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39 Reviews

DVD rental by Tesco.

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    39 Reviews
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      11.01.2011 18:21
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      Tesco cannot be trusted to keep their word and seem to think customers can be treated like serfs.

      Tesco has failed to honour their promise to add 750 points to my clubcard account at the correct time and have still failed to do so some two months later.

      When I initially tried to contact Tesco about this I was put through but the phone was put down on me without anyone answering. When I eventually got through, Tesco DVD Rental had no idea why the points had not been allocated and rather than find out what the actual problem was they wanted to waste time by going through a range of hypothetical options!

      Unfortunately it is clear that Tesco cannot be trusted to keep their promises. It seems that their systems are able to take your money but unable to keep their own word.

      While the service was actually operating, sometimes discs arrived quickly but on other occasions they took a week to arrive after I was informed they had been sent out.

      When I tried to cancel the service online Tesco refused to cancel the service unless I answered some irrelevant questions. Who do they think they are, forcing customers to do what is unnecessary? This is simply appalling customer service.

      In short, some disk supply issues, appalling customer service and a really bad failure to keep their own promises.

      Beware.

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      25.10.2010 18:45
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      great opportunity to watch all those films you wanted to see but missed!

      I love this Tesco DVD rental service. Although it is affiliated with lovefilm I find that it is not only slightly cheaper, but you also earn clubcard points per pound spent which is great. The cost varies from £3.97 for 2 discs per month (one at a time) to £17.97 for an unlimited number of discs and games (3 discs per time). However my favourite, and the one I am signed up for is the unlimited number of discs per month (2 at a time) for £11.97. I find this is perfect and gives me about 12 discs per month. The money is taken via direct debit so you don't need to think about it.

      The method for renting discs is to sign in online and search through the titles provided. There are over 56,000 titles to choose from which is fantastic and there is everything from bollywood to documentaries. The best thing about this service is that it is fantastic value for money and gives me the opportunity to catch up on all those films that I wanted to see at the cinema but never got round to. The discs are posted free post the next day, you are able to keep them as long as you want (although don't get the best value for money if you keep them a long time) then after posting them back in the free post envelope there is one day turnover and the next ones arrive the following day. The online service also allows an order of desirability for the various discs (high priority, med, low) which is very useful.

      Originally I used the free trial. I had also used the lovefilm free trial and have to say I was much more impressed with the Tesco service. This was particularly apparent when it came to the end of my free trial and cancelling my account. Tesco constantly reminded me how much of the free trial was left (I also got an extra 2 weeks while there was a postal strike which was a nice touch) and allowed me to just click a link online to cancel. Lovefilm made me call a number to cancel where I was put through to a call centre in pakistan and through to a woman who did not understand what I was saying which was hugely frustrating, therefore I would never use them again.

      I would thoroughly recommend anyone to try this service. I have so far watched all the 'classic' films I didn't want to buy but really wanted to see and it is great for families. It is also easy to cancel or postpone (if going on holiday) whenever you like which is great to know.

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      02.09.2010 12:51
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      Good idea but could work better

      This is an on-line DVD and games rental service offered by Tesco. Payment is made directly to Tesco meaning you can claim clubcard points and they deal with any queries but the service itself is provided by Lovefilm. All the products are shipped by them and the only difference to being a Lovefilm customer is about a pound in price (Tesco is slightly cheaper), a slightly different website and the envelope in which you receive your disc. The service is pre-paid every month and there are a number of different packages you can choose ranging from 1 dvd a month to unlimited games and dvds a month (3 at a time). The price ranges from £3.97 to £17.97 a month. After you have signed up and selected the package you want you can then start selecting dvds and games for your list. You also get clubcard points on every payment.

      I've been using this service for over 2 years now and it's really variable. For a start obviously a lot depends on your postal service, I've lived in four places since I started using this (I've moved a lot!) and obviously it depends a lot on how good the postal service in your area is. If it's a bit dodgy then it really isn't worth signing up for one of the 'unlimited' packages as you just won't get your moneys worth. One house I lived in I had problems with discs being really delayed or just not turning up at all. The selection of films is fairly good though recently certain new films have not been available. From looking at other rental sites I think this might be a result of agreements film distributors have with rental companies so only they can stock certain films. The quality of the discs themselves is variable and I've had some which are really badly scratched and even cracked. This doesn't tend to be a severe problem most of the time but if you have a temperamental DVD player this service will be no good for you.

