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      21.08.2012 00:00

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      "Terrible customer service and Crazy interest rates"I have paid off my account in 2009 via a BACS transfer, however they have not applied the credit and never contacted since 2009. I have just checked my credit report and it says I have not paid the amount in 2009 and since then they have been adding close to £100 a month as interests and other charges to the amount now on my credit report it says I owe a crazy amount of money.Tried contacting them to correct the situation and have received zero replies. I contacted credit expert and they contacted them for them to simply say its correct and now I am stuck with this black mark on my rating which is not correct.AVOID AT ALL COSTS!!!

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      20.09.2010 14:48
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      A trustworhy company with a great clothing range.

      I discovered the clothing retailer Bon Prix around five years ago and have been a customer ever since. The company have an online website and also use mail-out catalogues with paper order forms attached as well as offering telephone ordering. As a customer I recieve the mail-outs periodically throughout the year. They alert me as to the current Bon Prix range is, what is on offer, on sale or is a seasonal best seller and 'must have'.

      I was first attracted to Bon Prix when I saw their 'Rainbow Collection' in a friend's catalogue. This is their range aimed at teens and young people although I still purchase from this range now I'm a bit older as I find the style of the clothes in this collection to be so unique and lively. The clothes tend to be a bit more colourful and eye-catching with an emphasis on fun and expression of character. The clothes are also not made smaller as if for the slender bodies of young women - they are just your standard sizes.

      Bon Prix also have their own collection - the b.p.c fashion collection. You can identify items belonging to the collection as they are clearly labelled as such in either the catalogue or online. There is no particular trend or style to the b.p.c collection; they have a broad range of all items from coats to tops to lingerie.

      I have purchased many items from Bon Prix and the clothes have a variety of different brand labels. These are not your designer brands of course however you can get some bigger names in the shoe department - things like Mustang and Sketchers are available. In most cases the actual brand or maker of the clothing is not stated in the item description.

      Price wise Bon Prix can vary with a lot of tops and t-shirts available from under five pounds going up until thirty pounds. My favourite thing from Bon Prix is their sweatshirt collection. I love to wear casual sweatshirts and hoodies but can never find them on the high street unless they are the mega-priced expensive ones. Bon Prix have a wide range of plain and patterned, zipped or buttoned hoodies and sweatshirts in a whole range of styles and colours. They have sporty and feminine styles. The prices are great too with the cheapest hoodie available right now priced at under £9! It's hoodie heaven!

      Other categories of items from Bon Prix include: Menswear, Kids, Lingerie, Home Living, Sports and Swimwear and Shoes.

      Bon Prix have a special club for regular customers called the Bon Prix club. It requires you to pay a £10 subscription charge to join. This entitles you to 10% of any order for six months. This is the only benefit so I think it's only advantageous if you intend to buy a lot of items!

      The standard delivery charge is £3.99 which I think is a bit expensive. I usually wait until the company send me a free delivery code, which they do now and then to incite me to purchase more! Delivery of items from Bon Prix is within six days of ordering. Returns are processed and a refund applied to your card or account within 28 days. I have been a customer for five years and have had no problems with billing or delivery. I have also never recieved anything I thought was bad quality or poorly made. Infact I still have a couple of things I first bought from the company five years ago as they are so durable and long lasting. You can't often say that about catalogue goods.

      I wouldn't say Bon Prix caters for any particular age range - I think there is something for everyone of all ages and all sizes. There are comfortable leisure wear alongside sparkly party dresses and holiday clothes alongside winter warmers. The styles (in ladieswear) are as diverse as vampy to bookish to chic to tomboy to office sophistication. Whatever you are looking for you'll find it.

      The only problem i have with Bon Prix is that a lot of their goods are labelled as being sizes ie. 10/12 or 14-16. I am somewhere in the middle of these - a 12 to 14, so it's difficult to know what will fit. Not all of their clothes are sized this way though.

      The items of clothing are pictured either flat or worn by a model. If you go online you can also see 'catwalk' style videos of some of the range being worn by models. This is a great help as it shows how the clothes really hang and fit. It can also be a fashion inspiration.

