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The Officers Club

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£9.99 Best Offer by: stanfords.co.uk See more offers
15 Reviews
  • poor staff training
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    Your dooyooMiles Miles

    15 Reviews
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      10.02.2013 10:44
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      Horrific

      My wife and I were up in Scotland recently visiting my wife's family. We took a trip into Motherwell town centre to have a look around the shops. We saw the officers club sign and we decided to go in and have a look around.

      The first thing that struck me about the place was how loud the music was. It was deafening and when I asked a girl (who turned out to be the manager) if it could be turned down she looked at me as if I had two heads. It wasn't even music. It was an incessant screetch of noise. Secondly. the store isn't wheelchair friendly at all due to the amount of rails and stands crammed into every available space.

      We looked around the store and then I became aware of someone swearing. I looked around and it was the manager. I asked a member of staff who the manager was and they pointed to this girl who was swearing. A rather rotund girl who was plastered in make up and long red hair. She was using the f and c word like it was the most natural thing on earth. I wasn't the only person to hear it either as she didn't seem to stop when the music stopped and it was audible to the whole shop.

      Not satisfied with turning the air blue she then harranged a member of staff then approached another member of staff saying "He's as slow as f**k, he better have that done in 20 minutes." This was neither needed or tactile. She is obvioulsy a jobsworthy who has been blindly put in charge of a store which is poorly laid out and lacking in any customer service.

      I will never shop in any officers club store ever again and I don't think it will be too long before they go into administration for the 3rd time. Hopefully when they do, they do not return.

      I urge you to take heed of this review.

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        28.12.2012 09:29

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        Poor customer service and piled high sold cheap

        I will never enter this shop again (White Rose Leeds) , My partner paid £26.99 for some jeans for me but they were too long . Unfortunately we had lost the itemised receipt but still had the label showing the price , the bag and the credit card receipt which I know from my time in retail as a security expert can be traced by electronic journal in a matter of minutes , I was told this was not possible by the manager and he could only offer me the £15 they now scan at as it is now in the sale.
        That's fine but mysf and my teenage son will not buy again from them . And let's be honest its nothing better than some stuff you get on the market sold in better surroundings and trendy music to appear fashionable .
        The store were not bothered that we were £10 down in two days and the store manager (male) was arrogant beyond belief .
        Avoid and spend your money elsewhere , they ate like a car dealership , your best mate when buying but if it needs returning they are not interested !

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        12.11.2010 15:06

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        A store I will use in the future

        Its a number of years since I shopped at the Officers Club, as I was cynical of its 70% off everything message, however I have noticed that over the last couple of years they no longer use this tactic made famous by the Sofa retailers. Last Saturday I decided to look for a jumper and a pair of jeans and found myself once again in a branch of the Officers Club. Yes, the music was too loud, but the staff were genuinely helpful and I got a fantastic jumper and a great pair of jeans. The jumper was £39.99 and the jeans were £24.99, so no big discounts anymore but they were a bit cheaper than just about everywhere else I looked and the style and quality were spot on, particularly the style of the chunky jumper which I have never took off yet. I will shop there again in the future.

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        10.06.2010 16:52
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        avoid

        The Officers Club is a fairly large highstreet clothing chain-store aimed at men aged between 16 and 35. I myself fit pretty right in the middle of this age range, but I dont find the shop appealling at all. First of all, they have a habit of holding "sales" where items are reduced down from ludicrously high prices to more sensible ones (575% off! Jeans now down from £600 to £35!- that kind of thing) which I find utterly patronising and transparent. Secondly, nowadays the shop tends to sell two types of jeans- painfully trendy, god-awful-looking things that look like they should be in a MTV hip-hop video, and shapeless, cheap-looking jeans that whilst very reasonably priced (from as little as £8) are, quite frankly, not worth much more than that.

        The various tshirts and shirts they sell all tend to be similarly vulgar and over-trendy, mixing loud colours and badly-clashing styles together like the fashion equivalent of a multi-car pile-up on the m25. The music, too, is similarly hideous euro-dance/hip hop garbage, and is played at an ear splitting volume, creating a nightmarish shopping experience all-round.

