broadbandbuyer.co.uk

do not buy a d-link dsl-320b modem. whether it's from broadbandbyer or not.
the product doesn't work, it is not fit for purpose.
there is no comprehensive firewall as stated on the broadband buyer site.
the firewall is ineffective as it allocates the public ip address and not the internal one (this very bad for those expecting some protection by the device)
you cannot use anything other than the default internal ip address for dhcp (when it does decide to work)
it takes to long to deliver pages when it does work (completely default settings, not really configured), high latency.
a completely useless piece of junk i will lend up chucking in the bin.

thank you broadbandbuyer!

bought what i lead to believe to be a brand new Netgear router modem only to find upon opening the box that the plastic wrapping around the modem has already been opened with the blue Netgear sticker that supposed to keep it sealed been ripped open. emailed and phoned customer support, answered by Asians, claimed that its not their fault because all deliveries get shelved straight away and reckons that its Netgear's fault???!!!.... really broadbandbuyer.co.uk!! i have given 2 stars for its fast delivery and they have offered for a swap, but i couldnt be bothered to waste my postage plus more of my time for their dishonesty! wouldnt buy from them again!

We ordered 08 April 2008 7 wireless USB adapters using the online system and the next day they arrived.Good. Then we ordered further 5 adapters and we received a text message(then email) indicating our postcode was wrong! and the delivery went back and they demand further £8.50+vat for another delivery. We questioned the customer services about the first delivery which was succesful and why the second delivery failed! their reply was we originally put the wrong postcode and first delivery was corrected by the courier but this one they did not.
We phoned the delivery company only to be told that the delivery was not active yet and in any case if the post code was wrong (the wrong postcode didnt correspond to any address anyway) they would normally phone the company and get the correct one
SO THE QUESTION IS WHAT IS THE £8.50 FOR? NO REPLY YET!

Disgusting company, offer no assistance via telephone even though they sell connectivity equipment? Product was returned deemed incompatible by my ISP and after dealing with some truly ignorant staff and kept waiting 48 hours "sorry the RMA department are on lunch for the next two hours" I was refunded 25% less than I paid for it due to it being used..... I undid the power cord! Everything else was as it came cables still sealed and microfilter unused. The platitudes of "but you opened it" from the phone monkey were less than welcome as the whole box came to me unsealed and the unit had several fingerprints on it! The product that I bought ...  Read the complete review

An absolutely appalling company. Do not buy from them.

I purchased a router in early November and returned it as not compatible with my PC. I was promised in writing (as per my legal rights) that they would refund the product less delivery costs.

Well it's now nearly Christmas Day and despite many emails and phone calls they still have not refunded the money.

Avoid this company at all costs.