Description:A stylish shoe shop which sells shoes for clubbing and work with brand names such as Kickers, Rockport and Candies.
Newest Review: ... defect. I took them back to my local store. To start with the manager was not only arrogant and unfriendly but he refused to entertain my complaint on the basis that their was a bit of dirt on the shoes. In fact he had numerous other excuses up his sleeves for not helping out, and told me that 'I was not taking him seriously'! I am absolutely disgusted with the poor quality of your shoes, ... more
Customer Schuh Reviews (30)
by Jim Khan - written on 02/10/12
I bought Vans from their Reading store ~six weeks ago but they started falling apart within just a couple of weeks, which I strongly believe was down to manufacturing defect. I took them back to my local store. To start with the manager was not only arrogant and unfriendly but he refused to entertain my complaint on the basis that their was a bit of dirt on the shoes. In fact he had numerous other excuses up his sleeves for not helping out, and told me that 'I was not taking him seriously'! I am absolutely disgusted with the poor quality of your shoes, and, in particular, with their after-sales service (at least at their Oxford store). I will make sure that no one in my Read the complete review
by - written on 10/04/12, updated on 18/10/12 (Very useful, 56 readings)
Stores ~~~~~ So if a shop could make you feel anything, this shop straight away makes you feel young, trendy and hip; the funky layout, chart music and good looking staff make you feel very youthful. They have stores spread out all over the place, mainly seeing them in cities; such as Manchester, Liverpool, York, however I have found one of these established in smaller towns such as WIGAN, so these are spaced out all over the place. Products ~~~~~~ The store sells footwear and it's accessories, with the odd few bags stashed away on display behind the counter. They stock all the major brands from UGG, TOMS, FRED PERRY to DR.MARTINS. ... Read the complete review
by Seamus - written on 09/11/10
With Power Comes Responsability!!Will, with your worn shoes, did you honestly think that you'd get a full refund after wearing them? What would they do with them after? They cant sell them as they have had your trotters in them. Would you buy used shoes from them? Mayby make sure they fit before you buy them and also listen to the sales person or cashier. I have shopped in Schuh for years and out from different stores and they always tell you to wear them on INDOORS before going outside to make sure they fit. These review sites are great but think about it before you start telling people not to shop there. I've shopped there for years and will do for years. The customer service is 2nd to none! and looking at the rest of the reviews, you are in the minority5 STARS!
by Jill - written on 01/11/10
Schuh have just sent me used, muddy and damaged boots. Customer service dreadful.
by Will - written on 25/08/10
I bought some vans shoes for myself after my current shoes I had bought from schuh had started squeaking! The new shoes hurt my foot and did not feel nice around my foot. I had worn them twice as I could not stand wearing them. I took them back and they said that they had been worn because there was small bit of dirt on the bottom. I paid £50 for shoes that hurt me, wore them twice and they wont accept them? How hard is it to clean the mud off? I could with my finger most likely(she nearly did!) DO NOT SHOP AT SCHUH IN CAMBRIDGE!They take your money and if your not happy don't care!