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Ordered several times. Products are acceptable but I received very poor service. I have had four bad experiences.
First time several items were listed as in stock on the website, then became out of stock before delivery. I called customer services twice to say that I wanted the out of stock items cancelled instead of having them delivered when available. The items I had cancelled were still delivered, many weeks later and I had to pay to return them.
Second order: the delivery address I entered on the website was correct, but the delivery address used by Blooming Marvellous somehow got modified afterwards - for some time the parcel was sitting at the courrier distribution centre because Blooming Marvellous had used an address that did not exist. I only found out when I tried to trace what had happened to my parcel and it was being held at the warehouse. I could not correct the delivery address myself - Blooming Marvellous had to do it so it took several more days to arrive.
Third order: I tried to return some items, used an expensive guaranteed delivery service to do so. Several weeks later I have not been refunded.
Fourth order: I called before ordering to double-check that the item I wanted could be delivery overseas - according to the website it could. The agent checked and double-checked and said that the item could be delivered and that it was flat-packed. I placed my order - several days later I get an email saying the order has been cancelled as the item cannot in fact be delivered overseas. When I call customer services they cannot explain what has gone wrong, agent says 'we don't know anything about the products, we're just in a call centre', and that the item I ordered cannot be delivered to me. The item is not flat-packed - the intial information I was given was false. So the first person was either making up the answer or incapable of answering my question correctly.
My experience of the company is a problem with virtually every order and every time I contact customer services they had made a mistake. After four tries it is probably time to give up. Not recommended.
Blooming Marvellous is a one stop shop for most of the things that you would need from pregnancy to the toddler stage. They have several high street stores but I think mostly sell through their website and catalogues as the stores tend to be relatively small and definitely don't stock the full product range.
** The Website **
The website - www.bloomingmarvellous.co.uk - is well designed and easy to navigate. It is divided into several sections - Maternity, Breastfeeding, Bags and Accessories, Baby Clothing, Rooms, Nursery Essentials, Toys and Gifts, Christmas, Jewellery and Sale. Within these main sections, there are lots of sub-sections, making it easy to browse the website in search of the items that you are looking for.
** Maternity Clothes **
In recent months, I have been searching for a maternity wardrobe that will see me through to next February and Blooming Marvellous was one of the first places I looked. They have a really good range of clothing, ranging from basics such as t-shirts and vest tops through to work clothes and outfits for special occasions. They are not as fashion-led as somewhere like Topshop Maternity, but the clothes look good and are relatively affordable, especially if you shop in one of their frequent sales. I picked up a pair of wide-legged jeans for just £5 in their Richmond store last week - bargain! I find their jeans particularly good as they have a range of styles and leg lengths, as well as both under and over the bump versions. The quality of the items I have bought have been good and they all wash well and hopefully will see me through to the end of this pregnancy. Sizing is fairly consistent - I've found tops come up quite big so I tend to size down, but jeans are usually your pre-pregnancy size.
** Baby / Toddler Clothing **
Blooming Marvellous stock some really cute baby clothes, but I do think it is relatively expensive for the length of time that the babies wear it for. It is good for presents though. We had a couple of their sleepsuits first time round and the quality was very good - they just aren't really anything special considering how cheaply you can buy decent quality baby clothes on the high street. They do stock an organic range if you're worried about the ethics of what your child wears (my personal thoughts are that they trash all their clothes anyway so I don't tend to spend too much on them) but the quality / feel of the organic clothing is lovely. They also have a good range of outdoor clothing such as raincoats and wellies, and UV protective beach wear.
** Nursery Essentials **
This is one of my favourite sections of the website / catalogue to browse through as it's full of things that I never knew I needed - in fact, I probably don't need them, but I find it fascinating to look through all the products. This part of the website is divided into sections relating to travel (things like buggy snuggles, things to make car journeys safer / less stressful, changing bags, travel cots and portable high chairs), sleeping (sleeping bags, mobiles, swaddle wraps etc.), safety (gates, monitors and various gadgets to make your home a safer place for a mobile baby), feeding (highchairs, weaning products etc) and bathroom. There are lots of ingenious products which you may or may not feel that you need to buy - we bought a few things from this section first time round, such as a highchair in a bag which proved invaluable, but a lot of the stuff is only worth buying if you have a lot of money to spend.
