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      30.06.2014 20:00
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      An online store I went to a lot... but not my favourite...

      I like Boots.

      I mean, I am a girl, and looking at colourful things in the make up section is really a great window shopping experience. But sometimes, you went to the store and want to buy something, and it wasn''t there. That''s when I went to the online shop. Boots.com us one of the beauty shop I went to a lot.

      To be honest, I don''t think shopping online at boots.com is fun. Their website is somewhat feel too cluttered for me, and although in the end I could always find what I want, it was not quite an interesting experience. I would like a more clean looking with a better categorisation for the products, instead of a lot of big "offer" signs here and there.

      I am quite happy though, with their thorough product descriptions and the room for the other customers to review the products. It helps more than going to the store and asking around to the shop assistants. I think it''s very helpful and the best feature in this website.

      They offered a free delivery for the purchase over GBP45, and free collection in store. I have been using the free delivery service several time for buying electrical products (which most of the time I couldn''t find in the store). They also have a lot "online only" offers which I like to use to add up to my advantage points.

      However, not only it is a little bit tricky to use your advantage points online, I can''t use my giftcard online either -- not even when I collect the order in store. It is something that I think a little bit unfair.

      I still shop online on boots.com every now and then, but I think they have a room for improvement.

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      19.11.2013 15:39
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      A good site but has a few niggles

      I have used Boots.com for a number of years, having been a customer in Boots stores also for as long as I can remember. I find Boots.com a convenient way of shopping for their products and generally think it's quite a good facility but I also feel it has a few niggles that need to be ironed out.

      What's on offer?
      The website sells many of the products that they sell in store including make up, beauty, first aid items, baby items, seasonal goods, fragrance and children's clothing although I have found that it does not sell everything that they have in store - for example, particular shades of make up I wish to buy that I've previously seen in the shop have not been available online. There is a larger selection in the shop but I feel that the items on the website still offer quite a wide range. While the selection is good, I don't find that the stock levels are - there have been many times when I've gone to add something to my basket only for the site to tell me that it's not available. There are also many items that show as 'stock coming soon' or 'sorry out of stock' - I would say much more than I've experienced on other high street store websites. This is worse with items that are part of deals I find, such as their Christmas 3 for 2 offer - I find that unless I buy fairly early, I can go through their store catalogue, pick out my items and more often than not one of the three in the 3 for 2 offer won't be available for me to purchase. In those cases, I just find it easier to nip to my nearest store, given that we have 4 or 5 easily accessible within a 10 mile radius of where we live anyway and whose stock levels are always pretty good.

      Offers that are available in store are usually offered on the site which is good. In addition, they also sometimes offer online exclusive deals - one recently I spotted was £5 off a £40 spend on fragrances - only available at Boots.com.

      Delivery
      I have found the buying process on Boots.com to be quite good - I think that their delivery charges are reasonable, at £2.95 or free if spending over £45 although with a site like Boots, I don't often reach that threshold given my purchases are only usually smaller items. The alternative is having an order sent to store which I've done quite a few times, although this is only a free service if spending over £20. When I was pregnant, I found their website very handy - I just ordered what I needed for my hospital bag and it all arrived in one go - no hassle for a heavily pregnant lady fighting through the crowds in the store! The delivery usually gives an estimated date and I've found on almost all occasions, my delivery has turned up on that given day. Nominated day delivery is available for an additional cost. I have always found that the items come wrapped very well in a box and are in perfect condition. As I have always experienced with Boots, the items are of a high quality. Our deliveries usually come via the Hermes courier.

      Taking Advantage of Points....
      Another slight niggle is the use of advantage points, which is a Boots loyalty scheme. Items collect advantage points in the usual way on the website provided the advantage card details are provided, but spending them is a little bit harder. I remember quite recently wanting to use my points to buy some of the items in my order but currently the site will not allow this - you can either use your points to buy everything in the order or none. The only alternative was to buy the items separately as two different orders, but this then meant a charge for delivery on each separate order and rather defeating the object of saving myself some cash.

      They accept debit and credit cards on there if wanting to pay with money rather than loyalty points.

      Sorry but this site is currently unavailable....
      I have known the Boots.com site to undergo maintenance several times too, as well as being too busy during peak periods and not allowing me on to the site due to a high volume of traffic. I do think that a large national company such as Boots should be able to combat this a little better as surely they are aware that some times (eg Christmas) they will be exceptionally busy and the site should be built to deal with this traffic. The maintenance has sometimes been at peak times on an evening (eg 8pm) and I think if this is routine, then it should be at a quieter time.

