“ City Organiser / Stationery and Pens „
This is an excellent online shop which also has a retail shop in the City in London. I was trying to come up with a description and stationery shop didn't really do it justice. Now my main purchases from them have been Filofax related so to me they are an organiser shop. But a wee bit of exploring of their website reveals a whole lot more. They sell a large collection of quality pens, cases and covers for business cards to iPads and a whole collection of miscellaneous gifts from the likes of Paul Smith and Vivienne Westwood. Brands wise they sell Filofax, Mont Blanc, Moleskin, Letts and a whole host more.
The website itself is very easy to navigate. Along with a product search, you can also navigate by brand or product type. I find the screens very easy to read and use. I notice from the narrative on their website that they have specifically looked to simplify it and I think this has been very successful.
The prices for Filofax certainly are excellent and a look at the other products indicate the prices on these are competitive also. At times City Organiser offer a discount code specifically for Filofax purchases. They may also offer them for other products but I have not needed that yet. They do not participate in cashback websites but their competitive prices still see them cheaper than most.
The delivery is very quick, always dispatch within 24 hours and sometimes even faster and always first class. At the time of writing this review, delivery is only free when purchasing a Mont Blanc item but their actual rates are reasonable.
The customer service is second to none which may be in part due to their retail shop. I have phoned them to discuss a purchase and emailed to ask for any live discount codes and always had a speedy helpful response. One of the blogs I participate in also has a number of users who buy from them and again they seem to bend over backwards to help you make the right purchase.