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105 Reviews
  • Prompt delivery
  • Great customer service
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    105 Reviews
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      05.07.2016 09:19
      Not Helpful
      (Rating)

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      I will be recommending Warren Evans (St Albans) to family and friends.

      We were very impressed with Warren Evans (St Albans) from start to finish. A fantastic and friendly customer service from Holly and the other gentleman in the shop. The delivery men Richie/Mick (Team A) were very professional and a credit to Warren Evans. I'd highly recommend Warren Evans to anybody looking to purchase a bed.

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      04.07.2016 11:58
      Not Helpful
      (Rating)

      Advantages

      • "Super polite and quick assembly guys"
      • "Efficient service"
      • "Well made"

      Disadvantages

      Would definitely recommend!

      Ordered online during the sale
      Spoke to very helpful Hugo. The phone who called us to confirm the order and delivery date.
      Mick and Richie from Team A had the bed assembled super quickly (less than 40 minutes) and helped us switch our mattresses round. Would definitely recommend!

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      08.06.2016 21:37
      Not Helpful
      (Rating)

      Advantages

      • "Great customer service"
      • "Straight forward"
      • Helpful
      • Fast

      Disadvantages

      Fast, great customer service, helpful, straight forward. So lovely to get such good service

      Had to replace some slats in my bed which is very old. The lady wasted no time in finding my original order. No quibbles they agreed to replace my slats. Delivery was organized in a week's time. On the day the men who were coming to swap them out arrived early and did a super fast exchange and left without leaving any mess behind. Team A; Khalid & Mick did a great job.

      fast, great customer service, helpful, straight forward
      Definitely would recommend. Just lovely to get such good service

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      25.05.2016 15:03
      Not Helpful
      (Rating)

      Advantages

      • "Great service post sale"

      Disadvantages

      Happy to recommend and will use again

      I have purchased a bed from Warren Evans a year ago and the service was great at the time. Then 10 months later I had to move house. My friend and I did our best to reinstall my bed in my new flat but the bed board was slightly moving.
      I went to my local Warren Evans - same team that sold me the bed - and they were more than happy to send in the ‘’professionals’’ to sort out my bed.
      Team A arrived - Mick and Khalid - and within 15 min my bed was realigned and sturdy again!
      Thank you Warren Evans for helping and looking after your customers!

      Ms C L - Chelmsford, Essex

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      23.05.2016 09:53
      Not Helpful
      (Rating)

      Advantages

      • Friendly
      • Efficient
      • Helpful
      • "Prompt Delivery"

      Disadvantages

      Great product, great price and outstanding delivery from Warren Evans.

      Have just had a great shopping experience from Warren Evans,from choosing my bed, to arranging delivery and to actual delivery, Warren Evans were outstanding. I can not recommend them highly enough!
      My bed has just been delivered and all thanks to Gary & Balazs from Team H who have ensured that my bed was delivered exactly on time and who have just installed it in the bedroom. What a pleasure to deal with such helpful, efficient and courteous people.
      Once again thank you Warren Evans, I now know where I will be getting my next bed from!

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      12.05.2016 16:27
      Not Helpful
      (Rating)

      Advantages

      • "Great Product"

      Disadvantages

      • "Installers needed to take more care"

      Great product, installers not so much.

      Our second bed purchased from Warren Evans was delivered today. As with the first bed the quality of the product is fantastic. Only this time I was disappointed to find I needed to get the paintbrush out to paint over the marks on the wall left by the installers (Team A). I only finished decorating this room last week and a little extra care would have gone a long way.

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      11.05.2016 11:29
      Not Helpful
      (Rating)

      Advantages

      • "Quick assembly"
      • "Great website"
      • "Speedy delivery"

      Disadvantages

      Great website, great service. Happy to recommend and would use again

      I recently bought a bed and mattress from Warren Evans and found their website to be very user-friendly and informative. I was able to pick the bed and mattress I wanted in the right colour and the added extras (under bed drawers) that I needed.

      The after sale call to arrange delivery was prompt and courteous and the delivery and assembly was faultless. Dave G and Carl L were perfect ambassadors of the company, they were polite and efficient in taking away an old mattress and assembling and installing the new bed and mattress.