      Conclusion
      I've rated Boots.com three stars. They fully deserve three for the quality of the items and delivery service but I've taken a couple off for the problems with stock levels I've experienced and the general site problems, ie the advantage points use online and the site going through maintenance at busy times. Overall though, I find that it's a pretty good site for shopping on.

      Thanks for reading :o)

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        19.10.2013 20:36
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        Shop online, avoid the Christmas queues

        As Christmas is approaching and being six months pregnant going shopping is not too of my list for my weekends I thought starting my shopping online would be a much better idea.

        The website is pretty easy to use, it has a search area and also different categories if you are not sure what you are looking for or if you just want ideas. As boots have the 3 for 2 offer at the moment I found it useful to select the 3 for 2 section and sort in price order to make the most of the offer by purchasing items of similar prices and boots automatically sorts them in order so you get the maximum benefit from the offer.

        As I had spent over £50 I qualified for free standard delivery, this took around 3 days which was fine as there is plenty of time until Christmas. There is also an option to pay for a specified delivery date or to collect from your local store. My delivery came in a large box and I have no concerns over the way it was packaged, they also sent me a copy of their Christmas catalogue to browse.

        The only downside I found to the boots website was the number of items showing out of stock, I would have found it more useful if they had removed those items or put them at the end of the search to save me scrolling through things I can't purchase - had I been in store they wouldn't be on the shelf to look at.

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          13.06.2013 02:41
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          Boots.com has both good and bad points

          Although I'm trying to spend more time shopping in 'real' shops these days and less time shopping online (having watched too many local amenities close recently), there are still times when a decent shopping site comes in handy.

          Boots.com, the online version of Boots, packs in a lot of information. It's possible to search the catalogue of products stocked by Boots (many of which aren't available in my local branches), to place online orders and choose between delivery and collection from a local store, and to access different services provided by Boots, such as BootsWebMD, an online symptom checker that I've found quite handy on occasion.

          I've been using Boots.com for a few years now, and will list some of the main advantages and disadvantages I've found with the site.

          ***Advantages***

          One of the main benefits of the Boots site is the huge range of products you can purchase - a much more extensive range than you would find in many of the branches. You can order the products to be delivered to your door or have them delivered to a local branch. I've used the latter service a few times, and have found it to be very reliable - you get an email notification of your order being ready to pick up, and can then access items from your friendly local branch that they wouldn't normally have in stock.

          Speaking of advantages, the Boots rewards scheme, Advantage Card, can also be used when shopping on the website, so you accumulate points on your online shopping. Many of the in-store offers are also available to online shoppers, such as the famous '3 for 2' deals.

          The website is pretty easy to navigate from the main product categories including 'Fragrance' and 'Toiletries' - hovering your mouse over one of these categories produces a drop-down menu of options and you can search for products from there. There are plenty of useful sub-menus when you begin to search, allowing you to narrow down results by brand, price and so on.

          ***Disadvantages***

          Boots.com hasn't been a perfect shopping experience for me, and I'll list some of the niggles I've had with the site. Firstly, the search options don't always work. On some occasions (for example, when checking the prices of items for my DooYoo reviews), I've been taken to a page saying, 'No results found', even when I know the item is a Boots staple. The site seems somewhat temperamental for searches.

          I've also noticed that Boots are rather reticent when it comes to product ingredients. Each item has a link to 'view detailed product information', but this information is anything but detailed and usually just has one or two generic lines describing the product. As many of Boots' 'natural' ranges contain ingredients that are anything but natural, I would prefer the option to make informed choices about my purchases. I am sure it's well within Boots' capabilities to do better on the product information.

          It is worth mentioning here that there are qualifying spends that entitle you to free delivery with Boots. For example, delivery to a local store costs £1.95 unless you spend more than £20, and standard delivery is £2.95 unless you spend £45. Of course, many websites have these qualifying spends, but it's worth bearing in mind that there are extra charges unless you're spending the minimum amount.

          Similarly, although the Boots website carries some special offers, these may not always match up to the ones available instore. For example, Boots tends to run special Christmas Advantage Card evenings with extra point giveaways. I've noticed that the instore deal tends to be £12 worth of Advantage Points when you spend £50, but the deal online tends to be a bit less generous. It's worth keeping an eye on the different deals if you have the option of shopping instore.

