hello phones4u how can we make things difficult for you? (Phones 4U)

Member Name: synthesizer

Product:	Phones 4U
Date:	03/09/03 (212 review reads)
Rating:

Advantages: erm................

Disadvantages: slow rude obnoxious

this is officially the worst company i have ever dealt with in my life.
Rude obnoxious stupid lack of customer service oyu name it they dont have it.
i bought a fone from the store and after three weeks it broke. they told me it would take a week to repair so of course a week later i went but no sign. so living up to there reputation 4months on i got my phone back finally fixed but the faults happened again and again and again. so thats was it time to ring singlepoint.
told them im not paying for a fone i dont have. they told me to pay line rental plus service charges plus an estimated call value. total £165 amonth for a fone i dont have so i point blank refused how dare they put an estimated usage on. after a long squabble they agreed to cancel with me paying what i really owe. i was relieved.
But no a month later your outstanding balance is £455 no explanation from them but they wanted this money so of course i rang and they told me if i didnt like it i should sue because id loose and end up with more costs to pay. i asked to speak higher up and eventually got an appology but was told to pay 50% i refused. my bank was now charging me for bounced direct debits. Once it was all resolved they sent a confirmation letter to say we were through. 2 Months later i still owe 800 pound. so i got a collegue to ring up and threaten them with a court case and suddenly wow it stopped.
never ever deal with them agin they are a usless comapny and no nothing about the product they sell

Summary: