“ Because the Internet needs more flowers. „
I've used this company a few times now and each time it has been for my mother.
There's a really great selection of flower bouquets available and what's great is that they all fit through the letterbox as they are delivered in a box, so if you don't know if somebody is in (which is difficult to work out if you're trying to plan a surprise delivery!) they're great.
Each time I have used this company they have delivery high quality flowers on the day requested.
What's also nice about these is that the flowers are delivered in their own little bubble if water inside the card and the receiver does not need to do anything with them. Each time my mum has left hers to go dry and they create a really nixes dried flower display on the mantle piece.
The company cater to all budgets. From flower cards priced at £9.99 to ones upwards of £20, but in my opinion they really are a great purchase.
Order No 362375
I will simply copy my emails to this company below - I think they tell the full story very well. Not one email has received a response.
I have received a phone call tonight from my sister, Mrs S. F., who received one of the flower cards today on the order below.
I am very disappointed to have to say that whilst she was thrilled with the idea of the card, it arrived in very poor condition. The box was totally undamaged, but most of the flowers had fallen out of the oasis, the evergreen (other than the fern) had dried up and died and another type of flower, she wasn't sure what it was but described it as a small crysanthemum, had wilted badly. She has reassembled as best she can, but it obviously isn't in the arrangement intended and some of the greenery and flowers have had to be thrown away. On top of all that, the front of the card itself is detached from the rest, so it isn't even a flower card.
I am now of course very worried about my other sister's card, Mrs E., due on 11 January and hope that that arrives in a better condition.
I look forward to your comments.
I write with reference to my email below which was sent five days ago (three working days) and to which I have not received the courtesy of a reply - not even an acknowledgement.
As I wrote, I was very concerned as to what condition my second flower card would arrive in (although presumably Flower Card wasn't concerned at all!). I just want to let you know that this second card did arrive in good condition - although it arrived on Saturday 8 January instead of Tuesday 11 January as requested. My sister therefore received her birthday bouquet/card three days early which rather missed the point and certainly spoiled the surprise. However, it was at least in good condition and I will just accept the early arrival as an example of the lack of care from your company and obviously will not use you again, nor recommend you in any way.
I would still like a response to my first email and await your comments.
Further to my emails below and my subsequent phone call, can someone please explain why I have been refunded £18.81? After the appalling service provided, I would have at least expected a full refund on the first order - £20.90 - including P&P since the packing was obviously negligent.
I am still awaiting the courtesy of a written reply to my second email.
If I continue to be ignored, I will see if Tony Hetherington of the Mail on Sunday is more interested than you yourselves are.
I am unclear as to why your email address is support@, since there appears to be no support whatsoever. I am also unclear as to how/why you are still in business since I have never known such shoddy after-sales in any company whether High Street or Internet. I have unsubscribed from your newsletter - can't believe you didn't arrange that yourselves but then again - I would perhaps be more surprised if you had shown the initiative.
I am a member of several chat forums and you can rest assured that every one of them will be told of the service you have provided.
I was visiting one of my regular patients over the Easter period and saw a lovely card next to her bedside which was filled with the most beautiful selection of flowers. I had never come across such an unusual flower arrangement before which was so different to the usual bunch of standard flowers. I asked her where she had received the item from and she told me that her daughter had sent it to her. I asked if I could have a look at the back of it as I realised that it would be a lovely gift to send to my mother in law for her birthday. It stated that it had come from www.flowercard.co.uk needless to say I visited the website when I got home from work that evening and I was very pleasantly surprised at the range available.
www.flowercard.co.uk is a company which is based in Guernsey in the Channel Islands and has been established for 10 years. They have attended Chelsea and Hampton Court flower shows and have collected several awards which in my opinion are a credit to the products that they sell which are unique and unusual and so different to the normal run of the mill flower retailer's products already available on the market.
When I first logged on to the website I was very surprised at the product range that was available. There is a lovely photograph of a flower card arrangement on the homepage which is a wonderful example of the large selection on offer here and the quality of the products sold. The drop down menu is helpful in narrowing the selection down to specific occasions for example Birthdays, Wedding Anniversaries, Births, Weddings. By sentiment Get Well, Thank You, Thinking of You, With Love, and Sorry. There is also a personalised selection and a menu featuring their bestselling products. I would suggest logging on and having a look at this website as there is so much to choose from and in my opinion something for everyone.
I was shopping for a birthday arrangement so I accessed this particular section and was greeted with a super collection to choose from. After thoroughly looking at everything on offer I settled on a pretty arrangement called "Reflections". This contained a stunning array of spray carnations, chrysanthemums, and a unique reflective card interior which shows off the arrangement. It also comes supplied with a keepsake box decorated with roses in a heart shape. This was quite pricey at £29.95 in relation to some of the other products on offer on the site however the unique nature of the product more than made up for this. Cards are available from £9.95 for single flowers with the mid price for smaller arrangements at £19.95.
Ordering from this site is a completely painless experience you can either enter a product code if you know it or peruse online and choose the desired item. You then click on the product and follow the instructions below your selection. You enter the recipient's details with the desired personal message. It is vital that the spelling of this message is perfect as this will be printed exactly as it is written. Then click that you accept the terms and conditions. After which you can then select a delivery date. You then get the opportunity to check that the details that you have entered are correct and click buy. This takes you onto the next screen where you will review your details and proceed to checkout. This is the point where you put in your own address details and credit card details. The site uses World Pay part of the Bank of Scotland group which I have used in the past and which is a secure payment site in my opinion as I have never had any problems with it in the past.
I couldn't see any guaranteed delivery date on this site and unfortunately I don't think that they do this however items normally take a day to process the order and 1-2 days to be received after this time. In addition they will deliver to selected countries out with the UK however you will need to call their customer care line to find out locations. Delivery is included in the price of your order which is a refreshing change however you will need to check for overseas delivery prices.
My mother in law received her card which was delivered in perfect condition three days after I ordered it and in perfect condition and in time for her birthday. It arrived in an outer box with the presentation box and the flower card inside. She was absolutely delighted and phoned me literally two minutes after receipt expressing her delight with her gift. I thought it looked wonderful with the personalised message on the front. I will certainly be using this company in the future for a slightly different gift.
There are product brochures available; I have ordered a few of these which show the entire range available from this company. You just simply log onto the site and provide your name and address and the number of copies that you wish to be sent out. I will be leaving these around the house eternally hopeful that my husband will get the hint!!!!
Overall a great idea for a gift with the added bonus of free delivery. Recommended to all and a five star rating. Oh and I nearly forgot to mention there is a video which shows you how your item will be packed for posting.
I discovered Flowercard.co.uk through a friend.
I wanted to send something special to my darling mother on her birthday. I mentioned it to few friends and was told about this very unique company. They send floral bouquets (real flowers) in a (8" by 6").
I had choice of 24 flower types. Price of cards in this category ranged from £17.50 - £32.00 I chose the most expensive card at £32. It cost me £32 (full cost including delivery).
On the card you can have a message (maximum 60 characters). You can leave special instructions for delivery. I ordered a week early and asked for a specific date ie her birthday. I was taking a chance but it worked and the card arrived on the day of her birth.
It only cost £32. But for mum no amount is too much. I won't spend this much on anyone else. The price of cards with flowers is expensive but it is such a unique idea that it is well worth the money to buy for someone you love.
My mother was impressed with the gift. She wants to travel to the Island of Guernsey (company based there).
Ordering is simple on this site. Choose card, write message, delivery instructions, choose date of delivery and address and pay.
Site is very impressive. Pictures of flowers, blue text and white background. Pages and links all work.
I was very impressed with this site and was very happy with the service. Only thing I didn't like was paying for it.
The most impressive thing is flowering the card, sorry I mean flowers in the card.
If a company had the following guarantee would you trust them or not?
"My cast iron guarantee to you - if the person receiving their Flowercard from you does not ring, write or personally thank you delightedly I will refund all the cost to you."
They do sound confident about their products don't they?Luckily I trusted the company flowercards.co.uk when ordering a special something for my mother's birthday and and I am glad I did as it was a pleasurable experience all round.