        The staff, to be fair, are very friendly and pro-actively helpful, although they do have a habit of standing around at the shops' doorways greeting potential customers, looking like less-than-convincing bouncers at the worst nightclub of all time. My advice? just keep walking.....

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          09.04.2010 13:15
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          Great shop overall, I would reccomend to all my friends

          I first visited Officers Club last summer. The clothes looked trendy, they were fashionable, and were cheap compared to other shops selling similar stuff. That day I bought some jeans, shorts and some plimsolls... all of which I still have today..

          Since then I have bought more and more gear from them and they have all matched the same high value. Its actually the first place I go to when I need new clothes now.

          About a month ago I went into the Manchester shop looking for a pair of skinny jeans. I found a really nice pair but they didnt have them in my size so I asked the staff if they could get any more in.. they called some other stores for me and told me that they had my size available on the website (i didn't even know they had a website before lol)

          I went home, googled 'officers club' (having forgotten the web address) and had them delivered to me at work the next day. I love them and wear my new jeans almost every time I go on a night out
          (http://www.theofficersclub.co.uk/jeans/1679.html is the jeans i bought off the website)

          Overall:

          - Staff are really helpfull, were happy to go out of their way to find the clothes I want in my size.

          - Their gear is very trendy (especially the newer stuff) and quality is top notch too.

          - Value for money is great also..

          I will probably use their website most of the time now tho. It saved me the hassle of walking into a busy shopping center, when I can order stuff and have them delivered to my door.
          (www.theofficersclub.co.uk is the address btw)

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          19.10.2009 21:00
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          Not worth a look in and don't waste your money

          The Officers Club used to be one of those shops that I loved going in when out and about shopping in the shopping centres to pick up some brilliant bargains but things are not all rosy in the clubhouse anymore.
          The Officers Club is a store which offers fashion clothes for men with a variety of different styles on offer but more recently I have noticed that the products have become more and more aimed at the younger market. The items on offer include such things as socks, boxers, hats, gloves, belts, jackets, jeans, t-shirts, shirts, boots, shoes and more.
          The quality of the items have of recent times become much worse with the cuts being poor on most items and the products themselves not lasting very long before they begin to fall apart.
          The items are now cheap but with the quality on offer being so poor there are a number of places which for me jump ahead of The Officers Club for men looking for their clothing needs and good value for money.
          The staff on the whole are not very helpful and the stores are often not very clean or welcoming with signs regularly all across the windows stating that the place is closing down (funny that it has been for years and gets new stock deliveries).

          Positives:

          - Cheap clothes

          Negatives:

          - Poor quality items
          - Poor staff and unclean, unwelcoming stores
          - Poor value for money
          - Lack of information or help when you ask for it

          This used to be somewhere I used on occassions but with the drop in standards I would not shop at them again and can't wait for the closing down signs to become a truthful event to allow a store more deserving to open.

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            27.06.2004 04:01
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            • "poor staff training"

