Newest Review: ... and the company lived up to their promise of a price match by discounting by a further £26 as I had found one item slightly ... more
Good Service and Great Pricing
Member Name: scottyqt
Advantages: Competitive pricing, good communication, nice website.
Disadvantages: Hardsell on the warranty.
I was looking to purchase a new Washer Dryer and Appliances Online came up with a good deal for a certain product.
I was a little unsure of them as I have never heard of them before but was pleasantly surprised by the whole experience.
The only nag was the sales pitch for the extended warranty. After first calling my wife to discuss this item, she unfortunately couldn't speak to them at the time as she was busy with our children the sales rep called me up to give me the sell. I was informed that my wife was very happy with the machine and that she thought the extended warranty was a great idea, I have done my research and I knew that I wouldn't be going ahead with the warranty. After the call I spoke to my wife and much to her surprise she had been misquoted to me completely! She had said she was happy with the item and to speak with me regarding the warranty, I am not sure where the sales rep got this idea from and find it pretty cheeky that they would attempt this!
All said and done a la warranty, I would absolutely recommend them for good communication, great product and excellent pricing.
Summary: Very good experience, shame about the hardsell on the warranty.