      In terms of customer service it's a bit hit and miss. If you receive a damaged/incorrect disc you can report it online and a new disc will be sent out asap. However sometimes my complaints have been totally misinterpreted due to the level of English of the staff member dealing with the query and if a disc goes missing in the post you have to wait four working days before you can report it. You aren't reimbursed for this.

      Overall this service is fairly good value for money but it can be very unreliable and complaining is difficult as they often don't know what you're on about. I haven't used any other online service so have no basis for comparison. I'm definitely intending to try a different service soon but I would return to Tesco if I couldn't find a suitable alternative.

      This review is also published on Ciao.

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        20.05.2010 13:26
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        A dvd rental service from Tesco

        I love movies, I am a massive movie buff and see most new releases apart from those which are overly gory/scary as im not a horror film fan. I first heard about Tescos dvd rental service on website www.moneysavingexpert.com (a brilliant website but thats another story!)

        Tesco at the time were offering a 12 week free trial of their rental service & a cashback site i regularly used called Quidco were also offering cashback for taking the free trial. I thought "what have i got to lose" & decided to give Tesco a go.

        I signed up to the subscription service on the tesco website, www.tescodvdrental.com. I found the website relatively easy to navigate, not very bright & welcoming though. The colours and layout is slightly boring compared to other websites. The only thing i disliked about signing up was that you had to provide debit card details.

        I dont usually like to do this on a free trial as i am very bad at remembering to cancel things and i also didnt know what Tescos dvd rental service was like. Cancelling could also have been difficult to do and i dont usually like the hassle of this. Despite my reservations, i signed up as i love movies so much.

        I am a bargain hunter and love getting value for my money so i had planned just to use the Tesco dvd rental service for the free trial to see how it went. I decided if i liked it, i would consider continuing with my subscription.

        Tesco dvd rentals wont the top ten website in 2008 from hitwise and ignoring the boring colour scheme, i can see why. They have a catalogue of literally thousands of dvds, ranging from older ones to new releases. Each customer has the opportunity to create thier own rental queue of dvds so that each time you post one back, Tesco will pick one from your list and send it out to you. I have over a hundred and fifty titles in my queue so am pretty confident one will be available straight away.

        There is also a rental queue key that appears beside the dvds that will have a long wait and the ones that you will only have to wait a short time for.

        You can put the dvds in your rental list in high, medium and low priority indicating the ones you would like to recieve first. This doesnt always work however as Tesco seem to most of the time just send out which one is available next in your list, regardless of priority.

        New releases that are the most popular usually take weeks to come out which is a little annoying at times.

        Tesco have many different genres of dvd you can choose including -

        Action/Adventure
        Animated
        Anime
        Audio Descriptive
        Children
        Comedy
        Documentary
        Drama
        Family
        Horror
        Indian Cinema
        Music/Musical
        Romance
        Sci-Fi/Fantasy
        Special Interest
        Sport
        Teen
        Television
        Thriller
        World Cinema
        Audio Description

        There is a selection for almost everyone so you are sure you will be able to find some of your favourites from their dvd rental list. Depending on those in your rental queue, Tesco provide personalised resommendations.

        Most of my recommendations I have not really appreciated as i have either seen them already or am not really interested. Tesco have a rating system so you can rate films out of five stars that you have already seen. This improves your chances of getting better recommendations.
        Tesco post your dvds out in small white envelopes which can be folded over & reused to return your dvds once they have been watched.

        I have occassionally recieved some dvds which have been scratched or damaged but you can report this to Tesco and their customer service centre will sort this out for you.

        Postage of Tesco dvds if freepost both ways so dont worry about having to buy lots of stamps. The turnaround time from me posting my dvd back to Tesco and them sending out my next title is usually around three to four days. This may vary depending on where you live and the availability of titles.

        You can also reserve dvds which are currently in the cinema and titles which are currently unreleased. These are put in a seperate rental queue and display the date when the title will be released. Once the release date has arrived, the dvd is then put into your main rental queue.

        I think Tesco do this as people will be excited seeing all the upcoming films and will be more likely to keep their subscription active until the film they want is released and sent to them. Tesco also provide games that you can rent out but this means purchasing a more expensive subscription package.

        I think this would be a good idea though if you are wanting to test out a game before paying full price to but it as some games can be expensive at £50 a game.

