WHSmith (WHSmith)

Member Name: StrongSide

Product:	WHSmith
Date:	24/06/09 (20 review reads)
Rating:

Advantages: Many deals/offers, good refund policy

Disadvantages: Still not cheaper than online, Waterstones are probably better for books

WHSmith is always my first stop when I need to buy books for college. Even though online sites usually have cheaper prices, WHSmith normally has deals like 3 for 2 on revision guides so it ends up being better to shop in the store than elsewhere. They have college books for pretty much all subjects and qualifications.

As well as this, it sells magazines, novels, newspapers and all kinds of stationary and office supplies. Because they have a good range of products the shops are normally quite busy but not as much as they used to be, a few years ago. I still use the stores but sometimes use Amazon instead. The biggest advantage of WHSmith over Amazon though is the returns policy. It's much quicker to just go into the store and return a book and you get a month to do so, with no questions asked, so it helps a lot. The staff are also very knowledgeable and help you chose the book suited to your course.

I very rarely buy other books, such as novels and biographies but WHSmith don't seem too expensive. They don't have quite the range that Waterstones do and I think that's probably their biggest competition. However books aren't WHSmith's only products so maybe they aren't that concerned.

Summary: Still a useful store but not as popular as it used to be