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Argos has become so ingrained into our social psyche that it has become a household name, much like Woolworth used to be. Growing up, I had always hunted out the Argos catalog to browse through possible Christmas presents that my parents could potentially be forking out for. Suffice to say, I never received everything on my wish list. Every trip into town would be an experience as a child which would always include Argos and Woolies. Browsing through all the toys was a magical experience, especially since we would never own much of it. Argos was always a brilliant shop, even when I was in my teens and starting my first paid jobs; buying my first cd player was great when I was able to get this great big lump of a thing for twenty quid. My family always ask me 'where is the best place to buy this?' and 'what can I get for what's her name for Christmas?', I always suggest Argos. I suppose I must have something called the Argos reflex ingrained into me which automatically alerts people to buy from there..I must be an Argos robot or something! I must come accross as the Argos No1 fan, well, times change..and so did Argos. Recently I have become somewhat fazed by my childhood favourite, they don't seem to be the same anymore. For years I have been a loyal customer, but somehow, Argos have not been so loyal to me. As a large Company, Argos have sought to move with the times and have invested heavily in financial products, which I had lapped up eagerly. Yes, evidently finding myself in debt and feeling my 'love' for Argos waning, I had found myself moving into a new house and needing some new equipment. Being on a budget, I could not afford the expensive fandangled brand names in the catalogue, so, I bought a load of cheap and cheerful stuff from the Argos value range. Within a year of being an Argos Value fan, my gadgets started to die on me, outside of their warranties. Disappointed and out of pocket, I had to buy the fandangled stuff after all. It came to the crunch when I came home from work to find my man with half a shaved head, red face and broken argos value clippers. The poor man had been sitting there for four hours awaiting my return so I could get a replacement and shave the rest of his hair off! The replacement broke too so we gave up... There are quality product featured in the catalogue which I do still purchase from time to time. Age has not been kind to the old giant of Argos, time has turned them into a company suffering a mid-life crisis. The recent recession makes people want to spend less, therefore, more prone to suffering Argos Value Range disasters. In order to avoid Argos value Range..save and buy something that'll last! Sorry Argos..I still love you!
I remember going through the Argos catalogue when I was younger and ticking the hundreds of thousands things I wanted. Now I'm all grown up and my habit is still the same. Argos for me is a one stop shop for presents, bedding, toys, lighting, furniture, etc. I purchase from Argos over and over again and I think I always will. I have bought numerous things from storage solutions, irons, a mini toaster oven, heaters and lamps. Not only for myself but I recommend Argos to everyone. Their value range has always proven to be great, well 98% of the time at least. I hardly ever regret buying from them. It's as easy as tapping your item catalogue number into one of the docks in store and paying for it. The store is very organized, with staff always happy to help. A token number is provided and when the sales assistant calls out your number, all you have to do is pick up your item and leave! Really quick and simple, noting complicated at all. It seems only fair to tell you about my regrets with Argos after much praise! Although I sincerely mean all of the above, if you're a busy person like me, then you need a quick solution rather than roaming the shops Argos is the one stop shop for anything other than groceries and clothing! I do however regret purchasing a duvet from their everyday value range. It just wasn't good quality. I am hoping it was a one off but I won't be trying it again. It wasn't warm although it was 13.5 tog. It was stiff, hard to get comfortable in and basically it just wasn't any good. I took it back the following day and thank goodness the sales assistant was really helpful and gave me a refund even though I didn't pack it up like it originally came. It was just impossible for me to roll it back up and put it in its original plastic covering. Argos has a policy that they will return things as long as they are packed up properly. I can't complain though because after much effort from me and the sales assistant, it was impossible to return the duvet to its original packaging. I hope this review helps. If you're not happy with a purchase from Argos you can always get a refund. I would recommend it though 100%. And No, I am not affiliated with them in any way, just a happy customer!
