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PixiFoto Family Portrait Photographers

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12 Reviews

Offline Shop / Type: Photographers / Various locations around the UK

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    12 Reviews
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      10.12.2013 13:16

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      Pregnancy discrimination

      I worked for Pixifoto for 3 and half years, I was easily the most qualified with a degree in photography & previous experience, but like everyone else in here says that doesn't matter all that mattered to them was making over 1k a day, by any means - ripping people off, hiding prices dragging people in. We were not allowed by reginal management to book in aisans! If they came in and saw the surnames were aisan we faced disaplinary, even though these people got a bounty voucher to have a free picture we could only book them in between 3-4pm that was deemed 'aisan hour' were they would be rushed, given the worst service, there children laughed at and it was acceptable to be plain rude, management would even laugh with you.
      I stayed through completeing my degree and did my best to change their ethics, it did not work. Even though we worked in mothercare, took photos of pregnant women, and new mums were the main customers - when I told them I was pregnant I was told I was half a person and practically useless now. I worked until 6 months gone, struggled as their policy is always no breaks in a 9 hour day to not eat or drink was too much, when I demanded a break - just a standard half hour lunch break that staff are not even paid for I might add - they cut my hours down to 8 per week from full time, I could not financially survive but they didn't care, I suffered the last 3 months of my pregnancy with bullying from management all over Facebook, taunting me & obviously put me under alot of strain.
      This company don't care about the health of their staff, the equality laws or their customers, I am in a lawsuit with them at the moment waiting on the date of the trial and after that I plan to enlighten all the general public to this company as I have seen, can prove & know first hand how currupt they are. I hope by the end of the year they are in administration as the management reciece huge bonus company cars hotel breaks & more while staff earn mimimum wage have no breaks & suffer mentally, and customers are cared about even less - once they have your money it doesn't matter if you complain you will only be laughed at between staff and then told 'no refunds' AFTER you've paid. This is because people are always having new babies, so to them once your done its on to the next new family to rip off at the most volnerable time in their lives.

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      11.11.2013 22:41
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      Would highly recommend the Tamworth branch

      When I had my daughter 4 years ago, I received a set of vouchers in my Bounty pack from the hospital for use at Pixifoto. Each one was for a different 6 month period of my daughter's life and entitled me to a free photo session and a free 10 x 12 inch photo. I had previously had offer photos taken at two other large photo companies and had not been impressed with either the price, or the friendliness of their employees, so was keen to try another one. Also, a free photo is always worthwhile!

      ---About PixiFoto:
      Adapted from website - http://www.pixifoto.co.uk/
      PixiFoto are a specialist in baby, child and family portrait photography and have over 135 in-store professional photography studios. They have both permanent and mobile studios across the UK and Ireland. They attempt to offer fun and exciting contemporary family photography as well as traditional style portraits.

      The studio I have used on each occasion is the one at Mothercare in Tamworth.

      ---Booking the photos:
      The first time I went in I took the vouchers I had received with me and asked about the offer. It seemed very straight-forward and they were happy when I mentioned that I would only be taking advantage of the free photo and would not at present want to buy any more. They said they would still take the full set of photos regardless which I was obviously fine with. They were able to book me in to a session easily at one that was convenient for me. The sessions were hour long which included the actual photo shoot, them sorting the photos and our viewing.

      ---Taking the photos:
      When I went back for the photo session, the staff were really friendly and although the studio was very small, it was professionally run with good quality cameras, props and lighting. They were very good at taking the photos and after each one the photo was shown on the computer screen next to us. The photos are all taken with a digital camera and are then able to be seen straight away. The free photo that is included in the offer has to be the first one that is taken so if you are unhappy with it, you can have it deleted and then the next is taken until you are happy with them. The photographers at our branch are all female and quite young, but have always had a professional air, and are very good at getting children to smile. They have good ideas for what makes a good photo and will ask if there is anything I specifically want once they have done their own ones. They have lots of props that they can use with the children or you can bring your own toys or changes of clothes. We have also done a family shoot with them and they were just as good at getting myself and my husband to look good in the photos.

