broadbandbuyer.co.uk

We ordered 08 April 2008 7 wireless USB adapters using the online system and the next day they arrived.Good. Then we ordered further 5 adapters and we received a text message(then email) indicating our postcode was wrong! and the delivery went back and they demand further £8.50+vat for another delivery. We questioned the customer services about the first delivery which was succesful and why the second delivery failed! their reply was we originally put the wrong postcode and first delivery was corrected by the courier but this one they did not.
We phoned the delivery company only to be told that the delivery was not active yet and in any case if the post code was wrong (the wrong postcode didnt correspond to any address anyway) they would normally phone the company and get the correct one
SO THE QUESTION IS WHAT IS THE £8.50 FOR? NO REPLY YET!

Disgusting company, offer no assistance via telephone even though they sell connectivity equipment? Product was returned deemed incompatible by my ISP and after dealing with some truly ignorant staff and kept waiting 48 hours "sorry the RMA department are on lunch for the next two hours" I was refunded 25% less than I paid for it due to it being used..... I undid the power cord! Everything else was as it came cables still sealed and microfilter unused. The platitudes of "but you opened it" from the phone monkey were less than welcome as the whole box came to me unsealed and the unit had several fingerprints on it! The product that I bought ...

An absolutely appalling company. Do not buy from them.

I purchased a router in early November and returned it as not compatible with my PC. I was promised in writing (as per my legal rights) that they would refund the product less delivery costs.

Well it's now nearly Christmas Day and despite many emails and phone calls they still have not refunded the money.

Avoid this company at all costs.