For sale - items that are not actually for sale! (MFI)

Member Name: kathywalsh62

Product:	MFI
Date:	17/09/08 (151 review reads)
Rating:

Advantages: Good price

Disadvantages: Can't buy

What an experience! And never again! Having gone to my local MFI store to purchase a dining tabe and chairs - they informed me that sale prices stood for another 3 weeks. We then went home to measure up etc and were quite excited about the perfect table we had found. I then returned to MFI to make an order and pay. After having taken all my details on the computer the salesperson absently told me that "oh sorry this item is discontinued!" I was speechless. I then suggested that they remove said items from the shopfloor and was met with a blank expression. Clearly MFI staff have no idea of MFI policy and what is and what is not for sale! I then wrote to head office to complain and got no real apology whatsoever - Appalling customer service and head office were no better - just offered their apologies - nothing else - can guarantee will never step through an MFI door again!

Summary: Be wary of discontinue items!!