      ---Viewing the photos:
      Once the photo shoot is finished (after about 15 minutes), the staff spend about 20 minutes editing the photos to make them look there best. This includes changing some to black and white, adding text to some and making them into compilation photos. Obviously their main concern is to try to sell you extra photos, so they put a lot of effort into making them look good. I have never found them to be pushy when it comes to the sales, and they are quite happy to let you have the free photo and not choose any more. The way they show the photos on the screen is very simple but tends to take the pressure off the 'hard sell' other companies have had. Most times we have just taken the free photos, but we did decide to buy a whole set of family photos. The set including a composite photo of 5 pictures, two 10" x 8" photos and two 7" x 5" photos cost us around £150. We then got the free photo as well. This is much, much cheaper than the other companies we have been to. The prices can be a bit hard to work out as it is done based on bulk buying of the photos so they become cheaper individually the larger the set. A single 10" x 8" photo is about £31.

      ---The actual photos:
      The photos are available for collection about 3 weeks later and have always been excellent quality. The free photos are just as good as the ones I have paid for and we have been very happy with them. You don't get any frames included in the price, but you can buy frames from them at a later date if you want to. We have had several compliments of the photos we have had taken and we think they are just as good, if not better quality than the ones from the more expensive companies.

      ---And finally:
      I continue to go to this branch of Pixifoto and hope to continue to do so once my next baby is born. I am very much hoping that there will be some more vouchers in my Bounty Pack again. However, I know that if there are not, the company do lots of special offers which mean I can still get a sitting and a free photo for around £10 which I still believe is a bargain. I have also joined their birthday club which means I get offers for my daughter even though she is now 4; every time she has a birthday. Overall, I have been very impressed with the company and the service they offer. I have read several reviews on here saying how bad others have found them but from my own experience I can honestly say they have really impressed me, my husband and our families who have seen the photos. I would highly recommend the Tamworth branch and will continue to use them while I am able.

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      08.11.2013 19:45

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      don't go there!

      i went to the PixiFoto store inside Mothercare because i had a voucher for a free portrait. So, thinking i would spend NOTHING i book a sitting. I end up paying 10 euros for the GIFT portrait. Of the 10 portraits taken none was technically acceptable, I know what i'm saying because I'm a photographer myself. The poses were wrong, dirt on the floor was visible in the shots and they didn't have the decency to edit it out. Extraneous shadows were present in the shots (meaning, shadows coming from objects out of the frame), I still can't figure out how is it possible since they where shooting with 1 flash and 2 softboxes.

      The worst thing is they will not communicate the pricing untill you are in front the developed pictures. VERY UNPROFESSIONAL.

      They set up a ruse there, luring with fake FREE vouchers the uninformed people who can't distinguish a snapshot from a good photograph and have them pay a shitload of money for medium to low quality pictures.

      I wrote a letter of complaint to PixiFoto and they didn't even bother to reply.

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      21.07.2013 14:17
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      Unethical business practices

      Went to Pixifoto, Kingston in Milton Keynes in the Mothercare shop, to look at pictures I had taken of me and my twin boys. The package was well over £1800 which is absolutely ludicrous. I was pressured into buying a package on a busy Saturday. I phoned up to cancel as soon as I got home after my friend looked at them and that's when everything falls apart as the people in shop who take payment, just keep saying they are unable to do refunds and say the area manager will call you tomorrow (She didn't 21.07.2013)

      I called today (21.07.2013), they said the area manager is out of the business for the next week and then said the area manager is in the business tomorrow but that person doesn't deal with customers, we don't do refunds of any kind even though your order hasn't gone through. I wouldn't recommend them to anyone. I have now put the payment into dispute as I have tried to sort it out with the shop first and foremost. It's not that I won't have any pictures, its the prices are extortionate as they didn't give me any price list and ordered the wrong size pictures as the shop assistant ordered the wrong ones. The only positive is that the photographer was good with my kids but she seemed fixated on one more than the other rather than taking equal photos of them.

