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1006 Reviews
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  • Good customer service
  • Has had poor reputation in the past.
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    1006 Reviews
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    • More +
      05.03.2015 14:44
      Very helpful
      (Rating)

      Advantages

      • "Shipping speed"
      • "Range of products"

      Disadvantages

      • Moneymakers

      I like Amazon but...

      I am one of the people who rather likes to shop from comfort of her home than to be in overcrowded shops. And Amazon online shop is one of the places where I go most often. I really like it from the perspective of a buyer. I have a very large range of products to choose from. What I found out is, that prices for products are most of the time higher than on Ebay. I came to conclusion that there are two reasons: a) most British people use Amazon more than Ebay and b) there are not so many foreign sellers like on Ebay. Lets give an example: Nowadays a lot of little girls are crazy about the Disney movie Frozen. My little 3 years old cousin as well. She wished from Santa for Christmas a Frozen dress. I saw a beautiful one on Amazon for £17.99. I looked if I can find the same on Ebay and compare prices and I found it! For £5.99! Both with free postage. The only difference is, that Amazon dress was from UK seller and the Ebay one from a Chinese seller. That brings me to conclusion that UK seller bought a lot dresses from China on Ebay (or similar site) and sells it on Amazon for a ridiculous price. Smart? Maybe. But it is rip off for sure.

      Surprisingly I still like Amazon. I would just recommend to people to check prices of items elsewhere as well. But shipping speed and customer service is, when I compare to Ebay, on higher level. So go shopping, but be careful on smart moneymakers!

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    • More +
      27.01.2015 09:36
      Very helpful
      (Rating)

      Advantages

      • " on the whole"
      • "Good customer service"
      • "Good range stock"

      Disadvantages

      • "Delivery not as reliable as it used to be"
      • "Prices creeping upwards"

      The quality of service from amazon is slowly starting to slip

      Amazon is one of the biggest brands in the world, and an online shop where you can buy most anything.

      It’s almost pointless explaining what’s good about amazon. The variety of stock they offer is mind boggling. I mostly buy films, books, video games and music from them, but have also used them for more expensive electronic items. Their delivery times are usually good, and downloads download immediately and without fuss. Their range of marketplace sellers offers access to items in other countries that would otherwise be more expensive to import (I buy a lot of DVDs and Blu-rays from the US. Amazon is easily the best way to do that.)

      Their customer service is also usually excellent. The postal system in this country is far from perfect, and things do get lost occasionally. When that has happened, I’ve either been shipped a replacement without any hassle, or refunded if the item was no longer available.

      With its huge variety and good customer service, amazon should be an easy five-stars, right? Hmm, well… not really. The last couple of years have seen a bit of a plummet in my opinion of them.

      Their prices are far less competitive than they used to be, at least for Blu-rays. This may have something to do with the collapse of serious competition in the UK. Play.com basically stopped after the government closed a tax loophole, HMV went bust (and the rescued version doesn’t have an ecommerce site) and Sainsburys Entertainment switched to selling downloads only. Amazon is now routinely £3-£4 more expensive on all but the most mainstream Blu-rays, presumably in the belief that people will effectively be forced to buy from it. We are not – there are plenty of viable alternatives.

      The other major problem is that deliveries are becoming less reliable. Amazon now has its own courier company, and while they do a lot of good things like delivering on Sundays, I’ve had a few packages which have been marked as ‘delivered’ but which never made it to my house. I’ve also been asked to take parcels for houses on the same street (I’ve always refused). Basically, if I order something, I don’t want one of my neighbours to get it. I guess it’s no secret that amazon doesn’t treat its staff very well; the downside of that is that it doesn’t really incentivise those staff to make sure customers get what they actually ordered.

      Ultimately, amazon’s business model seems to be ‘drive everyone else out of business and then we’ll rule the world’. That sounds a bit dystopian, so I try to shop around a lot more nowadays. But I’m clearly going to continue to use them for a lot of things, and hope they’ll keep doing those things quite well.

