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ChangesLive.co.uk

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    3 Reviews
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      18.06.2001 20:50
      Very helpful
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      Changeslive.com was recommended to me in a magazine and like most i was enticed by the offer of £5 off my first order. At first I was wary, after visiting many sites i have come to realise that nothing is for free and often the product or customer service pays the price, yet there's no harm in looking. The first thing that i noticed was the main page layout, so well laid-out - clear and clean, It was almost like being in a real beauty shop! This was encouraging because the site looked professional which gave me some reassurance. Everything was easy to find and thanks to a useful search facility I could find whatever i was looking for quickly. At changeslive.com i really felt as though they cared! Although they're an online shop, the main focus wasn't just to sell you things. I could try a virtual makeover to see what products would look like or get top tips from experts in live videos such as "glamour curls". If you're ever bored then try this site out, i had hours of fun making over a picture of my boyfriend! There are plenty of top brands to choose from and all my favourite make up was there at the same price or cheaper than my local shops. You could even look at things in category of brand or occasion. If you're still not convinced, here's my own personal experience. At the time of my first visit, Mothers day was near and as usual my mom had a strange request for anything that smelt like sandalwood. Realising i would probably have to look everywhere I half-heartedly ran a search for "sandalwood" and within seconds a product had been found. Following the link i found a great photo of the product and was delighted to see that each product also had a detailed description. Noticing the product was by "Cariad" i started to get a bit worried about the price... after all, don't top beauty shops charge bucketloads for this stuff? Once i scrolled down i noticed the beauti
      ful price of £5.95!! I couldn't belive it, with my discount that would make it 95p! Adding the product to my basket i decided to purchase it - my first ever online purchase. After filling in a few details my purchase was made and i couldn't help feeling a mixture of anxiety and excitement! I was sent a confirmation email and told that the cream would be with me shortly. This was worrying incase it didnt get here in time but later that day i received another email telling me the exact time and date of my parcel delivery! knowing it was in the post i was delighted at how fast and informative their services has been. For 95p plus £2.95 post and packaging i received my cream in 2 days wrapped in bubble wrap and placed in a changeslive bag. On mothers day mum opened her present and was delighted. No faults, no rashes and something she had been searching for, for ages! I'd strongly recommend changeslive.com to anyone, even if you have had a bad experience in the past or you wont purchase anything, the site is still worth a visit! Now.. where's that picture of my nan, she'd look great with green hair..

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        27.02.2001 03:27
        Not Helpful
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        Wow like any sane human being i was inticed to this site by the £5 gift voucher. The site is really good, well laid out and easy to navigate. It has useful beauty tips and the prices are really reasonable. I ordered my £5 worth and it arrived within 2 days which i think is very quick. I paid the extra postage and packaging but with my free voucher i got an aromertherapy ball (which is like a roll on deodarant which you rub over your temples and wrists, smells devine!) for stress relieving and the most wonderful facial brush which has brought my skin up great. Anyway if nothing else register for the £5 voucher and the great beauty tips.

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        13.02.2001 01:09
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        What attracted me to Changeslive.com was the fact that they had brands that weren't avalible (at the time) in the mainstream stores, brands like Bloom, Pupa and Tigi. Nowadays most of there brands can be found in Boots and the like, which makes it slightly more pointless buying off the website. All new customers also get £5 off their first order, which is good, although delivery costs £2.95 anyway. One of the worst things about this web page though is that the colours aren't clear at all, which is daft, as it is trying to sell cosmetics, and the colour has to be clearly shown to the customer. I found this when ordering a lipgloss, in some cases the colour couldn't be shown at all, so I went for one which "sounded" like one I would be right (turned out to be silver!). Also I wouldn't say the products are any cheaper that on the highstreet. I bought Tigi Bedhead Creative Sculpt for 13.00, and i could've got it for 8.00 at a local salon. Another thing is that a LOT of the products are out of stock, particurly the Tigi and Bloom range. One more thing - I have had problems with the customer service, as polite as the members of staff are, I refunded two items seperately (because the came a week apart) in November, and I am still trying to get a refund for my second item, worth about £14 now, and I keep getting different members of staff to deal with the matter. They have definatly got the item back too because they sent me a e-mail confirming it, but they can't seem to bear to hand the cash back over. My advice? Order from Changeslive if you must, but really most of the brands here can be found in your local chemist. Or try a different page, such as HQhair.com for hair products and allbeautyproducts.com but honestly just go to the chemist yourself, you'll get some excerise.

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