      I didn't get to see all the photo's they had taken to pick the ones I wanted myself. They had duplicate pictures in the package that they chose. It should be the fact that I get to see what pictures were taken and pick what ones I like and don't like out of the 100 they took. They even had some that I didn't like or that I thought was crap in the package. They also included frames in the price which I didn't ask for.

      Please read the reviews about this company. There are no price packages on their website and no terms and conditions between themselves and the customer and the piece paper did not contain any of the such like either. Only a signature that must be produced when returning to collect the portraits. I cancelled the same day and they still aren't having any of it. The company seem very unethical in their packages and I will be reporting them to the Office of Fair Trading and the Trading Standards department.

      A completely dissatisfied customer!

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        28.06.2013 00:59
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        Nice photos that will be treasured

        After giving birth to my baby i was given a bounty pack in hospital which contained coupons for a free photography sitting and a free poster print, of course i wanted photos of my new arrival so i booked in for a session.

        When i got there at my given time there was quite a queue, so we had to wait for a while, i would say about 15 minutes. This wasnt ideal as my baby gets restless very quickly and started to get very grouchy, all before the session had even started.

        When it was our turn they explained to me the props that are available, there are loads from teddies and toys to rose petals and feather boas. The photographer and her assistant were brilliant in trying to coax a smile out of my little girl, and we got a few really nice shots (including one of me and her together which was lovely as i didnt think they would photograph me aswell.)

        Towards the end of the session my little girl got very grouchy and i thought that would be the end of it, but the photographer said if i wanted to give her a bottle and settle her down that would be fine, which was lovely as i didn't feel rushed and we got some lovely shots after that little break.

        After the session you view your photo's, i thought they would really try the hard sell but they didn't push me to go for a particular package and i didn't feel pressured in any way to buy ones i was not sure of. In the end i got 4 canvas photos, a poster print, and 12 images for £185, not forgetting the free poster print. I spent less than i thought i would!

        All in all i would recommend pixifoto to capture some gorgeous shots of your baby, and i will be booking another shoot at christmas, the photos will make gorgeous gifts.

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        11.06.2013 23:58
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        Super photos but there doesn't seem to be any pricing structure

        Recently we had some professional photos taken of my daughter because we thought they'd give us some great memories in a few years time. We had them taken at PixiFoto, a photographers specialised in photos of babies and small children. They are located within most Mothercare stores (I think they do have some standalone stores too though). It was in our local Mothercare that we visited a few weeks ago.

        Booking an Appointment
        Having experienced the whole thing, I feel that this part of the process needs to be reined in a little. I'm surprised that Mothercare are happy with what goes on actually, but to be fair they may not see the full extent of what goes on or we perhaps were an exception. But, in almost every visit to Mothercare that we had in the last 5 visits, we were approached by at least one member of staff from PixiFoto seconds after entering the store. Asking us why we haven't booked an appointment with them and was there a specific reason as to why we hadn't booked to have photos done - after all they offered a sitting for £9.99 with a complimentary photo thrown in so there was nothing to lose (apart from the £9.99 if you weren't happy with the results).

        I now understand why there's a 'complimentary' photo included but more of that later. Anyway, after the fifth approach we finally booked an appointment and visited the store to have a photoshoot the following week. The actual booking process was easy - they were very accommodating with the day and time that we wanted and it was confirmed in within seconds.

        The Photoshoot
        We turned up expecting 15 minutes for our £9.99 as this is what we were originally told we'd get on booking. To be fair though, the photographer was with us for 40 minutes taking all sorts of photographs of our daughter and of us as a family. She pulled out all sorts of props and toys to distract my daughter to make her look directly at the camera and succeeded. She was very attentive to the photographs that we wanted too - we asked for some family ones and she was happy to do them for us. Before the shoot, I was required to complete a form to say that I took responsibility for our daughter's safety which was fair enough in my view as most shots were taken on top of a box and I was required to hold her at all times on there under a sheet (so my hand wasn't on the shot!) to make sure she didn't topple off - I could have easily said that I didn't want any shots on the box though if I didn't want - it did seem to be as though the ball was in our court. After the 40 minutes we had, I'd say she'd taken around 40 shots although some were ones that we weren't looking at the camera or that my daughter had put her hand to her mouth. We found that there were around 30 photos that were of high quality and looked great. It's all done digitally, so the photos are all sent directly from the camera onto a computer.

