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1 Review

Category: Computer / Office

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      17.07.2009 15:04
      Very helpful



      Hard to complain

      I've been ordering from these guys for about 2 years and always had excellent service. I run a small business with a couple of different printers and they've been really helpful at taking the nightmare out of getting the right cartridges when we place our quarterly order, we order about 2 dozen cartridges every quarter to stock up. They answer the phone straight away, I always get through to someone helpful and I've never been fobbed off or sold something I didnt want. A couple of times they've gone out and found cartridges for our printers especially and they still arrived next day. They run a tight ship and we know that if we order before 3pm then it's there the next day, a couple of times we've missed the deadline and got it 48 hours later but I consider that our fault.

      Any times we've had problems we've received replacements the next day.

      They're quite cheap and they seem to have a lot of 'Remanufactured' cartridges that are even cheaper but we haven't tried them yet.

      Delivery: 10/10 - Always next day and free.
      Service: 10/10 - Very personal and efficient.
      Product: 8/10 - Almost always correct, problems fixed VERY promptly.

      We're on first name terms with some of the staff who remember us and they've never failed to get what we need, I can't stop singing their praises.


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