad nasty looking. There's nothing wrong with it but you can just tell it's made from cheap materials.

          The homeware section is really quite good and you will find lots of lovely bedding sets under £30. There are furniture and accessory ranges from Linda Barker and other designers which include decorative items such as mirrors, vases and ornaments. For kids, I think this would be great place to get decent clothing for a good price.

          It's not somewhere I would go for a nice evening dress or anything but for casual everyday wear then I think it's definately worth a visit. You used to need to be a member of Matalan before you could shop there but I still go there even though I'm not a member - they just give you a card at the till and tell you to fill in a form with your details and send it off. Why you are asked to do this I don't know - presumably so they can send you mailshots (or even sell your details to marketing companies I have wondered?) but I have never bothered and have never had a problem.

          Comments

          Login or register to add comments
        • More +
          27.06.2010 15:53
          Very helpful
          (Rating)

          Advantages

          Disadvantages

          Cheap and Quality

          I am a bit of a clothes addict, so this often means I go for the cheaper end of the market which means I can fuel my addiction!

          Matalan is an off line 'clothes' shop, though it does now sell many other items including household, games, book, suncream, etc.

          The thing that I like about Matalan has to be the prices, the are good value for money. It is more expensive than the likes of Primark and others, however their clothes definitley last longer and just seem to have more quality to them.

          You can pick up basic shorts and t-shirts / vest tops in here for just £2-£4. They sell many different styles of clothing and have everything you would expect to find such as tops, trousers, skirts, shorts, underwear, children, baby, etc.

          In their clothing they also have different ranges, which can mean that some clothes can be more expensive due to the range.

          Their household items I find are of a great quality, they are long lasting and look great. Again their are different ranges among the household items. There are also often 50% discounts on a lot of the household items so it is always worth looking through them!

          The staff are mainly friendly, now and then you do come across the grumpy / unwilling member, but on the whole they are happy to help and to show you where items are.

          Overall it is a really pleasant shopping experience if you are on a cheap budget!

          Comments

          Login or register to add comments
        • More +
          08.06.2010 22:00
          Very helpful
          (Rating)
          2 Comments

          Advantages

          Disadvantages

          Not recommended

          I had my first trip to Matalan today, and thought i'd share my views on my first impressions of the store. Matalan seems to be pitching itself as an out of town, discount type store offering homeware, clothing, party goods, and other random products.

          ==Arrival==

          On arriving at the store, I found a decent size car park, which was mostly empty, so easy to get to! I do wonder how they survive as a business given that I arrived in the middle of a working day and the car park was empty, but I guess everyone is suffering in this economy.

          The front of the store was mainly glass, with red trims, and a very old looking Matalan sign. Quite an unappealing, cheap look.

          ==The Store==

          The store was a high ceiling outlet store with racks and rails all over the place. The store is sectioned into Menswear, Womanswear, Homeware, and then a party section. The clothes tend to be of a fair quality, at a reasonable price, although I didnt buy any to be able to tell you how long they last. I do know a lot of people who buy most of their clothes there and love it though so they cant be too bad!

          Matalan seem to make a big focus on their party section which includes fancy dress outfits, balloons, decorations, and basically anything you need for a party. Everything seems quite reasonably priced.

          ==Payment==

          The tills are a bank of about 12 cashiers and have a roped section to cope with the queues. As I metioned before, the store wasnt particularly busy and so that wasnt needed today, but maybe at the weekends its busier?

          I had picked up what I wanted from the store, and got served pretty quickly. The cashier scanner my items, which came to £9.50 so I handed over my cash. This is where it all went wrong for me. After I'd handed over my cash, the lady asked me for my matalan card, something I didnt have, having never been there before. Having told her I didnt have one, I was told I couldnt buy anything without one! And to get one I had to fill out an application form, giving them all my details. I really dont understand this business model, surely as a business getting money in the till is the #1 priority? Only taking money from registered cardholders seems a bit like limiting the market to me.

          Anyway, I told the lady I didnt want Matalan having all my personal information, but she insisted on me having a card. Instead, I took back my cash and told her I'd take my money to morrisons next door and get the same thing there. Ended up being cheaper too..fantastic!

          ==Summary==

          Store looks cheap, products look ok, staff were friendly, however the whole Matalan card thing seems crazy to me. Is my money not good enough?? Wouldnt recommend.

          Comments

          Login or register to add comments
          • More +
            05.06.2010 00:50
            Very helpful
            (Rating)

            Advantages

            Disadvantages

            Improvements could be made to the whole shopping experience

            Matalan shopping outlets are a well known group of larger stores that are most often situated on out of town retail parks. As a brand Matalan specialises in shoes, clothes and also soft furnishing and household goods/ accessories.