** Other Sections **
The 'Toys and Gifts' section of the website is also nice to browse through. Most of the toys are aimed at younger children (from babies to pre-schoolers), although there a few toys in the role play section such as wooden fire stations and dolls houses that might be suitable for slightly older children. The 'Gifts' section allows you to personalise gifts for family members - always a good present option for doting grandparents and there are currently more options for personalisation in the 'Christmas' section. We bought my niece a personalised 'Baby's First Christmas' bauble a couple of years ago which was well received. The other main section of the website is called 'Rooms' and features lots of nursery furniture and room decoration ideas.
** Ordering and Delivery **
I have always found the online ordering process very easy to use. You just click on products to add them to your online shopping basket and then pay for them by credit / debit card once you have finished shopping. Cards are not charged until the order has been despatched, giving you a chance to cancel it if you then find that the item is not in stock. UK delivery charges are £4.95 and they claim to deliver within 5 working days - in my experience this is about right. I have never got it quicker than 2 days but it has never taken more than 5 either. You can also request an express delivery service for £8.95 which will be next day if you order before 12, or the day after if you order later than that.
** Overall **
Blooming Marvellous is a website that I find myself coming back to again and again. Mostly this is for the maternity clothes, but also to browse for ideas for products. While I find the clothing reasonably priced, I do think they can be expensive for other items so I would usually recommend researching the prices for things online before you order them. They do have a great range of products though and there's a good chance you will find what you are looking for, plus several things that you never knew you needed at the same time!
In years gone by it used to be very difficult to buy reasonably fashionable maternity clothes at a price that didn't break the bank. Today there are far more retailers that cater for 'bumps', but in the small town where I live only Mothercare sells these clothes 'off-line'. I've therefore found myself searching for my new wardrobe on-line and one of the websites I've recently turned to is Blooming Marvellous.
If I remember rightly Blooming Marvellous started trading around the time I was pregnant with my now 18 year old eldest child, although in those days the ranges were only available by mail order catalogue. They do still run the catalogue, but also have a website, which is where I went to buy a few essentials. The website itself loads quickly and easily using my very temperamental mobile broadband connection and is well laid out with photos and descriptions of the different items available. I wouldn't say the photos are always 100% accurate though, but I'll get into that later.
The maternity section is well organised and the range covers everything from casual to smart wear, lingerie and even swimwear. The range of sizes isn't the hugest, I've not seen anything bigger than an 18 for sale but they do have a handy size guide to help you decide if an item is going to fit. As with any other maternity clothes you should basically go for the same size as you were before you became pregnant, and I've found the sizes are a little on the generous side as I was a large 14 before becoming pregnant and their size 14 fits perfectly. What I do like is that the trousers have different leg lengths available, which is quite unusual in maternity clothes. While the prices are reasonable, I really couldn't say they are the cheapest, while they do compare well to Mothercare, they are beaten by New Look. What did make me decide to buy from here was their sale section where fashionable clothes were available at very reasonable prices.
Adding to the shopping basket was a simple enough process, although because I was buying from the sale range I did find that lots of items were no longer available in my size. I personally picked a pair of jeans, pair of trousers and two tee-shirts which came to just over £20. Not bad considering the original price of the jeans was £35. When it came to checking out, it was necessary to open an account, which was easy enough and then make a payment using any major credit or debit card. Something I did find a little unusual was that I couldn't find a link anywhere on the site to tell me what the standard shipping costs to the UK were. I found references to overseas shipping and express delivery, but didn't find out how much standard delivery was until the checkout stage. I will say that I found this a little underhand and annoying, but it may have just been me being obtuse. Delivery actually cost £4.95 for second class by Royal Mail which is quite steep considering that New Look offers next day delivery for the same price.
