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29 Reviews

What's it like to work at Tesco? Tell us about your experience.

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    29 Reviews
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      10.02.2014 19:13

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      Hi I work for Tesco from 3 months at night shifts 10pm-7am as stocker. I do my best but sometimes delivery are to big or they camiing to late and no mather how fast you work I still can't finish to 7am and then my manager saying that I have to stay and finish my job. Sometimes I have to stay until 8am or even 9am, this time is not a overtime, this time I work for free. They saying that my working time is not from 10pm-7am but until I finish my work, but no mather how long I work 8,9 hour I still have paid for 7,5h. Can they made my stay longer and work for free?!

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      03.12.2013 00:39
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      Don't work for Tesco!

      I work in a Tesco superstore and I have witnessed on numerous occasions, line managers and team leaders gossiping about people and back stabbing people they don't like. In my first month of working there I was bullied my my team leaders and line manager. I then moved to a new department in the same store and things were fine for a while until we had a new line manager. This line manager makes my life hell, I get criticised for giving customers too many carrier bags, I will look up from where I am sitting at my checkout and see her and one of my team leaders giving me filthy looks. She talks down to me and snaps at me. It's really horrible. On my days off I just lie in bed all day feeling so depressed and stressed because working for Tesco is getting me down. Don't work for Tesco, you will live to regret it!

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      18.11.2013 20:18

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      NEVER WORK FOR TESCO. The management teams' attitude towards staff is awful! I felt bullied by senior managers within store & gave me no support what so ever when I needed it. When I took this to grievance I got nowhere! Also I had a lot of issues with my contract & had nowhere near enough training when I moved into their opticians department. After 3 years of working for the company I have NOTHING good to say about them! Leaving was the best decision I ever made! :)

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      14.09.2013 22:43

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      Tesco is just a complete joke. I never received any training whilst being a general assistant. Suddenly I was placed on the options as the store needed to send two candidates. I didnt even get a chance to complete that as I was whisked to a different store as a checkout manager. I had no experience, staff were so fed up and had no morale.I was made work ridiculous shifts with not enough staff!!!! It actually led me to a mini breakdown where I drove to work, took one look at it and drove home crying. I just couldnt cope, horrible horrible place!!!!! Just used

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      29.03.2013 18:40
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      Just like Colditz.

      I have worked in a number of organisations, but NEVER have I felt so low as working for Tesco in a Distribution Centre. I felt like "the sludge (polite version) at the bottom of the manpower well", as one colleague put it. Teamwork was non-existent except between managers and, quite independently and accidentally, unsupervised workers. Management "supervision" killed off any teamwork. The "supervision" consisted of shouting at and bullying the workers. No help or encouragement was given. There is little chance of promotion unless your face fits, in fact I have seen totally unsuitable candidates being whisked in as managers through Options, while better people are left on the workfloor because they were "unsuitable", or didn't have enough "drive". Most of the managers never saw you working in any case, as you were constantly on the go, trying to reach almost impossible targets. As a former ex-Serviceman, I have NEVER been treated so badly. An ex-Services manger was almost punished because he dared to help his team. He was told to stay on his rostrum and SHOUT at his crew, not help them as our NCOs (and officers) did in the Services. Targets and percentages rule, no one is exempt, it seems, apart from management who continually shout, bully and harass the workforce - they people who do all the work! They also seem to flout all the employment laws imaginable. Head Office have no idea what happens in these dark cathedrals of distribution when they are not around. Rumour has it they are too big to care and too big to fight. The Union has certainly given up the struggle. Would I recommend Tesco as an employer? Guess what my answer would be. NO!

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        10.02.2013 21:28
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        Don't work here if you can help it- you end up hating people :(