        After the Photoshoot
        As we left, we were told it took around 20 minutes to get the photos ready for us to see. We hung about for a bit but then decided to go back home and return later as it was clear it would take longer than this to get them ready. Basically when I say get them ready, I mean get the photos in their best possible state - add graphics to them eg they wrote her name on some, added captions to the pictures, borders to the frames etc. Most though were left blank which I preferred if I'm honest. Anyway, when we arrived back, we ended up in an office. Now this is where we found a few negatives with PixiFoto.

        Me and my husband are intelligent people (we are not Albert Einstein by any stretches but we both have brains!) but the pricing structure for photos at this place is explained in such a way that it is impossible to understand. The lady sat there showing us all the photos to which we of course cooed and ahhed at every one. The complimentary one was a 12 x 10" photo which I thought was very good although I can now see why a 'complimentary' photo is offered - I feel we've paid for it in a round about way! I honestly expected them to say that for £100 you could have x amount of photos in a certain size and for £200 you could have y amount of photos in a certain size but this was not the case at all. We were basically told that customers don't normally buy photos individually as it worked out more expensive to do it that way - the smallest package was £205 and for that we could receive one massive print (20 x 30"), a medium print (10 x 20") and a few smaller 8 x 10" frames. It wasn't made clear though how many smaller ones we'd receive - my take on it all was that it was all very, very vague.

        We really wanted a CD with our photos on but with the small package, even at £205, it was not included. We were told that would cost £100 more to add it onto the order and on the CD we'd only receive the photos we'd purchased as prints - not all of the photos from the shoot. The lady then suggested that for £405 we would receive the CD in the package and get a few more prints (again though it was extremely vague as to how many prints) - there just seemed to be no structure to the pricing whatsoever. To be fair the lady then suggested if we bought some of the collage photos (ie with 6 shots merged into the one photo) we would receive all six images on the CD so that we would end up with more in total in the electronic format. So in the end that's what we did.

        So for £405 we receive two large framed pictures and a selection of smaller images (around 20 in total). My husband wasn't very pleased about the cost - he said it was ridiculous for a few photos. I have to say though that we have never investigated the cost of professional shots - this could well be the going rate everywhere. The lady also told us that the non-discounted price for that amount of photos would have been in excess of £1000! But, even at £405, high prices like this is why I feel approaching around the store is inappropriate. I would be very surprised if anyone who signs up for the shoot doesn't end up wanting to purchase some photos of their babies. My issue is that not everyone can afford £405 for a few photos, to us that will be nearly a month of nursery fees and although we did pay it, it is a lot of money! A lot of women do not work throughout their babies first year (me included) - these prices are not something we'd budgeted for. Our issue is that when they approach you in the shop to make an appointment, or book you in, or even on the photoshoot, there is no mention whatsoever of how much these photos will cost and when I asked at the booking process, it was all very vague and an attitude of 'oh we'll talk about that on the day'. There was also nowhere in the main shop with a price list from what I could see. There's photo examples all over the walls yet not one of these images has an example price on. I suppose some could argue however that no-one forces people to part with their money and the choice is entirely on the customer.

        That's my negative over. The photos are available to pick up at the store around 2 weeks later - that only takes a couple of minutes (payment is made up front!). The photos are super and we're made up with them. I'm glad that we purchased them, although my husband likes them he still says that the price was just far too much for what are basically a few prints. We chose to have some in colour and some in black and white and every one looks fantastic and we both admit some of the shots we definitely couldn't have taken ourselves and they needed a professional.

        I rate PixiFoto 3 stars in total - I am pleased with the photos and the way in which the shoot was done, but the pricing structure to me seems to be very vague until you're sat in a room looking at your babies wonderful photos - there's tugging at the heart strings because they are all so spectacular.

        Thanks for reading :o)

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          03.10.2012 22:17

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          I ve had photos taken here before and felt pressured to buy more and ended up spending alot of money. For my last baby I tried max spielmann much cheaper only down side is photos are taken in the shop rather than in an separate studio.