        The games consoles that you can currently rent games from are -

        DS
        GameCube
        PS2
        PS3
        PSP
        Wii
        Xbox
        Xbox 360

        Tesco also have lists of the most popular and top rated dvds that you can browse through. When rating dvds, you can write your own review of what you thought of it. Tesco also offer gift subscriptions so this may be a good present idea for someone who you know is a big movie fan.

        Gift subscription options

        Subscription Package Price

        6 months DVD - 2 Discs per month £21.54
        12 months DVD - 2 Discs per month £41.11
        6 months DVD - 1 Disc unlimited £47.96
        12 months DVD - 1 Disc unlimited £93.96
        6 months DVD & Games - 2 Disc unlimited £78.30
        12 months DVD & Games - 2 Disc unlimited £154.64

        The gift subscription package differs from the normal subscription package which is as below -

        Tesco Value Packages
        Package Discs
        at home Monthly fee

        DVD - 2 Discs per month 1 £3.88
        DVD - 3 Discs per month 1 £5.85
        DVD - 4 Discs per month 2 £7.32


        Tesco Unlimited Packages
        Package Discs
        at home Monthly fee

        DVD - 1 Disc unlimited 1 £8.78
        DVD - 2 Disc unlimited 2 £11.72

        Tesco Unlimited Combo Packages
        Package Discs
        at home Monthly fee

        DVD & Games - 1 Disc unlimited 1 £9.76
        DVD & Games - 2 Disc unlimited 2 £13.68
        DVD & Games - 3 Disc unlimited 3 £17.59

        A great extra is that you can use your clubcard and get Tesco clubcard points each month which will soon add up. Overall, i think that Tesco offer a very good service for dvd rentals and i would recommend trying at least the free trial if you love movies as much as i do!

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        11.05.2010 20:01
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        The Future of DVD Rental

        Tesco uses LoveFilm to provide an online DVD rental service, and I have used them for around 7 months now. LoveFilm is also used by other companies such as Amazon, CD-WoW, and WHSmith. In fact, it's only real rivals in the UK is Odeon and Blockbuster.

        I chose to go through Tesco specifically because they offered 1000 ClubCard points, worth £40 in deals. It's well worth comparing different services as they frequently offer financial incentives to sign-up, whether it be gift vouchers, cashback, or loyalty points. You do earn additional ClubCard points for each subscription payment with Tesco, but these are so minimal they are hardly worth it.

        Tesco boasts 67,000 titles to choose from, and is slightly cheaply than rivals. After signing up, a slight annoyance was that I had to add over 10 titles to my list before my account was activated. However, once added, my account automatically kicked in and my first disc was sent shortly after in a smooth process.

        I have never had any issues with the service; discs are typically dispatched fairly quickly. Once sent, they are really in RoyalMail's slippery hands to deliver. I can imagine a disc going missing in the post eventually, but I'm confident that Tesco DVD will be understanding of this.

        I have never had any issues with scratched / unplayable discs, which is pleasing. Occasionally they do need a bit of a wipe, but this is to be expected.

        One problem I have found however is that after adding around 25 titles to my list, six of them (mostly popular films) are unavailable, without logical explanation. Frustratingly, one of my choices is the first part of a series, and although they have the second-to-forth discs available, the first disc isn't! These discs have not become available since, and I'm really disappointed here.

        I found the layout of the Tesco DVD website to be fairly easy to follow, but perhaps not quite as clear as LoveFilms. I liked the fact that you can rate and share your opinions of films as this can definitely help you to choose films aligned to your preferences.

        Overall, I'm convinced that online DVD rental is the future of rental services offering a quick and convenient service. I'm happy with Tesco DVD rental and will continue to use it in future.

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        15.04.2010 12:50
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        If you don't mind what you get this is great

        I had a free trial for this when I used to shop at Tesco's so I thought I would give it a go and it actually worked ok.

        This works the same as all other online rental dvd companies, you create an account with a password. You have to register a debit or credit account whether you have a free trial or not, just in case you forget to cancel after the free period runs out, then they will charge you.

        There are various packages to chose from, and they mainly just differ in cost with the amount of dvd's you receive. We chose the 3 at any one time option (as it was free we chose the most expensive one to get our moneys worth) but we actually carried this on for a good few months afterwards. I think it worked out at about £14.99 a month, which is loads better than going to blockbuster.

