* Prices may differ from that shown
I have been a regular user of Amazon for around 5 years, and I have no idea how I managed before- It is very rare that I cannot find what I want, and the prices are generally the best that can be found online, although I do always check other distributors just in case. and far outstrrip the high street for value for money. Although you cannot actually feel or touch the product, there are nearly always a selection of reviews made by ganuine Amazon customers, giving their opinion of the product, much like you will find on this site. Out of the hundreds of items I have purchased via Amazon, I have only been dissapointed by the product one time. A large majority of the products come directly from the Amazon warehouses directly to you and the postage will be free of charge. If the product is coming from an independent Amazon seller, you may have to pay postage, but this is clearly displayed. Once you have opened your personal Amazon account, the whoie experience is very easy. You search for the product you want, look at all the different options available, each with their own photos, description and reviews. the full price plus postage costs are always shown before you make you selection ( with many items postage free). Once you have made you choice and placed it in your online basket, you can choose to carry on shopping or go straight to the checkout. This again is very easy, you choose the address you wish it to be sent to from a list of previous contacts or entering a new one, choose whether you would like to add a note (if it is a gift) or even have it gift wrapped ( for and extra fee) , then you choose the method of delivery between 1 and 5 days usually. The final step is to pay for your items. You are regularly reminded of the total of your purchase, and given the oportunity to edit or delete items. And on the final confirmation page, you will have a summary of the postal address, the billing address and the full total of the purchase including postage if applicable. The products I have ordered in the past have always arrived within the specified time period, sometimes early. They are also always extremely well packaged, sometimes excessively so, but at least your new purchase is protected.
I've been an Ebayer for years and wish I started using this website sooner. I always find Amazon so easy to use. Whenever I search for a product on google 90% of the time amazon comes up and is always the cheapest! The website is easy to use to search for a product straight up the price and the description of the product you're viewing. Simply add it to your bag head straight to your basket which is easy to find - continue to pay for the item and select the FREE delivery and within days the item is with you. I've bought a few products from amazon and haven't been disappointed so touch wood I never have any problems in the future. It's just as simple as that. Searching on the website is easy it is separated into categories so even if there isn't something in particular you want you can just browse away and grab some bargains!
Thanks to writing reviews on Dooyoo.co.uk I receive rewards for writing which I really enjoy. I usually opt to cash out when I get up to £20.00 and receive an online code via my email to tap in and spend on Amazon.co.uk. What Is Amazon?: Amazon is an online store which pretty much sells everything you can think of from socks to power drills. The beauty of this site is that although you can buy new and unused goods most of the time you can purchase used items from people who also sell on Amazon which is what I opt to do with things like dvds and books as huge savings can be made. I have never sold on this site personally so I really can't comment on that but do know its easy to set up selling on here and you pay a fee for doing so. How Simple Is The Site To Use?: Very. The process of signing up is simple. You do have to fill in your bank details and your ready to go. You buy items via using your bank account, paypal or voucher. You can have items sent to your home address or opt to send them to other addresses (I have sent items to other people and its been very easy to do so). On some items you can pay about four pounds and get next day delivery however most items I opt to purchase take about 3-5 days with normal delivery unless otherwise stated. What Have I Bought?: I have bought hundreds of items from this site over the past few years. I have bought over 20 recipe books, about 300 dvds and over a 100 cds. I have ordered tools for my Stepdad and a workbench. Three stereos, a microwave, tv, dvd player, Christmas decorations, cat food and cat toys, hamsters cages, lots of make up, jewelry....... really allsorts. Any Issues?: I have ordered things that haven't arrived a couple of times however this hasn't been as issue to be fair. The items were not from Amazon themselves but from online sellers who pay a fee to sell through the site and actually from China both times. I have to admit though its simple to get your money back and all I did was contact the seller to ask where my items were and both times I got no reply and then I filled in an online complaint form and requested the money back and both times the money was given back to me with no further contact with Amazon, the money was just put back within a day! The other thing that is good is that once you have had your experience of dealing with Amazon or independent sellers you get to leave your feedback and rate your experience which I think is great from my buying point because it allows me to check that other people have received what they ordered but also that it arrived in good time and that the item was as described. I do know people who have sold their items on there though ho are not happy and feel that their ratings were sometimes undeserved but of course I don't sell. Overall: I absolutely love this site. Searching on there is simple, fast and easy. I can add to my wish list things I spot that I want to buy when I can afford them which again is simple to add and delete from and also Amazon do show me items on my log in that they think I may be interested in which is chosen from items similar I have been looking at which is great because I'm introduced to things that sometimes I haven't heard or thought of. I find that most of my dvds cost me just £1.25 (used but in great condition and including postage and packaging) as well as the majority of my cds costing that and with no shops on my local highstreet anymore that sell older dvds and cds this is brilliant for me! The only issue that I have with this site is that I tend to buy alot more stuff through my browsing than I used to but really some of the savings I have made on things has been amazing! Really though I find that Amazon is usually cheaper on many things than anywhere else and I always price compare on Amazon before buying from anywhere else now and I cant rate Amazon highly enough, it really is just brilliant! This review is also posted on Ciao under this same username.