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    • More +
      19.01.2015 17:49
      Very helpful
      (Rating)

      Advantages

      • "Various delivery options"
      • "Wide range of products"

      Disadvantages

      • "Search function could be improved"

      Great but could still be improved

      Amazon.co.uk needs little introduction to anybody who shops online. It is an online shop with a vast array of products from books to clothes to food stuffs and everything in between. Personally I find the book and toy categories particularly useful.

      Website:
      The website is easy to navigate with products classified into categories. There is also an efficient search function which enables you to search across all or one particular category. Results can be filtered by price, category, customer ratings etc. the options for sorting the results of a product I find slightly frustrating. Due to the complicated and detailed categories structure, similar items are often listed in different categories. However in order to sort results by price you need to select a category so I often end up missing relevant products.

      Delivery:
      Most products offer standard delivery (3-5 days) or express delivery (1-2 days) and some offer free super saver delivery. If you subscribe to amazon prime you are eligible for free next day delivery on some (but not all) items. On the whole delivery seems to be quite reliable but I have had a few non arrivals. The one frustration I do have in this area is that delivery costs are not highlight in product search results.

      Customer service:
      I haven't had much call to use customer services but when I have they have been very responsive so no complaints on this front.

      Prices:
      Prices are generally reasonable although the delivery charges can sometimes mean it is cheaper elsewhere. Amazon is host to many sellers so it is hard to give any general comments about prices.

      Summary:
      Amazon is a great starting point for researching a new purchase and also often turns out to be the best deal too. The main positive for me is the wide range of products available.

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    • More +
      18.01.2015 14:55
      Very helpful
      (Rating)
      1 Comment

      Advantages

      • "Huge range of products"

      Disadvantages

      • None

      My First Choice For Online Shopping!

      Amazon is a shopping site where you can buy many products including books, DVDs, music, clothing, grocery items, household items and more. Amazon are directly responsible for supplying many of the items featured on their website but they also have a 'Marketplace' for independent sellers too.

      I've had an account with Amazon for many years and have always found them to be a very fair and helpful retailer. I primarily shop there because it tends to be cheaper in all departments compared to other stores. There has been some controversy about this recently though, when it was discovered the firm don't pay as much tax as they are expected to pay.

      My favourite categories on Amazon include clothing. They sell a wide range of branded products and also feature exclusive stores and catalogue comapnies like Esprit, La Redoute, Joe Browns and more. I like that they also feature clothing ranges from Europe so that you are always guaranteed to find something unique from the clothes on the UK high street. Delivery for clothes is fast and the items are well packed. I ordered something just before Christmas and was surprised when it arrived just before Christmas Eve, a good 7 days before the expected delivery date. It makes me think the firm are very considerate to their customers.

      I also have a digital music account with Amazon since their single MP3s are usually about 20p cheaper than rivals and their albums are at a reduced price too. There is so much choice and an excellent search facility which allows you to basically search for any track in existence on their site. They have an easy downloader program which allows me to access the files quickly. They also provide the MP3s to any physical album you have purchased in the past so that even some albums I don't have anymore I still have the option to own the MP3 version thanks to Amazon.

      Amazon have a very diverse product line and I often shop their for random things like pet medicine, garden items, comedy gifts, gadget type items, computer things and more. They have an excellent electronics range and I have purchased a DVD player from them in the past. I also regularly buy my computer equipment there and I am always impressed by the price and the quality of the items.

      Returns are free and you can use royal mail or drop off at a specific shop like a local newsagents, details of which are available as you go through the returns process. Refunds are given super fast!

      Amazon have an American site on the .com domain so if you are a UK customer be sure to go to the .co.uk domain to sign up for an account. I would recommend the site to anyone who wants a fuss free online shopping experience and who wants to pay less.

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      • More +
        17.01.2015 11:06
        Very helpful
        (Rating)
        2 Comments

        Advantages

        • "Good delivery."
        • "Wide variety."
        • "Easy to use."

        Disadvantages

        • "Too powerful?"

        More Tempting Variety than the Amazon Rainforest?