        They basically send you your requested amount of dvds in the post with a pre-paid returnable envelope to post them back in when you have watched them. As soon as you have sent it back they send another one out. You can send more than one back in each envelope, and we only ever had 3 dvds on rent at any time due to the package we chose.

        With your account you can monitor what films you put on your list and put them in priority order, so the ones you really want to watch you put as top priority and so on. You can also see when they have despatched a new disk (they do also send an email), and when they have received the ones sent back to them.

        I only had a few problems with this procedure which caused me to cancel it.

        The dvd's can sometimes take quite a while to actually arrive, not too important as we didn't organise our life around it. Also the priority listings didn't really work, we would get things that were lower on the list before the ones with high priority, which just ended up getting too annoying. We also are trying to save money at the moment so this was one of the first things to go.

        I did like this concept and you get the clubcard points if you register your card with them, but the priority thing really ruined it for us.

        I have also tried this system with Blockbuster but their discs are very often scratched and completely useless or they stick at the most pivotal moments, I would say one in every 3 discs from Blockbuster was scratched and we hardly had any scratched ones from Tesco.

        This is a great system if you don't mind what you watch and have no priority preferences. It is cheaper than going to a Blockbuster store and better than Blockbuster online. It just wasn't for us as we didn't get the films in the order that we wanted. So I would still recommend it as one of the better companies if you are looking for online rental.

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        10.03.2010 09:02
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        Good service

        We have been a member of Tesco DVD rental for around 4 years now, the fact that we have stayed with them consistently for so long probably says something about the service we receive.

        To sign up is easy, you simply visit the website www.tescodvdrental.com and towards the top you will see an option to register. If you regularly use Tesco online or has a friend that already uses Tesco DVD rental it is worth noting that there are often bonus clubcard points floating about if you sign up for the free trial. The trial lasts 14 days if you opt for a standard package or 2 discs if you go for the value package. If you decide you dont like the service, you can simply cancel it before the trial is up and not receive any charges - therefore you really have nothing to lose!

        The packages are as follows:
        1 Disc at a time (Unlimited per month) £8.97 per month
        2 Discs at a time (Unlimited per month) £11.97 per month
        3 Discs at a time (Unlimited per month) £14.97 per month
        DVD and Games 1 Disc at a time (Unlimited per month) £9.97
        DVD and Games 2 Discs at a time (Unlimited per month) £13.97
        DVD and Games 3 Discs at a time (Unlimited per month) £17.97

        For all these options there is pre-paid 1st class post both ways

        Or you can opt for a value package which is pre-paid 2nd class post each way:
        2 Discs per month (1 at home) £3.97
        3 Discs per month (1 at home) £5.97
        4 Discs per month (2 at home) £7.47

        It is worth remembering that you get clubcard points on top of this too!

        You use the website to decide which titles you want to receive. You can either search for particular films using the search box or look at lists of films such as new releases or currently in cinemas etc. You can then add these to your rental basket. This is a bit like a shopping basket on any other website, you can remove them easily if you change your mind.

        I find the website easy to navigate and enjoy spending half an hour every few weeks adding a few new titles to my basket. They suggest that you keep at least 10 titles in your basket at all times so they can always provide you with a disc incase some are not available. However, I do find that the section titled 'New Releases' is not always up to date and the films in it arent always new out.

        I personally do not use the games packages so cannot comment on this section.

        The website also contains film reviews etc and a help section. You can also change or cancel your package if you need to. I have had to contact the services a couple of times over the years regarding missing or broken discs and their service has always been very prompt and they have always dealt with my issue efficiently.

        So you receive the discs through the post, they come in a sleeve rather than a case. Sometimes the sleeve has information on it about the film but other times it doesnt. The discs are always stamped with LoveFilm so I imagine Tesco is a sister company! To return the disc you simply use the envelope it came in (so open it carefully!).

        One thing that does let down the company is the new releases. No matter how long I have had the DVD in my basket, I dont seem to receive it for months so then it is no longer a hot release! However, a few times I have received it straight away as soon as it has been released. I always keep my basket quite full (50+) so I imagine they send it to the people with less in their basket first to ensure everyone has a disc.

        I have never had any real problems with the company, they are prompt and I receive a good number of titles a month. I am on the £14.97 package and probably receive about 10 titles a month. I could receive many more but seem to be pushed for time to watch them! I do think it is good value as you could expect to pay a lot more renting from a rental shop and these are delivered straight to your door!