      The website is the best place to see the entire range:

      www.bonprix.co.uk

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        06.09.2010 11:40

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        Bon Prix, the racketeer, das Betrüger. If you want to be charge several times, and to find no way and will to resolve the problems (of course they are charging you twice and that is a good deal for them). The chain has no end. (I am with this problem now after 5 months).Best Regards

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        29.06.2010 00:14

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        A great place for plus size clothing if you are tired of the norm

        I discovered Bon Prix by accident whilst trawling online for something a bit different from the usual plus size clothing range. I was not disappointed. They have an outstanding range of clothing in a wide size range and underwear which is actually true to size. It is my one stop shop for bras. On the plus side, they have a superb range, completely different from anything you will find in standard plus size clothing retailers, true to size fitting, fairly quick delivery. On the down side however, the £3.50 delivery charge I find quite steep, especially if you are only looking for one item, and if it doesn't fit, you then have to pay a further £3.50 to get a replacement. Their t-shirts also shrink in length very soon after washing. I have purchased in the teens of t-shirts over the past couple of years, and so far have had to throw every single one out after only about 4 washes. Still, at the reasonable prices they charge, it's no great loss. All in all, Bon Prix is a breath of fresh air for plus size clothing.

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        02.04.2010 16:39
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        An excellent website for bargain-hunters who want the best for less.

        I'm the loyal type. I find shops I like, and I continue to use them again and again until they let me down. I'm still using BonPrix after first purchasing clothing from them a few years ago, and they're one of my three trusted clothing websites (the others being BooHoo and La Redoute), so they must be doing something right!

        BonPrix's website is full of affordable clothing and accessories, including women's t-shirts for as little as £4, and bags for less than £5. Some of their clothing is a little out-dated, but a majority of what they sell is fashionable, and all are of a high quality. The website is great for those who want a whole new wardrobe for under £50, and the products are, for the most part, sent out very quickly (though occasionally buying in bulk I've found that a majority of items are sent along with a note saying the others are delayed by a day or two).

        BonPrix sizes, too, are something to speak well of. They're expected. You're not going to order a size 10 and get something made for a six year old, and you're not going to order a size 14 and receive a tent - what you want is, for the most part, what you get. This can't always be said of other websites (such as the aforementioned BooHoo, which whilst stylish and speedy can be hit and miss with sizes).

        BonPrix sell clothing and accessories for men, women and children, as well as shoes and homewares. As yet, I've not purchased from their homewares section, but again, what's available is cheap and useful, and I'd predict the same high quality I receive when I buy clothing from them.

        BonPrix is an excellent website for the bargain hunters amongst you. Take a look before you jet off on holiday this summer, you may kit out your suitcase for much less than you expect!

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        29.07.2009 15:41
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        Big doesn't have to mean frumpy

        I came across Bonprix.co.uk looking online for plus size tops with long sleeves. I found most shops only sell 3/4 length sleeved tops and due to having scares on my arms I have not been able to wear anything shorter than full length sleeves since the age of 13.

        Bon prix sells up to date clothing sutable for all age groups ranging from young children to the more mature. It sells shoes and underwear, swimwear and both summer and winter attire. They also have a great range in sizes and styles plus on most clothes there is a choice of colour and in the product info it usually tells you what the fit is like, this is great as I need a lose fit and with this info available I know that a lose fit is what I will get.

        I espesially like the tops they sell that have an empire line, they seem to fit nicely and I have bought over ten tops in the past ranging from casual and jumpers to smarter wear for weddings.

        I find as a size 22 and 5 foot 9 inches most shops dont cater for my requirements and if they do the clothes they sell are quite old fasioned, with bon prix I never find this the case and I can always find something to meet my needs.

        Also the bigger sizes are made longer, to help cover the bulges.

        Price wise bon prix is very reasonable, you could get a nice top for under £10.

        I would recommend this to anyone but especially the larger modern lady.

