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28 Reviews

Buyspares sells spare parts for a range of appliances.

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    28 Reviews
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      31.01.2014 16:28

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      Dissatisfied

      I purchased a oven seal on the 22nd January, as I was hosting a dinner party on the 2nd February, I assumed this was plenty of time. It had not arrived by the 31st January so I rang customer service. I explained the situation, and was told that I had to wait till the 7th February then they would class it as lost in post. After talking to other people about this. This seems to happen quite frequently. There was no sympathy for my situation. It is to late to order a seal too come in time now so my dinner party will have to be cancelled. I ordered a vax filter from another company the same day and that arrived on the Saturday. Funny how that didn't get lost in the post. After this matter is resolved I will never use these people again I realise that things can go astray, for the lack of empathy and the way I was dealt with I feel cheated. I have no order no as my invoice was deleted on my ipad. How ever I have my paypal invoice as proof of payment. My name is Patricia Alexander-pinder and my post code is da11 9ee.

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      12.02.2013 23:44

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      Excellent

      The built under Oven is the focal point of the kitchen in our house. Unfortunately the previous owner had dented the fascia and rubbed off most of the screen printed lettering. As the manufacturer did not have spares I was resigned to buy a new oven. I wanted a filter for a tumble dryer and found it at the normal price on Buyspares. I was very pleased to also find the fascia for my oven in stock, and at a reasonable price too! The picture on the site was just about good enough to tell that the colour of the fascia matches my oven, but I decided to order it anyway. I paid with Paypal. The way the Buyspares was integrated with Paypal is far better than the average. Buyspares do NOT ask you to create an account and log in to place your order. They get the information they need from Paypal, so they only get the information they need to deliver your goods. The site takes you to Paypal and you just have to log into Paypal. The order is placed in far fewer steps than normal. The postage was reasonable and the parts arrived well packed and on the day they were expected. The colour of the fascia was correct.

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      06.02.2013 08:08

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      2 of the shelves broke on my LG fridge freezer, found Buyspares and purchased them, my fridge freezer looks like new now. Delivery was very quick. Would definately recommend them.

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      04.02.2013 15:11

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      I have used Buyspares a couple of times of late. The technical stuff is very good on their web pages and so far i have been able to find the right parts for domestic electrical goods without any trauma. Once my orders were placed the goods were dispatched promptly and arrived on my doorstep quickly enough. The parts were either original manufacturers item or just as good. Well packaged and undamaged on arrival. Prices seem competitive enough to me. I will definitely use them again.

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      30.01.2013 19:15

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      Hunted for a freezer drawer front online. Got so far on many sites and they were not for the right freezer. The Buyspares site was clear and confirmed the model number was compatible. The purchase was easy and then delivery was well packaged and very quick. I got a free pen which has also came in handy. Excellent company as the price was excellent too. Will use again and go straight to their site on my favourites. Restores a bit of faith in British Firms. Thanks again.

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      07.01.2013 14:23
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      Excellent communication, delivery and products

      I Ordered some parts on the night of Saturday 22nd December. I paid for first class delivery with the aim of receiving them sometime between Christmas and new years eve. I was shocked to see they were dispatched on the 23rd (a Sunday) and arrived promptly the following morning, Christmas Eve. I was sent email updates at each stage of the order and even provided a delivery time window. To put the icing on the cake, the parts I wanted were cheaper than anywhere else. The items arrived well packaged and on the face of it appear good quality. The proof will obviously come with use but I don't expect any problems. It was their outstanding service which prompted me to join this site, there's a lot of mediocrity on the internet so companies such as this deserve praise where it's due. I'd have no hesitation in recommending this company or using them again.

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        27.12.2012 13:48

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        This is what you call customer service, quick efficient , speedy delivery at good prices.many thanks,

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        24.12.2012 17:33

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        I would like to say that I recieved excellent service from this company.I ordered the part (a washing machine door handle), I had confirmation of my order and notification once my order was posted. The part arrived in reasonable time, but it was Christmas, so I think the post may have slowed it up a little. Even so I was very pleased with the service. (I'm afraid I get really frustrated when something breaks down and upsets my routine and when the washing is mounting up, I just wanted it sorted a.s.a.p.)The part was reasonably priced and the whole transaction was seemless.I would definitely recommend this company.

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        14.12.2012 21:11

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        We found our part quickly and easily on the website. It was much cheaper than on other websites. The details of the delivery were clear and umderstandable and we managed to track our order. The part came to us very well packaged and wrapped would definitly use these again 10/10

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        12.12.2012 21:34

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        My oven element blew on Saturday evening. It was easy to find the correct replacement part on the website. Good value for money at £14.99, last time we paid a repairman £80 to replace it. Ordered on Saturday night, paid for next day delivery and was delighted to receive it by 10am on Monday morning as it was mailed out on Sunday. The instruction video on the website showing how to replace the element meant that hubby completed the job by lunch time. Great website, excellent service.

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        12.12.2012 12:46

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        I found your site and discovered the price of camera batteries was better than Amazon!!!! I ordered on Saturday and was surprised to see delivery quoted as Monday (weekend working??) On Monday I received an e-mail stating delivery between 13:49 & 14:49 - At 13:50 the delivery arrived !!! Thank you for fast service & low price.David

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        05.12.2012 01:25

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        I searched the internet and found this site. On looking up the part i found the right one at a much cheaper cost than the local supplier and immediatley ordered it, This was late Friday afternoon so imagine my suprise when the very next morning (saturdaya.m.) the new p[art was delivered. This is excellent service and super fast delivery .I would reccommend the company to anyone as its excellent service and value for money.Mary HanveyManchester.

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        04.12.2012 19:37

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        Top quality service and spares. Excellent aftersales service. My No 1 choice for spares

        I recently was in need of a new door seal for our washing machine, our delightful puppy found the machine door open and decided the seal tasted good.... I placed an order with Buyspares, who I found on the internet whilst looking for my part. I was impressed firstly by the reasonable cost of the spare and then the cost of delivery. I was also most impressed by the video on the spares page that gave me a very detailed but easy to follow description of how to change my part. The delivery was very fast and very well packaged and the part was replaced within 40 mins thanks to the knowledge I had from the on site video. Am I easily impressed, I don't think so as I believe I am one of the original Grumpy Old Men, but Buyspares has certainly impressed me with a service I always long for but very rarely receive. As an electromechanincal engineer I regularly get asked to repair friends and families faultly white goods and have always wanted a quality supplier of spares. Well done Buyspares, you are certainly my 1st choice now.

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        20.11.2012 10:37

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        Have used this company twice now for vacuum cleaner parts, and I can honestly say I have no complaints whatsoever about the ease of locating the exact part, the ease of ordering, the excellent communication from the company with regard to order tracking, and the superb on-time delivery. I will certainly use this company again.

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        09.11.2012 13:45

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        I have an ancient, (30+ years), Indesit washing machine which suddenly stopped mid-cycle in that it failed to drain. I succeeded in draining it by gravity and the cycle then continued. I concluded the problem lay in the waste pump/filter. Clearing the filter revealed a 6p and two 1p coins and a rubber band which had jammed the pump but unfortunately the plastic filter cover had become brittle - a new unit was needed. On-line research was difficult as I only had a generic model number and illustrations on most sites did not match my unit. However, BuySpares site showed exactly what I needed at a very good price and offered next day delivery. Two emails followed confirming the order and stating delivery date and time. The part arrived precisely on time, was fitted and in operation the same afternoon. Excellent service!

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