        I worked at Tesco for about eight months after not being able to find a job post-university. I wasn't expecting special treatment-after all loads of overqualified people work for them now. However, the patronising and downright rude attitude of the managers wasn't exclusive to me-unless you were their best pal and sucked up to them, they hated you, regardless of attitude, education or experience. Our store manager only had a diploma to his name, and while I know qualifications aren't everything, it seems ridiculous that he was so under qualified and felt like he could push everyone around so much. The main job of the managers seemed to be walking around bullying people, tapping away on ipads or occasionally rumbling shelves, in groups of 2 at least giggling away and being rude to customers. I'd say the worst part of working at Tesco was the "multiskilling" aspect. I worked on my own on a very busy department and nearly every shift I did I was expected to work 2+ hours on the checkouts. Sometimes the checkouts wouldn't even be that busy, I'd just be filling a gap or the dozy duty manager hadn't worked things out right. I even saw actualy checkout staff swanning around while I was doing their job a couple of times. One of my workmates managed to get away with going on checkouts by telling a duty manager she was "allergic" to the checkouts and actually got away with it haha...goes to show the managers aren't exactly super bright or "on it". Gave us a good laugh though. Anyway, I'd work on the checkouts for hours, then come back and have to restock empty shelves and placate angry customers. I was also told off for not talking to customers coming through my checkouts enough because I was stressing over what my department would be like when I returned I'd hardly have time for breaks and when I got back in the evenings I would cry uncontrollable and feel worthless and like I couldn't do my job. This built up and up until I felt like I couldn't take the physical or emotional effort any more-there was absolutely no saying "no I have work to do" to these duty managers. My own manager said he couldn't do anything and pretended to care, then used what I had said to accuse me of not being committed enough to multiskilling. I ended up going to the doctors and getting some time off for stress, which I could barely afford. I thought this would be ok as my manager was almost constantly off having operations, on holiday or just generally "away"- I hadn't even been properly trained because of this which he actually admitted! When I got back I was interrogated (and that is the only way I can describe it) by a couple of managers where I had to reveal really intimate, personal details of my stress and why I needed the time off. She also told me my manager could have done something about not putting me on checkouts! :s Then I was told by my manager that I had "let the customers down" and essentially I wasn't good enough to work at Tesco....riiight. This was because he had failed to get anyone to cover my shifts during the time I was away, so it was totally unfair but it did really upset me. What else...a complete lack of essential equipment that we needed to do our jobs was a big factor in making my should be easy job so difficult. I don't feel like going round the store for hours begging equipment off people while my aisle empties, but that is what I had to do. When I left, there was still no equipment and only two printer batteries to share between the entire shop floor staff, one of which ran out in about half an hour. Of course we got the blame if we didn't get the reductions etc done on time. Like I said, I constantly felt depressed and like I wasn't doing my job properly. On one occasion I signed a new permanent contract for what I was told would be part time hours by my manager (helping him out because he'd failed to hire someone to cover gaps in our rota) except I didn't notice this because I was forced to sign it ON THE CHECKOUT. Like, the personnel woman handed me this thing, I signed it and then went back to scanning stuff. This caused a lot of problems when I wanted my old hours back. Not to mention the holiday time I am still owed and the time when I came in on overtime and found all overtime was cancelled-my manager had decided not to ring me the night before. He then feigned all knowledge of this every time I reminded him I needed the time back-I'd given up all hope of being paid for it. At the time I left, the situation was no better. I've been in contact with someone from the store and they said no-one's been hired to take my old job, as well as the other job still going...and my old manager has gone on holiday again. In this economy people are grateful for any job, but apparently this can wait because the poor, overstretched manager (on 25k +) needs some more relaxation time. And all this and the store manager gives us all a talk about how much Tesco's profits have gone up and what an excellent leader he is. I'm sorry I sound so bitter, but I had such a horrible time there when I could have just gone in, done my job and left with no problems. I could go on about how terrible it is, but I'd rather just forget and get stuck into my new job with no after-effects of Tesco. I'd advise not working for Tesco if you can possibly help it, and if you have to DO NOT get checkout trained under any circumstances. Stand up for yourself, suck up to the managers and don't get too distressed if you find it a completely negative and damaging experience.

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          05.11.2012 15:04

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          Disappointment

          12 week temporary contract on the deli counter. They knew and claimed to understand that I had a son just starting school. I was working till 10pm at night sometimes because I 'had to' being on a flexi contract. Had no uniform or safety shoes the whole time I was there. I was bullied constantly by a 50 year old colleague, I told the manager and nothing was done about it. Went home in tears several times. I had no training and was given all the answers for the fire safety question sheets we sometimes had to fill out. There was never the correct stock or equipment, machines were always breaking and not being repaired quickly enough. They were short staffed to the point where i could not have a break that i was legally entitled to. Then when we did eventually have new staff employed the people were too young to legally be allowed to handle or clean the meat machines. I was promised I would be kept on for Christmas and had signed off benefits and adjusted all my housing / rent benefits correctly to suit my situation. I was told in the middle of my shift that my contract was coming to an end and I was not flexible enough for them to renew it so I received a weeks notice. I had just been till trained the week before. I luckily found a job that I'm now waiting to start but need references from tesco, I am still owed money from 2 weeks ago i have a 5 year old son to support. I am 23 years old and have never worked so hard before, i put in 100% effort and had 1 day if sickness in 12 weeks. I am thoroughly disappointed in the way I've been treated.

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          19.09.2012 10:09
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          If you want to keep your sanity, don't work for Tesco.