        EASY TO USE SITE
        I have found Amazon.co.uk a good all round shopping site for consumers, especially when looking for items that are difficult to get from other sources. It has a good search engine to help find what you are looking for, and possible alternatives you may not have thought of - which may make you more vulnerable to impulse buying.
        Using the My Account feature to re-order consumables and going through the check-out procedure is also easy. I first used Amazon 12 years ago, and a record of all my past purchases is still available. I have bought books, music, films, stationery, DIY, electrical, kitchenware and cleaning products from their vast range of goods. These have been partially funded by vouchers I have received as rewards from other internet sites.

        DELIVERY
        I have always used the free Super Saver Delivery that Amazon offer if your total order is over £10, and is supplied directly from Amazon. Everything I have ordered this way has arrived within the expected time of 3-5 days, usually 3 days. Customers can pay extra for faster delivery, but I have never needed to.

        MY ONE PROBLEM
        I did order once through Amazon from a Market Place seller based in China. The item didn’t arrive, but I quickly received a refund when I reported the item as missing after the estimated delivery time.

        REVIEWS
        The customer reviews can be helpful if you use them with care. As with reviews of all kinds, I look for the reasons behind the opinions, as different people can see the same thing as an advantage or disadvantage.
        For example, is it an advantage or disadvantage that by clever and legal tax avoidance Amazon can keep their prices lower? You will have to decide for yourself. Adequate tax income is needed if we are to have vital services, but we also crave bargain prices. As for me, I think our Government and/or the EU should employ tax consultants that are as good as Amazon’s advisors, so that laws don’t have loopholes that big business can take advantage of.

        PRICES
        Their prices have usually been competitive, especially with the free delivery option, but I always compare prices with other sources. I have put items in the “save for later” part of my basket, and watched with curiosity as the prices of some of them have doubled or halved over a short period of time.

        RECOMMENDATION
        My experience is that Amazon has an easy to use site, a great variety of products, a reliable delivery service, and good customer service on the one occasion something went missing.

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        • More +
          20.11.2014 17:32
          Not Helpful
          (Rating)

          Advantages

          • "Great prices"
          • "Unbeatable range"

          Disadvantages

          • "Marketplace sellers"

          Make sure the product is stocked by Amazon

          I've used Amazon for years as they're so convenient and stock nearly everything you could possibly want for birthday and Christmas gifts.

          But on a couple of occasions I've ordered products from Marketplace sellers and been really disappointed.

          The Marketplace on Amazon is no better than eBay. Products are rarely as described, they're often poorly packaged and always take a long time to arrive.

          My advice would be: Make sure the product is stocked by Amazon before you buy. If it's sold by a third party you might be disappointed.

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        • More +
          25.10.2014 19:46
          Very helpful
          (Rating)

          Advantages

          • "Free Delivery"
          • Kindle
          • "Great Variety"

          Disadvantages

          • "Too Much Packaging"

          Sells Everything!

          I had never used Amazon until about three years ago, but since then I have not been off it.

          This online superstore literally sells everything. I have bought clothes, books, music and makeup from the website.

          The Advantages

          Number one for me is the Kindle. I have had mine nearly three years now and the number of cheap/ free books that are available are fantastic. I now have Kindle Unlimited and I am really enjoying that too.

          Free Delivery - I must admit this does not seems to appear for as many items as it used to, but when you can get it, it's a real bonus.

          The Variety of Goods - As I said in the introduction, anything can be bought here.

          Returns - I have had to return two products in the past (not because they were faulty for other reasons) and as soon as they were scanned at the collect plus point the refund was in my account.

          Ease of Use - I love the website I find it so easy to search and I love all of the suggestions and personlised deals it comes out with.

          The Disadvantages

          In all honesty there is one. The Packaging. There is often far too much, this is a little annoying. As I am environmentally conscious I do recycle all the packaging - but not everyone does.

          I really like this website, it is my most used for shopping as I just love the variety and the prices. I also love spending all my Dooyoo Vouchers there. I get most of my Birthday and Christmas presents from here too.

          If you haven't tried this site where have you been?