Argos.co.uk provides a great service for anyone browsing the internet for products that they later wish to buy from the argos shop, or online. It's fairly easy to use and work your way round to find the item you want as there are different sections of the website for different items e.g. jewellery. Within these categories you can then go into further subsections by price or type of item. The argos.co.uk website enables a customer to see whether an item is in stock at their local argos branch which is helpful in case the customer does not wish to pay delivery charges. The website also gives the customer a much more wide ranging choice of items which cannot be done in each argos branch as items are often unavailable. Through the website argos deals can be seen clearly which enable the customer to get a great deal for their desired item.
If you are thinking of buying something from Argos, dont just go into the store and select it, make sure that you go online first to the website as you could save yourself a fortune. Almost every time I have wanted to buy something either toys or items for the home, I have checked argos's website and the item I have selected is on sale. You can then reserve the item in your local store so that you dont have a wasted trip. The website is very easy to use and is the same process for checking out without paying if you are collecting in store. Online you can browse thousands of products for your home, garden, toys, sports equipment the list is endless. It also saves paper and having to carry that catalogue home from the store. If the item is out of stock then you can get it delivered at a later date, or collect it from a different store. You must go the next day otherwise the item will get put back for anyone to buy. The website sends a text message to you with a code, this code has to be given to the staff at the till when you go to collect the item if you are paying with cash. If you want to pay by card and there is a long queue then use the machines with your code and this can sometimes save time. I would recommend going through quidco as well as you may get cashback from your online purchases.
Argos is a great place to buy most of the things for your home. Whenever I need something bigger, like sofa, new bed for my daughter, or a sideboard I first check on argos.co.uk and usually I decide to buy from them as I can find something I like for affordable price. It's worth checking out their latest price cuts as they have quite big reductions sometimes which makes their items even more affordable. They always state how long the offer is valid so there will not be disappointment if you plan to buy something, because you will know if the item is still on sale. I have got Argos Store Card which is the best credit card I have ever had. I always pay it back before I have to pay interest so it's really useful if you don't have money at the time you need to buy something, but you get an offer for 6 months interest free credit (or 3 months for cheaper items - as I noticed it changes sometimes for how long the interest free credit is valid) And if you spread the cost for the 6 months it will be a lot easier to pay for your item. If I want to buy something I can pick up in store I always check the website if the store I'm going to has it on stock to save time and disappointment. I have bought most of the things for the house from Argos and was quite happy with the products I have chosen. The only thing I had to bring back was a table light which only worked for 2 weeks, so I reckon that's not bad in 4 years. I would recommend it.
I find the Argos website much better to use for finding good deals than going to the store and flicking through the catalog. You can search for the item you are looking for and then either order it for delivery or reserve it for store pick up. You can enter your postcode and it will let you know which Argos stores near you stock the item and gives you the ability to reserve it for about a day. I find this saves a lot of time and effort. The website also has reviews by people who bought the item. When you pick something, like a dresser for example, it shows you related items or items from the same range. It also notifies you of any deals related to your item. Delivery charge is the same no matter how many items you order. It's 5.95 for small items and 8.95 for large items. This makes it really cheap when you are buying furniture or appliances. On the other hand if you are just after one small item, you are better of picking it up at store. I have ordered several times and they almost always deliver on the day you pick. The items come packaged well and I only had a problem with them delivering the wrong item once. I didn't complain though because the missing item was very cheap and not worth the hassle. One thing I don't like about the site though is that in the sales section a lot of items are sold out. To be honest almost 80% of items are sold out and you get excited over nothing. You would probably miss some good deals as well because it's just boring to go through pages of sold out items to find one that is not. They tend to have good deals on electronics and appliances but sometimes I find amazon or ebay to be cheaper. So it's always worth it to check on all three. Usually they give you a 10 pound voucher when you buy so you can save on your next purchase. As for furniture, It's cheap and looks ok but I always find their stuff shaky no matter how careful I was putting it together. In one dresser the drawers kept falling out of their place and I had to put cardboard behind the things that hold the drawer into place so it would be the right size.
