I ordered a salwar kameez. I sent them my measurements. It took 7 weeks to get it and it didn't fit! They didn't believe that it didn't fit- I had to sent them photos to prove it. Then I was told- that I should alter it myself. Unbelievable. I have never been treated by a company like this. Thank god I didn't order my bridal saree from them.
I bought ONE saree from cbazaar, and they sent TWO. They charged for TWO. I returned the saree like they told me too, and I payed for the shipping cost. The amount they owe me is $63.10. For like one month, I have contacted them by calling/e-mails/chatting. They always say that they will fix the problem tomorrow, but they never do. Okay, SO THEN, 1 MONTH later, the gave me a gift voucher. Guess how much they gave me... Not $60.... $40. Alright fine, it's whatever you know? So i bought a bangle from them which together with shipping and everything is $43. SO i ordered over the phone, and 1 lady toke money from my credit card, I let her, because I already lost $20 from them, $3 won't hurt. Haha, you want to hear something funny? They toke that money too :) My story doesn't end there... They gave me a gift voucher for $61 dollars, I was really happy ! BUT THEN, i went to buy something, and the gift voucher had " technical difficulties". It's pretty funny actually because they don't have these "technical difficulties" when they take the money, but the do have these "difficulties" when they are supposed to return my money. So here you go, I got robbed of $66 dollars from Cbazaar...
I happened to visit the Cbazaar site accidentally, when I was surfing the net. Online Shopping was something, new to me. Hence, I was a bit doubtful. But, the garment designs and collections, in Cbazaar site were superb, which forced me to go for a purchase. I decided to go for a try, with a simple but elegant, cotton salwar kameez. It was really affordable and the Online Shopping procedures were simple. I was, a little worried, whether I'll get the exact stuff in the exact time. But they swipe away all my doubts and worries and I got my salwar well stitched, on time. It was really pretty in its pink shade. Thank you Cbazaar for your excellent customer services and gorgeous outfits. You guys are simply superb.
First off, they have a lovely collection. I spend hours almost everyday browsing their online collection. They keep on adding new stuff to their collection regularly. Anyway, one fine day I went ahead and order few items from their site. I must say that it was a pretty good experience for me. What really surprised me was that they actually went the extra mile to make me the exact same outfit that I wanted - they were running short of the same fabric so they got extra fabric dyed in the same color and finished making the outfit. Their customization services are great and this is one shopping site that really pays extra attention to a shopper's requirements.
after ordering, i received a call from their customer care i think 3-4 days after, asking about the product, unfortunately i didnt get the product then but she was very friendly & i felt relieved talking to her.
I thot of waiting till the expected date of delivery.Today as i was going through my mails a mail was sent by the customer care that the parcel was recieved by my neighbour,quoting the name of the person, which was very helpful as i was able to track him. Double excited when I opened the parcel the lehenga saree was exact the same that I saw in the website. How happy i am can't express !! really good work Homeindia!!
Thanks for the mails about the status of the parcel, it was very helpful !! Also the product reached here 4 days after i ordered , i m totally amazed!! Good work ! Keep it up!
I wanted a gorgeous Saree for a wedding and, like all Asians settled abroad, I had to resort to online shopping sites that sell Indian Clothes. Frankly, to begin with I was a little confused which site to shop from because there are just too many of those. But since there's quite this publicity about Utsav.com, I figured it would be good enough. I checked out the site and must admit that I was quite taken by the variety of clothes and accessories. I was almost convinced, but then I thought of checking out few consumer reviews since that's what really matters.
It's then that I got the real picture. I was taken aback by the number of negative comments they receive. Positive consumer reviews about Utsav were indeed hard to find. Their Facebook Page is full of order complaints and other grievances. Personally, I felt they really can't manage and execute their orders properly but instead insist on advertising themselves blatantly.
Of course, there's no way that I would be one of those unfortunate customers enquiring time and again about their order status so obviously Utsav wasn't the choice. I checked out few other sites and singled out Cbazaar primarily because of their reasonable prices compared to others. I did my little research about Cbazaar and what impressed me most was that they seemed really genuine. Their prices are really affordable and they have these additional features that I didn't find elsewhere - such as you could choose from three different styles of Saree Blouse when shopping for a Saree. For casual to semi casual Sarees, Regular or Patterned Blouse can be opted for while Trendy Designer Blouses are meant to be paired with glamorous Party Wear Sarees. Also, one of the good things about Cbazaar is that you can get a custom made outfit if you want. Another thing I love about Cbazaar is that they are quite realistic about their claims. They don't promise stuff which sounds too good to be true, such as unlike other sites that claim to deliver an item within 2-3 days and fail to do so often.
While they do have Ready To Ship Collection, the Saree I liked wasn't in this Express Shipping Collection. However, they have mentioned the Delivery Date for each and every item so that customers get an idea when the outfit would reach them and order accordingly. Apart from gorgeous outfits meant for special occasions, they have Sarees and Salwar Kameez for casual and everyday wear as well. They have Sarees as low as GBP £20 which is just incredible. Moreover these economically priced printed Sarees seem really comfortable as everyday wear. Planning to get a couple of those printed Sarees shortly!