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          23.03.2012 22:24
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          3/5

          I was first exposed to the Pixi Foto brand four years ago when I was working as a nanny for a family with a newborn baby girl. I saw the ad for a cheap photo shoot outside Boots and inspiration struck - I would take Baby Girl (I won't reveal real names in my review!) to get photos done and then present the family with the gift of the photo :).

          I remember getting Baby Girl ready for the photo shoot - she had an array of wonderful outfits, I dressed her in a pink cupcake top and fairly plain trousers as I didn't want the photo to look outdated over the years, nor did I want to wash out her olive skin. Well we waited in line for a photo for a good half hour - which was stressful because I hand't planned on waiting long and Baby Girl got very fussy. She eventually fell asleep after being rocked and fed - right before our photo shoot, I shall add!

          The person taking details in line was really rude to me :/. She was so polite to everyone else, but really rude to me. At this time I was living in England and I'm Scottish - I can't help but feel she heard the accent and this turned her off. Maybe I'm wrong! She could have also believed I was a silly teen mum as I was 21 at the time but looked closer to 17 and was being snooty with me. Who knows. All I know is that when she started being rude to me (like really, really rude) I honestly thought twice about the whole thing. However, like I said, I wanted a nice keep-sake for the family because they had been really lovely to me so I put up with this woman's nonsense.

          When it got to the picture taking stage the photographer was lovely. She fired off a few photos within about 5 minutes - which surprised me as I know many others who've had photos taken and it took an hour at best. Because the photographer was so lovely and I assumed she knew what she was doing and left it at that.

          Two weeks later, after paying for my 'free' photo, I was invited along to Boots to pick up and decide whether or not I wanted to buy the full set of photos. I went along, was met by a lovely rep for PixiFoto, and there Baby Girl's photos were set out for me. The artist shot, the feather boa shot, all the poses they'd captured. I was quite surprised at how lovely the photos came out.

          Then I nearly had a heart attack when they asked me to fork out £200 for the lot! 8 big photos. Plus 5 minutes of photography. I asked how much a photo would cost on it's own because I was quite keen to have a photo for myself but balked at the £40 they were asking for. For one photo? Did they think I was crazy?

          I walked away with my 'free' (oddly sized) photo, quite pleased at the little keepsake I had for the family. They were very impressed with the photo, too, and her dad was very nearly in tears when he saw it. It was a really lovely photo if I'm honest but the only keep sake I have of it is a grainy mobile phone picture of it :/.

          Fast forward to a couple of weeks ago when I took my own son for the same deal; a 'free photo' and a cheap photo shoot. This time the photographer took all the details and he gave us a good half an hour of his time. He was lovely but couldn't get a smile out of our son ;).

          We went to pick up our set of photos (or rather make a decision and try to bargain down with them) but the sales rep this time was the rude one! For a start he was all cheery and bright with us, then came the faux praises of our photos; 'Oh this is a lovely PHOTO! HOW CUTE!'. Um, yes. You may want to get that enthusiasm down a notch or three ;).

          Then another customer came over and without excusing or explaining himself he turned his back to us, worked his sales charm on the other customer and completely ignored us. On top of this he hadn't even finished putting up our photos...can you say rude? Well once he'd made the sale with this other customer all his lecherous attention was back on us.

          I wasn't impressed with the photos this time, truth be told. They were under exposed, poorly lit and of course it's not anyone's fault but my son looked blooming miserable in every photo - even though he wasn't. I wasn't honestly sure if I wanted to buy any of them, they were so badly done.

          The sales rep wasn't open to any negotiation at all which is disappointing so I kindly said, 'Oh, that's a shame then we won't be able to buy any photos today then.' He wasn't phased, of course, because I'm sure he'd already made a mint off other parents and carers. I asked him about buying a frame and of course he gave me the wrong size - found out when I got home and spotted that the photo wouldn't fit the frame (bought separately.) I had of course wanted to check the size of the photo against the frame in the shop but my husband said; "it'll be fine." Famous last words ;) :P.