I have used amazon for a while and it is great. It sends you everything you order as quickly as they can and it is all in great condition. I always use amazon and always will. It helps me with the smallest problems to the biggest, Amazon is amazing!!!
The changes that Amazon have seen over the years have been paramount, starting off as an Online Book Store they now have everything that you could wish for in one handy place from hat stands to dining tables, dog collars to play pens, toys to perfume, bedding to wall art - literally anything you could think of you will find on Amazon. I have bought possibly 100+ items off here in the last couple of years alone and absolutely love the simplicity of making a purchase. You are shown the best price, customer reviews, product descriptions, payment options and delivery options before making a purchase. Once confirmed you receive an email with your order and tracking number, you can also check your Amazon account for where your order is upto, whether it has been dispatched etc. Many businesses now use Amazon to sell their wares and is the Online shopping phenomenon is huge they are all extremely competitive meaning you are guaranteed to receive a good service as a bad review from you on their page could make proposal customers shop elsewhere, they do not want this so will do all they can to accommodate your needs. Speedy deliveries, Excellent Customer Service and low prices are guaranteed on this website. Love it!
**Introduction** I have used amazon for years now and must have bought well over 100 things, Everything from albums to dvds to headphones and other stuff. I currently have amazon prime which is a great tool which I will go into detail about later in this review. So what is amazon.co.uk? and Why do I like it so much? Well it's one of the biggest websites around and has thousands and thousands of different items to sell from Audio/Video to Beauty and fragrance to all sorts of other goods. First I will go into detail about the layout of the website which I think is one of the strong points. **Layout** This is one of the things that I find very helpful about the website, It is easy to look around as all the various sections are clearly laid out in menus which have sub menus, for instance if you are looking for a DVD it will show you all the various genres of film available or male or female fragrances when it comes to perfume or aftershave etc. There is a clear search bar which is on the homepage and every page which has an item on it. Simply search on this and you will find what you are looking for. Like google you will see options come up when you are tying something in which allows you to find what you are looking for more easily and more quickly than you might have to without it. Ideal when buying for someone else. **Prices and Value** You can buy all sorts of things at decent prices and you should find plenty of items in stock for anything you look for. It's worth looking around for the best deal and not necessarily the lowest price that you see as some items may take a while to arrive so it's important to look at the feedback of the seller and the condition of the item if they are used. Amazon prices are amongst the best on the Internet when it comes to many items and it's worth looking around on here before buying a considered purchase or you just want to get the cheapest price if you buy a lot of cds or dvds for instance. It's worth going for amazon prime if you want to save money on delivery, that's only if you buy a lot of things on the website though. **Buying from Amazon** This is really easy and hassle free, You simply sign up with your email address and then once you are logged in you can enter your relevant details and it saves them for when you need them when you are placing an order. There are various delivery options and you will be advised in how long you should expect to receive them. I have bought many CDs from amazon and they have arrived quite quickly but it depends who you buy them from as like ebay there are various Companies and also just one person selling their old or unwanted items. **Your Account** This is where you can update payment details and look at your buying history, It will also show your delivery addresses and many other options regarding your amazon account. It's easy to use and navigate through different sections and options and you can easily change things if and when you need to. Here you can review your purchases and when logged in you will see whether you have purchased an item before, This is handy if you have a joint account or if you need to buy a new thing that you had bought previously like a remote control or something that you might need more than one of. You can also rate and review products when logged in so you can have your say on things which you have bought on amazon in the past. **Overall** I believe that amazon is a really great website for those of us who want to buy things online and get the best deals. The amount of music I have bought from amazon over the years is massive and I have saved quite a bit compared to if I would have bought them all in store and the great thing about somewhere like amazon is you can buy the rare stuff that isn't available in stores. There are so many great things about amazon that to pick out one or two would overlook several others. I will continue to use it a lot and take advantage of the free delivery from amazon prime. All round it's a fantastic site which is a must for any Music lover who likes to have a physical copy of an album rather than an Itunes download.