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        • More +
          15.10.2014 14:13
          Very helpful
          (Rating)

          Advantages

          • "Third Party Sellers"
          • "Amazon Prime"
          • "Convinience of the service "
          • "Cheap prices on most products"
          • "Diverse product range"
          • "Offers trade in service"
          • "Compare prices easily "
          • "Simple to navigate"
          • "Free delivery "
          • "Fast delivery"

          Disadvantages

          • "TPS can have lengthy delivery "
          • "Trade in service limited"
          • "Prime 30 day free trial 'catch'"

          Great website with few faults!

          Amazon is one of those businesses that started off small and become something much bigger and much greater. It was started in 1994 by Jeff Bezos as an online book retailer; obviously it is much more than that now. Amazon is one of the biggest online retailers and will be for the foreseeable future. Amazon has the best prices for all manner of products, in my case I usually buy games from amazon and they always have the price drops first and the start price for some games are £45 but amazon they are almost always £42. I have bought headphones, DVD’s , games, consoles, controllers, cases etc from amazon. I have always been happy with them, no complaints whatsoever. If I’m honest I’m not sure where I would get things for the same price if it wasn’t for amazon. Especially as it is online and easier to get to than physically going to the shops, I really can’t complain.

          Now to buy from Amazon you have to sign up, it is fairly simple just contact details, delivery address and payment details, I think it’s most mainstream cards and PayPal that can be used as payment options but this may have broadened since I have been signed up. Once you are in your account you can review your orders, cancel orders (if in time) leave feedback to those who you have bought from, contact those that you’ve bought things from etc. You do have to be aware that fairly recently Amazon’s Third Party Sellers became much more prominent and you will find yourself much more than not buying from a trusted TPS than Amazon, at least this is my experience now, it is very similar to an eBay feel but you can still buy from Amazon themselves in most instances. The TPS’s can be big businesses (with their own websites), smaller businesses or even individuals just wanting to sell their stuff. Regarding delivery costs Amazon almost always offers a free standard delivery, they have recently (2013) introduced products that are called ‘add on’ items which are smaller cost items that would be loss making if dispatched on their own, so they will only be dispatched if you buy other items from Amazon that total up to £10 including your ‘add on’ items. When it comes to TPS it is a different story, most if not all TPS charge for delivery so you have to be aware and try to not be fooled by price as I have seen delivery charges that are almost as much as the product cost. Amazon itself always offers next day delivery at an extra cost, up to 2pm the previous day is the cut off point for next day delivery. Although now if you buy Amazon prime you pay £80 a year and get their Netflix type service and next day delivery on all qualifying items, I am thinking of doing this when my Netflix subscription runs out. Though be warned Amazon offer a free trial of prime for 30 days and if you have not cancelled by the 30th day you will have to pay for the service for I think 6 months which is the ‘catch’ here. I have had almost all my items from TPS intact and delivered on time, occasionally (twice) I have had a delivery time of almost a month the items were both from China but I have received a parcel from China at standard delivery in a week and half before so I don’t see this as an excuse. With Amazon I have generally got my parcels from Royal Mail and no complaint whatsoever, quick and intact every time.
          Now with the structure of the website, it is very well structured, nothing is hard to get to and it is not complicated to navigate. If you are logged in your name will come up on the right side next to the categories and you can make changes to your account in anyway with the drop down bar, the search bar is very visible and has an autocomplete to save time. The homepage will have newly released or highly discounted items on it so you can see, maybe by chance it will influence a buying decision, at least amazon hopes so. Usually the items offered are quite high prices but I have come across something on the homepage for £20 before. Also if you are logged in there are recommended products that are along the bottom of the page when you are viewing a product based on your previous buying decisions, there is also one for what others bought as well as buying this item you are viewing. So for example if you are buying headphones, there will probably be products such as headphone cases and protectors for those headphones as extra purchases along the bottom of the product page.