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        01.07.2009 11:16
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        it is for everyone

        When a BON-PRIX catalogue popped through my door, I looked at it and thought, not for me, I am retired. However I looked through and found that further on in the catalogue there were some quite nice classic but modern clothes. I was also pleased to see the prices were very reasonable, so ordered trousers and T shirts. when they arrived I was delighted to find my petite size trousers were the right fit, being small I always have trouble with leg sizes, no doubt many of the reviewers will have empathy on that one! The quality of all the items considering the price ,was good, the colour of the T shirts was crisp and clear. I have just gone on their website to order more items and found that it was well arranged, easy to follow, changing pages was speedy. As our generation was not brought up with computers and find it tough sometimes, this site was a pleasure to use.

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          08.06.2009 00:05
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          Recommended for casuals, particularly plus-sizes

          Despite French-sounding name, Bon Prix is a budget part of the German (and the world's largest) mail order company, Otto GmbH. They operate in 10 countries and claim 14 million customers (though it's not clear whether this refers to Bon prix alone or Otto as a whole).

          I first encountered Bon Prix in Poland before the advent of Internet shopping and had reasonably good experience, so when I came across it in the UK, I was happy to give it a go and have been using them for several years now.

          They offer traditional mail-order as well as Internet shopping, but I have always bought on-line.

          **Range**

          Bon Prix has a large selection of women's clothing, most of it casual, but with some forays into formal and dressy items. I tend to stick to casual and basic items from Bon Prix, as the more dressy (and more expensive items) do tend to have the "budget" look and feel.

          Among the casual clothes, Bon Prix offers mostly a decent budget selection, with prices somewhere between mid-range High Street and catalogue retailers like Marks & Spencer or La Redoute and rock-bottom chains like Primark or Matalan.

          The quality pretty much matches the prices: most items are reasonably well made from decent enough fabrics, but there is not much sophistication to designs, and the finishing touches sometimes lack. Bon Prix clothes last quite well: they are more of a solid-but-a-bit-clunky kind than flimsy-and-fall-apart-after-first-wash type. The sizing isn't always entirely consistent, but not to a worrying degree.

          The styles are fairly basic, and my feeling is that the more fashionable Bon Prix tries to get, the worse it becomes, but it could be my age showing here.

          Some of my most used clothes came from Bon Prix, including three chunkish cotton jumpers whose design I liked so much I bought three different colours (below £20), great pair of smart brown jeans (forgot now how much but certainly less than £25), a winter shower-proof jacket (£30), nice simple cotton or cotton/viscose mix tops (some have unnecessarily feminine designs, but it's usually possible to pick some decent ones; all below £20). T-shirts in a variety of designs can be had from about £5-£8 per top.

          I also buy bras from Bon Prix. They are not particularly sophisticated but fit well and many go up to high cup sizes with due consideration for support needed. At around £12-£15 per bra, they are probably the best value large-size bras around. Bon Prix also have a rather daring range of erotic lingerie, with open-cup bras and open-crotch knickers, but as I have not sampled those delights, so can't comment on that.

          One of the greatest advantages of Bon Prix for me is the range of sizes they offer. Most items go to 22/24 (although the teenage/youth clothes end at 18); and quite a few of them go all the way up to size 32. The double sizes are sometimes a bit of a problem, with the lower one being slightly small, and the higher one being obviously too large; this only tends to be an issue with close-fit clothes.

          All sizes cost the same.

          Bon Prix also have men's clothes (in a much smaller selection) and children's range. I have never bought men's clothes, but children's ones are pretty decent too, with styles similar to the cheaper ranges of La Redoute/Vertbaudet. I also like the sizing of children's clothes, which is European style by height and not age.

          **Service**

          The website is well designed and very usable, with a good functionality for browsing and searching, especially in women's clothes. It's harder to browse children's ranges because when browsing by height different ranges overlap, and when browsing by item type, not all items are available in all sizes.

          There is a very useful "quick look" function which allows the browser to see more of the item's detail in a kind of pop-up window without leaving the page.

          The delivery costs £3.50, while the returns and replacements are free. This is great because it means you can easily order shedloads of stuff and just try it all on in the comfort of your home and then just send back what you don't want.

