Amazon is the biggest department store in the world. It literally sells everything you could ever need. I think it started as a bookshop, but now sells everything!
The customer service is usually really good. If you order then the things are delivered really quickly usually, and with the new Prime membership you can get free next-day delivery on many items. Often delivery is free, or you can combine smaller items to qualify for free delivery. It is worth signing up for Prime free trial if you're after lots of things to be delivered quickly.
I have had to complain a couple of times with products I have bought off Amazon, and I have always found the customer service to be quick, efficient and helpful. My issues have always been rectified quickly and to my satisfaction.
It is often cheaper to buy from Amazon than elsewhere as they can buy in bulk.
They also have a marketplace section - this is where vendors from around the world sell on Amazon's platform - so you can buy from manufacturers in countries like China. You're not buying direct from Amazon, but the service is just as good and quick usually. You can also sell on Amazon Marketplace if you want to - I use it to sell old books.
The only downsides two Amazon are: 1. you can't touch or see goods before buying them. 2. You have to post stuff back if you wish to refund it.
Also, there is an increasing feeling that Amazon and other such multinationals are destroying the local high streets and smaller vendors. However, whilst this is undoubtedly true - unfortunately that's just the way it goes. And sometimes you just can't beat the convenience that ordering online brings.
Amazon is simply the simplest way to find almost any product imaginable. The fact that I can be sitting on a train or bus commuting to work and quickly and easily order something I may have just realised I need on my phone through their easy-to-use app is extremely useful. The selection is simply amazing and will often exceed any need the average shopper may have. I like the fact that you can find unique items on amazon, especially when it comes to home furniture items. The fact that many stores stock bland and repetitive furniture designs makes creating a unique look for your home very difficult. Because of the massive range of products available from amazon by third party sellers I can often find very interesting takes on design, and, most importantly at prices which are far far below those which one would expect for similar "craft" design pieces from niche manufacturers who only sell through premium physical store channels.
The whole order process, from adding products to your basket, to saving them to your "wish list" for possible purchase later, all the way through to selecting a delivery address and a payment method simply could not be more intuitive or straightforward. The fact that you can also enable "one-click" ordering is also a major bonus in today's age where time is increasingly tight and I do not want to waste it on re-filling out online forms every time i want to order a product.
The vast availability of User reviews of products is also extremely helpful and the sheer depth and variety of the reviews I can consult before deciding on buying a product really is invaluable.
Amazon is my bible for shopping. I know that if I search a product I will find it on amazon; from Head Gaskets to Cereal Bars and make up. Amazon nearly always has the lowest prices online. The cost of their shipping is either low or small with items arriving well packaged and in good time. Returning items to amazon is super easy with no fuss or hassle.
If you buy certain groceries for example protein bars, you can have these delivered at regular intervals and receive 15% off, which is a fantastic deal. I love being able to preorder items so that they arrive on their release day. Amazon makes my everyday life so much easier and a lot less stressful.
Amazon is my first port of call for any online purchases.I have used them in excess of fifty times in the last year or so and they have never let me down with anything. There is a huge range of products and I have always found the delivery dates quoted have been very precise. If you are wary of online shopping and have not tried it yet, this would be a good site to dip your toe into. When using this site it is usually best to stick to products that come directly from Amazon as this seems the most reliable. I have used the Amazon retailers too and have not been disappointed with any item I have received although the delivery dates on some of these items have been a little longer.
The packaging on all deliveries is very secure items are wrapped in brown paper and come in cardboard boxes with the Amazon branding on. Usually inside the packaging you get vouchers for things like Go Fresh or a wholesale wine retailer which may come in handy for some people but I have never used them. I have never received a faulty or wrong item so do not have any experience with the returning things but Amazon do have a returns policy so if something doesn't fit or is broken it will usually be replaced. Amazon also sell a "prime" service and I have used this too. This is an ongoing monthly fee that allows you to have free and fast delivery on any items you order this is great for times when you know you will be ordering lots such as Christmas or those months when you have a lot of birthdays.
I am a big fan of amazon. I don't really buy anything without checking on the site to see if they have it for cheaper, which they generally do. I can easily while away hours perusing the hundreds of thousands (if not more) of things that they sell. It is mind boggling just how much they do sell, you really can get everything.