Argos' website is actually one of the better retail websites in the UK for me, the simple reason for this, is because it allows you to purchase items for delivery, but equally it allows you to purchase items which you can subsequently pick up in store. This is a simple premise but one which many companies fail to implement meaning online and store prices are different. With Argos this isn't the case, although they do encourage you to collect your purchase in store by charging for delivery. The website itself is easy to navigate, offers a full range of movement, from finding items through word search, through to looking in categories. There are special sections for offers as well as links to items which will soon be gone. The Site is fairly well set out with decent navigation buttons at the top, which then take you to specific sections such as furniture, games, kitchen etc, these then devolve into equally large sections, or you can use the free typing box in the top right hand corner to type something in to see if they have it. The main part of the front page will have any special offers on it, whilst there are also sections for clearance goods and items they want to get rid of. The site is functional, easy to follow and everytime you add something to your basket you can see in the top right hand corner the item has been added, the site tells you whether you can purchase online for delivery (Explaining the delivery fee) or tells you that you can immediately reserve the item for a number of days, for collection from a nearby store, it tells you where the product is available in your locality and lets you pick your best option. I've found this great, especially for special offers like Xbox controllers which sell out everywhere quickly when they have a sale, using the reserve for purchase instore is great, you then go in, take your reference number to one of the instore machines, type this in and pay for it, which works perfectly. You can follow the website on Facebook or Twitter, the only downside i'd say about delivery is that £5.95 for a small item is incredibly expensive and I would definitely mark the site down for this, when competitors deliver for nothing. Overall this is the biggest downfall of the site, its great for reserving collections, but delivery is pointless as the product value then becomes much greater than rival stores.
I have found that Argos.co.uk have such a wide range of products that you can pick up pretty much anything your looking for, especially if it's something for your home. They have quite stylish collections of things for your home too at a very reasonable price, my personal favourite being the 'Inspire' collection. The website is easy to navigate with everything being organised into separate departments and categories, their search facility is also good and you can usually find what you are looking for by typing it into the search bar on the site. Argos have their own value range too so if you are on a tight budget and are looking to buy appliances for your home you can pick them up very cheap. For example they sell their own make kettle and iron etc. for £5. When you place an order online you have the option to select a local store for you to collect your order from which is free, or you can opt for home delivery which i believe is £4.95 - reasonable if your buying something large like a sofa, but expensive if it's only something small your buying. They also have online exclusives so that you can get some special deals by shopping on their website. I have to say i've bought many things from Argos, mostly on their website and i've had no problems. I even got my corner sofa from Argos for £300 and it's fantastic considering the price. They do try and tempt you with an Argos store card so that you can spend quite a lot on their website, but it has a pretty hefty interest rate so be aware of that. I do reccomend Argos especially if you are looking to buy things for your home or to buy toys for the kids.
The catalogue firm Argos has been around for many years and sometimes just the thought of going into a town centre to browse through their latest offers and items can be just silly so you want an easier option so the website they have definitely assists people in making a purchase decision. I have found that the website is easy to navigate around with a search feature at the top of the main page and this makes the whole process of searching really good but if a product you are searching for cannot be found by name if you know the catalogue number this can work in your favour because the item is located immediately. If the item has an offer on currently you have this on their website browsing for you to look at so that makes it very good indeed. The items you look at can be easily reserved at a local store and you do this via the option of buying and reserving the item. You usually get told if the item is in stock and you reserve the item so when you go into your local store you hand over the reservation number the item is there for certain as you have reserved the product. The website lets you look through items in terms of price and this can help you looking for alternatives and if there are any promotions they display them on the main page of the website so they are there straight away and you cannot miss them at all. The payment part is done via the reservation or you could order items directly to your home and some items are exclusive to purchase online so you cannot obtain them inside a store they have in your town so that does not help much as the postage can seem pretty expensive for some of the smaller items. All items in the catalogue you get from the store are online which is good and if you manage to find a bargain even better. I find the layout very easy to look through and most links take you directly to a page you want to find. I do find occasionally if you are after an item and you type the word in exactly as you might expect it to appear sometimes the website cannot find any results. This can easily frustrate you because these results in you losing an item you might want. I think the website should try adding more keywords to searches so you can find items even when you might not have had an exact match. I feel the website colour is good and it is easy to work your way around and there is plenty of help on offer as well.