          Deliveries take quite a long time - just like with La Redoute, the packages come from France and take at least ten days to arrive.

          Bon Prix use Home Delivery Network for their deliveries and you have to use them for your returns too.

          The refunds of returned goods are processed in reasonable time, but if you are returning some items and replacing others, the refund will be made by cheque rather than to your original card, which takes longer and is generally a bit of a pain.

          Bonprix offers a "Club" subscription, which costs £10 and gives you 10% discount for six months. This can be a good value, but it's obviously better to make your first order to see whether you like their goods before committing to this.

          At Cahsback kings, BonPrix offers one of the best cahsback rates available at 8%.


          **Verdict**

          A good online shop with a huge range of casual clothes at attractive prices, and with designs slightly different from what's available from UK retailers. Recommended particularly for those looking for plus sizes and larger cup bras.

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            20.01.2009 13:47
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            A good website for cheap clothes but don't expect high street fashion

            Ive been using Bonprix now for a couple of years & have found them on a whole ok. They do very cheap clothes (jumpers from about £15, tops from £8 etc) but the quality of the clothes is still very good despite the price.

            They have a wide selection of clothes for men, women & children & they tend to do basic clothes so jumpers, fleeces, casual trousers etc, its not the best place for high street fashion but if you want basics then its ideal.

            The one downside to ordering from this company is the delivery time, all of there stuff comes from France & can take up to a couple of weeks (ive had stuff take over a month) to arrive so if you want something in a hurry you are best off looking somewhere else.

            I tend to buy jumpers and t-shirts from this site, you have to be careful when selecting a size though, they don't do your normal 8, 10, 12, 14 etc, all there sizes are 10-12, 14-16 18-20 etc etc so for a first order its best to get two diff sizes to see which fits you best.

            I have only ever had one item not turn up at all & once I informed them of this they sent me a claim form so I could get my money back, although now you can get a account with them so you don't have to pay for stuff upfront like you used to.

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              15.09.2008 21:47
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              Definitely worth a look

              Bonprix caught my attention about a year ago, they sent me a catalogue which I duly flicked through and found some fairly cheap clothes contained within. I say fairly cheap as they are not as cheap as Primark or Peacocks but probably about the same level as Matalan and New Look. For example tops sometimes available for under £10, jeans for £15-£20, shoes £15 upwards. Oddly instead of every item ending with .99 bonprix have them all at .90.

              As far as I'm aware they are a french fashion company rather like laredoute. The style of clothes in bonprix is often quite different to the high street stores, sometimes a good thing and sometimes not.

              I would say however they cater for all age groups, men and children too, it's not just a selection of uber trendy items you can't wear if you're over the age of 20. Many are classicly tailored. I bought a gorgeous pair of black wide leg trousers from bonprix and they're really lovely, a great fit and have lasted ages even with regular wear.

              The p&p is £3.50 and your goods are delivered by courier approximately a week later. Often there are free gifts and offers and discounts, regular sales and if you sign up they send a brochure probably once a month.

              The underwear is fabulous, they have many bras that go up to an E cup which is rare and much appreciated by us larger busted women, they normally charge about £10 for a decent bra, matching briefs/thong comes in at about £5 or £8 upwards for a set of 2 or 3. I must add they do have some ridiculous "sexy" underwear too that just isn't sexy at all and I personally would never wear it unless I wanted my partner to have a good laugh!

              The one downside I've found with bonprix is the sizing of their tops. Trousers and skirts are as normal, but tops are sized 10/12 then 14/16 then 18/20 etc. Now, I'm a size 10 in trousers but a size 12 in tops (have to have room for my big bust) but if I buy a size 10/12 there's no way those puppies are getting in there as it's not strictly a size 12, but I don't want a size 14/16 either as this would be huge on me. So that's a big consideration before buying.

              I've never had cause to ring their customer services so I can't comment on that I'm afraid, or is that a good thing?

              Overall some nice clothes at reasonable prices with quick delivery. Suitable for all age groups, men and children too.

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