          ***Summary***

          I find Boots.com better for some things than others. For the convenience of having orders sent to my local store, it's great. I tend to stick to tried and trusted products, though, because of the lack of product information available online, which is something I think Boots should sort out.

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            22.01.2012 14:27

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            Boots stores are good for just one thing these days, and thats prescription medicine. Everything else can be purchased and a much better price online.

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            03.01.2011 15:34

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            Great shopping experience and good to collect your advantage points!

            Enjoy everything Boots has to offer on their website inlcuding their infamous 3 for 2 offers. Boots is great for buying your christmas or birthday presents. They have some of the best gift sets around for both men and women. You can also buy all of your favourite makeup, hair products and fragrances on their website and popular medication like pain killers. Boots.com also stocks baby products such as milk and nappies. Whatever kind of toiletry it is your looking for, Boots has it.

            When you order online you can still get you advantage points by entering your Boots Advantge Card number, then you simply collect them at one of their self service kiosks when you're next in their store. You can opt for home delivery or collect your order for free in a store of your choice. If you choose to collect in store they even send you a text message or email to tell you when your order is ready. Be sure to continue to collect your advantage card points when shopping online as they really do come in useful and are very rewarding, i'd also reccomend you check out Boots' new Treat Street feature! It allows you to collect advantage points for shopping at some of your favourite retailers such as ASOS, Ebay & Dorothy Perkins etc. Genius i think!

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            30.08.2010 17:55
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            Definitely worth shopping at

            Boots.com is the online version of the high street store and if you're a Boots fan you will love the website.

            The website is very easy to use. In order to shop online you will need to set up an account, but thats no problem at all. Then when that's done you can start your shopping spree!

            The website is divided into 'departments' if you like, including Pharmacy, Beauty, Fragrance, Mother and Baby, Everyday Essentials, Men etc. If you're looking to browse, you click on these sections and you can explore all the items that you want.

            If you know the exact product that you're after, there is also an option to 'Search' and this should *hopefully* bring up the product you want (assuming Boots sell it).

            Once you've decided what you want to buy, you add the item to your virtual basket, and when you've got everything you want, you can proceed to checkout. The checkout system is very simple and secure and once this is done, you wait until your order arrives, which is normally very quick.

            Another excellent thing about the Boots website, is that if you have an Advantage card, you don't need to worry about missing out on your points! As long as you registered your card to the website, next time you go in store and place your card in an Advantage card machine, the points will be added.

            Of course, Boots is known for being one of the more expensive Health and Beauty shops on the high street, and the prices remain the same on the website (so don't expect any cheap deals). Of course they have their sale items like the stores.

            Overall, I have no critcism about the Boots website at all. It has a massive range of products, you can get your Advantage card points and you don't have to leave the house!

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            02.07.2010 12:57
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            Brilliant online store

            We're all familiar with boots, for over 100 years there have been boots up and down the country and now there hardly seems to be a town without one. For those unfortunate people who can't just pop into town or for those more delicate purchases they also offer online shopping.

            The website for boots.com is a one stop shop for every health and beauty need you might encounter.
            When you visit the website it takes you to the home page where from here you can use the tabs at the top of the page to go to the various departments. There are departments for pharmacy, beauty, fragrance, mother and baby, everyday essentials, men, electrical, photo, opticians, gifts and offers. At the moment there is also a department for summer essentials.
            When you click on each department there are various sub categories you can choose from so narrow the results, for example in beauty you can choose to just look through the premium brands which will bring up the cliniques, estee lauders etc or you can choose makeup to see all the make up on offer. Now the sheer choice on the boots website is staggering so it's good to go in with an idea of the kind of thing you are looking for so as to not become overwhelmed.
            There is also a search function if you know it is exactly what it is you want.

            If you have a prescription from your doctor then you can also order your tablets on the website for home delivery which is a great service for those who live far from their local chemist. The only problem with this service is that you actually have to physically post your prescription to them so not good for those people who need their medications in a hurry but great for repeat prescriptions.

