Avoid Comet, avoid their extended warranties (Comet.co.uk)

Member Name: Steve J. from London

Product:	Comet.co.uk
Date:	18/11/08 (207 review reads)
Rating:

Advantages: None

Disadvantages: Complete waste of money

This to warn people that Comet's Total Product Cover is not worth the paper it is printed on and should be avoided at all costs! Four years ago I took out £250 of cover for a TV which cost me £2000, thinking that this would give me peace of mind. Seven weeks ago the TV was declared "written off" after Comet failed to repair the set three times. Instead of offering me a TV to the value of the original, I have been fobbed off with a model that costs £700 less. I have spoken to customer services no less than six times over the past two weeks. The first representative I spoke to was so arrogant, and suggested that under the policy, they could have offered me a replacement that cost just £500, implying that I should be grateful. I am still fighting for a decent offer, or my money back (in vouchers only, I might add!). This is in sharp contrast to Argos's extended warranty which allowed me to purchase a new tumble drier of the same purchase price with none of the stress I am having to experience from Comet and their appalling lack of customer service.

I would give them ZERO stars if I could.

Summary: Comet Extended Warranties - overpriced and useless