Immediately after the order was placed an email arrived in my inbox confirming the order, and then I heard nothing for almost 4 days. Checking the order status online gave a constant 'status unavailable' message and I must admit I was starting to get a bit worried. I eventually received an email confirming dispatch (although this went into my hotmail junk box), and received my goods 3 days later, a full week after placing the order. On opening the package I found there was a tee-shirt missing and on checking the enclosed dispatch note I discovered that this was out of stock (although it had said in-stock on the website) and I hadn't been charged for it. Ok so they hadn't charged me for it, but the first I knew I wasn't getting it was when I opened the package, there'd been nothing in the dispatch email.
The items I did receive are of fairly good quality, the tee-shirt fits well and is definitely designed with the bump in mind. The jeans are super comfortable if a little long, I did choose the shortest leg length but being only 5'1" I expected to have to turn them up. The trousers are ok, but don't look much like the photo, I knew they would be striped but in the photo the stripes looked close together and in reality they're not. Overall I'm pretty pleased with my new clothes, but if I wasn't I could return them albeit at a cost. Unless the goods are faulty all return costs have to be paid for by the purchaser and then it takes 3-4 weeks for the money to be refunded. A quick note here, is that personalised items cannot be returned.
Along with maternity clothes, Blooming Marvellous sells a good range of baby clothes, most of which are very cute and different from the norm at prices that seem pretty reasonable. They also sell nursery furniture and essentials but I can't comment on the quality or value for money of any of these as I've not purchased anything other than maternity clothes from here.
And so onto the crux of the matter, am I recommending this website or not? Well it really does depend on your budget and whether they are running a sale. Their 'normal' prices can be beaten by other retailers, but the range is far larger then any other web retailer of maternity clothes that I've ever seen. The clothes are well-made and comfortable, but.....the photos are not always truly representative of the goods, the delivery charge is a little high, the level of communication with the customer leaves a lot to be desired and any return costs have to be paid for. All in all I probably will be shopping from here again, but only when they are running a sale.
As a rare lady who hates shopping (crowds, poor service etc) I am a huge fan of internet shopping so when my jeans started to get too tight I looked on the internet for a reasonably priced pair of maternity jeans.
I came across Blooming Marvellous and loved the name so decided to give them a try.
Accessing the site
I always check whether there is going to be cash back available before I access a site and was happy to find that Topcashback offer 10% for this site so accessed through that. My purchase tracked immediately so was happy with that.
The site is designed well and is a good site to navigate your way around. The site is colourful and you can immediately see what it actually offers. The main categories available are maternity clothes and baby / toddler clothes and equipment.
You can either search by collection or by key word, or just by special offer. The site is very easy to navigate your way around. If you find an item that you like there are good pictures available of the product so you can see what it looks like.
One feature which I really rate is the size guide which explains exactly all the sizes. This is especially important for trousers and skirts as they do a variety of waist bands from "under the bump" with elastic panels through to an elastic bump which goes over your bump. The size guide gives you an excellent idea so that we you can be happy with what you are buying. The guidance on whether to buy small/ medium / large or 8/10/12/ etc is ok but be aware that their sizes are on the generous size. I ordered size 8 and 10 jeans and the 10s were huge!
There is a pretty good range of clothes available from jeans through to formal workwear and other items such as evening wear. They also have a good range of underwear - support wear and the like.
Reasonable - a little bit higher than the high street but very good value in the sales. I bought jeans that should have cost £35 for £11 and £15 pounds which is good. I would not pay full price as there are equally good items in shops such as Next.
You can use credit or debit cards by phone or email. The site is secure and I had no problems entering my card details.
High - £4.95 for second class delivery. More if you want guaranteed delivery or next day. Prices up to £12 which seems very high for delivery.
Takes forever - I ordered four items - I received two after 2.5 weeks and a letter saying that one was out of stock so would not be coming and would not be charged. I also got the third item a week later again by second class post. The packaging is recyclable which is good if you are worried about green issues.
