i always shopped at b&q but than when to wicks in the past the staff were not helpful or didn't know what they were doing. i was surprised because they were helpful and kind, until today. as where i live, it is hard to get large heavy order delivered to my address so at wicks they said that i could have blocks at the discount price as i was taking it a bit by bit. so they wrote on my receipt saying about the discount well today the supervisor accused me of making it up and refused me the discount price. she was rude. the staff tried to find the store manager but they were nowhere to do seem. this is wrong and uncalled for. she said that i making the receipt. well well. this is what you look forwards at wicks in the evening in reading. store manager are not to be found. supervise rude to the public, this was witness by lots of people.