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      15.05.2001 03:26
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      As the name "Peter Craig" is dissappearing in favour of the parent company, "Littlewoods", will the dire customer service improove? In a word, "no". The service will get even worse (if you can imagine it) as the staff are frequently getting culled so fewer staff to do more work, it is obviously not going to improove. Peter Craig was one of seven badges for Littlewoods home shopping catalogue (you know the sort of thing, over priced goods that you will never finish paying for). exaguration, I know but the goods are greatly overpriced in some cases and reasonable in others. Although it is stated that the goods are all interest free over 20 or 38 weeks, they are higher than their own shops to reflect this. You can pay around 30% extra on top of that again if you want to pay for it over a longer period of tim (so that Littlewoods get rich off the backs of people who may not be able to go shopping and buy things outright). No, I don't like Peter Craig (who ever he is). I don't think I would like my name associated with such dodgy ethics like I mentioned. Some more general comments on Peter Craig/Littlewoods (the same company after all) Whilst the catalogues are vast, the product photography is rather mundane and uninspiring (I studied for my diploma in photography over a decade ago, so I think I can critise! - smug git). Whilst I confess to being a user of this catalogue (for one of the reasons mentioned above - being skint), the stock availbility is decreasing and more substitue goods are being sent or offered. I have even seen some "factory repacks" sent out (goods returned to suppliers and then cobbled to gether from, say, two returns to make one "good" one even if the packing is poor). Conditions for agents of this catalogue have fallen. I mentioned earlier that catalogues are generally higher in price to cover the fact that the company do not get
      paid straight away. Part of that higher cost goes to the agent in the form of a commission (10% cash, 12.5% if taken in goods). A recent change that was not publicised was that if an agent pays in less than ten quid in one go, then no commission would be payable on that amount, which I think is very dishonest. If they wanted to keep trade, then they wouldn't do such underhand things as that but then again, it has been reported on several occasions that the "catalogue" business is a loser, so with all the catalogue names becoming one under the same banner of "Littlewoods", I dare say before too long it might shrink even further. I can't see them axing it alltogether as they will wannt to milk the people of what little money their customers have.

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      05.07.2000 20:27
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      I despair of the clothes in this and similar mail order catalogues. They are either designed for 'Hookers 'R' Us' or The Loyalty to Crimplene Brigade. There's very little inbetween. I fancy that the new Autumn/Winter catalogue has a smaller clothes section, as the High Street and online shopping wins the battle. On the other hand, not a bad way of buying large household items if you don't live near large retail outlets. They pay 10% commission on everything you buy, and there is extended credit with zero interest. Delivery is next day, and returns are very straightforward and hassle free. But have you seen the Jewellery section? Oh dear! A Car Dealers delight! Do they really sell those big chunky bracelets a la Mike Reid? Oh well..... Even wierder is seeing actresses who look pretty good on the tele: trying to simper they're way onto the catwalk, modelling clothes for these catalogues. They don't look so good, and make you realise why professional models are a special breed. 'Cindy' from EastBenders springs to mind, could put me off buying the gear if there's chance I'll look like that.

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