Newest Review: ... good value for your money. In terms of the rewards scheme, in my opinion, the Tesco Clubcard, is the greatest supermarket loyalty card... more
A good shopping experience
Member Name: Seven17
Advantages: Friendly staff, good layout, big range
Disadvantages: Some offers can be confusing
I normally do my full monthly shop at tesco and they seem to have a good store i cant fault them there but occasionally they have confusing offers. Im not too good at maths and i think they could make their offers a little easier to understand. They dont move stuff around sonstantly so when you learn the layout of each store, and you know where to go you can keep going back without having to ask where stuff has moved to.
The staff are very friendly there and seem to know what they're doing. The staff at the checkouts don't muck about and carrier bags are usually out on the counter ready to use (the cashier puts about 4 or 5 out ready for the next customer). You can also buy a bag for life or ask the cashier not to give you any more bags.
The store is very clean, well organised and simple. The chilled section is full of a variety of different brands and usually stocks more than just the basics, they seem to have every single possible combination of yoghurt flavours which is nice, and entices me to try different things now and then. The stock is usually full or nearly full, they replenish stock quickly and its not often i find empty gaps where items used to be.
The self serve checkouts can be very assertive and bossy, this is certainly true of the oh so famous speech given to us by the robotic girl saying "remove this item before continuing" which i get about 3 times every shop. Their systems are very easy to use and i like the simplicity but the machines are ober sensitive and bossy from time to time.
The F&F section of tesco is very easy to get around, their staff are friendly and can help with any enquiries. Their customer help and returns desk is always staffed and the queue is no more than 5 minutes wait most days. Trolley's are rust free and whilst some do have wear and tear they are mechanically fine, and dont have broken wheels or bits falling off of them.
Overall Tesco offer a pleasant shopping experience and this is why i choose them as my monthly food shopping destination. A highly recommended store!
Summary: Overall a great shopping experience.