Comet.co.uk Reviews

BAD customer service - Advantages: No advantages at all compared to other e-tailers - Disadvantages: Unresponsive to customer complaints, No communication between customer service and internet departments, Unprofessional and just plain slack

I'll keep it short. I bought a Hitachi 28" Widescreen TV as a Manager's special at £400. It came with a 3 year warranty which all in all worked out at about £200 discount. OK so it was ex-display and obviously well used but how could I lose? I mean, 3 year warranty. Well, I got it home and turned it on. It worked ...

I'm still waiting to see when they'll refund me for a product misrepresented on their website. - Advantages: Prices - Disadvantages: Poor customer service, misinformed staff, wrongly advertised products

Well, this is all about the way they operate as I found out when I tried to get my refund for my CANCELLED order. Note: 'Staff' means a customer service operator at comet call centre. Thurs 24/7/02 ============= Fine day. Amazingly, comet was the only online company that sold Proline st44 microchef ...

I was looking forward to this. As someone who has only had second hand cookers, fridges and freezers for the last few years, the idea of visiting the large Comet store in the Purley Way, South London to buy three gas hobs, three electric ovens, three fridge freezers and three automatic washing machines was undreamt of. Even more reason ...

It is no secret that Comet and I didn't get on. I checked prices religiously in the hope that I could avoid shopping with them. But it is a fact that in this respect they are pretty unbeatable (in my area anyway), and with heavy heart I drove to my local store. I don't ask for more than an interest in my purchase and answers to any ...

On Friday we (my partner and I) walked into Comet intent on having two Skyboxes for our houses ? one for the kids and one for ourselves. On speaking to a salesman we found we would need two subscriptions, two boxes and two satellite dishes ? which we paid £150 for there and then. The salesman was very helpful, checked we could do this with Sky ...

Well after a long deserved break, I have returned to write a new opinion and that being one of a negative nature! Not one to normally moan about things (yeah right) I thought I should bring to your attention the service that the electrical chain Comet provides. In general, they sell somewhat shoddy items, which only tend to last as long ...

A new Comet has opened in Llansamlet, Swansea and as I was moving house decided to purchase a new fridge freezer - old one would probably not survive the trip. Anyway shopped around a bit and decided on a Beco fridge Freezer that was the Managers special (frost free and Energy efficient group A) at just under £300 although then we ...

Very easy to purchase an item. Paid delivery and fitting on a gas cooker but was charged extra by delivery man for fitting. All packaging left on site to be cleared up by customer and there was lots of it. Customer services links not working on web page. No callback from telephone calls to customer services. No response to letter complaint and ...

As a way of writing an opinion I have placed in here the letter of complaint I sent to Comet. Dear Comet, On the day of the 14th March I rose early making sure I was available to take delivery of the XBOX you had agreed to deliver to me in exchange for money. I waited until 12:00 and decided to give your number a quick call ...

I reckon that Comet's good value, If you know what you want, need little expert advice or help from salespeople, and are lucky enough to buy an item that has no faults, then you can't do better. However, once you get your shiny new purchase home and find problems with it, prepare to give up the next few weeks of your life to ...

There are many opinions, good and bad, about Comet. I thought I would talk about my experiences and thoughts of my local Comet branches located in Crayford and Charlton. I think that this is going to be a long opinion because I am covering my usage of the store over a five-year period. Before I tell you of my experiences, I will tell you ...

After my printer passed away early December I thought I would buy a new one and scoured the net for a good deal. The best deal I seen was on Comets on line store,a xerox for £40,not bad Ithought ill have that. Having shopped in the Comet stores in the past I was reasonably pleased with my experience with them but ...

As with most people I try to avoid the Christmas shopping rush like the plague. All those people with pent up festive shop rage, no thanks. So like the number of sensible people I try to get many of my Christmas gifts via the net. I had decided that I was going to buy my partner a Playstation 2 this year, anything to keep him occupied ...

Reading the many other opinions about how rubbish Comet are, I thought I better share my feelings with you. Earlier this year we bought a 28-inch Proline TV, which is manufactured by Comet/ Kingfisher itself. Within 3 months it broke down. It just wouldn?t switch on. The following evening we went to the shop where it was purchased to ...

I have been shopping for a digital camera for my dad's birthday. After using a price comparison shopping site, I found that Comet.co.uk had an Olympus C1 digital camera for £198 that I wanted to buy. Comet provided a photo of the camera and a very thorough breakdown of specifications and description of what is on offer. Plus, it offered a 1 ...

Comet is an excellent site as part of the Kingfisher group of stores, Comet is an offline and online place to buy your electrical goods and appliances. They're great for several reasons, although, with everything, faults can be found with them!! The good points: Comet is a superb place to buy products because they have such ...

I recently purchased a Phillips TV & Video package from Comet for about £550. It was a special promotional deal, right in front of the main doors of the store. The salesman was very helpful and took our money with pleasure and even helped us to the car with the boxes. So far so good. The products were fine and I was pleased with ...

I foolishly purchased 5 star extended warranty on a Sony television and video from Comet, costing in excess of £250. I was issued with certificates of insurance for the items. I was told by the 'salesman' that they typically would attend same or next day if the appliances would breakdown. When my VCR broke down, I called ...