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Click and collect
Member Name: holls9
Date: 07/12/12, updated on 07/12/12 (150 review reads)
Advantages: No waiting in queues or being bashed by trolleys
Disadvantages: They like to hang on to your money
Placed an order with asda for the Click and collect service as I would be out and about anyway but not have the time for a supermarket shop, thought I had paid for it but when I collected the order apparently the promotions had ended and the bill was higher, managed to get the difference refunded as I only purchased them due to the offer.
I thought it was a great service until I checked my bank account today and found the higher amount has been taken from my account but they are still reserving the original total and it will be 5 - 7 days before this is released. To make this quicker I had to phone the bank and get info for asda for the funds to be released in 2 days.
I would advise anyone to think carefully before using asda click and collect, I for one will never use it again, it's not worth the hassle.
Summary: What should have been easy has turned into a huge inconvenience
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