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£80.89 Best Offer by: amazon.co.uk See more offers
63 Reviews
  • Prompt delivery
  • Great customer service
  • Very unsophisticated bed frame
  • Wrong part brought first time
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    63 Reviews
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    • More +
      24.10.2014 11:24
      Not Helpful
      (Rating)

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      An excellent piece of work.

      The A - Team of MIck and Khalid were on time - always a good start. They were efficient, courteous, friendly and very professional in their work. The double bed was brought up 2 flights of stairs, assembled, mattress laid, all within 15 minutes. No mess, no hassle great job !

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      30.09.2014 12:37
      Not Helpful
      (Rating)

      Advantages

      • "Great bed and hassle free delivery and assembly"

      Disadvantages

      • None

      Warren Evans beds are the best!

      This is the 4th bed that I've bought from Warren Evans, I think it's safe to say that I really like their beds! The delivery was on time and the bed was assembled by Des and Mick (Team A) quickly and efficiently. They removed all the packaging and were all finished within 15 minutes. I haven't slept on the bed yet but I'm sure it will be just as comfortable as the other beds we have had from them.

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      16.09.2014 11:59
      Not Helpful
      (Rating)

      Advantages

      • "Quick installation"
      • "Prompt delivery"

      Disadvantages

      A pleasant shopping experience and a great bed

      We're really pleased with our new bed frame. The shopping experience was really straightforward and Lucy at the Clapham Junction shop was very helpful, reminding us of key considerations and patiently answering all of our questions.

      Delivery was bang on time and the bed was up and running in not time at all - thanks to Team D (Lucas and Lucas).

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      11.09.2014 19:40
      Not Helpful
      (Rating)

      Advantages

      • "Mattress well made and good quality"
      • "Headboard fabric and colour exactly as it looked on the website"
      • "Sales staff on phone very helpful"
      • "Very good service"

      Disadvantages

      • "Wrong part brought first time"
      • "Very unsophisticated bed frame"

      Nice company to deal with - better if they got it right first time

      Very good service up to the point of the delivery guys putting the bed frame together when it sloped at around 40 degrees. This was around 10.30am - I was leaving London at 1.45 and someone was due to sleep in the bed that night. Team S - Dave G and L Harris - managed to take the dud bed away and return at 1.30pm to put together the right bed - very impressive service and delightful guys.
      Slightly worrying was that I was their third delivery of the morning and the second one that had to be removed as it was incorrect.
      Very easy to deal with on the telephone - excellent customer service.

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      10.08.2014 11:44
      Not Helpful
      (Rating)

      Advantages

      • " kind to sore joints."
      • "Luxuriously soft"

      Disadvantages

      • "The price tag!!! And the fact that you can't have an electric blanket with it."

      Welcoming mattress and great service!

      I'd been a bit resistant to Tempur mattresses but Dennis at the Camden store was extremely informative and helpful - no pressure, even from the mattresses - and we opted for a Tempur Cloud 21 which we thought was the most comfortable. Mick and Fabian were helpful, nice and quick with their delivery. The mattress DOES take some getting used to, as Dennis and the info booklet warned us, and my husband (who has bone cancer, and hence lots of difficulty in finding a comfortable position in which to lie) is still getting used to it, but I think he will. I love it: it's like a kindly welcome every time I lie on it.

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      08.08.2014 14:31

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      Many thanks.

      A little early to judge the bed (though first impressions are good) but nobody could have been more pleasant, efficient and effective than Team A (Mick and Fabian) who delivered the bed and erected it. A really good service. D&L Northants.

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      31.07.2014 12:35
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      Fast, efficient, simple, beautiful....

      Wonderful service from Mick and Khalid (Team A - or should that be the A Team!) today who brought my bed and set it up with no fuss and fast. It's beautiful. And the mattress (Grand) is a dream. I bought online, and was looked after every step of the way by Charlotte Povey, who made sure I had thought of everything crucial - size, access to flat, colour and gave friendly, helpful advice. I felt very looked after in the process. Warren Evans really deserves its reputation.

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      23.07.2014 21:01

      Advantages

      • "Really super comfy bed that looks stunning"
      • "Brilliant delivery team and installation of bed"
      • "Fantastic face to face customer service in shop"

      Disadvantages

      Outstanding shopping experience, from beginning to end, with a top quality product.

      The customer service lady, Amy in Brighton' s store was very attentive, giving us the advice we needed. After we purchased the bed, she kept up great lines of communication.

      Team R, Daniel and Kevin, were the best delivery men we have ever encountered, we were having a carpet fitted and timings merged into each other, they were very patient, waiting until it had been fitted and then installed the bed for us. They were really great.

      The bed itself is smashing, great value for money, looks really stylish, the mattress is exceedingly comfortable, we have been sleeping perfectly since purchasing the bed.

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      18.07.2014 10:37
      Not Helpful
      (Rating)

      Advantages

      • "Prompt delivery"
      • "Great value"

      Disadvantages

      Great value and products, great after sales service, great delivery.

      Took a risk and ordered online without going into the store. Very pleased with the result. Had a bed, matching under bed storage ( which is usefully bigger than expected ) and two side tables. All products are well made and great value.
      After sales service was excellent with a swift phone call to discuss delivery options. A few days later I was given a 3 hour slot with confirmation that the delivery team would ring on the day 1 hour before they arrived. I got the call on the day and Team D ( Lucas and Lucas ) were great - polite, on time and they built the bed very well and very quickly.
      Overall, excellent in all respects.

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      07.07.2014 12:59
      Not Helpful
      (Rating)

      Advantages

      • "Attractive bed and headboard."
      • "Very comfortable mattress."

      Disadvantages

      Excellent service and delivery.

      The Kingston branch sales assistant, Sana, was very pleasant and helpful. The delivery men, Khalid and Mick, were polite and assembled the bed and mattress quickly and tidily.

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    • More +
      02.07.2014 11:03

      Advantages

      • look
      • comfort

      Disadvantages

      • none

      simply love it

      Our new bed is great. It looks stunning and it is so comfy. The service in Warren Evans was so helpfull as well! The staff in the showing room by Colombia Road is great as well as the boys from Team A (Mick and Khalid). They put together our bed in like 2 minutes! Well done! Would recommend to everybody!

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      25.06.2014 19:18

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      • "Good offers"
      • "Great service"

      Disadvantages

      Great product and service

      Love, love, love my new bed. The only part I hate is having to get out of it in the morning. Thanks to Team D, Lucas and Lucas for their prompt, polite delivery and setup. This is a company which understands customer service and delivers on its promises.

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      20.06.2014 17:57

      Advantages

      • "Great customer service"
      • "Good Value"

      Disadvantages

      Great all round shopping experience with Warren Evans

      Great service from the show room to the delivery team. Team D Lucas & Lucas were polite, quick to unload and build the bed. Would recommend Warren Evans.

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      22.05.2014 19:16
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      Great service, product and delivery

      Great service from shop and delivery team a. Thanks guys. Beds look great!

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      30.04.2014 21:57
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      Very pleased with product, service, cost and delivery.

      Bought a mattress from Warren Evans - it is lovely, comfortable and supportive. Prompt delivery with very polite delivery gentlemen who take it straight upstairs for me.

      No problems, highly recommend.

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