Comet Customer Service (Comet.co.uk)

Member Name: Andrew

Product:	Comet.co.uk
Date:	18/04/09 (234 review reads)
Rating:

Advantages: None

Disadvantages: Happy to take money, but if there is a problem they will not fix it

Comet in Carlisle - I bought a laptop and it was faulty, took it back today with receipt box etc and the store manager told me "he did not care" and told me to go away !!!
He was increadibly rude to us, and we had our 3 mth baby with us, I actually stood outside and told people not to buy - many people said they had similar experiences - shocking in these days of a credit crunch.
Will be speaking to Hugh Harvey (MD) on Monday as I want my money back from this shockingly bad retailer. I will never shop in Comet again after this and I advise you to do the same.
Called their "customer service" number 0844 800 9595 and they told me it was the manufacturer whose fault and not theirs which i know is against the sale of goods act.'
Next stop is trading standards and small claims court.
My advice dont buy from Comet.

Summary: Comet dreadful customer service