History Amazon began in 1994 by Jeff Bezos in Seattle USA. It did start off as an online book retailer however it has since grown into something much bigger and pretty much stocks anything you could ever want. Amazon sells all over the world, I currently use the UK version and have been a member now for about 3 years. Homepage The UK Amazon homepage does change quite often. It will display the current offers, deals and saving as well as items you might be interested in based on search history or wish list. At the top of the page you can shop by department or simply search for an item. We all have our own ways of searching or browsing for things, if I know what I need I simply type it into the search box, other times I might browse a department if I need ideas or inspiration. Departments Amazon sells ALOT of stuff however departs include - Toys, Children and baby (Wide range of toys, baby gifts, baby accessories etc) Books (physical books to buy, kindle editions) Kindle (different types of readers and accessories) Car, motorbike (car and bike accessories) Grocery, health and beauty (food items, perfumes, toiletries etc) Clothes, shoes and Jewellery (all age ranges for clothing and shoes, luggage, hangbags) Music, games, TV and Movies (DVDS, CDS, downloads, Blu-ray) Home, garden, pets and DIY (Kitchenware, furniture, outdoor items, lighting etc) Sports and outdoors (equipment, fitness etc) Electronica and computers (cameras, DVD players, TVs etc) Digital games (App stores) MP3 Downloads (Music) Amazon as you can see does sell a wide range of goods, these come from UK as well as other international places. They have their own distribution centres for items they stock direct as well as other online third party sellers (TPS). The TPS can be small business to much bigger ones, some companies sell on Amazon as well as their own web page, an example of this is Yankee Candle. How it works To buy from Amazon you need to sign up, now the sign up process is quick and easy, once you have done all this you have then created an account, here you can make any amendments to your address, card payments etc as well as review your ordering history, track orders, leave feedback, contact the seller etc. Creating an account is good but also "dangerous" if like me you are prone to spending Amazon do make it so quick and easy to buy items, a few links and before you know it you've made another purchase! Delivery Delivery costs, if applicable are usually given next to the item price. Its up to you if you feel the delivery cost is worth it, however if you order several items from the same seller most often the charges only apply once. Most items are free delivery so it does depend on the seller and/or item you are purchasing. The length of delivery will range seller to seller however some are good at offering next day, at a cost but if its urgent then the next day delivery is possible on some items. Ive had a mixed bag when it comes to delivery of items from Amazon. Amazon themselves use Yodel, possibly the worst courier company known. Yodel are known for leaving packages in bins, hedges, out in the rain etc so if you do order from Amazon direct and its a fairly large item do try if possible to get it sent to an address which has somebody in during the day, I personally haven't had much of an issue with them but others have so its an important point to remember. For other sellers the delivery mode and courier will vary, as a general rule expect small items (small to go through letter box) to be Royal Mail and bigger items tend to be courier but again it will vary depending on seller. Things to remember/useful information As an account holder it is very helpful to set up a wish list. If Im browsing and see an item I like or think would make a good present and it doesn't need to be purchasing straight away then I stick it on my wish list. When you are logged into your account you can view this wish list at any time and its really useful for reminding you of items you liked and more importantly keep an eye on the price as it will tell you if the price has gone up/down so you can buy when you feel its at its best price. You can have more than one iwsh list if you feel but I just stick it all in the same one! Delivery charges, now I've mentioned delivery above but I wanted to state an important thing with Amazon deliveries that I've discovered. Some items that have free delivery are based on standard carriage and take longer to arrive, the seller might offer a quicker delivery at a cost, when ordering Amazon will most often than not automatically select a payable delivery fee, now you can change this before ordering and you will not be charged but ensure than before ordering the delivery you want (if its standard or next day) is applied and you are not hit with the unexpected charge. Items and sellers as a whole do have useful reviews. Just like we review items on here some account holder