            They offer a good variety of styles and have very up to date ranges which change frequently to reflect trends and seasons. Prices are often very reasonable but sometimes quality, especially with clothing lines, can suffer because of this.

            **********************************************************
            You need to get yourself a Matalan card if you want to buy goods from the retail park stores. Matalan say that this is so that they can offer their card holding membership extra benefits and offers, but I haven't really found this to be the case.

            I always view the card as just an easy way for Matalan to track your purchases in store and build up data on what people on the whole choose to purchase. The same can be said for other so called loyalty cards, but at least with some of the major players in the loyalty card market, (not mentioning any names here) you do get some kind of reward for shopping with them.

            *********************************************************
            The main section within the stores seems to be the womens' wear section, which has an ever changing array of styles and products to choose from. They have differing ranges of clothes to suit different occasions/ ages, including a range of sleep wear, along with shoes (often not of great quality), bags and accessories.

            Some of the products, ie" ladies t shirts are often very similar in style and only differ from season to season by the colours they are available in, whilst styles remain almost the same.

            *********************************************************
            The mens' clothing section of the store is somewhat smaller than the womens' wear section. Although there is a small range of work wear in its own small section devoted to products including suits, smart shirts, belts and ties etc. Mens leisure clothing and shoes can also be found in store and prices are reasonable considering the quality and styles on offer.

            The childrens' clothing area of the store offers a good variety of styes and sizes to suit both girls and boys up to the age of 13 or so. There is also a range of products to suit babies and toddlers. Prices are reasonable for childrens' wear and baby clothing also. The range of clothing varies from season to season and you can find a decent enough selection of coats, trousers, dresses, t shirts and school wear.

            **********************************************************
            Matalan also has a section within store to cater for house hold items and accessories, such as kitchenware, soft furnishings, towels, pictures and seasonal items. The range of products changes in line with fashion trends and seasons. Prices within the section can be good and you can often find really good reductions in this section during sale periods.

            One thing that is really very off putting about shopping at Matalan is the way in which you seem to be herded towards the till, within what seems like a never ending roped off area. Very often, you tend to look at the massive queues and decide you really don't want to be stood waiting like that for 15 minutes or so just to pay for one item.

            *********************************************************
            I would say that 9 times out of 10 the queues are so bad and there are so few staff at the tills that a journey to Matalan seems to me to be a wasted one. I have seen many people just put back the items they were thinking of buying and then go off to shop else where. On hotter days the stores are like ovens, as there seems to be no air conditioning in the buildings that Matalan operate from. Thats another reason why some people are put off going to Matalan.

            Over all Matalan do offer reasonable value and quality at times, but they really do need to make the whole shopping experience a little more hassle free, if they want to maintain their place in the market they compete in and retain customers.

            Comments

            Login or register to add comments
          • More +
            02.06.2010 09:47
            Very helpful
            (Rating)
            4 Comments

            Advantages

            Disadvantages

            A REASONABLE STORE TO SHOP AT

            Local Matalan Store

            I first started shopping at Matalan because it was open on a sunday and was a ten minute drive away and a local bus route, also it was near asdas where i do some of my shopping.

            The store has a selection of kitchen ware and bits and bobs and a good range of clothes, allthough you need to try quite a few things on before you find the right fit. The clothes are not of exceptional quality and wear out pretty quickly, but are reasonably priced.

            Staff tend to leave you to it, but if you need help there is always someone available to advise you. The store is clean and items you need are easy to find, allthough there can be queues at the checkouts, they tend to go down quickly because there are a few cashiers. There is somewhat frequent, further discounts also when you get to the checkout on your items you have purchased, so you end up leaving the store with a big smile on your face. You will need to become a member to shop at Matalan and the staff still let you shop if you forget your members card.

            Comments

            Login or register to add comments
            • More +
              01.06.2010 20:10
              Very helpful
              (Rating)
              7 Comments

              Advantages

              Disadvantages

              worth a browse if you're passing

              I'm not quite sure why I always forget about Matalan - probably because it's not on the actual town centre but a good 5 minutes walk away so not on my usual route.

              It's years since I entered the shop so when my daughter said she'd like to go yesterday & we didn't have many bags to carry we had a long look round - almost 1 hour - but came out emptyhanded.

              The first thing that struck me was the size of the store (much bigger than I'd remembered) & the well lit, well organised surroundings. The staff were very friendly: I'd forgotten to bring my Matalan card & a pleasant lady informed me I just needed to fill in my postcode details at the till where we'd be given a day pass. I'm not really sure why they have cards actually - there doesn't seem to be any benefit to the shopper but maybe it's valuable for information for the company?