            Buying works like most websites, you have a virtual basket that you put your purchases in when you are browsing and then when you are ready to pay you just click on the check out and enter your details and payment option. They take all major credit and debit cards and it only takes a couple of minutes to enter your details and once you have you will get a password for your next visit where the site will have remembered you so no need to fill in your details again.
            For delivery you can choose to have your items delivered to your house or you can pick them up in store. If you choose to collect them from a store then the cost is free and the store will keep your purchases for two weeks so plenty of time for you to pop in and collect them. If you choose to have them delivered to your home then the charges vary. Standard delivery which usually takes 3-4 days is £2.90 or free if you spend over £40. You can also choose next day delivery if you order before 2:30 which costs £4.50. They also deliver on a Saturday for £5:40 and you can also name your own day that is the most convenient for yourself.
            When your order is placed you will be able to track it from the website to see where it is on its journey.
            For returns if you are unhappy with your purchases for any reason then you get 28 days in which to return them as long as they are unused. You can choose from a full refund or a replacement.

            My experience of the website has always been hassle free, i place my order choose standard delivery and my items usually arrive within 3 days. Nothing has ever been lost or delayed when it is in stock and i always choose boots for my toiletries.
            All the bargains from the shop are available from the website also so you won't lose out on your 2 for 3's. You also collect advantage points from purchases so you won't lose out on them either.

            I have only a couple of problems with the website and the first one is the fact that the site can be on a go slow sometimes and it can be frustrating waiting for the pages to load when all you want to do is order some deodorant. The second is just a minor one but when you search for something specific in the search facility it also comes up with other things by the same brand which i just find a little irritating but these are only little things and nothing that would stop me recommending the site to people. I think boots is a great shop and also a great website and i think it's probably the best of the high street websites. Recommended.

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              10.05.2010 15:21
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              A great website to save battling the crowds at Christmas.

              I have used boots website a few times now, and I am really pleased with the service.

              If I have got time, I do like actually going in to their stores and having a good old browse, but if there are a lot of things I need to get, then the website is much easier and convenient.

              The main reason I use the website is for Christmas. I have a lot of people to buy for, and so a lot of people get gift sets or little stocking fillers from boots, like a small face mask sachet or a nail polish set, make nice little extra gifts.

              The website is very clear and easy to use, and it has a huge range of all of their products, some of which can't be found in store. I find the website good for ordering the brand named products such as clinique, as not every boots store stocks their products. They also have a lot of electrical items on the website which they don't stock a huge amount of in stores.

              You have to create an account to purchase products from their website, but that is the case with a lot of websites now. Plus you can register your advantage card to your account so you make sure you get those all important points. They often have deals on the website where you can earn extra points by ordering specific products.

              There are a few postage options on the website. You can pay a delivery charge, which if you order comes to more than £40.00 is free for standard delivery. Otherwise it ranges from £2.95 to £12.95 depending on what delivery sort you choose and what you have ordered. You can also opt for in-store pick up, which is what I tend to use at Christmas, as that is free, and it's a good way to save a bit of money on the postage. The only downside to that is that you don't get the points until you collect your goods from the store and show them your nectar card. The in store pick up usually takes about 5 days to arrive, and it's a very easy way of getting a load of gift sets, instead of trying to carry them all round a store. They also send you an email when your goods are available.

              The boots site is incredibly easy to use, and I would definitely recommend it at christmas when the shops are mega busy. The online order with in-store pick up is a huge time and stress saver for me.

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                24.04.2010 18:28
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                Boots.com

                Everybody's favourite High Street chemist and beauty store is also online.

                Boots was founded in Nottingham in 1849 by a gentleman called John Boot, hence the name and turned into a chain by his son Jesse. The Boots Company PLC is a chain of high street stores known for their pharmacy and beauty/health products. You can find a Boots on just about every high street in Britain. In fact Boots has approximately 1,500 stores in the UK and abroad. THe website is basically like visiting one of the stores but in the comfort of your own home. What I like about it is that it has a search function in the top right hand corner that allows you to look for something that is perhaps a bit obscure that you cannot find in the store or do not want to spend hours in the store looking for.

                Boots are primarily known for their pharmacy and they still offer this service on-line which is great. You can re-order your prescription medication on line and they will also send you an e-mail to remind you when you next set is due which is nice. You can also order one off prescriptions from their website too by placing the order with them online and sending in your prescription slip to them

                Boots are great for health and beauty supplies and this is where I generally get most of my products. They often do a lot of offers, 3 for 2 or buy one get one free and by looking on their website you will find information on a lot of these offers on the home page which is great as it brings your attention to the offer that you might of missed if you just went into the shop. Boots.com still sell all the name brand products that are well known and respected in the beauty market for and include so many things you want to buy, such a make up, No. 7 products etc.

