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Comet online - at least you don't have to deal with unhelpful staff! -  Comet.co.uk Online Shop
Comet.co.uk 

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Comet online - at least you don't have to deal with unhelpful staff! (Comet.co.uk)

charliex

Member Name: charliex

Product:

Comet.co.uk

Date: 29/08/09 (76 review reads)
Rating:

Advantages: good site

Disadvantages: prices

Comet.co.uk is Comets online shop. They have the same products as instore but often have better prices and at the minute they have free delivery.

As a rule I don't often use Comet as I think the customer service is attrocious. The online version is, however, a little better as I don't have to interact with the misserable so and sos in the shop!

The website is easy to use with all the recent price drops on the home page. A bar at the top offers you the various departments to find the products you're after and there is a search box if you already know what you're looking for.

I would only order online if I had seen the product instore first as I feel if you're buying something worth a reasonable amount of money you should feel it and look at it yourself first.

At the minute Comet are offering free delivery but their offers often change so do check before you buy.

I think over the past few years Comet have declined in their reputation and they simply can't compete with some online stores. Their customer service really needs to be improved but the website itself is pretty handy.

Summary: good website

Last members to rate this review:
(33 members total)

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Overall rating: Useful

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Last comments:
stebiz

- 11/09/09

I have had dealings with these - and they weren't positive! Enough said.
garymarsh6

- 29/08/09

I do tend to agree but it depends who serves you some are outstanding and go out of their way to help and some staff are just plain lazy. I suppose its the luck of the draw as to who deals with you. Great about the free delivery offer.


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