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MIGHT AS WELL MAKE A PHONE OUT OF COCO POPS!
Author Name: Jack Smith
Phones 4 u are an awful company and i am still having an ongoing problem with them.
I purchased an iphone off their website for my 18th birthday. because of where i live vodafone dont provide 3g here so i contacted phones 4 u and said i need to switch networks.
within a couple of days my contract was cut off and i awaited to hear from phones 4 u. i was told to send the handset back, but i asked if they could send me the new contract sim with orange instead as i had all of my important personal details and work emails that are confidential on the iphone. They agreed and i waited.
a week later my sim card still had not arrived so i called them again.
i was told that i would have to send the phone back as it was locked to vodafone, so the advisor told me how to wipe the phone. i was then told that they would send me a returns bag to send the phone back which they would pay for.
That was 2 weeks ago.
i am still without a phone.
phones 4 u are still unhelpful, lying and generally full of crap.
I asked if i could take the phone i needed to return back into a phones 4 u store with the theory that if you want a job doing, do it yourself but no i cant even do that. On top of this vodafone also billed me for the first month which phones 4 u were very unhelpful and dismissive with once again.
i wish i could throw a sandwich at them. AVOID AVOID AVOID AVOID!!!!!!!!!!!
Summary: Avoid them, phones 4 u give you the runaround, if you want a job done do it yourself.