Tesco - Biggest and best? (Tesco)

Member Name: Dan_Millard

Product:	Tesco
Date:	27/09/08 (52 review reads)
Rating:

Advantages: Price, store layout, customer service

Disadvantages: They're everywhere!

Tesco is the largest supermarket in Britain and the fourth largest in the world. They stock everything that you would imagine to find in a supermarket; groceries, drinks, canned goods, alcohol, frozen foods, etc. There are also dedicated areas for the bakery as well as fresh fish and other meats. These days Tesco also have their own clothing range (called "CHEROKEE"), DVD's, CD's, video game's, magazines.

TYPE OF STORE

There are several different types of Tesco store, seperated by their size and content. Tesco EXTRA is the largest Tesco store. Next is the standard TESCO superstore, which contains all the normal departments, plus a small electrical and clothing section. Tesco METRO is smaller than the superstore and Tesco EXPRESS stocks only essential items (bread, milk, etc.)

TESCO BRAND PRODUCTS

There are 'Tesco' versions of most products that come in three standards; Tesco Finest, Tesco and Tesco Value. The 'Value' products are bargain basement items meant for people on a serious budget. Some examples of items in the value range;

Chicken Curry Ready Meal 75p
Baked Beans 18p
Tomato Soup 15p

As you can see, they are very affordable items but they aren't of the best quality. All Tesco Value items can be found in basic white and blue packaging. The Tesco brand items are of better quality, but they are slightly more expensive, where as the Tesco Finest range is Tesco's attempt to compete with other major brands (Heinz, Chicago Town, etc.).

CUSTOMER SERVICE

Perhaps Tesco's main advantage is their customer service. I have yet to have a bad experience with Tesco's customer service. Any time I have been over charged, they have been more than happy to pay me back DOUBLE what I have paid. If I am having difficulty finding an item, there are more than enough staff around to help me locate it.

The customer service is, for me, what keeps me going back to Tesco.

I do all my shopping at Tesco and will continue to do so for the foreseeable future. Especially with the introduction of their new 'DISCOUNTER' range, there is no need to shop anywhere else. If you buy the BOGOF deals and the Tesco brand products you'll surely save yourself a bit of money.

Summary: The biggest and best supermarket in the UK.