        All in all, I think this is a good company and I will continue to use their services as they are quick, their customer services are good and they do the job I need them to do. I recommend them if you are looking for a company like this and with the free trial there really is nothing to lose! And there are often clubcard bonuses available!

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          28.10.2009 17:13
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          O.K rental service

          As an avid film fan I think I have used almost all of the online dvd rental sites at some time or another.
          I had a good run last year getting free trials from quite a few companies and had 3 months free with Tesco which was quite good.

          You can choose the package that you would like to suit your needs for example the cheapest package starts at £3.88 which would give you 2 discs a month 1 at a time or if you just cant live without seeing at least 2 films a week you can get the supersonic package of unlimited discs with 3 discs at home at once for £14.66.
          You can also add games rental as well but this is more expensive.
          The site is easy to navigate.

          Yes you can choose from over 56,000 movies which you add to your viewing list and the discs are sent out when they become available that being said if you really want to see a new release when it is released its not happening.
          Free postage both ways is included in the fee which is taken from your card each month on an alloted date.
          Collect club card points as you view.

          My thoughts on this service were they were quite slow to send out discs and they were sometimes scratched.
          I also used the games rental for free but to be honest I think I only got a few games in the 3 months so I definatly wouldnt pay for this.

          This is a great service if you dont have a dvd rental store near to you and go past a post box but be aware you will have to wait for the new movies which can be annoying at times.
          Remember to update your viewing list regularly as the more movies are in it the more likely you will be sent new discs out straight away.
          Try it for free is my advise and as long as you cancel and send the films back before the payment is due to be taken you will pay nothing.
          TIP get the free trial and a few days before payment is due empty your viewing list, as long as they have got all films back they will not charge you and cannot send any films as there are none in your list.

          O.K service but I am with another d.v.d rental service now.
          Try before you buy!

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            26.10.2009 21:58
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            Simply amazing, better than lovefilm

            I have used Tesco DVD rental for a few months now and although I was on a trial the service was excellent. Surprisingly they were actually better than lovefilm even though they operated under them and although I was using free trials the prices quoted by Tesco were much cheaper than lovefilm which shows that it pays to shop around because in the end you get exactly the same discs in the same time with the only difference being the tesco advertising on the envelope which comes through the post. For the newbies out there the maximum amount of DVD's which are held in envelopes is three which means that it can easily fit through the smallest of post boxes because unlike retail DVD's Tesco prefer to use this special type of DVD wallet which adds very little bulk on but is very protective of the disc. Postage-wise the speeds have been fantastic with a three day turnaround on most discs which is the best which can be achieved with this sort of service as it operates through the post. The only downside is that popular DVD's are much harder to get hold of and in the end you may not receive them or receive them right at the end and not have enough time to watch them or even worse watch them but because the DVD's are returned after the deadline you are charged for the first month! But overall it is a great service which I highly recommend.

            P.S You can also earn clubcard points if you opt to pay for the service after a trial.

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              16.10.2009 22:01
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              I'd definitely recommend it to anyone wanting to watch a few films a month

              I joined Tesco DVD rentals a couple of years ago as I saw an offer for 2 months free. It is based on the same premise as Lovefilm (and I think is actually the same company under a different name as the return envelopes were sometimes addressed Lovefilm rather than Tesco DVD).

              When you sign up you go online and you can add as many DVDs as you want to your wishlist, it is recommended that you add at least 20 so there is less chance of you having to wait for things to come back in stock. You can rate these as high, medium or low priority and based on this and what is available a DVD and a return envelope will be posted out to you first class. You keep the DVD for as long as it takes you to watch it then put it in the return envelope. As it used first class post it means that as long as you have a good selection of DVDs on your wishlist you will get another DVD 2 days after you post back the one you have, so if you're very keen and organised you can watch 10 films a month on the 'one at a time, unlimited per month' package. This is a medium sized package which costs about £9 per month, you can also get smaller packages eg '3 per month' or larger packages eg '3 at at time, unlimited per month' this one means that you could have a new DVD to watch every night as long as the post is OK. You can reduce the cost of your package by paying for a few months in advance rather than one month at a time.

              I was always really impressed with the service and the speed that DVDs were posted out, I did know someone who complained that they had to wait ages for their next film but I think they must have had very few or very popular films on their list, we always had a mixture of new releases and older or more offbeat titles and never waited long. We also never had an unwatchable DVD in the 18 months we were with them.