I shop at Argos stores regularly, even though I have to return or dispose of 1/3 of the things I buy because they are either broken or have been clearly used and not properly restored. But, for some reason I keep shopping there!Anyway I needed some curtains to go with some new blinds and straight away though Argos. As curtains could be heavy and the ones I wanted weren't in stock at my local store I wasn't keen on the thought of lugging them around so decided to order them online. Finding the curtains on the website was no problem, and I was able to place the order fine and received a confirmation email. I was very disappointed to learn that for such a small item they still charge a £5.80 delivery fee (more on Saturdays) which by todays online standards is terrible. When buying I was also given the opportunity to pick when I wanted the curtains to arrive (not when I would like them from or after etc, but the actual day I would like them). I can't remember the exact time frame but it was similar roundabout the usual 8am-7pm times. So anyway I chose the next Wednesday as the delivery day which was the earliest available. I was up early on the delivery day waiting for them to arrive. I waited, and waited, and waited and guess what? No curtains! Of course I couldn't phone the customer services because they close before the delivery timeslot closes. The next day I phoned them up and got through to a lady who just said 'they haven't sent them out yet' and she would have to place the order again. Once again that's another day I have to wait in for them. Yet the day came, I waited and waited and once again no curtains! Back to phoning customer services the next day. She said 'for some reason they aren't sending them out' and all she could do was re-order them again. I told her to forget it and I wanted a refund. She said this was fine and processed it, and to wait up to 2 weeks for it to appear. 2 weeks passed and no refund appeared so once again I'm back onto the 0870 customer service number. I was put through to a thoroughly unpleasant man who asked me a total of 4 times if he was speaking to the person who placed the order, as he clearly didn't believe me. He made no effort to be pleasant and after going in circle with him I hung up and phone back and got through to someone a lot more helpful. She checked my order and said lots of notes had been placed on it but nothing had actually been done! She was the first to actually apologise and said she would issue the refund. The refund appeared in about 5 days, but they didn't refund the P+P charge! I also received a letter the same day with a £10 Argos Voucher attached. This letter was the template of template letters, incredibly generic, made no actual references to what happend or why they were writing, and the signature wasn't handwritten either. I threw this straight in the bin. So in closing, I had an absolutely terrible time with the Argos website and will not be using it again.
Keep your money don't shop at Argos. We ordered a washing machine last Monday evening their web site stated in stock delivery within 5 days. They took the money within 24 hours approx 48 hours later we received an email asking us to ring an 0845 number many nights and a Saturday morning later (be careful of this because after 7 minutes you get cut off and have to redail) we found out that it was not in stock for another 3 weeks. I sent them an email on Saturday asking them to cancel the order and return the money to the account by 1400hrs on the Monday. Having heard nothing from them and no money having been returned I tried ringing again eventually got through to find out it takes 5 days to refund the money, appartently this is the bank not them. Maybe if they had waited until the goods were in stock before rushing to get their hands on our money this might not be happening. I just want the money that they took knowing full well they could not honour the contract to go buy another washing machine. When I questioned the fact that when they took the money from the account they had agreed to the terms of supplying us a washing machine within 5 days they told me that having ticked the box to say we agreed to their terms we wavered what ever it said on their web site and their refund policy was quite clear. So Argos's policy is take your money, hold it and deliver when they feel like it. It has cost us a fortune in telephone calls to them and the laundrette bill will be at least £40.00 take into account the amount of family time lost and you have a big waste of space. My Mother in law bought this as a present she is in her eighties and is totally upset about the fact that someone can take her money and not supply the service. Don't shop for it at Argos buy it cheaper with less stress elsewhere.