review items and sellers on Amazon, these are very useful when buying an item, some sellers will have bad feedback so its up to you if you feel its worth the risk, however I have not come across a seller on there that has let me down, even with queries they have all been resolved very quickly. Deals and prices on Amazon change very often so its good to browse about often. They have for the past few years done a "black Friday" normally in December time which has good deals on items such as gifts and electrical, its worth looking at that if you are keen on a bargain. If you are looking for an item but it isn't on Amazon, do check back as a seller might begin to stock it. I think that the range of goods has grown quite a bit recently. With regards to the prices, most of the time they are the best around, but sometimes they are not so try to look at other web pages and/or in store to ensure you get the best deal. Overall I know Amazon have been in the news regarding corporation tax, I'm not here to debate this side of it I am merely giving my views as a user of their webpage. Overall I do love Amazon, I think its easy and simple to use and in these hard times they do offer good prices for a lot of the items sold on there. I personally could spend hours on here searching and browsing for things and as a whole my experience with them and TPS is good, any issue Ive had is dealt with straight away. Its worth a look.
I have to admit i'm a bit of an Amazon junkie. I like looking through different things they have to offer, I love the 'recommended for you' that comes up on the page based on previous purchase and I have about a million things saved in my basket. I clearly don't get out enough! I think I probably used to spend most of my card earned cash on Amazon but I have cut back drastically (haven't we all!!). There are some things I like though. Subscribe and save- I like this feature which they now offer. It means that some regular items (mainly cat food) I can get each month delivered with a 15% discount (for having 5 different items delivered) without having to worry about it. I have started adding other things now such as shampoo, razor blades and dishwasher tablets! You do have to be careful not everything is a good deal and I certainly wouldn't advocate regular grocery type products as they are invariably cheaper in the supermarket. Trade in- have used this a couple of times for old games. Yes it is a bit of a pain putting them each in but trade in value can be higher than other sites and I haven't had a problem.....yet. Kindle- I am afraid i'm a sucker for books and when the kindle came out I said no way am I getting one, I love the feel of the books turning the pages blah blah. Yes that's gone out the window now, I am a kindle convert. Gone are the paper books. So now I can't help having a look on Amazon (yes probably every day) to see what the daily deal is and if there's anything that looks interesting. Christmas- I'm sorry but I'm getting too old for dragging round the shops Christmas shopping so if you can't get it on-line, you're not getting it. Amazon was made for Christmas shopping, everything in one place for a good price. The bad things- yes there are some too. Delivery is one, I'm sorry but I shop on-line to get it delivered not to go traipsing round post offices trying to pick up my parcel. If I'm not in leave it in the shed for goodness sake! Also tax avoidance, I work long hours and expect people and companies to pay their fair share of tax like I have too shame on you Amazon :(
With Britain estimated to spend 87 billion this year (International business times) Online shopping has become a way of life for many of us. One of the largest online retail sites is Amazon. Amazon is an American company that Jeff Bezos founded in his garage in 1994, beginning as an online bookstore. The name was picked (according to Wiki) as it started with an A, as the intention was it would alphabetically appear early when searching, the Amazon being picked as it is the biggest river in the world and the biggest was what they wanted their company to be. It has been involved in many controversies, including being accused of anti-competitive behaviour, having book titles including paedophile and animal cruelty, remote deleting of kindle content, tax avoidance and poor treatment of workers. Saying that, I do use Amazon quite a lot... More so nowadays with many survey and other money making sites having the option to be paid in Amazon Gift Certificates. When receiving a gift certificate, in seconds I can cut and paste to my account, with the balance instantly updating. My goal this year was to use my Amazon money for predominantly Christmas gifts, buying small items all year round. The variety of products available seems to have increased incredibly, its departments including electronics, clothes, toys, shoes, jewellery, DIY, even car parts. Its easy to navigate, with quick search functionality. I have various habits in order to ensure I get a good deal. 1. Always double check prices elsewhere (ie Ebay and other online sites), I recently bought cushion covers for a pound less each on Ebay. 2. Always check the postage. If its eligible for free delivery, make sure the correct option is ticked or you'll pay for it. 3. Via Money Saving Expert under shopping tricks, you can access Amazon bargains, by creating your own Bargain searches. 