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      04.05.2016 11:28
      Not Helpful
      (Rating)

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      Great delivery service

      We received our bed today, haven't tested it but I would like to say that the delivery service was great. It arrived within the time frame and the bed was assembled in minutes. Thanks to Khalid & Mick.

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      27.04.2016 12:42
      Not Helpful
      (Rating)

      Advantages

      • "excellent customer service"
      • "stunning beds"

      Disadvantages

      • none

      I highly recommend these products to any one looking for styly

      I have recently boutht a bed (Siesta) and i have to say that i am really happy with the product. The bed itself is solid and looks amazing. Actually, all the beds are stunning and it was difficult to make a decision.

      The showroom in Brighton shop is just spectacular and the beds look even more impressive when you see them in person.

      The customer service is exceptional and really helpful.

      For the delivery i was given a time slot of 4 hours and even i wasnt home at the time they arrived, they called me and wait for me for 30 minutes. The bed was assembled very quick without any mess. Thanks Mick and Khalid for your help.

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      25.04.2016 15:47
      Not Helpful
      (Rating)

      Advantages

      • "The beds are well made and they put them together for you."

      Disadvantages

      • none

      All round excellent customer service

      We had 3 beds and mattresses delivered on Friday by Mick and Khalid from Team A. They were both enormously helpful and polite. They had to make one bed in a very tight space and did so very resourcefully. We have bought beds from Warren Evans in the past and have always found them excellent.

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      06.04.2016 18:58
      Not Helpful
      (Rating)

      Advantages

      • "Trustworthy company"
      • " friendly and professional"
      • Polite
      • "Great customer service"

      Disadvantages

      Excellent customer service

      We had a new mattress delivered yesterday by Team H (Gary H and Balazs)I found them to be very polite, friendly and helpful. They went out of their way to make sure the mattresses were moved without any mishaps, carefully moving pictures and ornaments from our awkward staircase. Warren Evans had offered to change the slats on the bed we purchased from them 8 or 9 years ago as the bed had deveolped a creak. Unfortunately the wrong size slats were loaded on to the van, Gary H was very appolgetic and immediately contacted the Head office and arranged for the job to be rearranged for another date. I find Warren Evans an excellent company to deal with, they are helpful and pride themselves in good customer service. Thank you Team H for all your help.

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      06.04.2016 12:11
      Not Helpful
      (Rating)

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      Disadvantages

      Excellent, quick service

      Mick and Khalid (Team A) delivered our beautiful new bed today, with excellent service! They carried everything up 2 flights of stairs with no fuss and did a very quick job of putting it together! Very happy and impressed with the service - thank you!

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      01.04.2016 10:05
      Not Helpful
      (Rating)

      Advantages

      • "Beautiful furniture"
      • "Great customer service"

      Disadvantages

      Great customer experience

      Thank you to Mick and Issac (team A) who delivered our beautiful Warren Evans bed and bedside drawer earlier today. They were ever so polite and courteous. They built the bed in less than 15mins and even moved our old mattress into the frame. Prior to delivery, Lauren called me to double-check that our order was correct and to let me know about delivery. We couldn't be happier with the customer service provided. Good job, Warren Evans team!

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      17.03.2016 13:12
      Not Helpful
      (Rating)

      Advantages

      • "What's not to like"
      • "Quality fitting and installation"
      • "Delivery times with window given"
      • "Excellent customer service"
      • "Hand made from quality furniture"

      Disadvantages

      • None

      Excellant customer experience, Polite and courteous fitters

      This is just a few words to say about Dave and Carl who arrived to me in Tunbridge Wells 7/3/16 with my beautiful handmade bed from Warren Evans.They were both courteous and polite and very efficient. I was amazed how quickly my bed was assembled which included fitted drawers.Prior to arrival they gave an estimate of arrival and again five minutes before arrival.On arrival after opening door once they knew which flat they told me to relax and carry on with whatever I was up to. Within in minutes complete with shoe protectors bed all laid out the bed was assembled.When I had a query with order more than happy to review order and offer suggestions turned out I had only ordered 1 bedside drawer.Top fella's must be pride of the company

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      16.03.2016 23:06

      Advantages

      • " very well made beds"
      • "Beautiful finish"

      Disadvantages

      Great service and brilliant beds

      Great products and great delivery and assembly. The guys (Mick and Khalid) who delivered and build the beds in my home were thorough, tidy, fast and friendly. Great work. Thank you

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