          Bad management, lack of training, hostile environment - just a few things how i would describe working at Tesco. Before i get into to the review, some readers may find this review mostly based around negativity. Why is that? Quite simply, there isn't anything positive i can really think of. This review is based on my experience from working in one store, other stores may vary. This review is based on my experience as a shelf stacker. My job at Tesco was working three nights a week shelf stacking. (Fri 10pm - 7am) (Sat 10pm - 7am) (Sun 10pm - 7am) I was there for just over 6 months, and in those 6 months i have seen health and safety not taken seriously by both staff and management, a fight on the shop floor between two workers, a worker storm out during their shift and to not be seen again and managers using bully tatics against their staff. The list is endless but life is too short. Management: Management is pretty much the main reason for me leaving. Majority of the managers ( i use that term loosely) should not be in the position they are in. They don't know how to handle their staff when issues arise, they have absolutely zero people skills, they lack any type of leadership, to the point where their staff see's them as a joke and do not respect them at all. They clearly have not been trained on how to be a decent manager. It seems to me that if you work past your shift hours for free, give up your life and do alot of sucking up to the right people you will be a manager, regardless if you are actually suitable for the role. One thing is for sure, these 'managers' have never seen a health and saftey DVD in their life. I won't get started on Team Leaders because these people are so out of touch they actually think they are close in owning the store and becoming CEO of Tesco. Training: What training...? The only 'training' i have done in 6 months is copying an answer sheet in the training room that took 5 minutes. Alot of the training comes from experience. Make mistakes and make sure you never do them again. These mistakes could have been avoided if training actually existed. But hey, Tesco have targets to meet and training new personal will take too much time, deal with it. Work: This is the best bit about the job, if you're actually able to to get on without your manager constantly pestering you. Shelf stacking simply consists of filling up an aisle with backstock until your delivery arrives. Towards the end of your shift, you will be required to 'face up' and present the aisle so it is ready for trade. If you're a hard worker, your workload will just increase and very little praise will be given by your manager. Conclusion: It is clear Tesco do not care for it's staff. They seem to forget that their staff are the cogs that keep the place ticking so i have no idea why staff get treated so badly. Even though shelf stacking is money for old rope, it is not worth the hassle that comes with it. Maybe you will be the lucky one and be employed by a store that is organised and with decent managers. Good luck.

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          13.09.2012 16:24

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          I wish I had never joined their team, its been the worst decision ever!

          Well I started working for Tesco not that long ago, but in that time I have had nothing but problems. When I started there I was told that I would be fully trained (as I'd never had any retail experience before, it seemed pretty obvious to me), the first night I went in for my first shift, I wasn't told any of the "team leaders" names, I was just thrown on a till with another staff member who was as helpful as she could be, after an hour I was thrown on a till and expected to get on with it. I was terrified. I was left for over 2 months with no training at all, I didn't know how to get a hold of anyone or anything and customer after customer screaming into my face. I eventually had enough and went to the checkout manager who proceeded to tell me that it wasn't upto him to train me. Eventually got my bronze training then they just did my silver too so that I wouldn't complain anymore. I have seen me sitting on my till waiting 25 minutes for team leaders to come along and give me either a void, bags or anything else. They seem to be too busy laughing and having a right good joke on their headsets to be interested in the staff. I work early till late on a Saturday and because my mum isnt well I took the day off (called in) and they kept on making sly digs saying I was lying. I have been in tears on multiple occassions due to the way that the "management" have spoken to me. Absolutely had enough, never worked under any "management" like this before. they claim its not their jobs, they just look down at you as if you are something they scraped off the bottom of their shoe, the team leaders are left to their own devices, its an utter shambles. I had to apologise for their behaviour to customers one day, shouting and swearing over the headsets to one another. I think it is utterly disgusting. Every manager seems to take it as a joke. pffft Tesco "best place to work for" MY ASS.

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          08.06.2012 14:36

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          Leaving was the best thing I ever did

          I worked for tesco for almost 3 years, the problems there are endless, I was made to work 5.5 hours with no break, 6-7 hours on 15 minutes break. There is no such thing as benefit of doubt, if something goes wrong even if its nothing to do with you, the entire department takes the crap. you get nagged so much but when you get it 100% right you get no praise what so ever. The managers think they are never wrong, they stand around laughing on their phones all day, and talk to you about private matters in front of other members of staff. I tried to move departments but was messed around no end, I had a manager walk off through an interview, had an interview in another store but was only informed I had the interview and hour after I was ment to be there, and my manager put a stop to me moving at another time. I couldn't cope anymore I was in tears all the time, I was heading on the road to depression, no amount of money is worth that so I got myself a job in the evenings where I earn just enough to cover my bills and I quit. I might be living on a knife edge with money but I am so much happier, well At least I will be when tesco decide to pay me my final wage which I didn't get when I should have.