          Overall I would say Pixi Foto are a mixed bag - and you get what you pay for. I have to say their pricing strategy is clever, but also a rip off for the quality on offer. It also all depends on who you get that day as I found the sales rep previously was fabulous but that the one I saw yesterday was very rude. Again, the photographer didn't take long at all the first time round but then we had half an hour with the photographer this time!

          BUT their 'photographers' are just normal Joe's off the street. They have no prior photography experience, just the ability to pick up a camera (and I assume Pixi Foto send them on some kind of photog course on how to basically use a DSLR) and to me this is quite shocking. I wouldn't be happy hiring a photographer for a wedding who had just picked up a camera so why should I settle for that when taking photos of my son? The good thing in the photographers favour is that they have fairly decent equipment, lighting, props and okay-ish lenses - although clearly this didn't work in favour with my photographer ;). So be warned. Don't expect David Bailey style photos ;) :P.

          If you are really considering some shots of your kids and aren't confident of your own camera skills then I'd suggest saving up for a photographer whose not employed by a huge company who pump out a product ;). If you don't have the pennies for this then Pixi Foto is a good 'keep sake' photo company - in other words you won't get a work of art but you'll get a fairly reasonable photo if you take advantage of one of their offers - just don't let them take advantage of your wallet ;).

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            04.06.2011 21:59

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            Loved the second session but was disappointed with the first one.

            We initially booked a VIP session that includes 3 sittings with a complementary picture at each. By now we have done 2 out of 3 sittings. The first sitting was when our son was 6 month old. He loved camera and always smiled at it but the photos were disappointing. It was hard to say what exactly went wrong, but the pics were not as bright and colorful as we expected.
            On the second sitting our son was 1 year old and it was a different lady taking photos. At this age he was afraid of the camera. The photographer was very energizing, active, happy and worked so well, making our son to laugh and encouraging us to do various positions, we all were completely relaxed and enjoying. We had a little break to change clothes and our boy started playing with his toys so the photographer started taking pictures of him playing. She was really working the photo session, and the results were amazing.
            The pictures were full of life, colorful, so that we completely fell in love with them and it was hard for us to choose and we bought almost all of them. We loved the photo session, we loved the pictures and we are definitely going to do it again!
            At the end of the session they always tell you how much all the pictures cost, deals available at the moment. According to individual budget they can find a good option of combination of pictures and sizes.

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            07.01.2010 23:36
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            A company that can take nice photos in a hurry!

            I initially decided to use pixifoto as i had received the vouchers in my bounty pack with my first child. Now when it comes to a freebie, I am there! Hee Hee. I didnt have to book my session and was taken straight away. It just so happened that my daughter was a sicky baby and had changes of clothes with me.

            The photographer asked various questions to see what kind of thing i was looking for and who they were going to be for in the end, which i thought to be quite considerate. The session, went quite quickly, although it must have been about an hour we were there. You are given the option of using the shops props or any of your own, which is handy as i was totally unprepared!

            After getting myself organised and packing up i was shown a lot of wonderful photographs, initially only there for my free one i gave in and ordered the biggest package, consisting of 30 "sheets". The photographs are all made up of different amounts of sheets. After your free one, an extra photo(1 "sheet") would cost you £30 however if you order 30 it works out as £10 a sheet. It took a while to get the hang of it, but once you get the sheet idea in your head, you are on a roll.

            My photos were ready for pick up around 3 weeks after my order date, all looking beautiful and exactly what i expected. I loved them so much i went back again after having my second daughter, just for an update on my photos. Lovely once again!

            The only downfall would be that you are given so much choice and your free one is the first good picture of your sitting. Plus, when i went the second time, as i had already paid quite a lot for the frames, i felt that i should order those sizes again. Quite pricey!

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            26.11.2009 19:49
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            Great pictures a great price even with the increase

            When I had my first son I was given the famous Bounty Pack which contained a muktitude of free samples and advice leaflets. Amonst all the bumf was a set of vouchers for Pixifoto, a photography company, to enable me to have a free sitting for my child once every six months until they are 2.

            I looked up on their website to find out who they were and was pleased to see they were mobile and visited local stores on various occasions. So I looked up my nearest and went along.