            I have decided to write this review as my local store has now shut its doors and closed for good. I suppose this was a single business decision by the company rather than a nationwide one. The fact that no-one shopped in there may have made it easier for the big bosses to decide to close. ~ The Shop The Officers Club is a men’s clothing shop. They also trade under the names of ‘Blakes Menswear’ and ‘Petroleum Casualwear’. As far as I am aware, it’s the same stuff in a shop with a different name above the door. According to the website, the company has over 180 stores (maybe 179 now?) and are nationwide, originating from the North East area. ~ The Stock Officers only sell men’s clothes and accessories only. So expect tops, trousers, jeans, jackets, shorts, shoes and the rest. Accessory wise, sunglasses, hats, caps and underwear are available. I have purchased few items from them although that was enough to decide that this shop wasn’t for me. About a year ago I bought a shirt which was reasonably priced (£9) but after buying it you could see that it was poorly made. The stitching was far from perfect and the cut was terrible. With places like Primark selling stuff like this cheaper, and in my opinion, better made, they need to watch their backs. Also a pair of socks were needed. I grabbed a pair for £2 and the quality was very poor. They were ‘character’ socks (non-branded) but where the design was the cotton used was tighter than the rest of the sock resulting in ‘red-line foot’. Nice. ~ Offensive Clothing Now with clothing from the likes of French Connection pushing the boundaries further as to what is acceptable it is solely to an individual’s opinion as to wh
            at is deemed offensive. The Officers Club did try had to push this though, with some somewhat obscene logo’d t-shirts and a brand called ‘Phat B*****d’. The more graphic words were censored by asterisks but not very suitable to take the kids in to look at. “Mummy, what does that mean?” ~ The Con The Officers Club advertise the fact that stock is heavily reduced. The figure they generally use is 70% Off. For example, their shirts they sell for £10 or so will have the ‘retail/was’ price above it stating £40/50 that just seems unbelievable. It is. This is the biggest con going and I’m sure most of the general public realise this rubbish. I’m not a retail law professional but I think how it works is as follows: To advertise your stock as reduced it has to be on sale at the higher price for a certain amount of time (28 days?) in the last 6 months. How I think they get around this is by having a couple of ‘full-price’ stores that do sell the stock at these silly prices. Although I may be wrong, anyone? ~ The Layout I had (yay, past tense) to walk past this shop every day to work. About 50% of the time they had random posters covering the windows designed to grab your attention advertising their ‘Sale’. The rest of the time they had window manikins wearing the higher priced stock. Inside my particular store it had a abandoned feel to it. The interior seemed incomplete and damaged and the displays tatty. But tatty in the sense that they had no intention of doing anything about it. Then about a year latter they close. ~ The Staff Unprofessional. Unhelpful. In-polite. They always seem very annoyed. I’m guessing the wages weren’t great and the w
            ork boring. They did not seem to know what they were doing and wouldn’t go out of the way for you at all. ~ Refund Policy 28 Days to return for exchange or credit note (with receipt). No full refund it offered. But that’s good compared to about a year or so ago when you could not return any item, unless faulty. The change was such a big event for them they had huge banners advertising the fact the policy had changed and you could get an exchange (not your money back though, fool!) Woopie – Do! ~ Overall I hated this shop. The pricing con was silly but it probably fooled a few. The stock was bad quality (more market than high street). The prices are cheap but not brilliant when compared to Matalan, Primark, Tesco and the rest. The staff were no better. Not sad to see them leave my High Street. ~ Website and Store Locator www.theofficersclub.co.uk (don’t be fooled by the professional Flash site!) Thanks for Reading ©tbsgt

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              23.04.2002 04:33
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              The first thing I noticed about his shop is that you cannot see through the windows at all becuase they are covered in huge signs and explainations of discounts and closing down sale. Target Audience: aimed at Males, i would suggest aged 18-25 from the pricing i would guess with an average/low income. however i am Female and i buy for my boyfriend/male relatives for birthdays in there. Products Sold: Jackets, Shoes, Boots, Socks, Pants, Ties, Jeans, T-Shirts, Jumpers, Hats, Trousers Layout: When you go in the clothes are quite well laid out in general, but they do have some clothes hanging too high for even an eight foot basketball player to reach. Atmosphere: The shop by me always has chart music playing and the staff are in casual uniform and friendly, there are usually two people on the till. Quality of Clothing: The quality of the clothes matches the prices you pay in other words cheap but cheerful, it does the job you want it to, but fades, wears within 1/2 months. Refunds: I bought a jacket for my boyfriend that did not fit him, when i tried to get a refund i realised that this shop will only gives credit notes or exchenges within 28 days of purchase but no refunds (it does state this on the receipt, but since when did i sit and read all my receipts) They could use a sign behind the counter as many retail shops have. This shop has now been open for 4 months and it is still supposed to be closing down, how can they legally say this as it is obviously not going to close in the near future and this is basically conning people in to believing they must go in there and get a bargain before it shuts.

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                15.04.2002 20:27
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                As you approach a branch of the Officers' Club you will no doubt see large, bright signs offering savings of 70% off. This, you will probably think, sounds like rather a good deal. Too good to be true, you may think, and yes, you would be right, too good to be true it is. Take the average jumper found in this shop. It will have a tag that reads something like "RRP £69.99, our price £12.99". Look closely at that jumper. Ask yourself, is it really worth £69.99? Would you pay £69.99 for it? If you do think it really is worth £69.99 (and trust me, you won't)then ask yourself why it is selling for £12.99. The answer, is simple - because £12.99 is all it's worth. This is a shop that sells cheap clothes at low prices. The only difference between this shop and other cheap shops is that Officers Club pretends to be selling exclusive clothes at bargain, knockdown prices. The clothes are not exclusive. The reason why they pretend that the clothes are worth more than the are is to make you believe you are getting a fabulous bargain. If shoppers believe the clothes in a store are bargains they will buy more. If you do venture inside you may find a few decent things, such as the basic shirts. It is also wrth noting that this shop does not give refunds on unworn goods regardless of whether or not you still have the receipt. You will only be offered a credit note or alternatively an exchange. Therefore, I wouldn't buy gifts here and I would advise people not to buy products here unless they are sure about them.

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                  01.02.2001 01:44
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                  It has often intrigued me as to whether anyone is actually taken in by this Shop. The ‘Officers Club’ has branches in many High Street shopping centres these days, as well as some Indoor Malls. It’s banners boldly and all too brightly, claim - “70 % Off Everything !” Inside you will find racks upon racks of clothing with prices from £29.99 to £499(!). But, wait, 70 % off, “So you mean they are really only…£xx…..WOW !” Hold the bus a minute - before you hock your jewellery and buy all these wonderful ‘designer’ garments at dirt cheap prices. ‘Dirt Cheap’, did I say? Just go across to the nearest ‘Mr Byrite’, ‘MadHouse’, ‘Blue Inc’ or something similar. You’ll see all those ‘famous’ names like Giorgio, Baresi, PlaySchool, Whispering Smith (all names synonymous with cheapness, of course) at their regular prices, which curiously enough are the same as the ones the ‘Officers Club’ sell theirs for too AFTER the 70 % discount! So where is the discount? There is NO Discount. Just a marketing ploy to possibly attract the mentally unstable, the financially slow witted - the bargain hunters who will look at the price first and the quality last. Pretty well all of the stock that is sold at the ‘Officers Club’ stores can be bought on any Market clothing stall in the country. The quality is debateable, sometimes poor and generally ‘cheap and cheerful’. The denim is of low quality, the shirts have poor stitching and often very mediocre finish. If you are in the market for something just to knock around in that can be replaced equally cheaply, fine, then this is as good an option as most. Please do not fall into the trap of believing that you are getting something top quality at a real bargain price. The ‘original’ prices that the shop quotes really m
                  akes me chuckle. Forty odd quid would buy you a nice ‘label’ shirt from a smart, reputable or trendy store. The £44.99 I saw quoted as the improbable ‘our usual’ price for a plain ‘soft-touch’ dress shirt in a local store at the weekend was laughable. So the ‘discount’ brought the buying price down to just £13, fair enough – but I could probably go pretty close to getting a Ben Sherman for that price if I looked around and for £44.99 – well names like YSL, Polo, River Island are well within reach. And I won’t even mention the Leather Jackets they had on sale !!! Ok – I will. £150 AFTER Discount and looking at the quality it might have lasted till the Summer – Might, mind you! My advice – go into ‘Officer Club’ have a giggle at the supposed original prices, buy if you are looking for something cheap, but if you are I’d suggest that the likes of Matalan would give you more options and generally better quality at a better price, rather than this 70 per cent off NONSENSE.