The brilliance of amazon is that it is all in one place and it is cheap. The fact that it is the forerunner of its kind means that it is the market leader and so has the most choice. This is good for grabbing a bargain, but is a blooming nightmare when you are trying to search for something specific. The ability to sort things once you have searched for something is severly lacking in my opinion, because there is just so much dross on there and the keyword match thing means that you get a lot of irrelevant stuff in your results. For example the search automatically defaults to most relevant, but when you change it to lowest price to highest price, a lot of cheaper items that have no relevence to your search come up purely because they have a similar word in the title.
Having said that, it is not enough to put me off using the site because it really is the cheapest and most comprehensive on the internet. It generally offers free delivery on lots of items, which is often a deal breaker for me.
Overall though, I would definitely recommend the site.
This has to be my go to shopping online destination! I can't count the number of things I have bought from this website. The fact is it's the most convenient place to do your shopping. Pretty much anything you can think of can be found here. It's so easy to find anything. Just simply type it into the search bar at the top and a list of items will appear, and if they have it, it will most likely be on the first page.
The last time I used this website I as able to order a DVD, clothes, a bag and some jewelry. The possibilities are almost endless! The best feature has to be their delivery. I have never waited over a week to have an item delivered, and that's for just their standard delivery, if you opt for a more expensive option you can get it to you the next day! Perfect for any last minute purchases for parties or Christmas!
The only thing to be careful of on amazon is that some products come from certain sellers who may not be as trustworthy. While it's not the fault of amazon on most occasions, sometimes products can be late arriving, or damaged but that's normally due to the seller, although this doesn't happen very often.
Overall, it iss a quick and easy website to use. It's very convenient, and has a wide range of products. If anybody wants to do shopping online, this is the place to look.
One of the online shops that I use the most is Amazon just because it sells almost everything that I could want under one roof so to speak. I also find the prices on Amazon to be amongst the most reasonable there is.
The site itself is so easy to navigate and the search bar at the top of the homepage 99.9% of the time takes me to exactly what it is that I am looking for without having to spend ages looking through each department. I love the layout and find it to be the most user friendly website out there.
You can find almost anything on Amazon from books and DVD’s to electrical products and even furniture, it really is a one stop shop. I find that the customer service on Amazon to be second to none and although the majority of things that I have bought there have been perfect there has been a couple of occasions where the item wasn’t really exactly what I wanted but they have refunded me with no problems whatsoever.
Postage is really reasonable too and for most things over £20 Amazon will deliver them for free for you. The free postage is a little bit slower than first class but most things still tend to arrive within a couple of days. I am a member of Amazon prime and I can’t rate it highly enough. For £79 a year I get unlimited access to Prime movies which is basically Amazon’s version of Netflix and the best thing I get free one day delivery on anything that is in stock. I use this service so often now that I wouldn’t be without it. £79 sounds a bit expensive but if you buy a lot from them then it is completely worth it and the movies and TV shows are extensive and easy to use.
As well as being able to buy things direct from Amazon they also allow other people to sell on the site and sometimes you can find things even cheaper. A lot of the times these third party sellers items are fulfilled through Amazon so you can still get the same excellent delivery and should anything go wrong with something that you have purchased from a third party seller then you are also protected under Amazon’s fantastic return service and guarantees so you know you won’t be out of pocket should the item not match the description.
Overall I can’t rate Amazon highly enough. I have used them for years and have never had any major problems with the site and find their customer service to be the best there is.
First I would like to say that Amazon is one of the best sites i have used and I am not just saying but talking from experience. As a buyer I don't know much but as a seller it has and is a good place to sell.
I started selling last year and I don't have much disafvantages to say.
One of the good things I like about eBay is that the way Amazon take fees. When listing the item Amazon will tell you how much fees they are taking and when the item sells the fee are taken straight away which is very beneficial unlike Amazon where they give you an invoice every month an you have to pay which means you won't how much is the fees until it is sold. By this Amazon makes it easier for and we know as a seller how much money we are taking in rather than working out.
Another thing I like is that the way it is set out and that the money will go straight to you bank account when you withdraw unlike Ebay where payment will be taken by PayPal and then they have there fees but in Amazon it is simple.
There is very strick targets which have to be met which is really good so we can be driven in one way.
On the buying side I don't know much because I do think that the products are quite expensive that's why i don't buy much from Amazon.