Living within walking distance of an Argos, I have still used there web site quite a bit. T is so much easier to search for something on tit than to trudge to the shop and flick endlessly through that mammoth catalogue of theirs. They have a vast range of products, from toys to electronics to tents to beds. If there is ever anything 'householdy' that I need, I generally turn to Argos first because they have so much stuff, often with a choice between brands of similar products and a matching price range to suit any pocket. They also tend to have fairly comprehensive product descriptions and customer reviews for many products. I have had items delivered, usually larger ones such as my bed and bike, when a day of arrival was agreed. But aside from actually ordering for delivery, I'd say an equally highly useful tool is finding your local branch and seeing if they have your desired item in stock and then you can further choose to have them hold it for a day, with a code that you can take to the store to pick it up.
I shop with Argos all the time. They sell a great range of products and they're usually at pretty good prices too. When they first started to offer online shopping, I thought it would be a great idea. I regularly checked their sale sections and often tried to order sale items. Sadly I was never able to do this as items that were on sale always seemt to be out of stock for online ordering. I have ordered twice from Argos and have to say that my experiences have not been very good. The first time was about 4 years ago. My grandad wanted an armchair from Argos and I ordered it online for him. We asked for it to be delivered to our home address as he didn't really want to have to deal with it on his own at his house and I was at home during the day, so it made sense. We did the order online and everything went through fine. I paid on my debit card for him and asked for it to be delivered to my house on a saturday afternoon and paid extra for this. A week later it was due to arrive and we spent the Saturday at home waiting for the chair to arrive. It didn't. On Monday I phoned Argos who told me that they had no order for the chair and that I hadn't even paid for it. When I checked my bank mini statement, the payment had been taken the day after I had placed the order. I got back on to Argos and told them this and they said they would have to get back to me. Another week later I got feed up and phoned them. They hadn't even bothered to try to call me and said that they had cancelled the order as the chair was out of stock and they had refunded the payment. The payment had not shown up as back in my account yet and this was 2 weeks after I placed the order. I asked them why they had not told me any of this and all they could say is that a letter should have been sent out. I told them I had sepnt a whole Saturday in waiting for a delivery and all they could say was that I should have received this letter, which I never did get. I asked what would happen about the chair now and they said I would have to re-order it if I still wanted it. I didn't want to bother my grandad with any of this so I just re-ordered it for him and again asked for it to be delivered to me on a Saturday. Well, this time they tried to deliver it on a weekday. I was out at the time and they left a note to call them back. I called back and they said that if they couldn't deliver it today they would have to re-turn it to the depot and then the order would be cancelled. I told them I wanted a Saturday delivery and has paid extra for this. They didn't know anything about it. In the end it was easier to just acept the delivery on the weekday, i thought I might not get it back again if I sent them away! I tried several times to complain and get my money back for the preimum delivery but was unsuccessful. Our sofabed broke a couple of weeks ago and I needed a new one quickly. Not having expected it to beak like that I ordered one through Argos because they had one on offer and had a buy now pay later deal. Again I have had problems and haven't actually got it yet. When I ordered it I asked for them to call me to arrange a delivery date. They called me at least 6 time a day for a week untill they actually had a Saturday delivery available. I am currently waiting for it to arrive, but I don't hold up too much hope. Both times I have ordered from Argos online I have had problems and have had complications on both occassions. I do realise that most if not all companies have problems from time to time but what I found so bad about Argos is their lack of caring and customer service skills. I would not reccomend Argos.co.uk based on my own experiences. Perhaps I have been unlucky, but I wont be ordering from them again!