          I will list some of the departments amazon has that I use regularly to look through and buy when I can afford to do so; (I should mention that these are the main headings, these headings have many subcategories under them)

          - Apps for Android- This is just like the Google Play, you connect your phone and move the app into the correct folder for your particular phone. There is nothing for the App Store (iPhone). Sometimes the prices for these apps are cheaper than on Google Play and do relatively the same thing as the equivalent but are only cheaper by a small margin

          - Books and Kindle – This is a marketplace to buy all sorts of books ( for a relatively cheap price, either physical books or e-books for the kindle as I have seen so far Amazons the best delivery for the best price and when buying Kindle books the process is fast and I have never experienced any problems. You should bear in mind that Books and Kindle are 2 different categories but they are very similar, as kindle books are under the books category and kindle accessories are under the kindle category

          - Electronics and computers – This is a category that sells all sorts of electronics and hardware such as cameras, TV’s, sound systems, sat nav’s, phones, general accessories and much more. I have seen some of these things offered very cheaply and of great quality but I have seen some products offered more cheaply with sales on the main provider’s website e.g Samsung. Really depends on the time of the year, seasonal sales is a variable time. I have bought headphones, charging cables, storage cards and second hand phones from Amazon and have been happy with them all

          - Movies, TV, Music and Games – This sells hardware for TV such as love film, amazon instant, DVD and Blue ray movies and games. I have bought around 15 games from amazon and have always been pleased, although recently I haven’t been buying from Amazon but from one of the trusted sellers on Amazon and again pleased with the results
          I will briefly list the other main departments as I do not frequently use them

          - Car and Motorbike
          - Beauty, Health and Grocery
          - Clothes, Shoes and Jewellery
          - Sports and Outdoors

          Now onto the actual buying process when buying items you should keep in mind that some public holidays warrant big sales so you may want to wait for them and most electronic products have sales at some point in the year generally quite randomly so keep a look out for that also. Like I have mentioned Amazon does not have the best prices all of the time but mostly it does and the quality is always good in my experience. Usually if Amazon does not have an item in stock a TPS will. One thing I will highly recommend to use with your account is your ‘wish list’ you can add items to your wish list and when you log in you can go straight to your wish list and check the prices of the items etc. Items themselves do have Amazon reviews as do sellers (they have feedback you can check to see if they are a trustworthy and good seller) although if it is Amazon I see no need to check that, I have never had any troubles with TPS or Amazon but I have stuck with TPS that have positive feedback to be safe
          Finally I will speak about a relatively new addition to Amazon, which is Amazon trade in competing with the likes of Music Magpie and many other trade in sites that exist. Now Amazon isn’t very different with their trade in service to others, although what they will accept is very limited, a range of Games, various electronics and books are accepted and in return you don’t get cash but an Amazon gift card, on their site Amazon says that over a million products are eligible for trading. The process is pretty easy. I would say much easier than the eBay process

          1) Enter the barcode number of your product or scan the barcode
          2) Total the prices and check the conditions of all products
          3) If your total is over £10 print off a free postage label and post (if under £10 you’ll have to pay for postage fee’s)
          4) Send and await the email confirming they’ve received your items


          When I used this service I tried to sell some DVD’s now as I have mentioned they have a very limited range which in some ways in good and some ways bad, let me explain. Most other companies such as Cex and music magpie will accept many different DVD’s but at about 5-10p, generally this just isn’t worth selling a DVD you may watch in the future for such a measly price so in this way it is good that Amazon trade in does not accept all but this does not mean that it is free from those types of deals, just less so. The bad side is that you can have a pile of 100 DVD’s and be lucky if 20 are eligible. In the end I managed to sell 20 DVD’s for £25, most were relatively new and I had just bought Netflix and other services and did not really have use for all of my DVD’s I did keep some but sold most, also if the items are rejected you can have an option to have them sent back to you for free but I have not had this problem, it would be advisable to check thoroughly through the T&C’s so you know what they will and won’t accept. So bringing it all together if you have modern (ish) books and DVD’s and a lot of time on your hands, go for it. Otherwise try the other services for a quicker and simpler send off.