                I have ordered from their website on numerous occasions and the products have always arrived on time and in good condition. In fact you can order on line in two ways. You can either place you order on line and have it delivered to your local store where you can then go in and pick it up or they offer free shipping if you order is over £40 which is quite easy to do in Boots!

                They have a great line service online too called the WebMD symptom checker which allows you to put in some of the symptoms you have and assess your situation. Of course, this is no substitute for a real doctor but it allows you some instant answers to your question and then helps you to decide whether you should see a doctor or not.

                My one criticism when it comes to the Boots website is in regard to their Advantage care. A boots advantage card is basically a loyalty care which offers that for every pound spent you collect 4 loyalty points. Each point then equates to 1 penny so obviously it does take time for them to add up but they often offer extra points when you buy a certain product which can help to boost your total. So for example if you have 499 points you can buy something that is priced at £4.99. When you buy something over the internet at Boots.com it allows you to add your advantage card number to the order but it will not add those points to your card. If you want the points added to your total you have to go into a Boots store and put your card in one of the points machines to add them. I think this is quite annoying as in my local Boots they do not have one of these machines and if I want to add the points I have to go to a larger Boots in a town further away which is a bit inconvenient. I have to say though that I have not lost any points by waiting to do this, I just wish they could figure out a way of adding the points to your card remotely.

                Boots.com also offers so much information on health, beauty as well as BMI calculators, information on all types of diseases that as well as a retail experience it also offers helpful health information and so is well worth a visit even if you can get to a store!

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                  07.04.2010 04:29
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                  Great if you need to do a large shop

                  I like to shop online quite often. I enjoy shopping on the high street but often get stressed about queues and parking. Also I find it difficult to carry heavy bags so when I have a lot to buy I shop online.

                  I enjoy shopping in the Boots stores and have a very large one within about a 15 minutes of my home so I tend to do most of my shopping there. Sometimes though, I shop online with Boots, not regularly, but I have shopped with boots.com about 7 or 8 times now so am quite familiar with it.

                  Boots.com is the website for Boots. You can order online 24 hours a day, everyday of the year. I don't shop online everytime I visit Boots website, but it is a great way of finding out which products they sell, what's on offer and how much they are charging.

                  At Boots.com you will find everything you would instore, plus a lot more. They sell all the medical products (including some pharmacy items), weight loss and nutrition products plus health, beauty and baby products. They also do a large range of electrical products, some of which you wont find in the stores.

                  Online shopping at Boots is available to anyone and you just need to register with them in order to buy from their website.
                  Customers can pay using credit and debit cards and now Paypal. Boots.com is a safe website and your personal details are completely safe from hackers. In order to shop with Boots website, you do need to register your details, including name and address. At this stage you can also sign up for an Advantage card if you don't already have one .

                  You can still earn Advantage card points online, you just need to link up your card with your account. This is quick and easy and just involves typing in your advantage card number. Once you have done this you will earn points for every online order, although it can take some time for them to be credited to your account.

                  When shopping online with Boots.com you have two options for the delivery of your items. The first is to have your items delivered to your home or work address. This costs between £2.90 and £12.99, depending on what you order and the delivery service you choose. Orders over £40 are free if you select standard delivery which takes up to 4 working days. The other option is to have your order delivered to a Boots store and you can collect it within 5 working days.

                  In my experiences of shopping with Boots.com I have found that they have been reliable and the delivery was very fast. The items have always arrived safely and were well packaged. I have always had my advantage card points added to my account and the order has always been competed in full.

                  The only one problem I once had with Boots.com was when I placed an order and I had a gift set with an item missing. I contacted them and told them the problem. Boots asked me to return the product to a store and then they sent me out a new gift set straight away. So although they did send out a product with a problem, they sorted it out very quickly and I was very impressed and thought their customer service was great.

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                  04.04.2010 14:56
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                  a great site

                  Hi,
                  www.boots.com is a really great site to use. I have been using it for about 3 years now. Everything I go onto it I will end up buying something.

                  Boots.com sells lots of things like:
                  Make-up
                  skincare
                  mens
                  bath
                  Baby
                  healthcare
                  dental
                  deodorants
                  Hair stuff
                  electrical stuff
                  photo
                  fragrances

                  They also have a offers page where you can go and have a look and see what offers they have. You can also buy flowers and get photos done on there.

