virgincars.com Reviews

Like one of the other members of this site, I ordered a VW Touran in January of this year and paid an immediate non interest-bearing deposit. The car was due for delivery on 3 May, a wait of 14 weeks. Unfortunately a week before I was informed that they had a problem with their supplier and were having to re-order the vehicles. The expected due ...  Read the complete review

I ordered a VW Touran from Virgin Cars in February as the price was cheaper than a dealer and they said they would deliver within 8 weeks. But then everything started to go wrong.... I received one phone call from the virgin cars customer service people telling me of an expected delivery date - this was the first and last tine ...  Read the complete review

I recently finally recieved my car after waiting over a month. They pestered me every day for my money and then went quiet. After numerious phone calls from myself i finally got a registration number, but did i get a car? no just empty promises ,like were waiting for the car to be delivered ,we will ring you back tomorrow, it should be delivered ...  Read the complete review

I ordered an new Audi A3 on a 4-8 week (estimated) delivery date. At week 9 and after receiving no calls from the sales staff I enquired as to the whereabouts of the vehicle. It took over 10 days of constant calling to be finally told that I had a further 8 weeks to wait. I am now entering week 18 of my 4-8 week order. Virgin Cars still can not ...  Read the complete review

Having recently bought two cars, one from Jamjar, which was a desaster - one from Virgincars, which was great, I can only recommend the latter. They really succeed in customer service (I am not an employee and I can't stand Richard Branson, so this is no plug!). They take care of you from the word go, sending you a detailed welcome pack, ...  Read the complete review

I ordered my new car, a Ford Mondeo 2.0 TD Ghia, from Virgin cars just before christmas. The price of the car is probably the best price from any import dealer, you get a three year warranty and a years roadside assistance, the same offer as any UK FORD Dealer will offer but saving a massive 26% off the price. I was quoted 19 ...  Read the complete review