          P.S. Sorry for being gone for so long, I’m back now

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        • More +
          03.10.2014 22:08
          Very helpful
          (Rating)

          Advantages

          • "Huge selection"
          • "Cheap prices"
          • "Fast delivery"

          Disadvantages

          • "Delivering to a neighbour if you ask them not to!"

          Fab website, good prices and fast delivery!

          We use Amazon for so many of our bits and bobs, household gadgets and recently computer parts for my partner building his own PC (yes, I did not realise how many of these parts would be allover the dining table when I agreed..... :D).

          Amazon stocks a range of products, right through from beauty, electricals, clothing, pet supplies, stationary, homewares, musical instruments.....they really do seem to have "a bit of everything". Generally speaking, prices are good too, although there are some products that I occasionally don't bother with as they work out more expensive than the local shops.

          One thing that Amazon does that I quite like looking at (but rarely purchase from) are the "lightning deals". These are deals set for a certain amount amount, with a limited supply. However, I tend to find that most of these things are the more expensive products, and often don't bother. I have found some nice things through this though - jewellery items particularly.

          I also like the layout of Amazon, as it is relatively easy to use, and you can see lots of information at a quick glance. However, I do realise most of this is yet more product advertising, but at least they are products that I am actually interested in!

          My partner has also subscribed to Amazon Prime which is a great service considering how many parcels we receive from them. However, they have recently increased the price massively (about £40 a year to around £70 I think!), because they added in the feature of the films and TV series. Unfortunately, you cannot remove this from your subscription, and it isn't really any use to us so we're really disappointed about this. However, we still love our free next day delivery!

          Our one "bug bear" with Amazon is that every time you order a parcel being delivered Amazon Logistics, you need to specify specific details. The one that really is incovenient for us is when they automatically deliver to a neighbour. We had told them previously that we would prefer to pick up, as not to inconvenience our elderly neighbours. However, the kept doing this and delivering next door, which was really frustrating. On speaking to the Customer Service team, they told us that you have to apply these setting for every order - it would be nice if you could just set a preference rather than changing every time.

          Other than that, we really like the service that Amazon provides, and would recommend it to anyone really! I am confident that you would probably find what you are after on these - I have had very few "unsucessful" Amazon shopping trips. The only thing is...I do sometimes buy a little bit more than I actually need.....:)

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        • More +
          09.09.2014 15:09
          Very helpful
          (Rating)

          Advantages

          • "Subscribe and Save"
          • "Free Postage"
          • "Cheap Prices"

          Disadvantages

          • "Stopped cat food offers"

          Great service, prices and selection

          I love Amazon for purchases and used to buy all our cat food from them.
          I still continue to buy a lot of general items from them but recently they stopped the cat food at affordable prices and were not very helpful with my messages.
          It's left a little disappointing feeling but they still are one of the best places online to shop especially for health care, cosmetics and even just general grocery shopping.
          The 'subscribe and save' scheme is fantastic for saving money as you get 5% off orders and then 15% off with 5 or more orders. This used to save us a great deal of money with the cat food.
          Amazon are also amazingly cheap for CD's, DVD's and Blu rays and I love the fact they offer free postage on a great deal of items.
          It's also possible to sell your own items and to buy second hand items. I've done this a number of times and have never had any problems. Just a warning if you do decide to sell your own items on Amazon, the fees are high if it sells and I have found Ebay to be better for this purpose.
          Amazon sell gift cards which make great gifts and the website is easy to use. It's easy to sign up and to get into your account and seems very secure.
          Amazon is definitely a website to visit and perfect for purchasing a wide range of items quickly, cheaply and with minimum effort.

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          10.08.2014 15:21
          Very helpful
          (Rating)

          Advantages

          • "Everything you need"
          • Easy

          Disadvantages

          Great online shop

          Back in the day Amazon just sold books, now it literally selfish everything! Amazon is now really quite similar to eBay as anyone can sell anything on there but there is no bidding, just 'buy it now'. If I am going to compare Amaszon to EBay I must say that Amazin is fast superior. It is reality easy to set up and make any changes to your profile on Amazon..

