Avoid River Island Mail Order - Do not deliver - do not refund (River Island)

Member Name: G Smith

Product:	River Island
Date:	09/10/06 (976 review reads)
Rating:

Advantages: None

Disadvantages: Loss of money

Placed an order to the value of £74. Goods were promised to be delivered within 3 to 5 working days. Goods did not turn. They refuse to read emails requesting refund, stating they are having delivery problems - they have refused refund for goods they cannot deliver. Each request for refund is replied too with the term 'sorry for delay'. These people are flouting the Sale of Goods Act. Also note no phone number given!

Summary: Avoid - in conflict of the Sale of Goods Act 1979