Time and time again I find myself browsing Amazon's website. No matter what I'm looking for, I have complete confidence that I will find it and more often than not at an incredibly competitive price. Previously Amazon was just resigned as being the website I would visit once in a blue moon to purchase that book everybody was talking about or that new DVD release I was desperate to watch. Now, it's my absolute number one go-to destination for my dogs favourite biscuits, that shampoo I really like, my nieces birthday presents and so much more!
With the somewhat recent introduction of Amazon Prime, my love and appreciation for the brand has only increased to a further extent. Being a Prime member brings me a variety of benefits, but my favourite of the lot has to be the lightening fast delivery I can attain. I can place an order on any weekday and Amazon will ensure it is safely in my hands the very next day. Also, To save the major inconvenience and quite frankly, sheer frustration, of missing your parcel Amazon also offer a service where they can deliver your order to a number of locations around the country. With thousands to choose from, you can be sure that there will be one in close convenience to you.
Amazon has gradually transformed itself from a steady online book store to easily one of the most successful and recogniseable brands in existence and this is a huge part of the reasoning behind it being one of my very favourite brands and one I would recommend to absolutely anybody!
Amazon is now part of the very fabric of the retail experience and we shop there with confidence now. We know Amazon prices are competitive rather than the best around these days and the postage & packaging on top for orders below £20 means you could buy most of this stuff on the high street for the same price, if not cheaper. But the fact we are used to trusting Amazon and they have our credit card digits we just keep spending there. Rather surprisingly, even though it generated $14 billion dollars sales world-wide it doesn’t make much profit, and when it does, it tends not to want to pay any tax on it. It does try to run at a loss in various countries so to avoid that tax though. Amazon income in the U.K. is around £3 billion pounds a year but because all sales go through their Luxembourg office they generate just £147 million profit in the U.K. They basically don’t want to pay tax here because they employ lots of people in the U.K and know the government back off collecting it because of.
Amazon accounts for around 14% of all online retail visits in the U.K., Ebay the highest with 19%. But it accounts for 23% of all entertainment & electrical sales and the biggest reason that physical retail sector has been wiped out in our town centers. You have to track down your local Argos or walk to the out of town retail centers to buy a camera or computer these days. Without a car you are stuffed. Why not have it delivered free from Amazon is the answer. If you are poor and don’t have a debit or credit card I’m afraid you still have to buy your washing machine in cash and carry it on to the bus as Amazon don’t accept cheques and cash anymore.
Recently that free postage for orders over £10 moved up to £20 and that simply pushed up the prices of popular smaller gifts and orders and put people off. Amazon obviously hopes you buy another item to go above the £20 limit. Buying a new CD or DVD for £9.99 plus £2.75 Royal Mail postage isn’t worth it. Tesco’s entertainment sales surged once Amazon moved to £20 pound. I am primarily a gift voucher user on Amazon through online surveys and work so not too bothered about that. But if I was paying monthly interest on a credit card on Amazon purchases the goods would work out expensive in the long run and Amazon no value at all.
You can buy pretty much anything on Amazon these days and with clever algorithms and search facilities break down the brands, tech and price to your needs. I’m currently looking for a new smartphone after my Nokia 520 froze up for good and the search box enables me to narrow down to around 10 PAYG phones in my price and technology range. And that brings me to their refunds policy which is surprisingly polite. I bought this phone in July 2014 from Amazon retail and well passed its return policy in June 2015. But I tactically used the online Amazon help chat and explained the problem and asked where my nearest Nokia repair center is. But the Indian guy gave me the return label postage in my Amazon email bit for a full refund straight away. I was surprised to say the least as you expect corporations to block you all the way. Before you ask I went through all possible methods to fix it, including soft reset, hard reset and removing batteries and fitting a new digitizer screen. I have packed it up and sent it back with the printed off supplied paperwork and free postage barcode and expect £55 to be credited in my Amazon account soon. Maybe because I am a good customer they did the refund or maybe it was because it would be more hassle to all to fix the phone. Some companies will refuse returns and so refunds as they say things that could leak that they sent you in the post could leak on the return?