Argos has been around for many, many years, so it was only natural that it would expand and establish an online presence. I was happy buying from other stores online, so I decided to see what Argos had to offer, and whether it was worth ditching the stores for good. It is a nice touch when the receipt supplied in Argos stores tells you how long you have to wait. However, the 5 minutes indicated on the receipt can translate into 10 minutes in real life. Then you see other people going up before you, even though, based on their number in the queue, your product should have arrived first. The obvious side of shopping online is that there are no more queues. Once you have you credit or debit card and the product is in stock, its yours. Now all you have to do is wait until it arrives at your door. Of course, the downside is that you need to be home when it arrives. Also, Argos does not deliver for free. It costs £5.95 to deliver your order no matter how many items (big or small) that you order. This is great if you are ordering many, many huge products that you could not bring home. One time I did consider ordering two medium sized products, and was delighted to see that they were being offered for a cheaper price online. However, when the delivery charge was included the total cost was greater than if I went to the store. In the end, I went to the store. It was more effort, yes, but for a student every little helps. I got some good exercise lugging the products home and saved ten pounds. This is just to remind you to consider whether the delivery charge is worth it. Just because the product is cheaper online, it doesn't mean that the total cost will be cheaper too. Another great side of shopping online is that you can check whether the product is in stock. It is such a waste of time when you arrive at the store, use the machine to check the product's details, and discover that someone has already taken the last one. The shop assistants can tell you where the product is in stock, but then you have travel all the way there. I do not like the reviews under each product. The danger with online reviews is that you can never tell whether the people are real, or employees from the company or a competitor. Some Argos reviews look and sound completely legitimate. They summarise the good and bad points the product has, so you can make a good decision. Others seem ridiculously upbeat. If the reviews under each product seem too one sided then you can easily do more research on other websites. If you are at the Argos store then you might feel obligated or pushed into buying the product otherwise the journey was a waste of time. At least buying online means that you can do thorough research on websites like dooyoo! The website itself is set out very well. Important information like delivery charges, refund information (30 days to return the product in a still sealed, unused, saleable condition), Argos's other services like insurance, the terms and conditions, etc is at the bottom of the screen. Other websites I have visited have buried this information like it is top secret, so I appreciate that Argos has it right there in clear view. The product categories used in the book are also used on the website. Even better, hovering the mouse pointer over the category heading brings up a more in depth list. For instance, Home Entertainment brings up more categories like Televisions, DJ Equipment, Ebook readers, iPods, etc. Online websites like Argos allow you to sign up. The good side of this is that your details will be saved on their system, so there is no need to input your name, address, and payment details every time you buy online. The downside is that you cannot buy any products without signing up with Argos first. A lot of websites seem to do this, but it is annoying to have to give them extra information like your email address just to order their products. This extra information is usually so they can email to say when your product will arrive. I like Argos's online store, but not when the total cost outweighs going to the store. For some big products that would require too much effort to bring home, the website is a blessing. For smaller products, I feel that the bus or train fare would be cheaper than the delivery charge. If you prefer to buy in store, so you can check the product there and then instead of having to return them through the website (for free), I understand. However, you should definitely take advantage of the website's ability to check that your product is in stock before visiting the store. It will save you time and money.
This review is on the Argos.co.uk site, rather than Argos the company, because there is another review facility for that one. Argos.co.uk is the internet site for probably the largest catalogue company in the UK. It is owned by Home Retail Group, the same company who also owns homebase. In years gone by it was the norm if you wanted an item from Argos, you would pop along to the store. Look in the catalogue and then take your catalogue number to the counter. This happened for years and was very successful. Move on to the 1990's and the birth of the internet and Argos went one better. Search their catalogue online and then either buy online and pay a delivery charge, or reserve online and simply turn up on the understanding that your item has been reserved. This has proved even more successful and the company has gone from strength to strength. I have bought hundreds (and that is no exaggeration) for both business and personal use, over the last few years and I have found their service very good. The only downside is when we get to the Christmas period and the website (like most online retailers) grinds to a standstill. It can be unbearable at times. It is never like that at other times of the year in my experience. Another bug bearer around this period is reserving popular items and finding that they are not available on collection. It is always the hard to find items. The excuse I had for a DS lite last year was 'flooding', Gogo pet this year 'non delivery'. This can be really frustrating, especially when you hear, 'sorry there is nothing we can do, don't know when others will be in, try checking online'. Doesn't cut much mustard when you've been searching online for weeks for that hard to find present. Another issue has been searching local stores. As you can only check 2 stores at one time (I think they have 350) it can be a long process, especially if at Christmas you are willing to travel. However as you can see the problems I've had are around the Christmas period. I've not had problems at other times of the year, and their no quibble exchange policy is second to none. I'll drop a dooyoo star for not having the correct staff and systems in place for the stressful Christmas period, but otherwise this company has so much to offer (although sometimes the prices can be a little more expensive).