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97 Reviews
  • Prompt delivery
  • Great customer service
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    97 Reviews
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    • More +
      27.04.2016 12:42
      Not Helpful
      (Rating)

      Advantages

      • "excellent customer service"
      • "stunning beds"

      Disadvantages

      • none

      I highly recommend these products to any one looking for styly

      I have recently boutht a bed (Siesta) and i have to say that i am really happy with the product. The bed itself is solid and looks amazing. Actually, all the beds are stunning and it was difficult to make a decision.

      The showroom in Brighton shop is just spectacular and the beds look even more impressive when you see them in person.

      The customer service is exceptional and really helpful.

      For the delivery i was given a time slot of 4 hours and even i wasnt home at the time they arrived, they called me and wait for me for 30 minutes. The bed was assembled very quick without any mess. Thanks Mick and Khalid for your help.

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      25.04.2016 15:47
      Not Helpful
      (Rating)

      Advantages

      • "The beds are well made and they put them together for you."

      Disadvantages

      • none

      All round excellent customer service

      We had 3 beds and mattresses delivered on Friday by Mick and Khalid from Team A. They were both enormously helpful and polite. They had to make one bed in a very tight space and did so very resourcefully. We have bought beds from Warren Evans in the past and have always found them excellent.

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      06.04.2016 18:58
      Not Helpful
      (Rating)

      Advantages

      • "Trustworthy company"
      • " friendly and professional"
      • Polite
      • "Great customer service"

      Disadvantages

      Excellent customer service

      We had a new mattress delivered yesterday by Team H (Gary H and Balazs)I found them to be very polite, friendly and helpful. They went out of their way to make sure the mattresses were moved without any mishaps, carefully moving pictures and ornaments from our awkward staircase. Warren Evans had offered to change the slats on the bed we purchased from them 8 or 9 years ago as the bed had deveolped a creak. Unfortunately the wrong size slats were loaded on to the van, Gary H was very appolgetic and immediately contacted the Head office and arranged for the job to be rearranged for another date. I find Warren Evans an excellent company to deal with, they are helpful and pride themselves in good customer service. Thank you Team H for all your help.

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      06.04.2016 12:11
      Not Helpful
      (Rating)

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      Disadvantages

      Excellent, quick service

      Mick and Khalid (Team A) delivered our beautiful new bed today, with excellent service! They carried everything up 2 flights of stairs with no fuss and did a very quick job of putting it together! Very happy and impressed with the service - thank you!

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      01.04.2016 10:05
      Not Helpful
      (Rating)

      Advantages

      • "Beautiful furniture"
      • "Great customer service"

      Disadvantages

      Great customer experience

      Thank you to Mick and Issac (team A) who delivered our beautiful Warren Evans bed and bedside drawer earlier today. They were ever so polite and courteous. They built the bed in less than 15mins and even moved our old mattress into the frame. Prior to delivery, Lauren called me to double-check that our order was correct and to let me know about delivery. We couldn't be happier with the customer service provided. Good job, Warren Evans team!

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      17.03.2016 13:12
      Not Helpful
      (Rating)

      Advantages

      • "What's not to like"
      • "Quality fitting and installation"
      • "Delivery times with window given"
      • "Excellent customer service"
      • "Hand made from quality furniture"

      Disadvantages

      • None

      Excellant customer experience, Polite and courteous fitters

      This is just a few words to say about Dave and Carl who arrived to me in Tunbridge Wells 7/3/16 with my beautiful handmade bed from Warren Evans.They were both courteous and polite and very efficient. I was amazed how quickly my bed was assembled which included fitted drawers.Prior to arrival they gave an estimate of arrival and again five minutes before arrival.On arrival after opening door once they knew which flat they told me to relax and carry on with whatever I was up to. Within in minutes complete with shoe protectors bed all laid out the bed was assembled.When I had a query with order more than happy to review order and offer suggestions turned out I had only ordered 1 bedside drawer.Top fella's must be pride of the company

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      16.03.2016 23:06

      Advantages

      • " very well made beds"
      • "Beautiful finish"

      Disadvantages

      Great service and brilliant beds

      Great products and great delivery and assembly. The guys (Mick and Khalid) who delivered and build the beds in my home were thorough, tidy, fast and friendly. Great work. Thank you

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      14.03.2016 17:08
      Not Helpful
      (Rating)

      Advantages

      • "Delivery arrangements were excellent"
      • "Ease of selection from web site"

      Disadvantages

      • None

      Would definitely use Warren Evans again.

