Newest Review: ... away that the lens was not my prescription. I have worn varifocals for over five years without any problem but this pair was unbearabl... more
Author Name: John-paul [Last name private]
I ordered from directsight.co.uk a month ago, the glasses I ordered were taking a long time, after emailing they told me there waiting for there Ray Bans to be shipped from Italy due to some warehouse production delay.I was starting to think they was like wantglasses.co.uk (scam website) whom I lost £90 too :(
So I cancelled my order and requested a refund within a timely manner.
(7 working days(directsight.co.uk state upto 14 days))
Much to my delight I did receive a refund for these glasses at the full amount I paid.
They also emailed me back within 24 hours, each time I needed to contact them.
I did try phoning directsight.co.uk a few times and I couldn't get through or leave a message.
Cashback is available at very good rates on Quidco.
Unsure why they use the name directsight when there's a much bigger retailer called sightdirect.
But overall I feel I was influenced by a lot or bad reviews on the www. and requested a refund, would be nice of someone whome has ordered a designer frame to write there review also.
I don't know about the other reviewers with the refund problems, after having lenses made. Maybe they didnt read the small print or misinterpreted frames to include lenses ?
Would buy on a credit card next time for extra protection on my purchase.
Summary: A mixed review about my personal experience with directsight.co.uk
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