It was the same deal for refunds with Amazon Marketplace last month, which I also buy from, the shadow secondhand site on Amazon. I accidentally sat on my portable DAB player and wrecked the LED screen so it couldn’t tune channels. I emailed the private seller/company with a story about the screen packing up well outside the two week refund slot and they also gave me the full refund. It seems the sellers like the platform and can make a profit after Amazon take their cut. In return I bought the same item again from the same people for the same price. Both Amazon and Marketplace appreciate the need for good customer grace to keep you spending. Some of the deals on Marketplace are really good and car boot prices. You can get older popular box sets not seen on regular TV here like Entourage and Prison Break for less than a quid.
Amazons real value is for people who don’t like high street shopping and perhaps live out in the sticks or old or inform. The postie can deliver to your house, work or the local named drop off-point and you get your goods quickly. Sometimes Marketplace traders are third party types and thye don’t have the goods when you order and so you do have to wait longer. But if you order directly from Amazon they tend to be rapid. If packages are tracked you can sometimes follow their journey to your home. They will drop the packages next door without asking though.
On the whole the Amazon experience has been positive with me. I have always been able to return items for a refund and spent that money with ease on site, be it credit card (my new TV) or gift vouchers. Selection of products is good and rarely out of stock of popular items. Their buyers have got the supply and demand and range down to a tee. The big discounts and sale stuff comes from knowing when to move older kit on. Now is the time to buy a smartphone if you have not yet made the move.
The negatives are it’s yet another corporation destroying the town centers and high streets with unfair buying power and tax avoidance policy. Small businesses simply can’t compete and go must. Once you hand over your credit card numbers to online sites you are more likely to spend there. It’s easy in the comfort of your own home with a glass of plonk or can of beer in your hand to spend away, especially for single men and women living alone. Another negative is Amazon broad range tends to deter you from buying form other websites that may well offer you better niche deals. One thing is for sure. Amazon and the new mail order isn’t going away any day soon. It won’t be long before your neighbor is complaining that your Amazon drone delivery has landed in the wrong drive and waking the baby up.
Amazon is my go to website when I am looking for inspiration for pretty much anything. I even spend some time just browsing the categories and usually end up buying something!
Amazon sells pretty much anything you are looking for although sometimes the quality of items may be slacking slightly so it is important to make sure you read the reviews.They have such a wide range of products that you could go on one day to purchase a pair of shoes or clothes and then buy a garden shed the next day!
It is so simple to navigate the website and has a really great feature that sorts the categories. I usually sort by user reviews as this is a great way to see what products other people are finding great!
Amazon has a great 'save for later' option and if you have to come off the website, your item will be saved in your basket for you to buy at your leisure. This is great for when you may be browsing on your phone!
If you ever have issues with any products there is always an option to send them back. I have done this once and the process was so simple! Any products that are listed through 3rd party sellers have an option to contact the seller for any queries and I have also never had any issues with this feature either and responses have always been speedy.
It is worth browsing Amazon for any items you may have been interested in on other websites as sometimes Amazon may list the same product for much cheaper! You do, however, have to be careful with delivery costs so be sure to select 'eligible for free super saver delivery' if you do not want to pay sometimes large delivery costs!
I've been using amazon for a few years now and have never had any problems with receiving my orders.
The website sells thousands of different products, you can also become a seller using Amazon as your platform and create a business.
There are a few different aspects to Amazon that make it useful...
-Kindle store. This is one of my favourite places since I stole my husbands kindle. You can download hundreds of free ebooks wirelessly to your device or if you want to spend money there are thousands of ebooks available ranging from pennies upwards depending on the popularity of the authors, how long it's been published etc
-Wish lists. This is a really handy service that amazon have where you add products to an online list that you would like to have. Your family and friends can then see this and buy things off it so you get something you want for a present. Once a product has been purchased it disappears off the list so that you don't get multi buys.
-gift wrapping available. You can buy a product and there is an option where amazon gift wrap so you can buy a present online and send it straight to the recipient. This is really useful for far off loved ones.
One thing that I find however is that because it is so vast a website it can become quite confusing for someone who isn't particularly computer savvy like myself. The website is relatively easy to navigate but simple things like how do I empty the shopping basket now I don't want the item seem to elude me.
I think I was a little slow on the uptake with using Amazon and it is only in the last year I have become a little obsessed with it. And let’s face it there isn’t much that you cannot purchase from Amazon.
To date my purchases have ranged from cat food to new shoes! When looking to make a purchase now I will often find myself heading to the Amazon website before anywhere else or the trusty Amazon app on my mobile phone.