                  The site is really easy to use. When you have found the things that you want all that you have to do it put it in your basket. You need to have a account with them. To get a account it is really easy to get.

                  You can get your stuff delivered to your house or you can get it delived to a store that is near you. If you get it delivered to a store you will get a text message saying that it is in the store. When I have order things it only take about 3 to 5 working days.

                  When you have got a account you can have a look at what you have ordered and when it shold be delivered

                  Thanks for reading

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                    31.03.2010 13:20
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                    It would take me about 10 minutes to walk to my local Boots so it would seem a little illogical to buy their products online. My reasoning though is that they don't always stock the items I want. Ours is medium sized but if you look on the website there are deals that our shop doesn't offer. Also when it comes to make up they don't always sell all the shades available foundation wise.

                    The site has a simple layout and to entice you to buy stuff they show a lot of their deals on the front page. They also have a small moving picture screen so you can see three items which might catch your eye. This does cause the slight problem of slowing the site down, especially if you have a computer which isn't exactly brand new. The choices available are shown along the top of the page with easy navigation. You can always use the search box though which stops the hassle of having to flick through lots of links to get to your desired page. Pretty much everything you buy in your physical shop you'll find on the site. Pharmacy & health, beauty, fragrance, mother & baby, everyday essentials, men, electrical, photo, opticians, gift and offers. The gift section I was particularly pleased about as our Boots seem to think that the only time you can give presents to people is at Christmas.

                    When you have made up your mind as to what you want to purchase, by clicking on the add to basket link along with a quantity box for you to choose how many you want, you can make your way to the checkout. You can remove certain items at this point and it will also inform how many points you have earned if you have an advantage card. So if you do own one you can type in your number and it will automatically update your card.

                    You will need to register with the site before you can purchase your items which when you are in a rush can be a bit annoying. However it doesn't take too long and it means your details are saved so that if you use the site again it won't take any hassle.

                    Delivery is free if you spend over £40 but otherwise it will cost you £2.90. I thought this is quite a reasonable price but you can always get it for free if you order it so you can collect it from the store yourself. I'm not one for this as the first time I tried they didn't have all the items I wanted so I missed out on the products I really wanted.

                    You have four options of what time you want your order to arrive, each with a different price. Which ever option you pick it will tell you the day it will be delivered. Something I found quite handy as a lot of the time with online shops they just say will be dispatched with 3-5 days. After all this is completed you just need to confirm it and then just wait for it to arrive at your doorstep. This could be anytime from 8am-9pm so best to make sure there is someone available that day.

                    Packaging I find is a little extreme. A few weeks back I ordered two items which could easily of fitted in one of their small bags but they insisted on giving me a very oversized box. It was just handy that the recycle people were coming the next day otherwise I'd of been lumbered with it, taking up a vast quantity of space.

                    Overall it is a site I regularly use for make up and the like. It's easy to use and doesn't clutter up pages with silly adverts. One which I visit regularly, especially when it comes to present buying when not in the December months. Well worth a look.

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                    • More +
                      15.02.2010 17:31
                      Very helpful
                      (Rating)
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                      Advantages

                      Disadvantages

                      WOULD RECOMMEND

                      Can't get to the shops?

                      *About the store*

                      Boots is a pharmacy and health and beauty store. You can find them on the highstreet but they also are available online www.boots.com.

                      *About the site*

                      When you enter the site, you are greeted with various special offers and promotions that are currently running in the form of a slideshow. There are various other special offer tabs underneath and around the slideshow. Also on the front page, there is a store finder option where you enter your postcode. At the bottom of the page, you will find various options like most sites have which include FAQs, Contact Us, About us, site map etc. When you click on these it will take you to the relevant page.

                      Near the top of the front page, there are 11 drop down tabs which are :

                      Pharmacy & Health - fitness, weightloss, prescriptions etc
                      Beauty - premium, electric, accessories etc
                      Fragrance - gift sets, celebrity fragrances etc
                      Mother and Baby - nursery, nappies, feeding etc
                      Everyday Essentials - dental, hair and various toiletries
                      Men - shaving, mens health etc
                      Electrical - toothbrushes, straighteners etc
                      Photo - memory cards, cameras etc
                      Opticians
                      Gifts - gender wise, toys etc
                      Offers - any current offers throughout the site

                      *Registering and signing in*

                      Registering is very easy, you simply complete a short form with your details and advantage card number and use these details when signing into the site. From there you can view current orders, any items you have on your wishlist and you current advantage card points total.