          I hasd purchased everything from Amsszon from books, CDs, clothing, shoes, nicotine patches to wedding favours. I gave never had any problems buying from Amazon. I did once buy some children's activity packs from Amazon and they arrived all squished in the post, it wasn't a disaster but I contacted the seller and they sent me more free of charge so it's as great service!

          As well as Amazon allowing people to sell their own items from Amaszon, Amazon also sell their own stuff on their from their own warehouses. It great when you buy direct from Amazin as if you spend more than £10 you get free delivery.

          I highly recommend Anazon to anyone wanting to do some online shopping. It is safe and secure and a really easy way to shop.

          I have ask so sold some old university text books through Amazon. I didn't make a great deal of money back but hey evey little helps. I found selling on Amaszon as easy as buying. As soon as someone paid for San item I posted it and the money could quickly be transferred into my bank account.

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          06.07.2014 12:51
          Very helpful
          (Rating)

          Advantages

          • "So much to choose from"
          • "Good prices "

          Disadvantages

          • "10 for free postage"

          Best online store

          Whenever I shop online I am always cautious of how safe the sites are and so shop at very few online stores myself but when there is a shop like amazon there is almost no need to shop anywhere else. When I started earning vouchers from survey sites I began to shop on amazon and now that I see you can get almost anything at great prices I now shop on there for most things and it has been this way for years. I like how amazon is laid out and it makes it really easy to find what you need. The recommendations are always great on the homepage but although they can be useful they can also make me spend more money, good for amazon but not so much for me. I find the prices on amazon are always much better than if I were to buy in my local stores and there is so much more choice than on the high street. I have bought quite a few presents off amazon so they have looked really expensive because of the RRP but only been 5 - 10 which is one thing I love about amazon, there are so many bargains. I think the daily deals are always worth a look at on Mondays to Wednesdays and the Black Friday Deals around Christmas are always fantastic so there is usually some items to buy at bargain prices conveniently around Christmas. I like the convenience of the Wish List as it means I can keep track of all the things I wish for and keep an eye on the price. I think the payment process is so quick and easy yet still secure which is always good. It never takes me long to get through and order my items but it does annoy me now that you have to spend 10 on amazon itself and not marketplace before you will get free postage. I won''t pay postage from amazon so I always find myself looking for a cheap book or something to make it up to 10. As I live in the Channel Islands I get VAT taken off which is brilliant as I save even more money with amazon. After ordering I like how amazon is quick at postage and I usually receive my items within a week, most times it''s the day before the estimate. They are always packaged well and arrive safely to my door. Whenever I have needed to contact amazon or a marketplace through amazon they have always had exceptional customer service and will answer any emails really quickly. I can''t recommend amazon enough, I really think it is the best place to shop online.

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          15.03.2014 16:46

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          best online shopping experience

          I have been a regular user of Amazon for around 5 years, and I have no idea how I managed before- It is very rare that I cannot find what I want, and the prices are generally the best that can be found online, although I do always check other distributors just in case. and far outstrrip the high street for value for money.

          Although you cannot actually feel or touch the product, there are nearly always a selection of reviews made by ganuine Amazon customers, giving their opinion of the product, much like you will find on this site.

          Out of the hundreds of items I have purchased via Amazon, I have only been dissapointed by the product one time. A large majority of the products come directly from the Amazon warehouses directly to you and the postage will be free of charge. If the product is coming from an independent Amazon seller, you may have to pay postage, but this is clearly displayed.

          Once you have opened your personal Amazon account, the whoie experience is very easy. You search for the product you want, look at all the different options available, each with their own photos, description and reviews. the full price plus postage costs are always shown before you make you selection ( with many items postage free). Once you have made you choice and placed it in your online basket, you can choose to carry on shopping or go straight to the checkout.



          This again is very easy, you choose the address you wish it to be sent to from a list of previous contacts or entering a new one, choose whether you would like to add a note (if it is a gift) or even have it gift wrapped ( for and extra fee) , then you choose the method of delivery between 1 and 5 days usually. The final step is to pay for your items. You are regularly reminded of the total of your purchase, and given the oportunity to edit or delete items. And on the final confirmation page, you will have a summary of the postal address, the billing address and the full total of the purchase including postage if applicable.