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                    30.10.2000 03:29
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                    Putting clothes on our backs is one of the fundamentals - something we all have to do. I first came across Officers Club when they opened a store in the St Enoch’s Centre, in Glasgow. I took in their widow adverts, I took in that there were lots of people doing their shopping there, I stood back and thought, “Must be a con. Selling clothes, at one third of their recommended selling price, - must be a con.” Sorted - I didn’t bother going in to see for myself , I simply “knew” it must be a con. Saying I am wrong is not something that comes easily to me . . . I WAS WRONG. There came a time when my other half had to buy a jacket, he knew exactly what he was looking for. 1.Pockets - it had to have loadsa good pockets, big enough to hold his ‘library’ of computer disks, his filofax, key, money ciggys , ETC. ETC. . . you get the picture? 2. It had to be water repellent 3.It had to be CHEAP - (he was a student at the time) Me - "No chance. The quality you’re accustomed to . . ." (‘cause I’d chosen his stuff before and I’m not cheap let me tell you) ". . . at the price you want to pay, NO CHANCE” (yep, yours truely has always been an opinionated so-n’-so) SO . . . Other half goes into Officers Club and buys an amazingly gorgeous (and cheap) gillet jacket - How much ? £12 ! Not only was it great value and exactly what he was looking for . . . but We’ve been back to shop there and it is an amazing place! * Any Mum with teenage school/college children . . . * Any single man * Any woman with savvy enough to be able to wear men’s clothes * Anyone looking for a real bargain, anyone looking for quality clothes at remarkable pr
                    ices In fact anyone who is anyone . . . SHOP AT Officers Club ITS GREAT ! GG (I know how to say I was wrong - right?);-)

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                      19.10.2000 01:41
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                      This shop is the best value for money menswear shop around. They have a vast selection of menswear and the prices are really reasonable. They also have quite a few named brands and stock everything underwear Ties trousers shirts Tshirts and Sweatshirts and all at reasonable prices. They have a great jean selection and stock a wide range of sizes which is great for my husband as he always has problems buying 28inch waist and 31 inch leg. One major problem is the choice though because you can never decided which to buy and then you tell yourself they are all so reasonable that you buy them all. If you need men's clothes I can't recommend this shop enough next time you are in town make sure you pay them a visit with your credit card at the ready.

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                      15.09.2000 18:43
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                      From Boxers to Jeans, shirts and sweats they have style and quality and now have 75% off - excellent buy the clothes look and feel good. I took my difficult teenage sons with me whom look down on anything without a designer label but wow! they liked the gear.. we ended up buying four shirts, shorts,boxers, socks and chinos for me this was a definite result, and my husband was a wee bit miffed that I hadn't bought him anything as he liked what he saw. Its a roomy shop with lots of space to look round in the main its not a shop full of loud and garish colour but centers on blacks, blues and white, sizes range from small to extra-large if the are not on show they keep stock at the back. My local shop is in Camberley (close M3)I will definitely go there again for what we bought we paid very little and my boys are pleased with their buys, if you need some new bits take a look you might like it.

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                      13.08.2000 21:43
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                      I hate buying clothes. I object to spending a fortune on clothes to be worn every day. And then having to spend a fortune on clothes for going out in. At the Officer's Club located in Mell Square in Solihull you can buy everyday clothes at knockdown prices. I do all my shopping there. Being a student, I wear jeans and t-shirts pretty much every day. At Officer's Club I can buy a pair of jeans for £15. These aren't cheap nasty jeans either. I can also buy a T-shirt for £7.50. Again these aren't thin, cheap things, they are quality items. The other week I went in and bought 2 pairs of jeans and three T-shirts for £45. That's a bargain as far as I'm concerned. They also sell smart stuff, but I haven't looked at that yet. The clothes they sell aren't brand names (no Levi's, Wrangler, Armani, etc) but they aren't brand name prices either. They seem (so far) to be good quality, decent clothes that look good and fit well. For the prices I pay, I wouldn't mind wearing the stuff for messing around in the garden but it's just too good for that. If you want a bargain, track down one of these stores. I don't know where else they have them but they are definitely worth a visit.

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                      27.07.2000 06:36
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                      'Officers Club' is one of the best clothes shops for men in Newcastle at amazingly low prices. Situated in Eldon Square in the centre of Newcastle I highly recommend this store for all you guys who are looking for affordable fashionable clothes or for you girls who want to buy your man something which looks like it cost a lot more than it actually did. This store always has sales and promotions on, often with 75& off the marked price. The clothes are of a high quality and I have experienced no shrinkage after washing or colour fading etc.. I am not sure if there are more of these stores across the country, but if you're in Newcastle this menswear shop is a must !!

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