4. When I want something, I place on my wish list, and write in the comments the current price. I then watch it go up and down in price. If I have time I will wait weeks before it reaches the optimum price to buy, keeping track of prices by adding each change the new price in my comments. I know others use camel camel to do this. 5. Even the most random items can be bought for often far cheaper than the shop prices and some cheaper products can be "added on" to others to save postage. 6. Freebies can be had with the free kindle books I do love receiving parcels (the child in me) and fortunately I have a lovely post lady who leaves my parcels in an agreed place when I am not in. I am awarding Amazon 4 stars, it loses one star for its various controversies
I never usually use Amazon and tend to make a lot of my online purchases on Ebay but I like to get a voucher from Dooyoo rather than waiting to make it to £50 as I feel less guilty spending a voucher than I do cash aha. I have used two or three amazon vouchers from Dooyoo now and can say that I'm actually quite pleased with Amazon. You can browse on Amazon without logging in or signing up but if you wish to purchase anything you do need to create an account. This doesn't take long and is quite simple to do. Once done, you get your person login details and you address is saved so you don't have to put your postage details on everytime you buy something. In order to create an account you will need to have an email account so they can send your confirmation and order details to you. The website layout is clear with lots of headings on what you can search for. There's a search bar where you can search for specific items or tabs that allow you to search by department i.e homeware or for Her. One thing I have noticed is the large array of products that they sell. There's allsorts on there! You can buy anything from electronic cigarettes to blenders and socks. It's a great site to use around birthday and christmas times as theres a lot of nice gift ideas on there too. I bought a lovely wall vinyl sticker saying Sweetdreams in large cursive font to go above my headboard for just £3.50. A lot of products on the site are priced really well and if you shop well, you can get a lot of bargains. There was a lovely Firetrap t shirt that I saw last night that was £26.99 now £5.50. You do have to shop around on there a little bit though, I found some products that were the same but considerably more expensive so when I find something I like on there, I shop around and see if it's on the site at a lower price before I buy it. When you find a product that you want to buy, you can scroll down to read a description of the item as well as other peoples short reviews on the item. I've been put off buying items I would have bought by reading some of the consumer reviews that speak negatively of the products. There's a good sized picture of each item that you can click on to enlarge and a lot of products have more than one picture of different angles allowing you to see what you're buying. When you decide to purchase a product, you click add to basket and can carry on shopping if you wish. I like this as you don't have to stop shopping to sign in or go to your basket unless you're ready to do so. Once you've finished shopping, you click on your basket to view your products. Here, you can change the quantity of each item, check postage charges and continue to a summary page. I had to go back as I didn't realise you can select different postage options. You can choose to pay more for express delivery or keep it standard. I had to access my email and add the gift card balance to my account. Once I'd done this, I checked my order, clicked my address to confirm then used the balance from gift card to pay for the purchases. It was really simple and quick to do. Overall, Amazon is a good site for shopping. There's a large variety of items on there and if you shop wisely you can pick yourself some bargains up. Delivery on my last order a few months ago was really quick and came about five days after I'd ordered it. They'd packaged it suitably and discreetly so there was no invoice or anything on the outside. I'm impressed with Amazon to be honest, the site is simple to use, registration is quick and easy to do as is the shopping. I'd be more tempted to use this now I've encountered it a few times as I think you might get a few more bargains on here than you do on Ebay.
