Comet.co.uk Reviews

Comet.co.uk is a website which is designed and has the same items the retail store has got. On the website straight away you notice how nicely laid out everything is. There is nothing which is in your face and causing you to get frustrated. You then have got a nice search feature at the top or you can use the tabs they have just below the ...  Read the complete review

Very recently I bought an Ipod from its online store and requested that the items should be sent to my house and I had scheduled a date for when I was free. When it came to that date.... it hadn't arrived in the time that it said it should have arrived. I was pretty dissapointed that I hadn't recieved it when it said that they'd deliver it by ...  Read the complete review

I bought my Samsung RS20CCMS fridge freezer 3 years ago, and was surprised to receive a letter from Comet stating there may be a fault which could cause a fire, and they would send an engineer to replace the offending part, engineer came and now my fridge freezer isn't working,
customer services were useless and denied any fault and blamed Samsung as they'd told Comet to do the work, now i have a giant
ornament and ruined food.
I have since found out that it was the RS21 model which had the fault
and not mine, Comet couldn't even get that right, suffice to say i won't
be shopping at Comet in future.

We got a freezer from Comet. We first tried to buy it online but the site crashed. Then we called customer service and the got our billing addres wrong but got the delivery addres right. However they informed the delivery people with the wrong delivery address. So we wake up with the freezer send somewhere else. We call cust service and I explain the issue. This proves too much for the lady and she tries to transfer me to one of the managers. I wait for 30 mins on Vivaldi music and then she appologies for the wait and says she will resubmit the delivery. Not hlpfull at all. Their cust service sucks. It's the last time I will get anything from comet. I advise other customers to never use their online service.

When I moved into my new home last year, I was a frequent shopper at Comet, buying all kinds of things to fit out my home. Although I was happy with the prices I was paying, when I was looking online, I often found that items were cheaper, usually because they were on offers and special deals. That was the moment when I decided that I wasn't going ...  Read the complete review

Comet.co.uk is Comets online shop. They have the same products as instore but often have better prices and at the minute they have free delivery. As a rule I don't often use Comet as I think the customer service is attrocious. The online version is, however, a little better as I don't have to interact with the misserable so and sos in ...  Read the complete review

I bought Toshiba L300-222 Laptop 9 days ago. Yesterday one of the keys fall out. I talked to store manager and he told me that they can fix it but they can't do refund! It is obvious that if it fall off once it will fall off again, I told him about Sale of Goods Act 1979 and he still refused refund. Laptop failed in 9 days! I will never ever buy there anything!

MY EXPERIENCE WITH COMET I decided to purchase a laptop from Comet in June this year. I was nervous about buying from here due to negative reviews I'd read about Comet both on here and other websites but I decided to give them a chance anyway. I'd found the make of laptop which I wanted but it was expensive so I wanted to ...  Read the complete review

Comet only cares about the money and they have the worst customer service you can ever see. I bought a camera from comet and was not happy with it so decided to get a refund. Since the box was opened, they were obliged to deduct a 10% charge and give me my money back but they gave me a Gift voucher instead and told me that I couldn't have my money back. The gift voucher was a greatest favour that they were returning to me. This makes me really angry and I will advise everybody to think twice before even stepping in their stores.

Comet in Carlisle - I bought a laptop and it was faulty, took it back today with receipt box etc and the store manager told me "he did not care" and told me to go away !!! He was increadibly rude to us, and we had our 3 mth baby with us, I actually stood outside and told people not to buy - many people said they had similar ...  Read the complete review

Comets service attitude to customers. In brief .. flat screen TV screen problem, confirmed by visiting engineer, unit still showing picture OK. Nine days wait for prelacement, fine, no problem. Cable damaged during part replacement. Part ordered but told that it could easily be a week before it is sent down! (Or do they only come this way once a week?) I rang Comet to ask if they could provide a replacement TV whilst we waited. The response was NO. The assistant was polite but showed no sympathy he just said that we would just have to wait without a TV until the part came! I pointed out that this was not mentioned in their adverts!! I am about to buy a new TV for my aged mother, unless they have a quick change of mind it will not be through COMET!

Comet are awful, see my letter of complaint below: I recently ordered a fridge, washing machine and dishwasher from your website and wanted to inform you of the appalling service I've received. - After placing the order and having the delivery date confirmed, I received a voicemail from another department, informing me that ...  Read the complete review

I have just visited my Farnborough Comet store and tried to use £200 worth of Comet vouchers to buy a washing machine. Comet refused to accept the vouchers because they also mentioned Woolworths! Woolworths and Comet used to be part of the same group - Kingfisher. These are recently acquired vouchers so why are they still selling them - and then ...  Read the complete review

Comet - We Live Electricals, at least thats what their website tells me! The website is in the following categories: Kitchen & Home, Home Entertainment, Computers, Portable Technology, Shop by Brand, Services, Advice, Business Services, The Sale I think the categories are pretty self explanatory and the website is very ...  Read the complete review

Having purchased a Goodman TV for £399 in Nov last year from Comet Darlington, the power supply unit failed one week after the guarantee ran out. It cost £98.90 to repair and Comet failed to recompense in any way saying it was not a major unit? If the TV does not work I think that is rather major. Be warned, the cost of exteded warranty is ...  Read the complete review

Some years ago i bought two expensive PC's from Comet. It was at the time when home computers were still expensive and I spent a lot of money. I wanted to get an extended warranty because of the price of the items and made the big mistake of taking out the Comet extended warranty. After two years the desktop broke down and the nightmare started. ...  Read the complete review

All I wanted was a quick demo of the Kodak Digital Camera at comet Milton Keynes. What I found was upon asking for a battery,A wild goose chase into finding it and then the staff showing me "unenthusiastic" Cant help you take a look at this other camera attitudes...I reiterated around three times, I want to see the Kodak. His ...  Read the complete review

Ordered a new tv to be delivered and installed in my elderely mothers house. After a long and detailed discussion with the tele sales guy on the importance of having the set installed and fully explained to my mother we agreed on the delivery date etc... Delivery came as agreed BUT by parcel post with obviously no engineer to install or explain ...  Read the complete review

This to warn people that Comet's Total Product Cover is not worth the paper it is printed on and should be avoided at all costs! Four years ago I took out £250 of cover for a TV which cost me £2000, thinking that this would give me peace of mind. Seven weeks ago the TV was declared "written off" after Comet failed to repair the set three ...  Read the complete review

I bought a small White Knight tumble dryer 417394 whit 38AW that I on 22/8/08 and only used a handful of times. I thought I was buying a reputable brand from a reputable store however my current experience shows different. I put some almost dry towels from the outside washing line into the tumble dryer to finish them off but ...  Read the complete review