              There was a lovely lady who worked outside the changing rooms - a real character & there were call-outs for staff to come to the tills & people looked as if they didn't have to wait long in a queue.

              There were rails upon rails of bright, up-to-the-minute clothes for little girls as well as taller ones plus there was a section for the larger lady. Fabrics included viscose, cotton mixes, linen mixes & some knitwear plus there were loads of tee shirts (basic, printed or embellished) jeans - skinny leg, bootcut, cut-offs, skirts both short & long, short dresses & maxi dresses, jackets & cardigans etc etc

              My daughter's planning a holiday for later this summer & there seemed plenty of clothes to fill plenty of suitcases - the bikinis, tankinis, shorts, beach tops & towels all looked good quality & the prices were very competitive.

              My daughters are now grown up so I didn't spend much time looking at kiddies wear but they seemed to have a good choice of bothe boys & girls clothese again at reasonable prices. I had a quick browse through the men's department (nothing for hubby - colours too light for him) & there seemed to be a fairly good choice of casual & football T shirts.

              I was a little disappointed at the homeware area as I thought they would have more choice of cushions, textiles, candles etc. I was also surprised at how little choice they had in shoes as I'd expected more variety.

              My favourite part was where they sold lingeries & nightwear. There was a great chice of summer PJs & nighties, slippers, socks & sleepwear sets - most at brilliant prices & trendy designs.

              It was also worth spending some time just mooching around - I found a corner where they were busy blowing up party balloons & sold cards, party tableware, gift bags etc At the far end of the store I also found some CDs & DVDs at knockdown prices but the ones I noticed (without, to be fair, having a good root) seemed fairly dated.

              Prices ~ hmmm - if I had to compare the clothes to any other store I'd say they're on a par with Peacocks & Ethel Austin - around £10 for women's denim cut-offs, £5 ish for a nice tee shirt & about £8 for a pair of cotton -mix PJs. Men's T shirts seemed to cost between £5 - £8 & around £12 for a pair of jeans.

              Quality - definitely better than Primark but not really made to last for years I'd say.

              I think the store would suit many people & I'll definitely be going back to Matalan when their sales are on as I understand you can get some superb offers.

              Personally, I think it's worth taking a look around & I'll be there when the autumn/ winter stocks come in & hopefully won't come away empty-handed next time?

              Comments

              Login or register to add comments
              • More +
                23.05.2010 23:09
                Very helpful
                (Rating)
                2 Comments

                Advantages

                Disadvantages

                .

                I'm always looking for good bargains especially when it comes to things such as clothes which have the potential to really drain your bank account! Matalan offers cheap clothes, accessories and homeware as well as some random things around the tills such as sweets and dvds.

                Matalan stores are usually very large and located close to the city centre, but not in the main shopping area. This can make them a bit out of the way and difficult to get to.

                The shop is organised like most shops with womens, kids, mens and homeware each having their own section. As it's a large store it can quite time-consuming finding what you're looking for or just browsing the shops as theres always things tucked away in corners. Because they offer so much variety it means they only have few of each item out which can potentially mean they don't have your size which can be quite frustrating.

                One of the best things about Matalan is that they even contain a variety of brands of different prices. Papaya is the cheapest brand offering basic tops from around £3 each but you can also buy, from another brand, luxury cardigans containing cashmere for around £30. This means that whatever price-range you're looking for there will be something for you.

                The quality of the clothes are really good. I've bought a pyjama set for £12 which was mega comfy, and a pair of shoes for £8 that are comfortable and look as though they will last a long time. Yes there are cheaper shops out there but you won't get the same quality as you do from Matalan.

                The sales in Matalan are amazing as things are usually more than half priced. In the January sales I got a pair of jeans, a top, cardigan and belt for just £12! This was considerably better value compared to the sales I had looked at in other shops and I was extremely impressed with the amount I got for such little money!

                Matalan also offers a 10% discount for students but you need to have a Matalan card as well. Matalan cards used to be completely useless in that you needed one to shop there but it had no benefit, but now they entitle you to be able to shop on Sundays (still quite useless) as well as enter competitions and take advantage of offers just for card-holders. Getting the student discount involves a form being filled out which can be a bit time-consuming compared to other stores which just swipe the card and press a few buttons.

                I'd definitely keep shopping at Matalan as I have always been impressed with its selection, prices and quality. It's always one of the places I consider when doing some clothes shopping and I've never been unimpressed!

                Thanks for reading, All dooyoo miles I earn go to the WWF so all ratings are very appreciated and will be returned x

                Comments

                Login or register to add comments
                1 2 3 4 5 6 ... 12