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Comet.co.uk
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Reviews - 158 reviews are available from the dooyooCommunity
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Read Reviews for Comet.co.uk
by Christine Vaughan - written on 23.11.07
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I bought a condensing tumble dryer from Comet, it did not work. It took me four days to get through to the service line, only to be told that an engineer had to nspect and they could only tell me what day the engineer would call. After a degree of persistence on my part, pointing out that only the unemployed and pensioners are available at any ...
by dismayed - written on 13.11.07
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I bought my Acer laptop from Comet online in November 2006. On delivery, I unpacked it and plugged it in and quickly discovered that the card drive didn't work. I took it to a local Comet store who told me I'd have to deal with Acer directly. I argued my consumer rights and after a lot of hassle they suddenly agreed to replace it and I took home ...
by Jason Hindley - written on 12.11.07
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I purchased a Navman F20 sat nav system from my local Comet store (Snipe Ind Est, Ashton-under-Lyne) on 01/04/07. The power supply socket detacted itself and fell into the main unit. I took it into the same store for repair on 11/10/07 and was advised it should take a couple of weeks before it would be ready for me to collect. ...
by Mrs Dee - written on 05.11.07
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I purchased a fridge/freezer, dishwasher, range cooker and washing machine from Comet. The washing machine broke down, they sent an engineer to fix it! It broke down again days after the 12 month warranty ceased. They wanted £75 to fix it - we bought a new one elsewhere. At 13 months our fridge/freezer broke down - Comet wanted to send an ...
by Colin Moon - written on 05.10.07
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Today, October 5th, 2007, at 4pm, we purchased a Carpet Shampooing Machine and a Vacuum Cleaner form Comet's Crawley Branch. The Hover Vacuum cleaner cost £200.00 and the Salesman advised my wife and I that it had a "Power Head." We drove home immediately, and I unpacked our new purchases. The £189.00 Bissel shampoo machine ...
by Natoosha - written on 01.10.07
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i think comet sucks! they promise to deliver on a specific date but never do! they really need to work on it! i wanted to order the new iPod touch and they said they wud deliver it in 2 weeks.... its been a month and they havnt delivered it yet! im never gonna shop from comet! trust me, ur better off with curry's or dixons or even argos! ...
by alby22 - written on 29.09.07 (Somewhat useful, 88 readings)
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Bought a larder fridge with a extended warranty from Comet It broke down, It took 5 days to send a engineer just to say it requires parts then i am told it will take 10 days to get the parts, not at all impressed by their poor levels of service,if the part indeed gets it working,i will never buy a electricial item, from Comet again. They are not ...
by Sue - written on 27.07.07
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Bought a TV and within the 1st week it proved to be faulty!They won`t change it without an engineer coming to see it, how`s that for poor service?I now have to sit and watch a blank screen. Comet are not customer friendly! I am going to Trading Standards-they are in breach of contract.Do yourself a favour and don`t shop there!!!!!!!!!!
by Chris Jones - written on 17.05.07
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Comet would you buy from them now? Briefly, I bought a Hotpoint dryer from Comet auction site in August 2006, which almost immediately had a fault. After 3 further visits by their engineer for a catalogue of problems over a seven month period, I called them asking for a refund. Since then I have made numerous calls and had to resort ...
by Peter Conn - written on 24.04.07
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Having encouraged my UK based Daughter to buy a high end HP Laptop from Comet I now feel bad. We bought the extended Complete Care warranty and as bad luck would have it a heavey object got dropped onto the keyboard and broke several keys, Laptop still worked fine though, cept couldn't type. Anyway once sent back for repair over a month went by, ...
by jo - written on 31.03.07
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i work for a hdp and would like to say they treat there staff like well some think that came off your shoe they lie to you about everthink you do more hours than you should and do not get paid for them if you bring eny think to light they try to sack you and they will do enything to cover it up they are the worst people i have ever worked for and ...
by dontsettle4less - written on 25.03.07
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To be fair, initial service was good. However, delivery options online seem inconsistent. After selecting 'delivery with installation' option, it was somehow just processed as 'standard delivery' without my knowledge. Items arrived on time, delivery guys were very friendly, but were only instructed to deliver, meaning items (washer ...
by dean0 - written on 09.03.07 (Somewhat useful, 110 readings)
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No problems at all. I bought a Laptop on the website on the Thursday evening and it was delivered at my convenience on the Saturday morning. The driver even rang me to say that he would arrive in 20 mins, which he did. When he arrived he took the time to go through the procedure for if I had any problems with my purchase and left me a pamphlet and ...
by Mrs. Ripped off - written on 09.03.07
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We bought a large American style Samsung fridge freezer 33 months ago from Comet. It was advertised as originally £900 with a £300 subsidy from British Gas- stating "it pays to be energy efficient". Expecting at least 5 years service from this appliance(The last fridge lasted 10 years) we were amazed when it stopped working spoiling £200 ...
by alpha male - written on 07.02.07 (Somewhat useful, 113 readings)
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Comet.co.uk is internet site of electrical chain Comet. I am writing this review because I am a disattisfied customer. I needed to purchase spare part for my washing machine. Comet was the only company that sold it. I placed the order but the part never arrived. I waited for three weeks before sending email to ...
by anjelac - written on 05.02.07 (Very useful, 496 readings)
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If you only listen to one peice of advise in your life then I beg you - please listen to this. Please, please, please think very carefully before you purchase anything from Comet. I wish that I had read all the other reviews on this website before I purchased my laptop from them. My dealings with Comet started when I saw an Acer ...
by briars - written on 01.01.07 (Very useful, 796 readings)
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I have never been called a liar by a retailer but an experience at Comet came close and all due to a few pounds worth of missing parts! My suggestions: ALWAYS keep a record of dates, reference/job numbers,names of who you speak to,your sales receipts and all contacts. The alarm bells should ring on the FIRST service call you make to ...
by Laura - written on 16.11.06
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I have had a very similar experience with Comet. Our LG Fridge Freezer was delivered several weeks ago with misaligned doors. As we'd had it over a week (being stored in our dining room as our kitchen was being built) we had to have not one, but two engineers out to confirm the doors were in fact uneven. Several dozen phone calls later, we were ...
by annika - written on 06.10.06
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i own an lg 7.5 kg 1600 spin washing machine, have had nothing but trouble with it, super quiet it aint!!!!! it is the noisiest thing ever. doesn't like a full load screams uneven load at u, and vibrates and bangs like u wouldn't believe. and guess what lg had to say? it's the fault of the wooden floorboards under my lino in the kitchen!!!!! no ...
by Dan - written on 23.09.06
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I bought a Fridge/Freezer with COMET at the end of August 2006 and despite 4 scheduled delivery dates I still have nothing. The pathetic excuses of amoeba’s have given reasons such as “we forgot to put it on the Van”, “our computer systems don’t talk to each other properly” and, my personal favourite, “we were going to deliver it but we ran out of ...