          The products I have ordered in the past have always arrived within the specified time period, sometimes early. They are also always extremely well packaged, sometimes excessively so, but at least your new purchase is protected.

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          20.02.2014 19:23

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          similar to ebay good website

          I've been an Ebayer for years and wish I started using this website sooner. I always find Amazon so easy to use. Whenever I search for a product on google 90% of the time amazon comes up and is always the cheapest! The website is easy to use to search for a product straight up the price and the description of the product you're viewing. Simply add it to your bag head straight to your basket which is easy to find - continue to pay for the item and select the FREE delivery and within days the item is with you. I've bought a few products from amazon and haven't been disappointed so touch wood I never have any problems in the future. It's just as simple as that. Searching on the website is easy it is separated into categories so even if there isn't something in particular you want you can just browse away and grab some bargains!

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          19.02.2014 10:07
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          A brilliant online store that I am rather addicted to!

          Thanks to writing reviews on Dooyoo.co.uk I receive rewards for writing which I really enjoy. I usually opt to cash out when I get up to £20.00 and receive an online code via my email to tap in and spend on Amazon.co.uk.

          What Is Amazon?:

          Amazon is an online store which pretty much sells everything you can think of from socks to power drills. The beauty of this site is that although you can buy new and unused goods most of the time you can purchase used items from people who also sell on Amazon which is what I opt to do with things like dvds and books as huge savings can be made. I have never sold on this site personally so I really can't comment on that but do know its easy to set up selling on here and you pay a fee for doing so.

          How Simple Is The Site To Use?:

          Very. The process of signing up is simple. You do have to fill in your bank details and your ready to go. You buy items via using your bank account, paypal or voucher. You can have items sent to your home address or opt to send them to other addresses (I have sent items to other people and its been very easy to do so). On some items you can pay about four pounds and get next day delivery however most items I opt to purchase take about 3-5 days with normal delivery unless otherwise stated.

          What Have I Bought?:

          I have bought hundreds of items from this site over the past few years. I have bought over 20 recipe books, about 300 dvds and over a 100 cds. I have ordered tools for my Stepdad and a workbench. Three stereos, a microwave, tv, dvd player, Christmas decorations, cat food and cat toys, hamsters cages, lots of make up, jewelry....... really allsorts.

          Any Issues?:

          I have ordered things that haven't arrived a couple of times however this hasn't been as issue to be fair. The items were not from Amazon themselves but from online sellers who pay a fee to sell through the site and actually from China both times. I have to admit though its simple to get your money back and all I did was contact the seller to ask where my items were and both times I got no reply and then I filled in an online complaint form and requested the money back and both times the money was given back to me with no further contact with Amazon, the money was just put back within a day!

          The other thing that is good is that once you have had your experience of dealing with Amazon or independent sellers you get to leave your feedback and rate your experience which I think is great from my buying point because it allows me to check that other people have received what they ordered but also that it arrived in good time and that the item was as described. I do know people who have sold their items on there though ho are not happy and feel that their ratings were sometimes undeserved but of course I don't sell.

          Overall:

          I absolutely love this site. Searching on there is simple, fast and easy. I can add to my wish list things I spot that I want to buy when I can afford them which again is simple to add and delete from and also Amazon do show me items on my log in that they think I may be interested in which is chosen from items similar I have been looking at which is great because I'm introduced to things that sometimes I haven't heard or thought of.

          I find that most of my dvds cost me just £1.25 (used but in great condition and including postage and packaging) as well as the majority of my cds costing that and with no shops on my local highstreet anymore that sell older dvds and cds this is brilliant for me! The only issue that I have with this site is that I tend to buy alot more stuff through my browsing than I used to but really some of the savings I have made on things has been amazing!

          Really though I find that Amazon is usually cheaper on many things than anywhere else and I always price compare on Amazon before buying from anywhere else now and I cant rate Amazon highly enough, it really is just brilliant!

          This review is also posted on Ciao under this same username.

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