I did not get charged until the items were dispatched so had two charges to my card.
Now this is where I really get annoyed with Blooming Marvellous. It seems to me that most internet companies do either free delivery or free returns they do neither which is the main reason that I will not use them again. Especially as I had to return two parcels as the jeans were huge and not as nice as they looked on the website.
Good bargains in the sale but watch for pricey delivery, bad communication with you about your items (received two a week apart with no explanation or warning) and expensive returns.
I won't be using them again.
When I found out I was pregnant, I trawled the internet looking for mail order catalogues relating to pregnancy & babies. I figured if I was going to be bored for 8.5 months, I may aswell have a bit of reading material to be going on with....!
One of the catalogues I ordered was for Blooming Marvellous. My catalogue arrived promptly & consisted of 2 parts - one catalogue covered baby & nursery, the other covered maternity wear. The range of products wasn't vast, but did comprise a selection of clothing & nusery essentials not seen anywhere else. I really liked a lot of the items in both catalogues, but didn't order anything straightaway, since I'd only just found out I was pregnant.
Since then I have received frequent mailings from the company, and have also regularly checked the company's website. I occasionally receive voucher codes for discounts & free shipping, which have lured me into placing 2 orders with them.
Firstly I ordered a grey vest. Big deal, I hear you cry! But, I wanted a maternity vest that was ruched, but ruched only at the front (meaning the front was much longer tha the back), & this was the cheapest retailer I could find one at. The vest was fantastic - it was SO comfy & became my maternity staple, fitting well throughout my pregnancy due to the shape & lycra content. Looking back, I should have ordered more in different colours, because I realised how hard well-fitting maternity clothes are to come by!
My second purchase was a big fluffy bunny. He was just too cute to resist, & at half price with free delivery I couldn't help myself.
I have read a few bad reviews about Blooming Marvellous, but have to say that my experience with them has been, well, blooming marvellous! The catalogues are modern & 'clean' looking, as is the website. Shopping online is very easy, or you can telephone to place an order. The items I ordered have been good quality at reasonable prices & have been delivered promptly.
Do watch out for the sales though, which happen frequently. Otherwise prices can be a bit on the steep side. Also, it's worth signing up for a catalogue so that you receive further discount codes in the mail.
I think this catalogue is a must for any expectant mum, it's brilliant. They stock maternity clothes; casual wear, work wear,trendy fashion clothes, swimwear, nightwear and a good range of underwear. The main attraction here is that it's not all smock type dresses. There's lots of separates that you can mix and match and I can honestly say that if I had the money I'd buy most of it! A lot of the maternity clothes I've been looking at lately are very dowdy and boring, but not Blooming Marvellous. I think the prices are amongst the most reasonable I've come across as well. Dresses = £34.99 - £39.99 Skirts = £29.99 - £39.99 Tops = £18.99 - £34.99 Trousers = £26.99 - £39.99 They also have a gorgeous range of baby and toddler clothing, a prices to match the likes of Mothercare or Next. The childrens clothes go up to age 3. Then there's the gadgets and gizmos section. Books, videos, monitors, disposable knickers, bouncy chairs, changing bags, bath equipment, toys, feeding equipment, baby carriers, buggy boards and lots more besides. It really is an excellent all round catalogue. You can contact them via the internet: www.bloomingmarvellous.co.uk or via telephone: 020 8391 0338 or you can visit one of their shops in Bath, Chester, Cobham, London, St Albans, Wincester (which by the way are open 7 days a week). They also have a clearance shop at Cockfosters, Herts which stocks last season's stock, end of line and seconds (this is open Mon-Sat). I have shopped from Blooming Marvellous via the website and was very impressed. The order was despatched quickly and packed well. They do have a delivery charge which is in the region of £3.65 which is non-refundable if you return the item. They also have a good sizing chart in the brochure. This is a must if you're expecting or a new mum.