              I'm not currently a customer of Tesco DVD rental only because after having a baby we don't really have the money or the time to watch the films!

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                03.09.2009 22:07
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                Fast and efficient service

                I recently joined Tesco DVD rental after recieving an offer through the post for 6 weeks free dvd rental, 500 clubcard points and some half price attraction tickets.

                Of course at first I thought I would just try it for the 6 weeks and then cancel it so that I had really had my 6 weeks for free whilst also earning some extra clubcard points. However, I have been very impressed with the service offered so far and as a result I have continued to subsribe to them.

                They offer a range of packages in all different price ranges so there really is something to suit everyone. I currently pay £7.50 which allows me 4 dvd rentals per month. However I am considering changing this to an unlimited dvd and games package which I believe is around £15 per month.

                In order to use the service, you firstly need to register which is a quick and easy process and then you simply select the games or dvds which you would like to hire. DVDs can by found searching by title or alternatively you can search by genre or release date. You then add them to your rental list which is where Tesco will then select which dvd they send out to you. You can prioritise you list to identify which dvd you would particularly like to see by selecting high priority, medium priority or low priority next to each dvd. When Tesco send a dvd out they will then email you to advise you that this has been done, just so you know what is on its way.

                On average it usually takes me 2 days to recieve my dvds through and so far I have recieved nothing but excellent and timely service from them.

                I would highly recommend this service and it is worth shopping around for the best deals on offer at the time.

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                22.07.2009 10:18
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                Rental service is good

                * Introduction*
                Tesco DVD Rentals allow us to rent titles from them online that are sent in our post box. Postage is free both ways and the amount of titles available is huge including newly released dvd's! You can also rent out console games but need to take out a package first in order to do that. Free trials are all the time available and I got a two week from Tesco.

                * My Experience*
                It has been so far so good! They have sent out the titles fast to me but there has been delays to. Some of the newly released titles have taken ages to come through in the post to me! It has taken them too long sometimes with even a week for a dvd to come through. It is all good as its free renting anyway with them.

                The unlimited game\dvd packages will cost you over 15 pounds once you have finished your trial. I think I will be heading on to this package because of their good service. Some of the discs have been badly scratched and not worked for me. Just report the matter to Tesco who will send you out a new disc that works well.

                *Conclusion*
                Tesco works fine for me what harm is there in free trials?You get free postage plus get the chance to rent only the best titles out there! Their service is good so you have nothing to lose plus even free clubcard points for using the service online to!

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                13.07.2009 12:04
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                Rent titles!

                With Tesco DVD Rental their service is powered by Lovefilm which means the titles come from Lovefilm but the difference is you are registered on Tesco and the package is different to. My 3 month trial with the website went all fine and smooth.Ordering DVD rentals for me was done on a Monday and the titles would come through my letter box by Wednesday. Some titles though at times would turn up a little late by a day or so.

                The discs are not in the best of conditions as some titles are very badly scratched which you need to be aware of.Some of the discs were even unplayable now is this because LOVEFILM send Tesco their bad titles to give customers and keep the good ones them selves!

                Reported this matter to Tesco a few times and they sorted the problem out for me straight away. Tesco has been very friendly with their customer service and even offered me a few extra free days with my free trials at times to.I think their customer service on the website is very good as they are really friendly. You can also pick up clubcard points for using the services of their rental service.

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                • More +
                  18.05.2009 12:05
                  Very helpful
                  (Rating)
                  1 Comment

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                  Try the 3 disc 3 month trial and save £43.98

                  I got a 3 month free trial for this service, with a code I found on the moneysavingexpert.com website. A brilliant offer considering you can choose up to 3 rentals at a time, included in your free trial package.

                  The sign up process was quick and easy, though you do need to give your card details in order to access the free trial. Though I suppose it's fair enough.

                  You can search from around 56,000 titles, which includes many obscure and hard to find DVDs. There is a range of genres, and includes TV series (which they are careful to send you in the correct disc order) music, sport, world cinema, but doesn't have an adult category.

                  The site is easy to use and you can create a list of films you'd like to rent, including it's priority, so if they have it in stock you can be sure to have your favourite DVDs sent out to you sooner. You can also see a list of 'coming soon' releases which you can pre order.

                  After you have watched the DVD you can rate it out of 5 stars and leave a review, so other customers can see what you thought of it before they rent.