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          05.06.2012 12:21

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          I dont know why people say that Tesco is not good place to work. Maybe problem in You not employer. Lazy people stay to picking forever but good working people have a chance to work on FLT, Trunking - loading, unloading etc. I start from picking, managers looking at me like I'm noob and lazy guy, because there is a lot of lazy workers, but I working very hard and never fail on checks. After 4 months I I have a offer to work on OTB, now I can relax, because my job is very easy and I'm not tired. Managers see that I'm working, never fail and they respect me and I allways have a job, other guys go picking but I stay on OTB.

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          25.04.2012 21:44

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          I'd rather work for any where else than Tesco

          I've worked for Tesco for 4 years now and I don't enjoy it but I stick at it as need the money. The managers are all cliquey and stuck up, they don't respect the hard working staff and swan around gossiping and yapping on their phones all day. You ask them to do things for you and wait forever or they "forget" (I waited 7 months for a replacement privilege card once). The pay is crap, for all the hard work we do it should be more pay and we shouldn't be given stupid breaks like only 15 min break for a 5 hour shift then a ridicuolous 1 and a half hour breaks for a 9 hour shift and to have our pay docked for the breaks is robbery especially when most of the time we have to work through breaks due to short staff and inept managers messing up work schedules! Their policies are a joke aswell, if your absence level goes above just a tiny 3% you are hauled in and given a police style interview with 2 managers and made to feel like your scum and are backstabbing the company! There is no positive thing I can even say about this dump, I could go on and on and on.

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          14.04.2012 23:07

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          Despondent

          Like many desperate for work these days, I've ended up working at the dreaded place. Their treatment of staff is unbelievable. I have witnessed accidents and seen first hand that staff are left to suffer. The store I work at, does not have an accident/incident book, it frequently does not have trained first aiders to hand. Staff work through their breaks, work hours and don't get paid for them, mistakes are frequently made in Tescos favour over payment of over time (its often left off). Bare electric wires were left in the vicinity of water areas worked by employees. This company is profit based and cares little for its employees. God help us, we put up with it for fear of joining the ranks of the unemployed. Why does Tesco and other major retail stores get away with such blatent law breaking? More to the point, why is there nobody who checks up on these power, profit hungry giants? The way 'kiddy' management speak to older members of staff is also disrespectful and appalling. I only hope the job market picks up soon so I can get the hell out!!

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          01.03.2012 20:59

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          i work for tesco and i hate it but need a job...i am made to work with hot ovens with oven gloves that are weeks old and full of grease and germs...nearly 8 pairs of hands use them gloves plus they are thread bare and have a hole in one...we are not allowed new oes as i was told to sew the hole up....i burnt my hand and they would not record it....the same with the washing up gloves....tesco should be stripped of its name and re names hell and co

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          24.12.2010 00:57
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          A bad place to work because the managers are nothing but thugs

          Tesco is nothing more than a product delivery system and in being such it's so automated it forgets that people are it's cogs. People ( employes ) are treated with such contempt it's incredible there has not been a worker go postal at one of its many sites. I could list so many reasons why people should stay away from working for tescos but there is only so many hours in a day! Here's a few Wrong wages - just try getting them sorted out will take best part of 4 months. So most employes ( people) give up..Your not even allowed to talk to the wages clerk!!! Rubbing your nose in it ... Team 5 they tell you every day how much profit they make in one day takings 100000 per day but there's no overtime and we expect you to work for free until you complete your job.. The Tesco culture- this has to be the very worst part of the Tesco organisation , your typical manager is 6 foot White male and in his 20s this waste of skin is your manager his deepest thoughts are about boosting about how many checkout girls he's had and how many shelves he can fill by himself. This guy will definently have no qualifications to show for himself spelling I have noticed and maths is not a strong point of there's. If you can put up with this company you can work any where as they are steadily becoming more like the hotel service industry with huge staff turn Overs and little regard for customers or employes. Team leaders - these people only qualification to being a team leader is 3 things number 1 ass licker. Number 2 work for free . Number 3 work Saturday's if you do all these things you will be ear marked as a possible dickhead who will be a team leader. Please note I have no idea what a team leaders roll other than to be a an embarrassment to society in general is! Team leaders are not quite in the red tie club but are serious idiots to be avoided ,deluded that they are only a few steps away from running the store they take great pleasure in telling the underlings what to do. Usually you will find teamleaders utter useless there unable to book holidays ,sort out pay, find a wage slip, help in training or take notes in a Tesco meeting or do a team 5. Red tie section managers - if your really unlucky in life you could become one of the people that have given tescos it's yobs work here reputation. I don't want to genralise here but the red tie brigade are the super yes men of the company ask them to do anything for you , you will find there either completely illiterate or unable to be do so. They hang on to there job because they know there unquligied to do any thing else . Avoid these dicks at all costs you will find that many full time staff want to be one of these idiots to get the pay rise of 1 pound an hour before tax 70 p It

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