Amazon is one of the biggest on-line retailers - almost one thousand reviews on Doo yoo reflect that. There is probably not a lot that I can add to understanding the buying experience however, I recently tried an Amazon service that is new to me, and probably less well known than the selling side, Amazon trade in. This is what this review is about. **What is Amazon trade in?** Amazon trade in is a service where you can exchange eligible DVDs, CDs, video games, electronics, and books for an Amazon gift card. The service is operated by a third party but fronted by Amazon. Amazon claim that over a million items are eligible for the program. **How does it work and what can you sell ..... part a) the theory** There are four stages to the process. 1) enter your book, DVD, CD or game 2) get a price 3) print out a postage free label 4) pack and send .... and await your credit. So, there is none of the pain of e-bay bidding, fees and calculating postage. **How does it work and what can you sell ..... part b) the practice** I came across Amazon trade in because I wanted to sell some books. I had a selection of academic texts, biographies and fiction. My clue should have been that a few weekends before I went on to Amazon I took one box of lovely clean condition novels to a car boot and no one so much as picked one up out of the box. So, I took my books home and entered the titles in to Amazon trade in. I'm sure I don't have eclectic taste but fewer than one in 20 books I entered was actually wanted by Amazon. To give a flavour of what was rejected, I had a hard back collection of Booker prize winners and not one was wanted. My guess here is that there is simply an over supply of these editions. I also had some older, but classic texts - for example Bowlby's theory of attachment which will not have been updated since he wrote it. Again, no offer was made for these. Other texts were rejected as they were the wrong edition - only the most up to date copies are wanted. A similar thing happened with some novels - right story but wrong publisher, edition or picture on the front. A couple of other texts I had to withdraw when I realised on the check out page that books are not acceptable if they have a name in the front. Once one or two were accepted I became a woman possessed determined to add some more copies to the pile to make the whole exercise seem worthwhile so i spent the best part of an evening banging in ISBN numbers with a huge pile of rejects and a small pile of accepted editions next to me. Unlike some other sites, there does not appear to be a minimum amount you must reach in order to trade. So, in brief what was accepted was a biography of Walt Disney that I think I paid £1 for (offer £2.56), a huge medical text book (£6) and a few novels (20p - £1.20). In total an offer of £11.50 was made with the proviso that all my books must be in good condition otherwise they would be rejected. I was asked to indicate whether, in the case of rejection, I would like the books sent back to me. There is no cost to ask for this option so I said yes. So, I printed out my label, wrapped up the books and sent them off from the Post Office the next day. The rest of the unwanted books went to Oxfam. At the Post Office I asked, out of interest, how much the parcel was costing to send and was told £15.50. Wow. No wonder they are selective in what they will accept. There can't be a huge profit margin here. Within two days I had an e-mail acknowledgement that the books had been received and that one of the six had been rejected. There was an e-mail link to find out why. It said 'pages damaged'. Two days further on and the rejected book popped back through my letter box. I have just skimmed through it and couldn't see a problem. Gave it to my other half and he has found a small water mark on one page. Fair do's - the t&c's state 'no water marks'. **Alternatives** Before selling on Amazon trade in, I looked in to some alternatives. One was webuybooks - unfortunately they did not want a single one of mine. Another was Zapper, again no joy. For DVD's and games there are more alternatives and the Amazon experience might be more productive. It's also worth noting that what is being bought changes on a regular basis to reflect supply and demand. Other alternatives are to sell on e-bay. As already mentioned, this can be hard work over a longer time period. I did check some of my titles on e-bay and they seemed to not be selling with a starting price of 1p. If you don't need the money for yourself, the best way to make money from your books is to donate to charity shops, particularly oxfam who have specialist stores and can get the best price for them for a good cause **Recommendation?** Well...... tricky. I got drawn in and spent three or four hours putting in codes determined to make up a parcel! I got something like just over a tenner in the end and I am actually grateful for this as it will allow me to buy a good quality item that I need and have scoped out on Amazon. However, it's certainly not a get rich quick scheme for you or, I think, the third party who receives the books. I think it's a reflection of how books have become commoditised over the past ten years and how technology is marching on to replace them with the electronic form. I'd probably give this Amazon service a score of 3.5 stars. Yes, I'd like them to take all my books and pay me handsomely but I can see why they don't and why they have the rules that they do.