            I was very pleased with what I got. They were used to dealing with small children and babies, and produced a wide variety of shots that I could choose from.

            The voucher entitled me to a free 10x8 picture which unfortunately I had to choose without seeing the pictures, but it was worth going for. When I went back to see my pictures I was thrilled - they had captured my son perfectly. The free picture wasn't the one I would have chosen if I had seen them all first but that's just the way it goes.

            I have since used Pixifoto for all my childrens' photos and have never been disappointed. I have used both their mobile studios and their permanent studios in places like Mothercare and have always bought more than I intended as they were so good I couldn't choose.

            I have noticed recently though that their prices have gone up - it used to cost (without a Bounty Voucher) £5 for the sitting, then £40 for the first pose and £10 for each pose after that. Now it costs £7.50, then £50 and £15 for each subsequent pose. I must say that I wouldn't buy as many picturs now with those prices as I would have before but they are still good pictures and definitely worth going at least for the free one. They are still a very good price compared to a lot of other family photographers.

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            10.11.2009 21:18
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            Recommended but know how much you are prepared to spend before going

            I had a voucher to have a free photo and sitting so I took my son with friend to a mobile photo shoot in Boots.

            We arrived ten minutes before the photographer returned from lunch and saw it was already set up with a step covered in a white sheet with a white backdrop.

            There was one lady in front of us and we waited for nearly an hour for this lady to have a sitting while my son got more tired and bored. My friend's daughter sat though and there were plenty of good photos and they print out the photo's tempting you to buy a picture of your little one. The complimentary photo is the first shot but if you are unhappy with it they do repeat and there is a choice of head shot or full body.

            When it was my turn my son had waited over an hour and a half he was tired grumpy and completely fed up. He refused in anyway shape and form to cooperate even sitting down never mind looking at the camera. I finally gave up and took him for a walk and bought him a banana and tried to calm him down before we had a last attempt. I was quite surprised how unchild friendly the photographer was and seemed to be quite annoyed that he was not going to do what she wanted so we gave up got in the car and he happily drifted off to sleep.

            I did however decide to return to a mobile shoot at another branch of Boots and go early in the morning.

            I arrived and there was no queue and this time there were two staff. I had to complete information including name of child, date of birth and address.

            My son was then sat on the seat and they require you to but your hand under the sheet to prevent your child falling off the back.

            I was asked if I wanted a full body shot or head shot. I chose a full body shot but my son still didn't co operate and refused to smile. This time however I did have a different experience. The photographer seemed to be much more child friendly and eventually managed to get a head shot with my son smiling.

            She continued to cajole my son and encourage him to play suing balloons, teddy's and toy ducks. She did spend quite a while trying to build and layout bricks spelling his name out but he was not having and of it and kept knocking them off and laughing.

            She did not get what she considered to be the full package but as far as I was concerned I was very happy with what she had achieved.

            After this the other lady spent ten minutes sorting out the photos while I wondered around the store.

            I was shown the entire photo collection including my complimentary photo and there were two photos are that I loved. The first was of my son laughing which considering the start seemed like a miracle and the other of him looking at a teddy bear in wonder. I was shown the photo's in black and white but as I prefer colour photo's. This part of the session seemed to be purely sales and they were offering packages that cost over £100. I chose to have the complimentary picture and the 12× 10 picture which cost me £25 .The lady was encouraging me to buy the other picture I loved and was stating that if I didn't buy it at that session then if I wanted to order it at a later date the price would go up to about £65 .I had to pay for at the Boots counter and return with my receipt. I did get boots points for my purchase.

            I was told it could take up to 28 days delivery and it came in about a fortnight in a cardboard backed envelope.

            I was very pleased with my purchase and they are proudly now framed and on my wall.

            I would recommend to people while it does depend upon the photographer about the experience and have an idea in your head how much you would be prepared to spend before you go as you could be drawn in to looking at so many pictures of your little one's

            For further information and dates of mobile sessions see www.pixifoto.co.uk .

            If you do want to attend there is currently a voucher on the site for mobile sittings £2 off the sitting and free 12 by 10 photo.

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