I find navigating around the website to be very easy with all goods in the relevant categories and a good filter to narrow down your search which can often return thousands of products.
One thing that I love is that if I do not want to purchase an item straight away I can add it to my basket and hold it for later. Or I can add it to my wish list which currently contains a large amount of cake decorating equipment I hope to be able to afford one day. Items that are held in my basket will generate alerts if the prices change which I find useful especially if the price drops.
I have always experienced good delivery times and no problems at all with any of the items I have purchased from Amazon. Everything I ordered before Christmas arrived in plenty of time and items have always been packaged very well. I have never had to return any items but I believe this is free to do and quite straightforward by taking items to your local post office or collection point.
I think the only thing to be careful about with Amazon is prices you can often find the exact same item offered at various prices from different retails on the site so it is worth taking your time to do a through search.
Overall I have always been very impressed with the Amazon website and find it easy to use from the comfort of my own home. I have never had any problems with anything I have purchased and would recommend it to anyone looking to purchase almost anything at all.
I am one of the people who rather likes to shop from comfort of her home than to be in overcrowded shops. And Amazon online shop is one of the places where I go most often. I really like it from the perspective of a buyer. I have a very large range of products to choose from. What I found out is, that prices for products are most of the time higher than on Ebay. I came to conclusion that there are two reasons: a) most British people use Amazon more than Ebay and b) there are not so many foreign sellers like on Ebay. Lets give an example: Nowadays a lot of little girls are crazy about the Disney movie Frozen. My little 3 years old cousin as well. She wished from Santa for Christmas a Frozen dress. I saw a beautiful one on Amazon for £17.99. I looked if I can find the same on Ebay and compare prices and I found it! For £5.99! Both with free postage. The only difference is, that Amazon dress was from UK seller and the Ebay one from a Chinese seller. That brings me to conclusion that UK seller bought a lot dresses from China on Ebay (or similar site) and sells it on Amazon for a ridiculous price. Smart? Maybe. But it is rip off for sure.
Surprisingly I still like Amazon. I would just recommend to people to check prices of items elsewhere as well. But shipping speed and customer service is, when I compare to Ebay, on higher level. So go shopping, but be careful on smart moneymakers!
Amazon is one of the biggest brands in the world, and an online shop where you can buy most anything.
It’s almost pointless explaining what’s good about amazon. The variety of stock they offer is mind boggling. I mostly buy films, books, video games and music from them, but have also used them for more expensive electronic items. Their delivery times are usually good, and downloads download immediately and without fuss. Their range of marketplace sellers offers access to items in other countries that would otherwise be more expensive to import (I buy a lot of DVDs and Blu-rays from the US. Amazon is easily the best way to do that.)
Their customer service is also usually excellent. The postal system in this country is far from perfect, and things do get lost occasionally. When that has happened, I’ve either been shipped a replacement without any hassle, or refunded if the item was no longer available.
With its huge variety and good customer service, amazon should be an easy five-stars, right? Hmm, well… not really. The last couple of years have seen a bit of a plummet in my opinion of them.
Their prices are far less competitive than they used to be, at least for Blu-rays. This may have something to do with the collapse of serious competition in the UK. Play.com basically stopped after the government closed a tax loophole, HMV went bust (and the rescued version doesn’t have an ecommerce site) and Sainsburys Entertainment switched to selling downloads only. Amazon is now routinely £3-£4 more expensive on all but the most mainstream Blu-rays, presumably in the belief that people will effectively be forced to buy from it. We are not – there are plenty of viable alternatives.
The other major problem is that deliveries are becoming less reliable. Amazon now has its own courier company, and while they do a lot of good things like delivering on Sundays, I’ve had a few packages which have been marked as ‘delivered’ but which never made it to my house. I’ve also been asked to take parcels for houses on the same street (I’ve always refused). Basically, if I order something, I don’t want one of my neighbours to get it. I guess it’s no secret that amazon doesn’t treat its staff very well; the downside of that is that it doesn’t really incentivise those staff to make sure customers get what they actually ordered.
Ultimately, amazon’s business model seems to be ‘drive everyone else out of business and then we’ll rule the world’. That sounds a bit dystopian, so I try to shop around a lot more nowadays. But I’m clearly going to continue to use them for a lot of things, and hope they’ll keep doing those things quite well.