If I could give them zero stars I would (broadbandbuyer.co.uk)

Member Name: Andy

Product:	broadbandbuyer.co.uk
Date:	30/01/08 (179 review reads)
Rating:

Advantages: Speedy delivery via Citylink

Disadvantages: Unable to get support except by email, major issue when you can't connect the the internet

Disgusting company, offer no assistance via telephone even though they sell connectivity equipment? Product was returned deemed incompatible by my ISP and after dealing with some truly ignorant staff and kept waiting 48 hours "sorry the RMA department are on lunch for the next two hours" I was refunded 25% less than I paid for it due to it being used..... I undid the power cord! Everything else was as it came cables still sealed and microfilter unused. The platitudes of "but you opened it" from the phone monkey were less than welcome as the whole box came to me unsealed and the unit had several fingerprints on it!

The product that I bought is now on their b-grade section for £4 less than retail after I was charged £12, nice little earner for them and probably will be removed as "sold" and put back on the full price stock sheet soon. Probably how they keep in business as I can't see it beng done on any sort of merit.

Avoid at all costs.

Summary: As bad a company as I have ever used