I have purchased a bed from Warren Evans a year ago and the service was great at the time. Then 10 months later I had to move house. My friend and I did our best to reinstall my bed in my new flat but the bed board was slightly moving.
I went to my local Warren Evans - same team that sold me the bed - and they were more than happy to send in the ‘’professionals’’ to sort out my bed.
Team A arrived - Mick and Khalid - and within 15 min my bed was realigned and sturdy again!
Thank you Warren Evans for helping and looking after your customers!
Ms C L - Chelmsford, Essex
Have just had a great shopping experience from Warren Evans,from choosing my bed, to arranging delivery and to actual delivery, Warren Evans were outstanding. I can not recommend them highly enough!
My bed has just been delivered and all thanks to Gary & Balazs from Team H who have ensured that my bed was delivered exactly on time and who have just installed it in the bedroom. What a pleasure to deal with such helpful, efficient and courteous people.
Once again thank you Warren Evans, I now know where I will be getting my next bed from!
Our second bed purchased from Warren Evans was delivered today. As with the first bed the quality of the product is fantastic. Only this time I was disappointed to find I needed to get the paintbrush out to paint over the marks on the wall left by the installers (Team A). I only finished decorating this room last week and a little extra care would have gone a long way.
I recently bought a bed and mattress from Warren Evans and found their website to be very user-friendly and informative. I was able to pick the bed and mattress I wanted in the right colour and the added extras (under bed drawers) that I needed.
The after sale call to arrange delivery was prompt and courteous and the delivery and assembly was faultless. Dave G and Carl L were perfect ambassadors of the company, they were polite and efficient in taking away an old mattress and assembling and installing the new bed and mattress.
We received our bed today, haven't tested it but I would like to say that the delivery service was great. It arrived within the time frame and the bed was assembled in minutes. Thanks to Khalid & Mick.
I have recently boutht a bed (Siesta) and i have to say that i am really happy with the product. The bed itself is solid and looks amazing. Actually, all the beds are stunning and it was difficult to make a decision.
The showroom in Brighton shop is just spectacular and the beds look even more impressive when you see them in person.
The customer service is exceptional and really helpful.
For the delivery i was given a time slot of 4 hours and even i wasnt home at the time they arrived, they called me and wait for me for 30 minutes. The bed was assembled very quick without any mess. Thanks Mick and Khalid for your help.
We had 3 beds and mattresses delivered on Friday by Mick and Khalid from Team A. They were both enormously helpful and polite. They had to make one bed in a very tight space and did so very resourcefully. We have bought beds from Warren Evans in the past and have always found them excellent.
We had a new mattress delivered yesterday by Team H (Gary H and Balazs)I found them to be very polite, friendly and helpful. They went out of their way to make sure the mattresses were moved without any mishaps, carefully moving pictures and ornaments from our awkward staircase. Warren Evans had offered to change the slats on the bed we purchased from them 8 or 9 years ago as the bed had deveolped a creak. Unfortunately the wrong size slats were loaded on to the van, Gary H was very appolgetic and immediately contacted the Head office and arranged for the job to be rearranged for another date. I find Warren Evans an excellent company to deal with, they are helpful and pride themselves in good customer service. Thank you Team H for all your help.
Mick and Khalid (Team A) delivered our beautiful new bed today, with excellent service! They carried everything up 2 flights of stairs with no fuss and did a very quick job of putting it together! Very happy and impressed with the service - thank you!
Thank you to Mick and Issac (team A) who delivered our beautiful Warren Evans bed and bedside drawer earlier today. They were ever so polite and courteous. They built the bed in less than 15mins and even moved our old mattress into the frame. Prior to delivery, Lauren called me to double-check that our order was correct and to let me know about delivery. We couldn't be happier with the customer service provided. Good job, Warren Evans team!
This is just a few words to say about Dave and Carl who arrived to me in Tunbridge Wells 7/3/16 with my beautiful handmade bed from Warren Evans.They were both courteous and polite and very efficient. I was amazed how quickly my bed was assembled which included fitted drawers.Prior to arrival they gave an estimate of arrival and again five minutes before arrival.On arrival after opening door once they knew which flat they told me to relax and carry on with whatever I was up to. Within in minutes complete with shoe protectors bed all laid out the bed was assembled.When I had a query with order more than happy to review order and offer suggestions turned out I had only ordered 1 bedside drawer.Top fella's must be pride of the company
Great products and great delivery and assembly. The guys (Mick and Khalid) who delivered and build the beds in my home were thorough, tidy, fast and friendly. Great work. Thank you
The follow-up from the time that the order was placed was very good, communication regarding the delivery was also very good, and then the delivery occured exactly as they said it would (even if the call was at 6:15 in the morning!). The two employees (Dave and Carl of Team S) were very friendly and professional and everything was installed within a matter of minutes.
Team s Dave g and Carl l. We're very polite, helpful and considerate whilst delivering our large wardrobe! Would definitely recommend!!
We had a bed and chest of drawers delivered and the delivery guys (Gary H and James R from Team H) were extremely helpful. My husband had difficulty dismantling our old bed (also from Warren Evans) as some of the screws had got stuck. They helped dismantle it with their tools and then assembled our bed. They even took their shoes off so as not to dirty the carpet. They were very pleasant and went out of their way to do everything to a high standard.