Flowerdcard.co,ukl are a small company based in Guernsey that specialise in beautiful individually made floral bouquets concealed within cards and picture frames that are delivered by post. T discovered them via a rival consumer website (i wonder what that could be?/) . I've never ever ordered flower before and did not know where to start. I had a couple of criteria. They had to be something slightly different from the usual carnations and roses and I had a budget of £30 at the most. I knew Interflora could be quite expensive (Their budget range was the same price as my card and on further inspection their premium flowers were up to £90) and I had also read horror stories about dead and delayed flowers on Ciao. Flowercard.co.uk came top of the list of flowers and gifts with three glowing reviews so I really had to investigate further.
The company impressed me as the purchasing process was pretty easy throughout all stages of the process. The cards are full sized greetings cards roughly about 16 x 20.5cms. The selection of occasions covered by the cards is very comprehensive with bouquets for different birthdays and anniversaries alongside thinking of you , birth of child an congratulations. There really is a card and bouquet for every single event you would need to order for. (A friend of my mum's made the observation that the would be ideal for sending to someone one in hospital due to their compactness.) The prices are competitive too. They range from £16 to £32 which includes postage and packaging (although you can add birds and butterflies for about a pound extra).
Flowercard's website is attractive and easy to navigate. The homepage allows you to search for a card by a specific reference number (if you have been there before) or else search by occasion. If you are not sure what you want there is an option to browse all the cards and their very small selection of regular bouquets. The pictures of these bouquets are very attractive and the prices are very clearly marked thus there are no hidden surprises when you go to the check out desk. I was spoiled for choice when making my choice but I finally settled on a bouquet consisting mostly of orchids (each bouquet is slightly different as seasonal flowers are used) which cost £20.75. They do deliver outside the UK but silk flowers are used in place of fresh ones).
The ordering process was very easy. You select the card you want then write your personal message and any specific delivery instructions. You can select a date for when it should be delivered by. However the flowers are dispatched by first class post Monday to Friday thus a particular date can not be guaranteed. I would recommend ordering slightly earlier just in case. I ordered mine on the Tuesday to get there by the Saturday and they arrived on the Friday. Flowercard's would not be suitable for those really last minute deliveries that crop up as they do take a couple of days to arrive. If you wanted something more urgent I wold go for a company that offerers courier serviced. You then enter the deliver details and then finally your credit card details and invoice address. All major cards are accepted. The payment is secure as it uses World pay so you do not have to worry. There is also a a postal brochure and there is a telephone ordering service for those without Internet
I only had two small problems whilst ordering my Flowercard. Firstly I had a slight problem with loading one of the screens with Firefox so I would recommend using Internet Explorer just in case (Not often I say that!) However this might have been a one off problem. I also did not receive a confirmation email (although I got a confirmation screen with order numbers etc) but this may have been me typing my email in wrong. I did panic a little but but put my trust in Flowercard.co.uk and waited for my mum to contact me about her bouquet....... So what was my mum's reaction yo my thoughtful slightly unusual gift??
To quote an email from her
"The flower card was gorgeous, what a great idea,much admired"
Apparently all her friends commented on how nice and unusual it was. Great it seems that the guarantee is cast iron after all I've not seen the flowers but I have had both verbal descriptions and pictorial evidence from my mum. Apparently they came attractively presented and well packaged. The flowercards are packed in a very swish, luxurious box and then put in a normal grey postage bag. I have seen pictures of the box on the website and it does look very special. Within the box is the card. It's simple (from what I can see of the design) with a cut out center to show off the flowers. The bouquet is held inside by a little band. The flowers were a mix of orchids, freesia (spellling) and sea holly. My message was enclosed on a little gift card included in the box. It really is a nice looking package. What does please me is that th photos on the website look very similar to the ones my mum has taken (please view enclosed pictures) thus the flowers are good quality and there were no nasty surprises unlike other companies I have read about on review sites.The flowers were fresh but a watering dropper was attached so the flowers can be kept fresh as long as possible. According to my mum the flowers (bar a few fressias) were going strong a week later.
I do not think I will be getting my money back after all (thank goodness) . Flowercards really have come up trumps with their attractive, innovative products. I would certainly us them again. I just wish someone would send me such a lovely gift!