                  When you are sent DVDs they are posted first class, usually on the first day you sign up, or the day they receive your last rentals. The envelope they send the DVDs in also acts as a freepost return envelope, so you don't even have to pay for postage. They send you up to 3 discs in the same envelope, if they send more than 1 at a time they will include another return envelope so you don't have to send them all back at once.

                  I have received a cracked DVD, which I sent back as requested, placing a tick in a box on the outside of the envelope. They sent me an extra rental in return and there were no questions asked.

                  If you want to cancel before your free trial, or at any time after you have signed up, I recommend sending your last discs back at least a few days before the payment date, and obtaining a certificate of postage from the post office free of charge, as I know of people who have had problems with Lovefilm when cancelling their subscription. Tesco DVD rental is part of Lovefilm, as most of these companies are, so if you have had a free trial previously you won't be eligible. However if you have moved house AND changed your card details I believe you may be able to.

                  Overall a great service - fast, reliable and good value. The selection is great, a little overwhelming perhaps, but if you're stuck for something to watch you can easily find something on the website that you'd like.

                  Here is a breakdown of the different packages fees once the free trial has ended. Note that if you sign up from the site directly,you only get a 14 day free trial, but search around (moneysavingexpert.com is a good one for offers) you can get up to 3 months free, free gifts, or even money.

                  Package Rentals per month Disc at home Free Trial? Postage Monthly Fee
                  DVD - 1 Disc unlimited Unlimited 1 14 days FREE Pre-paid 1st class both ways £8.78
                  DVD - 2 Disc unlimited Unlimited 2 14 days FREE Pre-paid 1st class both ways £11.72
                  DVD - 3 Disc unlimited Unlimited 3 14 days FREE Pre-paid 1st class both ways £14.66
                  DVD & Games - 1 Disc unlimited Unlimited 1 14 days FREE Pre-paid 1st class both ways £9.76
                  DVD & Games - 2 Disc unlimited Unlimited 2 14 days FREE Pre-paid 1st class both ways £13.68
                  DVD & Games - 3 Disc unlimited Unlimited 3 14 days FREE Pre-paid 1st class both ways £17.59

                  Tesco Value Packages
                  Package Rentals per month Disc at home Free Trial? Postage Monthly Fee
                  DVD - 2 Discs per month 2 1 1 discs FREE Pre-paid 2nd class both ways £3.88
                  DVD - 3 Discs per month 3 1 2 discs FREE Pre-paid 2nd class both ways £5.85
                  DVD - 4 Discs per month 4 2 2 discs FREE Pre-paid 2nd class both ways £7.32

                  Comments

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                  • More +
                    24.03.2009 14:35
                    Very helpful
                    (Rating)

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                    Try it.

                    I signed up to Tesco dvd rental on a free trial offer for three months. I have the package which allows you to have three discs at home at a time, including games rental. I found the sign up very easy to use - even if you are signing up for a free trial they have to take your card details. So if you only want the trial I strongly advise you write down the date your trial expires as in order to cancel you have to have sent all discs back to them before they can process the cancellation. If you still have discs at home on the day your free trial expires you will have to pay out for a months subscription and your card will be charged.
                    You search for the films you want online, and then click "Add" to add them to your rental list. You can prioritise certain titles in your list by using the "Priority" settings - you can give each title High, Medium or Low priority. They say they will send you out your high priority titles first, providing they have discs available. If there is a likely wait for a title you have in your list they will tell you, and specify whether it is a short or long wait!
                    They have a huge range of titles online, and you can search by actor, title, or browse by genres or collections such as "100 must-see movies". You can also add pre-orders to your rental list, so that when the disc is released you'll be sent it.
                    The basic jist is, you pick the films, and they send them to you. You take as long as you want to watch them, and when you send them back they'll send you the next one (providing you have titles in your rental queue). There are no late fees, and you don't have to pay postage either way. The discs are sent to you free of charge, and they include pre-paid return envelopes with the discs for you to send them back in.
                    They do several packages, including pay monthly and pay as you go. The pay as you go ones are cheaper, but often only allow you one disc at home at a time unless you pay a bit more. Also with the pay as you go packages the discs are sent out to you second class, so you have to wait a bit longer.
                    You can view your account online and see what discs are being sent to you next, and manage your rental list. I think this is a brilliant alternative to Blockbuster, where they charge you up to £5 for a new release dvd which you only get for one night!!

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