Richer Sounds Reviews

Richer sounds customer service:Very good - if you get the right person to serve youHorrible - if you get the wrong person. Tip: ensure that it really is factory sealed if its says 'new' on the receipt. Always loved this place and have spent a lot of money on different products and they do have some bargains but when it comes to returning stuff, some staff can be horrible! they sold me an open box item as brand new, i got it on a deal so didn't bother ensuring that it is factory sealed, brought it back to return it and the deputy mgr gave me a hell of a time saying that they sold it to me brand new and as i have opened ( not really as it was cellophane sealed) it, 15% re-stocking fee!! Argued and got a refund! not easy..

All style and no substance! This store claims to offer customer service and support beyond the likes of Comet, Currys & Dixons. Don't be fooled, they dont't!! They follow the usual model, all the advice you need to get you to buy something, but once you have, they don't want to know. Everything is somebody else's ...  Read the complete review

Extremely impressive! The courier company they use,City Link,claimed to have attempted to deliver on Saturday. No attempted delivery and no card so i suspect lazy,idle driver who just could't be bothered.Any way called customer service and someone from the nearest store is driving round now with replacement goods!Fantastic service from Richer Sounds but they do need to change their delivery company...City Link are rubbish.

I have spent a lot of money in this store in the past and fully intend to in the future. It sells home entertainment electronics, ranging from audio to visual and the necessary accessories needed like cables/headphones/remote controls etc. From their range their speaker systemsand amplifiers are something that i'm ...  Read the complete review

Richer Sounds is a retail store which stocks a range of electrical items such as Television, DVD players, Hi Fi's, Speakers, home entertainment systems, accessories, any much more. This store is based in many locations across the UK, and you can often find them in most central locations. There prices for their products are ...  Read the complete review

Richer Sounds is a retailer specialising in audio & visual equipment from flat screen TV's to hi-fi's and home cinema equipment. They have over 40 branches spread across the UK as well as an online site. I first discovered the store just over 2 years ago when a friend recommended them to me when I was looking to upgrade my ...  Read the complete review

My Richer Sounds experience goes way back many many years. I bought a Fisher amplifier for something like £45 when everyone else was charging about £200, a bargain by anyone's standards. Well, they are still around and although I do not have a local one, when I go into Bromley or Maidstone they get a visit from me. The shop in ...  Read the complete review

I used richer sounds for the first and only time in July and have to say the service was really good. I went to richer sounds as, after doing, research I found they had the best deal for a cheaper 32" LCD. I brought a JVC 32" DY8 with a 5 year extended warranty for £380. I asked for that actual model when I got in ...  Read the complete review

Just brought a 26" Phillips HD LCD TV from there with a HDMI cable, cost me £269 for the tv and £39 for the cable that supports 1080p.Brilliant customer service, would deal with them again and again, box and contents was perfect brand new!Would recommend these guys to anyone, they have really good offers and the best customer service around, the guy even helped with the TV into the car.Thanks Richer sounds!!

I first found out about Richer Sounds when a new store opened over 10 years ago in Prestwich, Manchester. The store back then seemed pretty small but very cheap, even back then Richer Sounds was meant to be big commercially, but it isn't like what it is commercially today (Richer sounds are meant to be in the world record books for ...  Read the complete review

Richers Sounds is (almost in their own words) the UK's biggest and most full of bargains Hi-Fi store in the UK. Over the years I've certainly bought into this and have purchased most of my Hifi seperate from their Edinburgh or Leicester stores. They have in total around 30 across the UK, they are often small, in cheap locations ...  Read the complete review

After reading an op on dooyoo about Richer Sounds I decided to visit the website before setting out to find my nearest Richer Sounds store. The website was excellent and left me with an excellent impression of the store. Above all, there was an emphasis on customer service and customer satisfaction which was really impressive. ...  Read the complete review

I discovered Richer Sounds over 10 years ago and have never bought any hifi component anywhere else since. Sure their shops (eg Kingston, Southall, Chelsea) are in difficult edge-of-the-place locations and are small but the staff are great and the prices keen. They were superb when an amp went wrong (Kingston, fixed very quickly, ...  Read the complete review

been new to home cinema, i was told by a friend to check out richer sounds. on reading there catalogue, i had to say i was amazed by the choice of products.although my amazement was soon shortened. on picking 3 systems made up of various kit[amp,speakers] nothing was available,the only thing they did have was all the cheap tacky looking ...  Read the complete review

Our old hi-fi system went wrong and needed replacing. I had been in Richer sounds, a retail store that specialises in Hi-fi equipment but had not purchased an item. I was really impressed with the layout of the store which was really tidy. There seemed to be loads of staff on hand which were really helpful but at the same time not very ...  Read the complete review

Rather than say they are 'amazing' or 'useless' (they have been both extremes and everything inbetween for me over the last five years) I would like to suggest a few tips about shopping with Richer Sounds. One of the biggest gripes I often hear are about stock, and this is fair enough. Mr Richers operation is ...  Read the complete review

Those three words some up what Richer-sounds founded by Julian Richer is all about. This shop specialises in hi-fi and hi-fi only and is an example of the power bulk buying for a niche market. Richer-Sounds stores are always busy, I've been buying hifif equipment for the last 4 years and consistantly i find myself back at my ...  Read the complete review

Richer sounds if you have never been to before is a hi-fi/home cinema shop. They are found all over england, in manchester, milton keynes and in london there is about 5 stores or so. Now the reason i am writing about richer sounds is one reason. It is the best place to go if you want great sound. You may of heard of the magazine ...  Read the complete review

Richer Sounds are one of those companies that I've always liked the idea of. A small company, swimming against the tide of high street corporate chains, who appear to be arm-in-arm with the manufacturers to maintain high prices. But Richer Sounds let me down!! In March, I bought an LG 3200 Multi-region DVD player, ...  Read the complete review

Richer Sounds almost makes me regret being one of thos people who buys a Hi-Fi and then keeps it until it breaks down. I almost want to be the guy who has to buy the latest equipment every year, just so I can feel the savings mounting up. I have no idea how they manage it. I couldn't be bothered reading the whole blurb - I ...  Read the complete review