                      *Pros*

                      Sells everything that the normal store does and more.
                      You can register for various clubs including health care and parenting.
                      You can check your advantage card balance.
                      Special online exclusive offers and points events.
                      Delivery is free over £40 or choose to collect instore for free when you spend £25.

                      *Cons*

                      Often items are out of stock for some time.
                      You have to go to an advantage card machine to collect your points as they are not added automatically.

                      *How is my parcel delivered*

                      You can choose to collect instore which is free if you spend £25 and your items will be available for collection within 5working days.
                      Alternatively you can have DHL tracked service delivery to your home.

                      Standard delivery is £2.95 or free if spending over £40 delivered within 4working days
                      Named day delivery is £4.40
                      Next day delivery is £4.50
                      Saturday delivery is £5.50
                      BFPO addresses is £6.00
                      Bulky items £5.00

                      *My Opinion*

                      I think that the Boots website is excellent and fairly easy to navigate although it can be a bit overcrowded at times. For me personally, i think it is ideal for to have my nappies delivered as these are bulky and take up alot of room under the buggy! The only problem i have with this is paying the extra for named day. Standard is free and ideal if you are home most of the time, but when you miss DHL they are a nightmare to get them to redeliver! Having said all this i feel the site offers excellent bargains especially at Christmas and i check back regularly incase i miss anything. It is also good to be able to check current prices before i go out to the normal boots store.

                      I thouroughly recommend this site.

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                      • More +
                        14.02.2010 22:01
                        Very helpful
                        (Rating)
                        2 Comments

                        Advantages

                        Disadvantages

                        Overall a great website with some great deals

                        I absolutely love love love boots.com. In fact I fear I have a problem, an addiction, I am probably what keeps them in business!

                        With online shopping nowadays I am quite wary and so always prefer to go with a reputable company. With Boots.com this is no hardship though, as in my opinion it's a far simpler shopping experience than offered by any similar company's website that I have come across. Plus you can pay with paypal which is handy if you're reluctant to share credit card details over the internet.

                        The Boots.com homepage mainly consists of links to their products and their special offers. This is the huge advantage that Boots.com holds over the Boots stores. All special offers can be reached through a link in the menu bar that runs across the top of the page. This means that you can really weigh up your options and compare product prices and deals far more effectively than you can in store. It also means that if you choose to take advantage of an offer, for example the current offer 3 for 2 on dental products, you have access to a far larger range than you might find in store, especially since some Boots stores can be quite tiny and only stock a limited variety. Having access to a larger range means that you can usually get a better deal and really get a product that you want.

                        The Boots.com search is really effective and almost always produces the result that you are looking for. If you're not looking for something specific and prefer to browse then you can make use of the category tabs in the menu across the top of the page. Another great detail is the symptom checker which offers health advice according to your symptoms.

                        The great thing about Boots.com is that you have access to an absolutely enormous range of products, a far bigger range than I have seen elsewhere, and a bigger range than you will normally find in the Boots stores. In addition, when buying online you can still earn advantage card points.

                        Delivery is free if you spend over £40 which isn't too huge an amount if you buy all you need at once. For orders under £40 delivery is only £2.90 anyway which is far cheaper than you would get elsewhere, especially considering the weight of items such as shampoos and things. And if you don't want to pay and don't want to spend £40, you can get your items delivered to your local store for free, which from my experience only takes a couple of days and you will receive a text and email when they are ready for collection.


                        The only downside to Boots.com is that you cannot pay with Advantage card points which I think is a real shame. Also to collect your advantage card points you have to visit an advantage card machine in store, and although they are available for collection for something like a year afterwards, it would still be nicer if they were added to your card automatically or at least just when you next used your card in store. I find alot of those Advantage card machines tend to be out of order so having to collect my points can be a pain sometimes.

                        One other tiny issue is that although most products have their ingredients lists available online on the Boots website, some don't. I really like to read the ingredients list before buying a product and I think it's particularly important for people with allergies or sensitive skin. It can be a pain having to search for the ingredients list elsewhere so hopefully Boots will sort out the ingredients for the products that don't have the list already available.

                        Overall I find Boots.com to be an easy, reliable service and it provides access to some great deals. People think that Boots is more expensive than some other stores, but if you take advantage of the deals you can get some real bargains!

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