Comet.co.uk Reviews

What a palava. You cannot believe how difficult it has been for me to buy a new Vacuum Cleaner. My old one, which has been faithful until now has decided it no longer wants to pick up the muck and I dutifully did the electrical store rounds two weekends ago and decided on a Dyson DC07 Animal?Grrrrr! We were almost ready to buy it from Currys when ...  Read the complete review

Comet: Shop Elsewhere - Advantages: None - Disadvantages: Most major retailers price-match, Awful customer services, You have to sue them to get a refund

Somehow, I got the idea into my head that Comet, along with their competitors, had cleaned up their act a little. Surely we live in enlightened times where the infamous "extended warranty" is not routinely thrusted on unsuspecting customers with such brute force? Don't kid yourself! If you must go to Comet, you need some ...  Read the complete review

First off I am one unhappy customer (it looks like all their customers are) but before I start to moan and groan I?ll say a bit about the store. Comet is an electrical retailer, which sells everything, well, everything electrical. Here is a list of the departments in the store: ·Kitchen and home: Dishwashers, cookers, ...  Read the complete review

On 29th December 2002 I ordered a laser printer from comet.co.uk after finding their price to be the cheapest by about £3. For some reason the site told me that this top-selling printer could not be delivered until 9th January 2003, but I accepted that and placed the order. The printer didn't arrive on the 9th so I rang on the 10th ...  Read the complete review

Epson printer - Advantages: none - Disadvantages: failed delivery date, charged me for product and delivery, item not even in stock!!!

After having a nightmare experience with a Dixons Online TV purchase in December 2002, I decided to purchase through Comet. Immediately I found that the Comet website showed more product information than other big stores like Dixons and Currys (tediously slow websites). This helped enormously when finally choosing which model to purchase. ...  Read the complete review

I have had a nightmare with Comet. On the 11th November, I contacted them by email to tell them that the Pace free to view box I'd bought, was part broken. It's a very long story to shorten it, I emailed them 7 times, phoned twice and even went to the store (as I was sent there and then sent home again, 32 miles in total for ...  Read the complete review

I bought a Sony VCR from Comet in July 2002 after my last one bit the dust. I bought it on credit. Around 1 month after I'd bought it the VCR packed up completely - not even so much as a digital clock display. I took the VCR back to the store I'd bought it from and said I wanted a replacement. They said that they could only offer me a ...  Read the complete review

hello my name is jamie and i have worked at comet for a year now. I only work at comet for the weekends and really cant see why anyone would want to be a salesman there as it is not the type of job that you get money or respect from. I have read many of peoples opinions of the salesmen and women in comet and i do agree with you about SOME ...  Read the complete review

BAD customer service - Advantages: No advantages at all compared to other e-tailers - Disadvantages: Unresponsive to customer complaints, No communication between customer service and internet departments, Unprofessional and just plain slack

I'll keep it short. I bought a Hitachi 28" Widescreen TV as a Manager's special at £400. It came with a 3 year warranty which all in all worked out at about £200 discount. OK so it was ex-display and obviously well used but how could I lose? I mean, 3 year warranty. Well, I got it home and turned it on. It worked ...  Read the complete review

I'm still waiting to see when they'll refund me for a product misrepresented on their website. - Advantages: Prices - Disadvantages: Poor customer service, misinformed staff, wrongly advertised products

Well, this is all about the way they operate as I found out when I tried to get my refund for my CANCELLED order. Note: 'Staff' means a customer service operator at comet call centre. Thurs 24/7/02 ============= Fine day. Amazingly, comet was the only online company that sold Proline st44 microchef ...  Read the complete review

I was looking forward to this. As someone who has only had second hand cookers, fridges and freezers for the last few years, the idea of visiting the large Comet store in the Purley Way, South London to buy three gas hobs, three electric ovens, three fridge freezers and three automatic washing machines was undreamt of. Even more reason ...  Read the complete review

It is no secret that Comet and I didn't get on. I checked prices religiously in the hope that I could avoid shopping with them. But it is a fact that in this respect they are pretty unbeatable (in my area anyway), and with heavy heart I drove to my local store. I don't ask for more than an interest in my purchase and answers to any ...  Read the complete review

On Friday we (my partner and I) walked into Comet intent on having two Skyboxes for our houses ? one for the kids and one for ourselves. On speaking to a salesman we found we would need two subscriptions, two boxes and two satellite dishes ? which we paid £150 for there and then. The salesman was very helpful, checked we could do this with Sky ...  Read the complete review

Well after a long deserved break, I have returned to write a new opinion and that being one of a negative nature! Not one to normally moan about things (yeah right) I thought I should bring to your attention the service that the electrical chain Comet provides. In general, they sell somewhat shoddy items, which only tend to last as long ...  Read the complete review

A new Comet has opened in Llansamlet, Swansea and as I was moving house decided to purchase a new fridge freezer - old one would probably not survive the trip. Anyway shopped around a bit and decided on a Beco fridge Freezer that was the Managers special (frost free and Energy efficient group A) at just under £300 although then we ...  Read the complete review

Very easy to purchase an item. Paid delivery and fitting on a gas cooker but was charged extra by delivery man for fitting. All packaging left on site to be cleared up by customer and there was lots of it. Customer services links not working on web page. No callback from telephone calls to customer services. No response to letter complaint and ...  Read the complete review