      The follow-up from the time that the order was placed was very good, communication regarding the delivery was also very good, and then the delivery occured exactly as they said it would (even if the call was at 6:15 in the morning!). The two employees (Dave and Carl of Team S) were very friendly and professional and everything was installed within a matter of minutes.

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      01.03.2016 23:10
      Not Helpful
      (Rating)

      Advantages

      • "Very helpful service"

      Disadvantages

      • None

      Fantastic service!

      Team s Dave g and Carl l. We're very polite, helpful and considerate whilst delivering our large wardrobe! Would definitely recommend!!

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      28.02.2016 22:44
      Not Helpful
      (Rating)

      Advantages

      • "Very comfy bed"
      • "Excellent assembly and delivery service"
      • "Good quality"

      Disadvantages

      • None

      Excellent service from the Warren Evans delivery and assembly team

      We had a bed and chest of drawers delivered and the delivery guys (Gary H and James R from Team H) were extremely helpful. My husband had difficulty dismantling our old bed (also from Warren Evans) as some of the screws had got stuck. They helped dismantle it with their tools and then assembled our bed. They even took their shoes off so as not to dirty the carpet. They were very pleasant and went out of their way to do everything to a high standard.

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      19.02.2016 13:34
      Not Helpful
      (Rating)

      Advantages

      • "Very good service"
      • "Prompt delivery"

      Disadvantages

      • None

      Very pleased overall.

      I ordered a mattress and experienced very good customer service. Staff were helpful and friendly.

      Delivery of item was prompt and Team A (Mick/Khalid) were kind enough to move my original mattress from bed.

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      03.11.2015 19:26
      Not Helpful
      (Rating)

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      Disadvantages

      I'd definitely use Warren Evans again and have no hesitation in recommending them.

      The Warren Evans store in Brighton is fabulous. It's almost worth shopping there to spend time in it! The staff are also very friendly, professional and helpful. You have to wait 10 days for delivery of most products - we bought a bed, mattress and under-bed drawer. We're thrilled with everything. I was sent an email a few days before delivery informing me of the time slot the bed would be delivered in (9.30am-12.30pm). In the event, the delivery came at 9am - which was more than fine by me. Mike and Khalid (Team A) were polite and swift. All-in-all very happy and impressed with the service and the products.

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      02.11.2015 22:11

      Advantages

      • " minimal packaging"
      • "FSC wood - hurrah"
      • " solid construction furniture"
      • "Good quality"

      Disadvantages

      • " long after the slick action ones have failed."
      • " but I think Warren Evans drawers will be in use"
      • "Basic design - drawers don't slide like the slick ones on rollers"

      Would buy from again (indeed, this is my second purchase)

      Good quality furniture, delivered on time as advised. No fuss, no mess. Khalid and Mick (Team A) were careful with both the furniture and my home. Thanks again.

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      20.10.2015 14:59
      Not Helpful
      (Rating)

      Advantages

      • "Delivery team were great"
      • "Mattress very comfortable"

      Disadvantages

      • "Shame that untreated bed slats are visible"

      Delivery service great, bed frame could be better

      Delivery people were great, very friendly, polite and quick

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    • More +
      19.10.2015 15:36

      Advantages

      • "Super Quick"

      Disadvantages

      Very quick and polite service

      I would highly recommend Warren Evans!! My bed arrived today near the beginning of the time slot I was given. I received a call an hour beforehand, which was very helpful. Carl and Mick were super polite and didn't complain about the narrow hallways and 4 flights of stairs!! The bed was put together so quickly with no mess left behind whatsoever. I can't wait to go to bed! Thank you for a wonderful service.

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