I only began my amazon shopping experience about a year ago, after finding the latest games for my kids shockingly expensive. Since then it has become my favourite site to shop on by a mile! Each and every christmas, my children seem to pick out the most expensive xbox games around. After being referred to Amazon by a family member, these same products now cost me a fraction of the price. With a selection of new and used items, there is a lot to choose from at varying prices. All the used items are graded so you know what quality you are buying, from "like new" to "acceptable." In all honesty, any item i have ever bought labled used, has been in amazing condition and was obviously carefully selected. I have only ever bought one product that was unacceptable, and it was very easy to resolve the issue. Amazon allow users to track their orders, and on each purchase, gives you an estimated time of delivery, usually within a few days and are always spot on. The payment options have never been so easy, as you can save your card details on your account and simply click to buy, no more inputting your card numbers time and time again! On top of all that, they regulary offer competitions to win gift vouchers that can range from £50 to £500. Absolutely worth visiting, I always reccommend Amazon to friends.
On December 20th I ordered a Yamaha A-S500 amplifier from Amazon.co.uk, through Amazon Global (I live in Norway). It was in stock, and delivery date no later than Jan 25th was promised. Then on Jan 25th, the delivery estimate was revised by a month to Feb 20th or thereabout. This has kept up in a continuous cycle of missed promises and revised delivery estimates and it is now almost June and I still have no amp. Amazon.co.uk customer service has been of no help from, I get replies from representatives in an outsourced customer service central, that are unable to do anything for me except to send internal emails and to simply promise that "this time we really will deliver by the delivery estimate". During this entire period the item has been in stock, and the delay is due to a "technical problem". Overall I am very unsatisfied with Amazon.co.uk and their handling of my order.
I have used amazon for many years, believing that their prices were good. That is until I took some time to check to see if this was in fact the case. It is not. In fact, many of their prices exceed the prices of the manufacturer's website. I was motivated by the news that Amazon is being investigated for avoiding tax which is something its customers do not want to do or aren't able to do without facing prosecution. Amazon makes huge profits in the UK but sends these abroad. Amazon pays the search engines to put them on the highest part of the first pages. This is really effective because we are all usually too lazy to look further. This is our mistake and Amazon's good luck. Once we are on their site, they use selling tactics to convince us to part with our money. Since I have stopped buying from their site I have saved significant amounts of money. I use their site to look for goods, and then I purchase much more cheaply from other sites. I am actually amazed at how much more they charge for their goods than other equally good sites. We must all vote with our feet. Why pay more to this company when we can buy goods cheaper elsewhere. The internet frees us to choose. Why stay loyal to one company?
I have been a big fan of Amazon for several years now. It's an online giant superstore which sells pretty much everything you can think of - from books and dvds, to electronics, to toys, to homewares, garden equipment, baby items, beauty products and more! The website is also a fab source of products that are hard to find on the high street, such as discontinued items or products no longer usually sold in the UK. Even when I'm not buying from Amazon, I still use it frequently as a source of research - for finding the best prices, getting information on products and reading reviews. Usually when I am buying something, I will refer to Amazon first to see if they are selling it cheaper than elsewhere, and more often than not they are. Amazon not only sell new products, but they also have a marketplace where independent sellers can sell new, used and refurbished items at a fraction of the original price. Amazon themselves also sell used and refurbished products from their warehouse, and it's often the case that the refurbished items are essentially brand new returns, or in a non-original box, yet much cheaper than they are when officially 'new'. I could buy from Amazon all day long given the chance, and never had a bad experience yet. Often delivery comes sooner than estimated, and it's always well packaged - sometimes TOO well! There have been a few occasions where I've bought a small sized item that's arrived in a car sized box! The ONLY things I would say to be careful of is the Amazon Prime free trial, as I didn't find it very straightforward to cancel. Also don't always assume Amazon is the cheapest (even though it usually is), as very occasionally they do sell things way over the odds - and prices fluctuate so often it's always worth checking before you checkout. Otherwise I love Amazon!