Newest Review: ... got sacked a week before his promises were due to be carried out. So the assurances he had made that Wickes would cover cost if i... more
WORST DELIVERY SERVICE EVER
Author Name: Not a happy bunny
Advantages: The discount online
Disadvantages: Delivery service
I ordered some laminate flooring a scotia from wickes
Was given a delivery slot between 7&12am was up early waiting phoned the delivery service to be told its between 3&4pm the driver arrived at 5.15pm and rudly told me to come downstairs from my flat when i got downstairs he said "you do it i cant" he then skulked off to get the flooring i stand downstairs with my baby and wait a further 10 mins for him to bring the delivery to the door. As he took items of his trolley he was bashing them on the floor, i told him i will be complaining to his company about his lack of service and being over 5 hours late i then had to carry several packs of laminate flooring along with my baby up to my flat.
NOT AT ALL HELPFUL TOWARDS WOMAN AND CHILDREN
BOGUS DELIVERY SERVICE NOT HOME DELIVERY
RUDE OBNOXIOUS DELIVERY STAFF
On complaint to the company i was told its company policy for them to deliver to the roadside as they are not insured for drivers to deliver to your door! I was not insured to carry laminate flooring either yet had to! He never offered the trolley to aid me either. They said they will talk to the driver, im otherwords nothing will come of it, also their delivery slots are not valid and are just sent automatically!
Whilst on hold to the delivery service nightfreight was told the delivery company is one of the best timeslots available and our drivers will even help deliver to your door and help with light assembly
Not at all the experience i received
Wickes needs to look into the delivery service as they are rude, lazy,and not efficient, my items arrived with the sealing ripped and the driver did not handle my goods well this is higly to blame for all the bad reveiws
Summary: Wouldnt shop here ever again and certainly dont recommend