Comet.co.uk Reviews

I decided that this year all my Christmas shopping would be done on line. No more trying to find a parking space and then negotiating my way around dozens of over crowded shops for me! My husband had hinted that he wanted a new digital camera. He had heard that the Panasonic DMC l70 was a good buy and after price checking I found that comet had ...  Read the complete review

I definitely will not be shopping at Comet ever again and I will be advising others to avoid the shop like the plague. We bought a frost free fridge freezer from them in Aug 2006. All was fine until the freezer starting building up solid ice on it's floor. Their engineers came out to fix it twice and could not find fault either time ...  Read the complete review

Purchased a Samsung HDD/DVD recorder on 7 Oct 2007. Found it was faulty after just over the 28 day period and reported fault on 17 Nov 2007. Asked for a replacement and comet refused. they agreed to repair it under warranty. Fixed on 8 dec 2007. now thw 17th and it's gone wrong again. Contacted comet, poor service + very ...  Read the complete review

Awful service, tried buying a laptop online. The website said it was in stock and I made my purchase. An email came straight back saying it was out of stock. Apon calling comet I was told this was only a week delay, so I chose to wait. After a week past I called back another 2 weeks, so I cancelled the order. So I thought, they did not return the ...  Read the complete review

I bought a condensing tumble dryer from Comet, it did not work. It took me four days to get through to the service line, only to be told that an engineer had to nspect and they could only tell me what day the engineer would call. After a degree of persistence on my part, pointing out that only the unemployed and pensioners are available at any ...  Read the complete review

I bought my Acer laptop from Comet online in November 2006. On delivery, I unpacked it and plugged it in and quickly discovered that the card drive didn't work. I took it to a local Comet store who told me I'd have to deal with Acer directly. I argued my consumer rights and after a lot of hassle they suddenly agreed to replace it and I took home ...  Read the complete review

I purchased a Navman F20 sat nav system from my local Comet store (Snipe Ind Est, Ashton-under-Lyne) on 01/04/07. The power supply socket detacted itself and fell into the main unit. I took it into the same store for repair on 11/10/07 and was advised it should take a couple of weeks before it would be ready for me to collect. ...  Read the complete review

I purchased a fridge/freezer, dishwasher, range cooker and washing machine from Comet. The washing machine broke down, they sent an engineer to fix it! It broke down again days after the 12 month warranty ceased. They wanted £75 to fix it - we bought a new one elsewhere. At 13 months our fridge/freezer broke down - Comet wanted to send an ...  Read the complete review

Today, October 5th, 2007, at 4pm, we purchased a Carpet Shampooing Machine and a Vacuum Cleaner form Comet's Crawley Branch. The Hover Vacuum cleaner cost £200.00 and the Salesman advised my wife and I that it had a "Power Head." We drove home immediately, and I unpacked our new purchases. The £189.00 Bissel shampoo machine ...  Read the complete review

i think comet sucks! they promise to deliver on a specific date but never do! they really need to work on it! i wanted to order the new iPod touch and they said they wud deliver it in 2 weeks.... its been a month and they havnt delivered it yet! im never gonna shop from comet! trust me, ur better off with curry's or dixons or even argos! ...  Read the complete review

Bought a larder fridge with a extended warranty from Comet It broke down, It took 5 days to send a engineer just to say it requires parts then i am told it will take 10 days to get the parts, not at all impressed by their poor levels of service,if the part indeed gets it working,i will never buy a electricial item, from Comet again. They are not ...  Read the complete review

Bought a TV and within the 1st week it proved to be faulty!They won`t change it without an engineer coming to see it, how`s that for poor service?I now have to sit and watch a blank screen. Comet are not customer friendly! I am going to Trading Standards-they are in breach of contract.Do yourself a favour and don`t shop there!!!!!!!!!!

Comet would you buy from them now? Briefly, I bought a Hotpoint dryer from Comet auction site in August 2006, which almost immediately had a fault. After 3 further visits by their engineer for a catalogue of problems over a seven month period, I called them asking for a refund. Since then I have made numerous calls and had to resort ...  Read the complete review

Having encouraged my UK based Daughter to buy a high end HP Laptop from Comet I now feel bad. We bought the extended Complete Care warranty and as bad luck would have it a heavey object got dropped onto the keyboard and broke several keys, Laptop still worked fine though, cept couldn't type. Anyway once sent back for repair over a month went by, ...  Read the complete review

i work for a hdp and would like to say they treat there staff like well some think that came off your shoe they lie to you about everthink you do more hours than you should and do not get paid for them if you bring eny think to light they try to sack you and they will do enything to cover it up they are the worst people i have ever worked for and ...  Read the complete review

To be fair, initial service was good. However, delivery options online seem inconsistent. After selecting 'delivery with installation' option, it was somehow just processed as 'standard delivery' without my knowledge. Items arrived on time, delivery guys were very friendly, but were only instructed to deliver, meaning items (washer ...  Read the complete review

No problems at all. I bought a Laptop on the website on the Thursday evening and it was delivered at my convenience on the Saturday morning. The driver even rang me to say that he would arrive in 20 mins, which he did. When he arrived he took the time to go through the procedure for if I had any problems with my purchase and left me a pamphlet and ...  Read the complete review

We bought a large American style Samsung fridge freezer 33 months ago from Comet. It was advertised as originally £900 with a £300 subsidy from British Gas- stating "it pays to be energy efficient". Expecting at least 5 years service from this appliance(The last fridge lasted 10 years) we were amazed when it stopped working spoiling £200 ...  Read the complete review

Comet.co.uk is internet site of electrical chain Comet. I am writing this review because I am a disattisfied customer. I needed to purchase spare part for my washing machine. Comet was the only company that sold it. I placed the order but the part never arrived. I waited for three weeks before sending email to ...  Read the complete review

If you only listen to one peice of advise in your life then I beg you - please listen to this. Please, please, please think very carefully before you purchase anything from Comet. I wish that I had read all the other reviews on this website before I purchased my laptop from them. My dealings with Comet started when I saw an Acer ...  Read the complete review