The Next system of statement of accounts is a credit system that does not work if you have any problems with a delivery. The delivery company is separate and the accounts statement system is automated, so any query as to where your order is, has a significant delay in resolving; and in the meantime your statement of accounts will show that you received the goods, so you are charged, for months. - If the delivery man leaves you delivery in an 'outhouse' (we don't have an 'outhouse', but it got left there), Next has informed me that they only sometimes leave a note through your letterbox explaining where they left it. So the only shows on the online ...  Read the complete review

I have a next directory account and find them really good. You get next day delivery if you order before nine oclock. I like next because of the next day delivery service because then you dont have to wait for your goods. They have loads of stuff to buy not just clothes. I have bought a kettle and a toaster and they have all been very good. The only problem is you have to pay for delivery. Other catalogues dont charge but you have to wait for your stuff to come. The clothes they sell are nice but expensive but then all of there stuff is quite expensive. There is a book but you have to pay for that too. Which i think is bad. You can order online too. You dont need a book  Read the complete review

It's arrived!! My autumn copy of the Next Directory stuffed full of lovely clothes sure to tempt me and make me spend lots of money!! The Next Directory is a massive hardbound catalogue full of Next clothes for men, women and children as well as home. This edition contains over 1300 pages of goods and products. It's a really easy way to shop from home. What I also like about it is that it gives you outfit ideas. Sometimes you just see a top in the shop and are not sure what you would pair it with but in the catalogue they have the top shown on a model obviously with something on her bottom half and so it helps to put outfits together. The models on the pages ...  Read the complete review

I wanted to order over £150 worth of maternity clothes from the Next Directory website. They have probably the biggest range of maternity wearI have seen online. I placed all the items into the basket and got to the checkout but could not order the items with out opening a credit account. I don't want a Next Directory credit account as I have had debt problems in the past and do not want to fall into the same hole. Why can't you just pay by debit card like you can with other directories? I feel this is just snobbery. Don't you want my money? I did not buy any of the items. My nearest store is quite a few miles away and I hate going into town. I do all my shopping online.

Do not be fooled by the glossy and professional looking catalogue. While, yes it does look impressive, it certainly does not reflect their online ordering service nor their customer services. The Next account is not like any other online retail account where the buyer simply pays for the goods by card and then the goods are sent out. The Next account is based on a credit system, very much like a credit card where if you do not pay off the full amount they will charge a ridiculous rate of 25.99% APR!!! There is only one thing that can be said about Next Online Directory - AVOID AT ALL COSTS! I ordered a pair of trousers over three weeks ago and I have yet to ...  Read the complete review